# Workday HCM Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Workday HCM Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Workday HCM Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/66908/Workday-HCM --- # Workday HCM Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 10, 2025 Written byBruno Peláez Bruno Peláez Senior Content Analyst Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking pu... [See bio & all articles](https://www.capterra.com/resources/author/bruno-pelaez/) Senior Content Analyst Edited byLindsay Page Lindsay Page Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o... [See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/) Editor Written by [Bruno Peláez](https://www.capterra.com/resources/author/bruno-pelaez/) Senior Content Analyst Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking publications, including El Economista (Mexico), Forbes México (Mexico), El Universal (Mexico), El Financiero (Mexico), and El Periódico (Spain), among others. Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Workday HCM Workday HCM Overview: ### Key takeaways Insights from verified Capterra reviews Workday HCM helps enterprise teams manage HR, payroll, and talent operations at scale. It’s most used by large organizations in IT services, healthcare, and insurance. Reviewers highlight its employee portal and onboarding tools, while noting navigation complexity and limited integration flexibility. Recent updates include AI-powered talent rediscovery and accounts payable automation, This helps teams reduce manual work and improve decision speed. ### Our verdict Workday HCM is built for organizations that need consistency and control across HR and finance operations. While its configuration depth supports long-term scalability, buyers should weigh the time investment required to navigate its workflows and tailor integrations. These trade-offs may be acceptable for teams prioritizing structured processes over ease of setup. Overall rating Based on 1,732 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 2% Pros & cons Unified payroll management platform Integrated HR process automation Challenging authentication process Frequent system slowdowns Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Workday HCM alternatives Workday HCM may not suit teams seeking simpler configuration, broader integration flexibility, or more predictable pricing structures. Explore other human resources tools that better align with your operational preferences and budget expectations. Highest Rated [4.9 (4,608)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month [4.3 (1,822)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing [4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month [4.6 (5,054)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/66908/Workday-HCM/alternatives/) ## Who uses Workday HCM? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Unified payroll management platform 94% positive reviews out of 142 Most reviewers describe payroll as accessible, user-friendly, and integrated with HR, benefits, and reporting tools. Jeremy B Program Manager, 10,001+ employees. "I've used this software for about 8 months and love the user friendly interface and reporting that it provides for my payroll and PTO tracking. " Challenging authentication process 62% negative reviews out of 76 Some users report login and password procedures are cumbersome, with frequent resets and complex multi-factor authentication. Integrated HR process automation 94% positive reviews out of 118 Most reviewers find HR management streamlines onboarding, performance, and workforce data in one cohesive system. Edward M Associate , 10,001+ employees. "Overall, Workday helps streamline HR processes and provides valuable insights into the workforce" Frequent system slowdowns 83% negative reviews out of 69 Most users comment performance and speed issues cause delays, slow page loads, and frustration during peak usage. Kezia B Collections agent , 10,001+ employees. "Sometimes the system is slow to load up and hard to check payslips and log overtime when the system is running slow" Comprehensive employee time tracking 95% positive reviews out of 99 Most users report time and attendance tracking is straightforward, centralizing schedules, pay, and performance data. Nafula M Owner, 2 - 10 employees. "What I like most about workday HCM is how the time tracking review and editing worked so efficiently." High cost for businesses 63% negative reviews out of 62 Some reviewers describe pricing as expensive, with significant upfront costs and ongoing fees unsuitable for smaller companies. R K R, 51 - 200 employees. "It can be expensive, with high licensing and implementation costs, and has limited reporting flexibility." ## Workday HCM's interface Workday HCM’s interface is structured to centralize HR tasks, but users report mixed experiences with navigation and visual clarity. While many find it intuitive for tracking time and accessing paystubs, others mention friction with multi-click workflows. 2+ Bruno Peláez Senior Content Analyst Workday’s interface supports daily HR tasks well, but reviewers often flag the navigation flow as requiring extra clicks to complete simple actions such as time-off requests or inbox tasks. This can slow down task completion. Ease of Use 4.3 (1,718) 4.3 Based on 1,718 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Bruno Peláez Senior Content Analyst Workday HCM’s highest-rated features support smoother workflows by combining centralized access, structured task tracking, and clear employee data management. These help teams reduce manual follow-ups, improve visibility, and stay aligned across HR operations. Features 4.4 (1,717) 4.4 Based on 1,717 reviews The Workday HCM features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Employee portal 4.5 (75) 75 reviewers rated this feature Centralizes access to paystubs, benefits, career insights, and team structures. Enables self-service for entering hours, managing PTO, and onboarding tasks. Supports team connectivity and simplifies HR workflows. Progress tracking 4.4 (38) 38 reviewers rated this feature Helps monitor milestones, performance, and task completion. Enables visibility into lesson plans and open items, supporting team oversight and response time expectations. Considered easy to use and adequate for tracking workflows. Employee onboarding 4.3 (92) 92 reviewers rated this feature Streamlines onboarding with remote document uploads, personal info updates, and team access. Adapts to multi-state and multi-national needs, offering real-time updates and clear task layouts. Applicant tracking 4.2 (78) 78 reviewers rated this feature Tracks applications, referrals, and candidate progress across hiring stages. Provides visibility and notifications for recruiters and managers. Considered adequate for recruitment despite limited ATS depth. Vacation/leave tracking 4.2 (155) 155 reviewers rated this feature Supports PTO, sick leave, and absence management with clear balances and calendar views. Enables report generation and team time-off visibility. Some reviews mention integration issues, but overall recognized for ease of use. Employee profiles 4.2 (104) 104 reviewers rated this feature Stores salary, skills, job history, and contact details. Facilitates talent management and internal networking. The interface is intuitive and editing is straightforward, though some users would like more customization. AI-driven scheduling and demand forecasting 0 reviewers rated this feature Workday Scheduling uses machine learning to match worker preferences with business demands, generating optimized shift coverage while reducing over- and under-scheduling. It supports mobile access, labor law compliance, and real-time adjustments. Skills intelligence foundation 0 reviewers rated this feature Workday Skills Cloud provides a dynamic skills framework that maps employee capabilities across roles. It enables organizations to identify skill gaps, support internal mobility, and align talent strategies with business goals. Augmented analytics for workforce planning 0 reviewers rated this feature Workday People Analytics uses AI-powered storytelling to surface personalized insights, uncover trends, and automate discovery. It helps leaders make informed decisions on hiring, retention, and diversity by translating complex data into actionable narratives. AI-powered talent rediscovery 0 reviewers rated this feature Empowers recruiters to surface qualified candidates from existing talent pools—employees, past applicants, and pipelines—using AI-driven sourcing and screening. Helps reduce hiring time and improve candidate matching. Personalized onboarding plans 0 reviewers rated this feature Lets organizations guide new hires from offer to full onboarding with tailored experiences. Includes visibility into onboarding program effectiveness and engagement metrics. Smarter search in Workday 0 reviewers rated this feature Assistant Uses natural language processing to help employees quickly find pay slips, time off, benefits, and other HR resources. Improves navigation and reduces time spent searching. AI-powered accounts payable (AP) 0 reviewers rated this feature Simplifies global invoice processing by using AI to check scanned invoices, locate missing purchase orders, and streamline approvals. Reduces manual work and accelerates processing so teams can focus on analysis and lowering days payable outstanding. All key features (156) Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities 0% of 0 reviewers... Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager 45.83% of 24 reviewers that rated this feature as important or highly important Track 401(k) participant contributions and employer match 33.33% of 3 reviewers that rated this feature as important or highly important Collect data and compile reports to stay in compliance with Affordable Care Act requirements 0% of 0 reviewers... Define levels of authorization for access to specific files or systems 46.30% of 54 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 75.00% of 88 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 46.15% of 13 reviewers that rated this feature as important or highly important Generate one-off reports that meet information requirements 50.00% of 2 reviewers that rated this feature as important or highly important Workday Scheduling uses machine learning to match worker preferences with business demands, generating optimized shift coverage while reducing over- and under-scheduling. It supports mobile access, labor law compliance, and real-time adjustments. 0 reviewers rated this feature Simplifies global invoice processing by using AI to check scanned invoices, locate missing purchase orders, and streamline approvals. Reduces manual work and accelerates processing so teams can focus on analysis and lowering days payable outstanding. 0 reviewers rated this feature Empowers recruiters to surface qualified candidates from existing talent pools—employees, past applicants, and pipelines—using AI-driven sourcing and screening. Helps reduce hiring time and improve candidate matching. 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 40.00% of 5 reviewers that rated this feature as important or highly important Tools for the systematic analysis of various types of data or statistics 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 50.00% of 2 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle 61.96% of 92 reviewers that rated this feature as important or highly important Tracks applications, referrals, and candidate progress across hiring stages. Provides visibility and notifications for recruiters and managers. Considered adequate for recruitment despite limited ATS depth. 78 reviewers rated this feature Track, manage and store the applications of potential future members, customers or candidates 38.10% of 21 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval 66.67% of 12 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests 33.33% of 3 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups 80.00% of 35 reviewers that rated this feature as important or highly important Workday People Analytics uses AI-powered storytelling to surface personalized insights, uncover trends, and automate discovery. It helps leaders make informed decisions on hiring, retention, and diversity by translating complex data into actionable narratives. 0 reviewers rated this feature Automatically create schedules based on business needs or employee availability and qualifications 0% of 0 reviewers... Researching and validating a person's criminal, educational, job or financial records 100.00% of 1 reviewers that rated this feature as important or highly important Use a dashboard to view benefits that are selected by employees or offered by employers 75.00% of 8 reviewers that rated this feature as important or highly important Record employee's benefit plans and selections throughout career progression 52.63% of 19 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 48.00% of 25 reviewers that rated this feature as important or highly important Capability to use a search engine via operators like AND, NOT, and OR 0.00% of 2 reviewers that rated this feature as important or highly important Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure 100.00% of 1 reviewers that rated this feature as important or highly important Create budgets based on historical data and future projections 100.00% of 1 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates 50.00% of 36 reviewers that rated this feature as important or highly important Record candidates' information such as role, professional qualifications, experiences, skills or attributes 48.15% of 27 reviewers that rated this feature as important or highly important Record interactions, notes, and developments with candidates 60.38% of 53 reviewers that rated this feature as important or highly important Process of enhancing skills & experiences for continuous professional growth & advancement 56.25% of 16 reviewers that rated this feature as important or highly important Web page to host job postings, show role descriptions or receive applications from potential candidates 66.67% of 3 reviewers that rated this feature as important or highly important Print paychecks issued to confirm payment of wages or salary 0.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together 0% of 0 reviewers... Tracking, calculating, and paying commissions and earnings to employees 20.00% of 5 reviewers that rated this feature as important or highly important Manages compensation such as salary, bonus, and benefits processes, aligning with policies 72.00% of 25 reviewers that rated this feature as important or highly important Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels 81.82% of 11 reviewers that rated this feature as important or highly important Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits 100.00% of 1 reviewers that rated this feature as important or highly important Catalog, manage, and develop employee skill sets 57.14% of 14 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier 59.26% of 27 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders 58.33% of 12 reviewers that rated this feature as important or highly important Configure existing workflows to meet your organization's needs 0% of 0 reviewers... Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 36.36% of 11 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding 80.00% of 5 reviewers that rated this feature as important or highly important Alter the layout and content of dashboards 85.71% of 7 reviewers that rated this feature as important or highly important Alter the layout and content of reports 85.37% of 41 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 77.27% of 22 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics 100.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications 65.22% of 46 reviewers that rated this feature as important or highly important Graphical representation of data 50.00% of 8 reviewers that rated this feature as important or highly important With this capability, you can quickly set up, modify, and split payments across multiple bank accounts. Reviewers appreciate the convenience, transparency, and secure access to pay details, noting how easy it is to manage direct deposit settings online. 68.94% of 161 reviewers that rated this feature as important or highly important Digital forms that are shared and accessed online 61.11% of 36 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns 0% of 0 reviewers... Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks 71.43% of 7 reviewers that rated this feature as important or highly important It gives you centralized access to employee records, job details, and contact info. Reviewers appreciate easy updates, robust search, and reporting, noting its usefulness for collaboration and global teams, though some mention outdated data and integration gaps. 61.16% of 327 reviewers that rated this feature as important or highly important Tools to improve and measure employee satisfaction and involvement 76.92% of 13 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks 74.56% of 169 reviewers that rated this feature as important or highly important Process of familiarizing new employees with the company, their position, and responsibilities 62.62% of 107 reviewers that rated this feature as important or highly important Streamlines onboarding with remote document uploads, personal info updates, and team access. Adapts to multi-state and multi-national needs, offering real-time updates and clear task layouts. 92 reviewers rated this feature Online portal where employees can access and track their own information 75.82% of 91 reviewers that rated this feature as important or highly important Centralizes access to paystubs, benefits, career insights, and team structures. Enables self-service for entering hours, managing PTO, and onboarding tasks. Supports team connectivity and simplifies HR workflows. 75 reviewers rated this feature Centralized storage for employee data, records, and performance metrics 69.11% of 123 reviewers that rated this feature as important or highly important Stores salary, skills, job history, and contact details. Facilitates talent management and internal networking. The interface is intuitive and editing is straightforward, though some users would like more customization. 104 reviewers rated this feature Assign working shifts or tasks to employees based on their availability 46.00% of 50 reviewers that rated this feature as important or highly important Gateway through which employees can access the system 57.14% of 7 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred 56.67% of 30 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service 41.18% of 17 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization 0% of 0 reviewers... Generate reports to assess the financial performance of an organization 0% of 0 reviewers... Software specialized for accountants and accounting firms 0% of 0 reviewers... Software that is accessible through the cloud with an active internet connection 0% of 0 reviewers... Form predictions based on past and present data/trends 0% of 0 reviewers... Allows employees to set and manage work or career related goals 11.11% of 9 reviewers that rated this feature as important or highly important Establish measurable goals and objectives and track their progress over a specific period of time 58.62% of 58 reviewers that rated this feature as important or highly important Automates core HR functions such as talent management, employee evaluation and learning management 63.41% of 123 reviewers that rated this feature as important or highly important Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site 100.00% of 1 reviewers that rated this feature as important or highly important Document completed by employee to assist with career and personal development to reach short term and long term goals 33.33% of 3 reviewers that rated this feature as important or highly important Designed to be used by internal recruiters or HR hiring managers 0% of 0 reviewers... Create and track interviews with a reminder system 0.00% of 1 reviewers that rated this feature as important or highly important Plan, organize and set up the date, time and location of a candidate's individualized interview 33.33% of 6 reviewers that rated this feature as important or highly important Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences 0% of 0 reviewers... Manage and track all job information and associated tasks 37.50% of 8 reviewers that rated this feature as important or highly important Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) 67.02% of 94 reviewers that rated this feature as important or highly important Request a new hire, explain the need, and determine available budget 57.14% of 7 reviewers that rated this feature as important or highly important Predict labor requirements based on past and present data/trends 0% of 0 reviewers... Facilitate training materials that help employees grow and progress in their positions 42.86% of 7 reviewers that rated this feature as important or highly important Organize and track educational activities 53.85% of 26 reviewers that rated this feature as important or highly important Manage and track employee attendance 77.78% of 9 reviewers that rated this feature as important or highly important Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies 0% of 0 reviewers... Access software remotely via mobile devices 41.30% of 46 reviewers that rated this feature as important or highly important Access the system via a mobile application 52.94% of 17 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user 0% of 0 reviewers... Pay employees in multiple countries using correct currencies and correct tax deduction amounts 33.33% of 3 reviewers that rated this feature as important or highly important Manage and handle various international currencies 0% of 0 reviewers... Pay employees in multiple states with correct tax deduction amounts in each 66.67% of 6 reviewers that rated this feature as important or highly important Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved 62.50% of 16 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service 56.25% of 64 reviewers that rated this feature as important or highly important Select benefits and provide information needed to participate in a benefit via an online portal 46.67% of 15 reviewers that rated this feature as important or highly important Track/log the amount of time employees worked per job using a timer 75.86% of 29 reviewers that rated this feature as important or highly important Create orientation programs for new employees or students 41.18% of 17 reviewers that rated this feature as important or highly important You benefit from streamlined payroll processing, real-time pay insights, and flexible configuration. Reviewers say it integrates with ADP, supports direct deposit, and offers accessible pay records, but some find historical paystub access tedious and management capabilities lacking. 69.50% of 341 reviewers that rated this feature as important or highly important Delegate payroll processing to third party vendors 0% of 0 reviewers... View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more 65.03% of 143 reviewers that rated this feature as important or highly important Organize and manage the accomplishments and development of employees or performance of applications or systems 81.20% of 117 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 57.58% of 33 reviewers that rated this feature as important or highly important Create, fill out, and send performance reviews to individual employees 57.14% of 35 reviewers that rated this feature as important or highly important Lets organizations guide new hires from offer to full onboarding with tailored experiences. Includes visibility into onboarding program effectiveness and engagement metrics. 0 reviewers rated this feature Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. 0% of 0 reviewers... Reporting on how each user, task or process has advanced since its initiation 60.53% of 38 reviewers that rated this feature as important or highly important Helps monitor milestones, performance, and task completion. Enables visibility into lesson plans and open items, supporting team oversight and response time expectations. Considered easy to use and adequate for tracking workflows. 38 reviewers rated this feature Monitor the progress of projects from start to finish 62.50% of 8 reviewers that rated this feature as important or highly important Receive data and information in real time 14.29% of 7 reviewers that rated this feature as important or highly important Active reporting of data and metrics 100.00% of 6 reviewers that rated this feature as important or highly important Upload, track, and submit receipts in a central database 12.50% of 8 reviewers that rated this feature as important or highly important Designed to be used by external or 3rd party recruiting or staffing firms 0% of 0 reviewers... Tools to find, assess, and hire suitable candidates for a job within an organization 67.50% of 40 reviewers that rated this feature as important or highly important Process used by hiring managers to get more information about a candidate by contacting previous employers 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 62.50% of 16 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 59.56% of 136 reviewers that rated this feature as important or highly important Process of planning, scheduling and executing the optimal and effective use of human capital across projects 0% of 0 reviewers... A searchable repository of candidate profiles 40.00% of 10 reviewers that rated this feature as important or highly important Automates the extraction and analysis of key information from resumes or CVs 50.00% of 2 reviewers that rated this feature as important or highly important Search through the software for stored resumes 43.33% of 30 reviewers that rated this feature as important or highly important Upload and store resumes 60.00% of 5 reviewers that rated this feature as important or highly important Point or incentive based programs loyalty programs designed to increase customer engagement 33.33% of 3 reviewers that rated this feature as important or highly important Set & manage permission levels based on user roles and restrict access to only authorized individuals 0.00% of 2 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 40.00% of 5 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 79.76% of 168 reviewers that rated this feature as important or highly important Track and manage sick leave time 63.64% of 11 reviewers that rated this feature as important or highly important Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks 66.67% of 6 reviewers that rated this feature as important or highly important Workday Skills Cloud provides a dynamic skills framework that maps employee capabilities across roles. It enables organizations to identify skill gaps, support internal mobility, and align talent strategies with business goals. 0 reviewers rated this feature Track employee skills, competencies, training & qualifications 75.00% of 4 reviewers that rated this feature as important or highly important Assistant Uses natural language processing to help employees quickly find pay slips, time off, benefits, and other HR resources. Improves navigation and reduces time spent searching. 0 reviewers rated this feature Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. 0% of 0 reviewers... Planning, tracking and developing internal talent for future key position filling 33.33% of 9 reviewers that rated this feature as important or highly important Integrate with Talent Managment software to better track learners progress and training sessions 50.00% of 2 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression 62.50% of 64 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors 49.53% of 107 reviewers that rated this feature as important or highly important Declaration of income made to tax authorities 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 69.57% of 69 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy 68.97% of 145 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests 72.09% of 129 reviewers that rated this feature as important or highly important Tools that allow employees to request/schedule time off 65.00% of 20 reviewers that rated this feature as important or highly important Workday HCM offers straightforward time entry and tracking, letting you monitor hours, attendance, and productivity. Some reviewers find it easy to clock in/out, view summaries, and generate reports, though a few wish timesheet entry was simpler. 68.18% of 88 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task 70.00% of 10 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs 64.76% of 105 reviewers that rated this feature as important or highly important Review data from past periods to reveal recurring tendencies and predict future performance 100.00% of 1 reviewers that rated this feature as important or highly important This aspect helps you easily request, approve, and track vacation and leave balances. Reviewers indicate it’s user-friendly, provides clear real-time updates, and supports efficient scheduling, though some mention occasional issues with accuracy and calendar views. 65.84% of 161 reviewers that rated this feature as important or highly important Supports PTO, sick leave, and absence management with clear balances and calendar views. Enables report generation and team time-off visibility. Some reviews mention integration issues, but overall recognized for ease of use. 155 reviewers rated this feature Graphical representation of data or processes 0% of 0 reviewers... Automatically create and distribute W-2/1099 tax forms to employees. 56.64% of 113 reviewers that rated this feature as important or highly important Automatically subtract garnishments from wages 40.00% of 5 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 22.73% of 22 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Bruno Peláez Senior Content Analyst Workday HCM’s highest-rated features support smoother workflows by combining centralized access, structured task tracking, and clear employee data management. These help teams reduce manual follow-ups, improve visibility, and stay aligned across HR operations. Features 4.4 (1,717) 4.4 Based on 1,717 reviews ## Pricing Contact vendor for pricing. Workday HCM does not list public pricing on its website, and costs may vary depending on deployment scope, modules selected, and team size. Most SMBs we speak with budget around $15 per employee, per month for HR software. ### Starting price Contact vendor for pricing Free trial not available Bruno Peláez Senior Content Analyst If your team is evaluating Workday HCM, pricing reflects enterprise-grade capabilities. SMBs should weigh configuration needs carefully to avoid overbuying to stay aligned with budgets. Value for money 4.3 (1,019) 4.3 Based on 1,019 reviews ## Integrations Workday HCM connects with a wide range of third-party systems across HR, finance, and IT. These integrations, offered through a mix of native and partner-delivered links, support real-time data exchange, automation, and business process configuration. Popular integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Checkr](https://www.capterra.com/p/177814/Checkr/) Bruno Peláez Senior Content Analyst Connecting Workday HCM with external systems helps your finance lead reduce manual reconciliation, your HR team streamline onboarding, and your IT staff manage integrations without middleware or custom infrastructure. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (1059) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (1,059) 4.3 Based on 1,059 reviews ## User reviews Overall rating 4.5 Based on 1,732 reviews Filter by rating 5(1012) 4(551) 3(129) 2(28) 1(12) Mentioned topic Sorted by most recent KB kattya b. personal loan specialist Consumer Services ### "deff recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2026 Pros i have been working with workday for a long time and i have never had any issues. i currently love being able to manage all my time off and paystubs. super easy to use. clocking in and out is also very easy to do on app or on computer. Cons never have i had any issues with workday. always easy to use. maybe sometimes it gets sluggish but which app doesnt. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Commercial Advisor Oil & Energy ### "Great for employers, cumbersome for applicants" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 4, 2026 Pros Customer support was great, any bugs were fixed quickly. Appealing and user-friendly interface. Intuitive layout. Cons In job applications, the applicant must fill out many fields that could be theoretically automatically filled out based on their resume Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Melanie B. Medical Assistant Medical Practice ### "Workday is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 Pros One of the biggest advantages of Workday HCM is its all-in-one functionality, which consolidates multiple HR processes into a single platform. The reporting and analytics tools are highly customizable and provide valuable insights. Its cloud-based nature ensures real-time updates and accessibility from anywhere. Integration with other systems is generally smooth and efficient. Additionally, it scales well as organizations grow. Cons The most significant drawback is the cost, which can be prohibitive for smaller organizations. The system also has a steep learning curve, particularly for administrators managing complex configurations. Some users experience occasional lag or minor bugs, especially after updates. Customization and advanced reporting often require additional training. Finally, implementation can be lengthy and resource-intensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BY Ben Y. sales Information Technology and Services ### "Workday needs a (deep) refresh" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 April 1, 2026 Pros no much things, the interface is really out of current standards, needs a refresh and overall needs a revamp of the experience Cons the UX is terrible, the interface is really slow, showing empty sections (due to insufficient rights obviously, so why showing it at all, like access to peers' compensations ?!) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kayla U. Receptionist Health, Wellness and Fitness ### "Workday is Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 31, 2026 Overall the experience with Workday HCM was great! It was very user friendly and a convenient way to track work related information Pros Having everything in one place such as: clock-in, pay stubs, hours worked, scheduling, time off requests etc Cons I found that from time to time the app would crash, not properly record clock-ins/outs or lunch breaks Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Mortgage Officer Financial Services ### "Easy to use system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2026 Overall, my experience with Workday HCM has been positive. It’s a reliable and user-friendly system that makes it easier to manage everyday HR tasks. While there are a few areas that could be more streamlined, it generally helps improve efficiency and keeps everything organized in one place. Pros I like how easy Workday HCM is to use and navigate. Everything is in one place, which makes managing HR tasks much more convenient. The self-service features and real-time information also help save time and make day-to-day tasks more efficient. Cons Sometimes it can be a little difficult to find specific features, especially if you don’t use them often. Certain processes also feel more complicated than they need to be, and reporting can take some time to get used to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kandice S. Manager Recreational Facilities and Services ### "Everything in one place " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 March 29, 2026 Pros All the documents are in one spot, employee logs in and sees everything that they need to complete and there is no back and forth with questions Cons For contract staff having to change/create a new password for them every time can be annoying for the employee. It is also a big learning curve trying to figure out the system as an employee Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VC Vincent C. Senior Technical Level Designer Entertainment ### "A great tool for employee and human ressource" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 March 26, 2026 It’s been great, we’ve been using it for years at my job and it has offered us everything we need for the employees Pros It’s a very powerful tool to track employees timesheet, performance, objectives and progression in the company. Cons The user interface, even if it was improved in the last few years, still needs improvement. I think they should hire UI designer with experience to fix it once for all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Mitchell D. Treasury Associate Banking ### "Useful and Resourceful " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 18, 2026 Overall experience is fairly great. I would rate it from four out of five as applications can become more developed. Wasn't able to find a Salesforce integration unless I missed it but would be nice to integrate with such enterprise tools as well as CRM integrations for full panel summary of everything like Tableau does. Pros I really enjoy Workdays user interface. It makes the process for payroll schedule submissions and career development reviews easier and well organized. The layout is perfect for reporting and HR management. Cons They don't have a dark mode option, everything is so bright on screen by default. Need more user options for employees to co create task list rather permissions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Software Dev Manager Computer Software ### "Great tool to manage my team and my own career" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 March 7, 2026 Overall, my experience with Workday HCM has been positive so far. As a manager, I use several of the platform’s features on a regular basis, including reviewing employee information, managing absences, and accessing training-related tools. The system generally makes it easy to perform these tasks in one centralized place, which helps streamline day-to-day management activities. The interface is clear and most functions are intuitive, allowing me to quickly find the information I need and complete routine HR processes efficiently. While there are some areas that could be improved, such as report speed and navigation, the overall experience has been good and the platform provides useful tools that support effective team management. Pros I appreciate how Workday HCM integrates multiple HR functions into one platform. The learning and training integrations are particularly valuable because they connect learning management tools with employee profiles. This makes it easier to track certifications, training progress, and professional development in a centralized place. I also like the simple and intuitive user interface. Navigating the system is straightforward, which improves the experience for both employees and administrators. The absence calendar is especially useful because it provides a clear visual overview of time off, helping employees request leave and allowing managers to quickly see team availability. Overall, Workday HCM offers an integrated and user-friendly environment that helps simplify HR processes and support effective workforce management. Cons One aspect I liked the least about Workday HCM is that report generation can sometimes be slow, especially when working with larger datasets or more complex reports. This can affect efficiency when quick access to information is needed for decision-making or operational tasks. In addition, it is not always easy to find the right report within the system. With the large number of available reports and options, navigating to the specific one you need can take some time. Improving report discoverability and performance would make the reporting experience smoother and more efficient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/66908/Workday-HCM/reviews/) ## FAQs Yes. Workday HCM supports small and midsize businesses through configurable packages and deployment options. These are designed to meet the needs of growing organizations without requiring enterprise-level infrastructure. No. Workday HCM does not publish pricing on its website. Costs vary based on modules, deployment scope, and organization size. Buyers must contact Workday directly for a custom quote. Workday HCM offers a mix of native and third-party integrations across HR, finance, and IT systems. These include prebuilt connectors, APIs, and low-code tools managed through the Workday Integration Cloud. Yes. Workday HCM offers global payroll capabilities through certified integrations and partnerships. It supports payroll in over 60 countries and includes real-time compliance and reporting tools. Workday HCM offers personalized onboarding plans that guide new hires from offer to full integration. Features include preboarding content, role-based task flows, and analytics to track onboarding effectiveness. Workday Skills Cloud is an AI-powered framework that maps employee skills across roles and geographies. It helps organizations identify gaps, support internal mobility, and align talent strategies with business goals. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Workday HCM’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [Capterra’s 2025 HR Software Trends: How Leading Organizations Transform Talent With Technology](https://www.capterra.com/resources/hr-software-trends-ai-talent-transformation/) Published July 24, 2025 by [Bruno Peláez](https://www.capterra.com/resources/author/bruno-pelaez/) and [Brian Westfall](https://www.capterra.com/resources/author/bwestfall/) ### [Capterra’s 2025 Tech Trends Report: Where Regretful HR Software Purchases Go Wrong](https://www.capterra.com/resources/tech-trends-hr-software-purchase-regret/) Published November 18, 2024 by [Brian Westfall](https://www.capterra.com/resources/author/bwestfall/) and [Carolyn Santa Maria](https://www.capterra.com/resources/author/carolyn-santa-maria/) ### [What Is HR Software?](https://www.capterra.com/resources/what-is-hr-software/) Published August 13, 2024 by [Lauren Spiller](https://www.capterra.com/resources/author/lspiller/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) Popular comparisons [Paylocity vs Workday HCM](https://www.capterra.com/compare/66908-86714/Workday-HCM-vs-WebPay)[Rippling vs Workday HCM](https://www.capterra.com/compare/66908-172127/Workday-HCM-vs-Rippling)[BambooHR vs Workday HCM](https://www.capterra.com/compare/66908-110968/Workday-HCM-vs-BambooHR)[Connecteam vs Workday HCM](https://www.capterra.com/compare/66908-153140/Workday-HCM-vs-Connecteam)[Paycor vs Workday HCM](https://www.capterra.com/compare/66908-133745/Workday-HCM-vs-Paycor-Perform)[ADP Workforce Now vs Workday HCM](https://www.capterra.com/compare/66908-155895/Workday-HCM-vs-WorkforceNow)[Paycom vs Workday HCM](https://www.capterra.com/compare/66908-130949/Workday-HCM-vs-Paycom)[Dayforce HCM vs Workday HCM](https://www.capterra.com/compare/66908-205376/Workday-HCM-vs-Dayforce-HCM)[Buk vs Workday HCM](https://www.capterra.com/compare/66908-208706/Workday-HCM-vs-Buk)[Deel vs Workday HCM](https://www.capterra.com/compare/66908-205015/Workday-HCM-vs-Deel) [Access PeopleHR vs Workday HCM](https://www.capterra.com/compare/66908-211952/Workday-HCM-vs-Access-People-HR-Software)[isolved vs Workday HCM](https://www.capterra.com/compare/66908-164417/Workday-HCM-vs-iSolved)[ADP Comprehensive Services vs Workday HCM](https://www.capterra.com/compare/66908-175840/Workday-HCM-vs-ADP-Comprehensive-Services)[Personio vs Workday HCM](https://www.capterra.com/compare/66908-158622/Workday-HCM-vs-Personio)[Gusto vs Workday HCM](https://www.capterra.com/compare/66908-131882/Workday-HCM-vs-Gusto)[ADP TotalSource vs Workday HCM](https://www.capterra.com/compare/66908-113109/Workday-HCM-vs-ADP-TotalSource)[NEOGOV vs Workday HCM](https://www.capterra.com/compare/66908-248680/Workday-HCM-vs-NEOGOV)[RUN Powered by ADP vs Workday HCM](https://www.capterra.com/compare/66908-185859/Workday-HCM-vs-RUN)[Proliant vs Workday HCM](https://www.capterra.com/compare/66908-187093/Workday-HCM-vs-Proliant)[Paychex Flex vs Workday HCM](https://www.capterra.com/compare/66908-119841/Workday-HCM-vs-Paychex-Flex)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. 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