# Interact Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Interact Software - reviews, pricing plans, popular comparisons to other Assessment products and more. Source: https://www.capterra.com/p/66758/Interact/alternatives --- # Interact Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Interact ## What is Interact? Online banking platform which enables interaction between back office and contact center through financial service providers. ## What is Interact used for? [Assessment](https://www.capterra.com/assessment-software/)[Online Banking](https://www.capterra.com/online-banking-software/)[Pre-employment Testing](https://www.capterra.com/pre-employment-testing-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $129 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Interact?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.intelligentenvironments.com&name=Interact) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Interact 3.5 (4) VS. [4.7 (185)](https://www.capterra.com/p/119740/Criteria/reviews/) Starting Price $129 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (4) Ease Of Use 4.6 (133) Value For Money 3.0 (2) Value For Money 4.6 (123) Customer Service 2.7 (3) Customer Service 4.7 (102) ## Interact alternatives [4.5 (130)](https://www.capterra.com/p/141052/HR-Avatar-Pre-Employment-Tests/reviews/) Starting price $50.00 Per User, Per Month [4.5 (83)](https://www.capterra.com/p/145622/Prevue-Assessments/reviews/) Starting price Contact vendor for pricing Highest Rated [5.0 (52)](https://www.capterra.com/p/267592/Canditech/reviews/) Starting price $45.00 Per User, Per Month [4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Assessment Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests Performance Metrics 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Reporting & Statistics 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Skills Assessment 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks API Application programming interface that allows for integration with other systems/databases Applicant Tracking Find and manage potential candidates and their applications and resumes through the recruiting life cycle Interact 11 features Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Creation, administration, and evaluation of assessments or tests Financial system that helps create and manage physical/digital credit cards and track transaction activities Plan, organize and set up the date, time and location of a candidate's individualized interview A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Assessing skills & knowledge of job candidates Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Division of banks that focus specifically on retail customers. Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Track employee skills, competencies, training & qualifications Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 3.0 (2) Basic $129.00 Per Feature,Per Month Value for money 3.0 (2) 3.0 Based on 2 reviews ## Integrations [ Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.7 (3) 2.7 Based on 3 reviews ## User reviews Overall rating 3.5 Based on 4 reviews Filter by rating 5(1) 4(0) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent CG Carlos G. Realtor Real Estate ### "Bad experience, better options available." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 July 19, 2022 An incomplete product for many scenarios, high price, and non-existent customer service. There are superior options, such as Outgrow and Typeform. Pros Logic jump/branching is very easy to use. Cons Price, do not provide individual results (except for leads), and terrible customer service Reasons for choosing Interact No Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jason S. Senior Account Executive Banking ### "Interact is cumbersome" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 May 29, 2019 Pros Interact will provide you information at your fingertips of all the account information Cons The use of Interact was very cumbersome. The GUI was antiquated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NC Natalia C. Consultant E-Learning ### "Interact review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2019 Very positive. Pros Ease of use. Very easy to use; just tap and you are good to go. Cons It could be just me but I have this feeling deep down that I always have to have a back up option in case interact doesn’t work. It has never happened to me before but I always make sure to have a credit card in hand just in case, especially in drive through when everyone is a hurry. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jessie B. Fit Stylist Consumer Services ### "good for what I needed to do" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 11, 2019 I would say that I had a good experience with interact and used it for several years daily. When it didn't work it mad my day a lot harder. Pros It has all customer info available to see, you can view various info about the customer. All of their transactions, you can narrow them down to to find what a customer is talking about when searching for a transaction. Cons It could have been our version of the software but it was always freezing and crashing. Around the office we always groaned about this issue of it not working especially when we needed it to. When making an appointment for the customer it would often not have accurate times available so it was frustrating. 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