--- title: "Oneir Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Oneir Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more." source_url: "https://www.capterra.com/p/66848/Oneir/" page_type: "product" language: "en" --- # Oneir Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Oneir ## What is Oneir? Oneir Solutions is an enterprise resource planning (ERP) platform designed to help businesses manage operations across retail, manufacturing, and wholesale distribution. The system centralizes key processes including sales orders, point of sale (POS), inventory management, customer relationships, contract billing, and financial operations in a single platform. Retailers can manage transactions, adjust pricing during promotions, and notify customers about upcoming sales through integrated communication tools. Wholesale distributors can categorize customers to launch targeted promotions and marketing programs. Core features include order tracking, invoicing, billing, contract billing, inventory management, job costing, electronic data interchange (EDI), and payment processing. Built-in reporting tools help organizations analyze sales trends, customer activity, and operational performance. Pricing is available upon request, with support provided via phone, email, and online channels. ## What is Oneir used for? [General Ledger](https://www.capterra.com/general-ledger-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[Accounts Payable](https://www.capterra.com/accounts-payable-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Oneir?[Manage this product listing](https://www.g2.com/products/oneir-retail/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Oneir 4.8 (5) VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price Contact vendor Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (5) Ease Of Use 3.8 (3,011) Value For Money 5.0 (5) Value For Money 3.6 (2,247) Customer Service 4.8 (5) Customer Service 3.6 (1,951) ## Oneir alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [4.6 (3,037)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [View all alternatives](https://www.capterra.com/p/66848/Oneir/alternatives/) ## FAQs about Oneir Overview ### What company size and specific industries is Oneir built for? Oneir is designed for mid-size and growing businesses that need ERP software, especially companies with remote locations and mobile sales representatives. It is suited to organizations that manage distributed operations and want a system built for business-to-business sales and multi-site workflows. Features and Usability ### What are the key features of Oneir? Oneir offers accounting, accounts payable and receivable, invoicing, payment processing, and bank reconciliation for financial operations. It also includes inventory management, order processing, purchase order management, barcode printing, and bill of materials tools, plus workflow automation, audit trail, reporting, and dashboards. Getting Started and Support ### What training and onboarding options does Oneir offer? Oneir provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct, face-to-face instruction, live online sessions allow guided remote setup, webinars cover feature overviews, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Oneir offer? Oneir provides email/help desk support, FAQ/forum access, a knowledge base, and phone support. Support details are presented through self-service resources and direct contact options. No reviewer feedback on support experience is available in the catalog data, so no claims about response times or helpfulness can be made. ## Features AI summary Based on 2,559 Retail Management Systems reviews Capterra data shows that buyers of Enterprise Resource Planning software rank the following features as their top priorities: - **Order Management** (**46%** of reviewers rated this feature as critical) - **Accounting** (**54%**) - **Billing & Invoicing** (**54%**) Oneir supports all three of the features reviewers consider most important: **Order Management**, **Accounting**, and **Billing & Invoicing**. Together, these capabilities help businesses manage orders accurately, keep financial records up to date, and handle invoicing efficiently, allowing teams to maintain control across core operational and financial processes. Billing & Invoicing 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Cash Flow Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Financial Reporting 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Inventory Control 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Monitor product stock levels Reporting/Analytics 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Reporting & Statistics 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Oneir 246 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Aging Tracking: Categorizes outstanding invoices based on the amount of time they have remained unpaid - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Auto Update: Automatic update of information / software - Automated Receipt Matching: Match digital receipt images or data with corresponding expense entries - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Label Management: Print and scan barcode or labels - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Benefits Management: Record employee's benefit plans and selections throughout career progression - Bill of Materials: Access to a library of manufacturing parts, models, and specs - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Bills of Material: Material list of manufacturing parts and associated costs - BOM Creation: Create bills of materials - Bulk Ordering: Accept and track orders with multiple items - Bulk Send: Process of sending a large number of documents, messages or emails to multiple recipients at once - Business Intelligence: Technological processes and strategies used for collecting, managing, and analyzing organizational data - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Capacity Planning: Determine and plan production capacity based on changing demands - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Categorization/Grouping: Organize and group data or items based on various criteria - Chart of Accounts: A financial statement that lists a company's accounts and details the account type and balance - Check Printing: Print paychecks issued to confirm payment of wages or salary - Check Processing: Receive and deposit or issue and record check payments - Check Writing: Issue payments to third parties via checks - Client Management: Manage contact details and communication with clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consignment Management: Manage goods purchased or received from third-party suppliers/consignors - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - Credit Note: Legal document used by sellers & buyers to adjust invoice values in case of wrong billing, damaged goods etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Currency Conversion: Change one currency to another based on real-time rates/values - Custom Pricing Rules: Create custom predefined rules for prices for products and services - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Statements: Reports that show customers their invoices, payments, and balance on the account - Customizable Billing: Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Integration: Combining data from different sources and providing a unified view - Data Management: Ability to handle large datasets - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Duplicate Detection: Compare new data with existing records to detect duplicate entries - Duplicate Payment Alert: Receive an automatic notification when the exact same payment is about to be initiated for the second time - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Funds Transfer: Transfer money electronically between two bank accounts - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Encryption: Convert data into a code for security - Estimating: Estimate expected cost based on various factors before a project begins - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Expiration Date Management: Monitor expiration dates for inventory items - File Encryption: Encrypts data within the file, which can only be decrypted using a password or encryption key - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Consolidation & Close Management: Bring together financial information by collecting data from multiple ledgers and close financial processes - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Flexible Rate Tables: Control and set flexible rates that depend on multiple variables and enable rate automation and calculation - Food Costing: Calculate the cost of each item in a recipe - Food Traceability: Follows the movement of a food product and its ingredients through all steps in the supply chain - For B2B: Serves B2B organizations - Forecasting: Form predictions based on past and present data/trends - General Ledger: Centralized accounting record which tracks all financial transactions - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Historical Reporting: Information, data and reports that are being tracked over time - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Job Management: Manage and track all job information and associated tasks - Journal Entry Processing: Initiate, document and approve journal entries throughout the accounting cycle - Kitting: Group and package individual but related items as one package set - KPI Monitoring: Tracking the status of previously identified performance measurements - Label Printing: Process of printing custom labels through various methods. - Label Templates: Premade examples and templates for labels - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Lot Tracking: Track product batches using identification labels or lots - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Manufacturing Planning: Supports the effective planning of manufacturing production based on materials, labor, and machinery. - Master Data Management: Verify, organize, manage & store enterprise data assets in a centralized repository - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - MES: Manufacturing execution systems focus on quality control in the production process. - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-level BOM: Also known as indented BOM, a hierarchical representation of components, assemblies, and subassemblies needed to manufacture a product - Multi-Location: Manage and support multiple locations - Notes Management: Allow users to create, edit, and sort multiple notes - Online Invoicing: Create, send, and view electronic invoices - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Overpayment Processing: Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Parts Management: Track parts inventory levels and manage re-stocking - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price and Cost Calculations: Calculate rule-based prices for a product/service - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Product Lifecycle Management: Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Production Tracking: Track the production of materials and items over certain periods or seasons - Profit/Loss Statement: A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time - Profitability Analysis: Evaluate the degree to which business operations bring monetary gains - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Accounting: Manage and track financials on a project-to-project basis - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Tracking: Monitor the progress of projects from start to finish - Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchase Order Reconciliation: Aligns purchase orders with incoming invoices and receiving reports - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quality Control: Ensure that quality requirements and standards are met across production processes - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recall Management: Remove or recall products from the market - Receivables Ledger: A list of customers and their payments due updated on a monthly basis - Receiving Labels: Labels used to alert warehouses of any pertinent information before workers scan or unpack the product - Recipe Management: Store recipes, enable recipe modification, and generate data required for production records - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reordering: Accept and track repeat orders - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self-service Analytics: Generate reports on your own without IT involvement - Serial Number Tracking: Track and assign specific serial numbers to products - Service Provisioning: Allocate necessary resources such as equipment, wiring, and transmission available in a carrier's network. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shop Floor Management: Manage and control operations that take place on the shop floor or factory floor - Single-level BOM: Create, manage, and share one level of an assembly with the entire product team - SKU/UPC Codes: Internal and external product tracking codes - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Timesheet Management: Track the amount of time spent on a job or task - Traceability: Track and document the history, application, or location of an item or activity - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Wage Garnishment: Automatically subtract garnishments from wages - Warehouse Management: Manage and track operations and inventory within warehouses - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (5) 5.0 Based on 5 reviews ## Pricing Value for money 5.0 (5) ### Starting price Free trial not available Value for money 5.0 (5) 5.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NM Nolan M. Manager Wholesale ### "Oneir Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2026 Overall, it's been a very positive experience and has been our go to software for over 30 plus years. Pros Their business software solutions are reliable, intuitive, and have helped streamline several of our day-to-day operations. The team is knowledgeable, responsive, and genuinely committed to understanding client needs and delivering practical solutions. What stands out most is their professionalism and customer support — any questions or issues are handled quickly and efficiently. Their software has improved productivity, reduced manual work, and made our processes much more organized/efficient. Cons Since the Software is advanced it will take some time/effort to get fully up to speed with all the features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 27, 2026 We’re glad to hear that Oneir has helped streamline your day-to-day operations, improve productivity, and reduce manual work for your team. It’s especially rewarding to know our software’s reliability, intuitive design, and customer support continue to make a positive impact on your business. We also appreciate your feedback regarding the learning curve that can come with a comprehensive ERP system. Our team remains committed to helping customers get the most value from the platform through responsive support and ongoing guidance. Thank you again for your thoughtful review and continued confidence in Oneir. We look forward to supporting your business for many years to come. RB Royanna B. Controller Wholesale ### "Reliable & Trusted True ERP Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2026 I have used various platforms and softwares over my years in accounting and Oneir’s full ERP is both reliable and easy for our employees to use. They give Immediate support and are always open to building solutions with us to address any new specific needs. Pros What I like most about Oneir is its ERP capabilities. It’s completeness and ease in capturing all transactions from sales through job costing to financial reporting in real time. Cons The wait for the 2nd Gen. up grade to the windows platform has been a bit longer than we hoped ….but it’s coming and we are excited! Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Reasons for choosing Oneir We have reviewed these others and have stayed with Oneir due to its full product modules available, all in real time and at affordable pricing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 26, 2026 Thank you, Royanna, for taking the time to share your experience and for being a valued Oneir customer for more than two years. We truly appreciate your thoughtful feedback and your continued trust in our ERP platform. We’re thrilled to hear that Oneir’s complete ERP capabilities, real-time reporting, and ease of use have helped support your team across sales, job costing, and financial reporting. It’s especially rewarding to know our responsiveness and willingness to build solutions around your specific needs have made a positive impact on your business. We also appreciate your patience regarding the 2nd Gen Windows platform upgrade. We’re excited about what’s ahead and are committed to delivering enhancements that continue to improve the experience for your team. Thank you again for your partnership and recommendation. We look forward to supporting your continued growth for many years to come. FV Frank V. President Building Materials ### "Onier Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 May 21, 2026 Onier is a very good program with a great deal of capacity and capability at a more than competitive price Pros The program is fully integrated, from POS to GL. The POS is easy to use which makes the training for new staff a piece of cake. Compared to other products that I have seen; it is very comprehensive and as such the value is significantly worth more than the cost. Even today, after thirty years of use, we find components and capabilities within the various modules that we didn’t know existed that help us with our day to day operations and reporting. The customer support has been proficient and responsive for routine issues. Cons There are only two negatives come to mind. 1) is here is not an updated training manual 2) as mentioned earlier, routine issues are quickly resolved however, on more complex issues the ball seems to be dropped and the problem doesn’t get resolved. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 26, 2026 Thank you, Frank, for sharing your feedback and for being a longtime Oneir customer. We truly appreciate your continued partnership and trust in our ERP solution. It’s especially rewarding to hear that after nearly thirty years, your team still discovers capabilities within Oneir that support daily operations and reporting. We’re glad the integrated design, ease of training, and overall value continue to benefit your business. We also appreciate your candid feedback regarding training documentation and complex support issues. Your comments help us improve both our customer resources and escalation processes, and delivering timely, effective support remains a top priority for our team. Thank you again for your thoughtful review and for recognizing the value and flexibility Oneir brings to your organization. We look forward to supporting your business for years to come. CC Chanelle C. Office Manager Oil & Energy ### "Chetwynd Petroleums Ltd" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 Overall, we have had a very positive experience with Oneir. The software has helped improve the efficiency of our operations and has been a strong fit for our bulk fuel and cardlock business. We value having an integrated system that keeps our inventory, invoicing, customer accounts, and reporting organized in one place. I also greatly appreciate the team collaboration and support whenever we are implementing or working through changes. Pros Our business structure focuses on bulk fuel sales, and Oneir has helped keep our inventory management, customer accounts, invoicing, and reporting organized and efficient. The system supports our cardlock and fuel operations well and offers the flexibility needed to manage our more complex business structure. It also streamlines reporting and customer account management, saving time and improving accuracy. Cons Like any software system, there can be a learning curve, but the support team is very helpful in resolving any issues quickly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 26, 2026 We’re pleased to hear that Oneir has been a strong fit for your bulk fuel and cardlock operations and has helped streamline inventory management, invoicing, customer accounts, and reporting. It’s rewarding to know the system’s flexibility and integrated approach are improving both efficiency and accuracy for your team. We also appreciate your comments regarding the learning curve that can come with a comprehensive ERP system. Our support team is committed to providing responsive guidance and collaboration, and we’re glad that has made a positive impact on your experience. Thank you again for your trust in Oneir. We look forward to continuing to support your business as it grows and evolves. BC Bryan C. VP Information Technology and Services ### "We love using it. Support is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 12, 2017 Pros It's been reliable from day one. Simple interface that we can train most people on. Although I am the only user right now. Love the inventory feature. Cons We will be moving to virtual offices soon and I use a Chromebook. So we'll have our tech team figure out an easy way for me to be able to use it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 26, 2026 Thank you, Bryan, for sharing your feedback and for being a longtime Oneir user. We truly appreciate your support and your positive comments about both the platform and our support team. We’re glad to hear that Oneir has been reliable for your business from day one and that the simple interface and inventory features have worked well for your operations. Ease of training and usability are important goals for us, so it’s great to know those areas have helped your team. We also appreciate you mentioning your upcoming transition to virtual offices and Chromebook usage. Technology needs continue to evolve, and feedback like yours helps guide our ongoing development efforts as we continue improving accessibility and deployment options for customers in different environments. Thank you again for your review and continued trust in Oneir. We look forward to supporting your business well into the future. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.