--- title: "Workday HCM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Workday HCM Software - reviews, pricing plans, popular comparisons to other Payroll products and more." source_url: "https://www.capterra.com/p/66908/Workday-HCM/" page_type: "product" language: "en" --- # Workday HCM Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Workday HCM ## What is Workday HCM? Workday is committed to making payroll more efficient and intelligent with continuous payroll calculations, smart payroll audits, and retro payroll processing. Workday Payroll offers the control, flexibility, and transparency you need in order to support your unique organization. ## What is Workday HCM used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Payroll](https://www.capterra.com/payroll-software/)[Onboarding](https://www.capterra.com/onboarding-software/) Recognitions Shortlist Overall rating Based on 1,760 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 2% Pros & cons Unified payroll and HR platform Integrated HR process management Slow and complex support process Frequent system slowdowns Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Compensation Management / 2026 - Direct Deposit Payroll / 2026 - Employee Engagement / 2026 - Human Resources / 2026 - Onboarding / 2026 - Performance Management System / 2026 - Talent Management / 2026 - Benefits Administration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Workday HCM alternatives Highest Rated [4.9 (4,853)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,921)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (3,533)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (5,305)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/66908/Workday-HCM/alternatives/) ## FAQs about Workday HCM Overview ### What problems does Workday HCM solve? Workday HCM solves fragmented HR operations, manual payroll work, unclear time-off approvals, and poor visibility into employee goals, pay, and benefits by centralizing them in one system. HR teams, payroll staff, managers, and employees benefit most, especially in large or distributed organizations that need self-service, audit trails, and real-time workforce reporting. Answer based on 774 reviews Overview ### Which roles and teams benefit most from Workday HCM? Workday HCM benefits HR teams, recruiters, managers, and executives who need a centralized system for hiring, onboarding, employee records, and workforce planning. Analysts, project managers, and administrators use it for reporting, approvals, and process consistency, while employees across technical, sales, and service teams rely on self-service tasks and updates. Answer based on 1731 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Workday HCM built for? Workday HCM is used by global organizations, with 55% of reviewers from enterprises and 27% from small businesses. Its reviewer base is led equally by Information Technology and Services, Computer Software, and Hospital & Health Care at 7% each, aligning with HR, talent acquisition, payroll, and workforce planning teams. Answer based on 1758 reviews Features and Usability ### What are the key features of Workday HCM? Workday HCM includes core HR features like employee management, payroll management, employee self service, and time off management. Differentiating capabilities include benefits administration, onboarding workflows, performance management, and real-time reporting. Reviewers also frequently highlight the payroll dashboard, pay statement access, document submission, and mobile app for everyday HR tasks. Answer based on 401 reviews Integrations ### Which third-party tools and platforms does Workday HCM integrate with? Workday HCM integrates with 10 third-party tools and platforms mentioned by reviewers and catalog data, including Slack, UKG Pro, Cornerstone LMS, ADP SmartCompliance, Dokmee ECM, EmployeeReferrals, LinkedIn Learning, and SAP Fieldglass. These connections span communication, payroll, learning, document management, referrals, and vendor time tracking. Answer based on 146 reviews Getting Started and Support ### How easy is it to onboard and train a team on Workday HCM? Workday HCM takes some upfront training, with in-person sessions, live online classes, webinars, and documentation available. Employees and managers often learn everyday tasks fairly quickly, especially self-service and required training. Admins, recruiters, and teams handling configuration, reporting, or implementation usually need more time, practice, and internal support. Answer based on 186 reviews Getting Started and Support ### What customer support options does Workday HCM offer, and how do users rate the experience? Workday HCM offers email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. Users describe support as generally helpful and sometimes fast when fixing payroll or technical issues, but experiences vary: some report slow ticket turnarounds, inconsistent follow-up, and frustration when problems require repeated escalation. Answer based on 254 reviews Security ### How does Workday HCM handle data security and access control? Workday HCM uses role-based permissions, security access groups, two-factor authentication, authenticator and OTP verification, password controls, data encryption, and secure cloud access to protect employee data. It also supports secure document handling and centralized records. Some users report cumbersome logins, frequent password resets, delayed codes, quick session timeouts, and complex security configuration. Answer based on 83 reviews Ease of use ### Is Workday HCM easy to use? Workday HCM feels easy to use for many employees and HR teams, especially for time off, pay, and personal records. Its interface helps nontechnical users handle common tasks quickly, though some users find navigation inconsistent, certain links hard to locate, and more advanced workflows less intuitive. Answer based on 401 reviews ## Who uses Workday HCM? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Unified payroll and HR platform 95% positive reviews out of 168 Most reviewers find payroll management seamless, with automation, real-time insights, and easy access to pay information. Rachelle D. Sr Director of Payroll, 1,001 - 5,000 employees. "Once configured, payroll runs are smooth, accurate, and consistent, and the system makes it simple to track changes and audit activity." Slow and complex support process 59% negative reviews out of 174 Some reviewers find customer support slow to respond, with confusing processes and limited direct assistance options. Paige B. Business administrator, 51 - 200 employees. "I have had to contact support a couple of times, with new information not being saved correctly ( by the system) not user error." Integrated HR process management 95% positive reviews out of 136 Most reviewers indicate HR management is streamlined, consolidating recruitment, records, and performance in one system. Krystle H. Accounts Receivable Specialist, 51 - 200 employees. "Workday is great for all your hr management, payroll, and development of your team." Frequent system slowdowns 81% negative reviews out of 80 Most reviewers report performance and speed issues, including slow loading, lag, and delays during peak usage. Anonymous User ERC Sr Associate, 10,001+ employees. "At times, the system could feel slow during peak usage hours, and certain workflows required multiple steps for simple tasks." Comprehensive time tracking tools 95% positive reviews out of 104 Most reviewers describe time and attendance tracking as intuitive, enabling easy PTO, hours, and schedule management. Nafula M. Owner, 2 - 10 employees. "What I like most about workday HCM is how the time tracking review and editing worked so efficiently." Cumbersome authentication and login 62% negative reviews out of 79 Some reviewers describe login and password processes as inconvenient, with frequent resets and multi-step authentication. ## Features AI summary Based on 17,833 Payroll reviews Capterra data shows that buyers of payroll software rank the following features as their top priorities: - **Payroll Management** (**58%** of reviewers rated this feature as critical) - **Direct Deposit** (**58%**) - **Payroll Reporting** (**51%**) Workday HCM supports all three features reviewers value most: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses process payroll accurately, pay employees on time through direct deposit, and track payroll data with clear reporting, allowing teams to manage compensation more efficiently and maintain better oversight of payroll operations. Direct Deposit 4.7 (164) 69.51% of 164 reviewers that rated this feature as important or highly important With this capability, you can easily set up, manage, and customize direct deposit to multiple accounts. Reviewers appreciate the convenience, speed, and transparency, noting it saves time, reduces errors, and makes pay breakdowns and adjustments simple and secure. Payroll Reporting 4.6 (148) 66.22% of 148 reviewers that rated this feature as important or highly important View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Tax Compliance 4.5 (107) 49.53% of 107 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors W-2 Preparation 4.6 (113) 56.64% of 113 reviewers that rated this feature as important or highly important Automatically create and distribute W-2/1099 tax forms to employees. Employee Database 4.5 (340) 62.65% of 340 reviewers that rated this feature as important or highly important This aspect centralizes employee records, making it easy to update, search, and report on staff details. Reviewers appreciate having a single source for information, streamlined reporting, and accessible org charts, but some note occasional outdated data or syncing issues. Payroll Management 4.5 (352) 70.45% of 352 reviewers that rated this feature as important or highly important You benefit from comprehensive payroll processing, real-time insights, and integration with tools like ADP. Some reviewers find it streamlines payroll, supports compliance, and is flexible, though a few mention the interface can be confusing and historical paystub access could improve. Workday HCM 158 features ### All Features - "What If" Scenarios: Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - 401(k) Tracking: Track 401(k) participant contributions and employer match - ACA Reporting: Collect data and compile reports to stay in compliance with Affordable Care Act requirements - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - AI Avatar: Runs interviews with an animated, realistic, or in-name only avatar - AI Candidate Scoring: Use AI scoring and automated scorecards, and generate AI insights on candidates and the hiring process - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assessment Management: Creation, administration, and evaluation of assessments or tests - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers - Benefits Management: Record employee's benefit plans and selections throughout career progression - Bias Detection: Uses AI for bias scoring on interview questions and scoring - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Tracking: Record interactions, notes, and developments with candidates - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Check Printing: Print paychecks issued to confirm payment of wages or salary - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compensation Plan Modeling: Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels - Compensation Statements: Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits - Competency Management: Catalog, manage, and develop employee skill sets - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Direct Deposit: With this capability, you can easily set up, manage, and customize direct deposit to multiple accounts. Reviewers appreciate the convenience, speed, and transparency, noting it saves time, reduces errors, and makes pay breakdowns and adjustments simple and secure. - Electronic Forms: Digital forms that are shared and accessed online - Email Marketing: Create and send email blasts/campaigns - Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks - Employee Database: This aspect centralizes employee records, making it easy to update, search, and report on staff details. Reviewers appreciate having a single source for information, streamlined reporting, and accessible org charts, but some note occasional outdated data or syncing issues. - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Self Service: Gateway through which employees can access the system - Engagement Automation: Automates reminders, follow-ups, and surveys to maintain engagement and track experience throughout a process. - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Accountants: Software specialized for accountants and accounting firms - For Cloud: Software that is accessible through the cloud with an active internet connection - Forecasting: Form predictions based on past and present data/trends - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Human-in-the-loop (HITL): Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Job Requisition: Request a new hire, explain the need, and determine available budget - Labor Forecasting: Predict labor requirements based on past and present data/trends - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Learning Management: Organize and track educational activities - Leave Tracking: Manage and track employee attendance - Market Data Analysis: Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Orientation Workflow Management: Create orientation programs for new employees or students - Payroll Management: You benefit from comprehensive payroll processing, real-time insights, and integration with tools like ADP. Some reviewers find it streamlines payroll, supports compliance, and is flexible, though a few mention the interface can be confusing and historical paystub access could improve. - Payroll Outsourcing: Delegate payroll processing to third party vendors - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - PII Redaction: Automatically redacts PII and sensitive data before sharing notes - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Tracking: Monitor the progress of projects from start to finish - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Resume Database: A searchable repository of candidate profiles - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Resume Search: Search through the software for stored resumes - Resume Storage: Upload and store resumes - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Searchable Score Log: Creates a fully searchable score log with links to the transcript - Self Service Portal: It gives you the ability to independently access and update personal HR information, request time off, and check payroll. Reviewers appreciate the user-friendly design, real-time access, and how it reduces reliance on HR for routine tasks. - Sick Leave Tracking: Track and manage sick leave time - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Skills Tracking: Track employee skills, competencies, training & qualifications - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings - Succession Planning: Planning, tracking and developing internal talent for future key position filling - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Task Management: Create, manage and track all task activities and progression - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tax Forms: Declaration of income made to tax authorities - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Vacation/Leave Tracking: Workday HCM offers a straightforward way to track, request, and approve leave. Users think the system is intuitive, updates balances quickly, and provides clear visibility, though some mention editing requests could be easier and integration with other payroll tools could improve. - Video Interviewing: Run synchronous or asynchronous video interviews - Visualization: Graphical representation of data or processes - W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees. - Wage Garnishment: Automatically subtract garnishments from wages - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (1,745) 4.4 Based on 1,745 reviews ## Pricing Value for money 4.3 (1049) Value for money 4.3 (1,049) 4.3 Based on 1,049 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Checkr](https://www.capterra.com/p/177814/Checkr/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (1087) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (1,087) 4.3 Based on 1,087 reviews ## User reviews Overall rating 4.5 Based on 1,760 reviews Filter by rating 5(1030) 4(560) 3(130) 2(28) 1(12) Mentioned topic Sorted by most recent AA Adrianna A. Manager Medical Practice ### "Workday honest review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 31, 2026 Overall i would give it 4 stars. I have used other software's that were easier and handled pto requests more efficiently Pros I do think it is easy to use and learn. My first time using it i was able to self navigate pretty smoothly. Cons I dont like the way the pto hours are displayed. It can be a bit confusion to determine what is being used and what remains. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Natalie S. self employed Consumer Services ### "Comprehensive and Reliable HR Management Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 25, 2026 My overall experience with Workday HCM has been positive. It streamlines HR operations, improves data accuracy, and offers a modern, cloud-based experience. The platform is scalable, reliable, and well-suited for organizations looking to manage their workforce efficiently while providing employees with easy access to HR services. Pros Workday HCM provides a centralized platform for managing HR processes, including employee records, payroll, recruiting, performance management, and talent development. The interface is intuitive, reporting capabilities are powerful, and the self-service features make it convenient for both employees and HR teams. Cons Some features have a learning curve, especially for new administrators. Complex configurations and reporting can require additional training, and occasional system updates may change workflows, requiring users to adapt. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Marquita V. sales manager Computer Networking ### "Workday HCM: A Powerful, All-in-One Foundation Built for Global Scale" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2026 Workday is a highly powerful, enterprise-grade software that excels at scaling data but often sacrifices daily user experience and budget flexibility. It acts as an incredibly reliable "operating system" for giant corporations, yet its massive scope makes it a heavy, expensive lift to deploy and maintain. Pros I love that Workday houses employee data, organizational structures, cost centers, and payroll in one ecosystem. The way that it consolidates team schedules, performance reviews, and compensation updates in one view is a true blessing for employees and HR staff. Cons Cumbersome Request Forms can be a bit difficult to complete. Everyday actions, such as submitting time-off requests or filling requisition forms, are often criticized as tedious Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Aneesa A. UI UX Financial Services ### "An easy to use software " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 30, 2026 My overall experience with Workday has been good in terms of navigating around it and finding what I need with ease. Pros What I liked most about Workday was the website and how easy it was to navigate. The side navigation works well for where it's sat, but it would make it easier if you could click the navigation rather than hover over it for the menu to appear. Cons What I liked least about Workday is that there are three navigation points on the page. I understand there is a lot to look through, but having them in the same place would keep it consistent and easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Connor M. Account executive Financial Services ### "Best HR platform out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2026 Overall I’m very happy with workday. Compared to other platforms it is way more comprehensive and user friendly. Pros Workday is a very comprehensive employee management platform. From a user perspective it’s the best in the market. Cons There is really just a lot to it. Takes a bit to figure out how to use everything but once you get the hang of it it’s really a great platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Melissa R. Customer service support Food & Beverages ### "Powerful HR Tool with a Steep Learning Curve" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 June 25, 2026 Overall, Workday HCM is a highly powerful and secure enterprise solution that excels at consolidating core HR functions into a single ecosystem, though it comes with a steep learning curve. Pros What I like most about Workday HCM is its comprehensive all-in-one approach. Having payroll, time tracking, benefits, and employee profiles in a single ecosystem makes data management highly centralized and secure. The reporting capabilities are incredibly robust once you know how to build them. Cons The user interface can feel clunky and unintuitive for daily users, especially when trying to navigate complex payroll tasks or historical data. The system requires extensive training, and custom reporting has a very steep learning curve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Samantha M. Sr Care Team Rep Consumer Services ### "Workday Easy Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2026 It has been a wonderful experience. I have no complaints. No suggestions for improvement. It was designed very well. Pros It is such an easy platform to navigate and use. There is no confusion. The tabs are laid out perfectly. Cons There is nothing that I can indicate as liking the least about this platform. It is very easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FC Fannie C. estimator Electrical/Electronic Manufacturing ### "Budge estimator" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 22, 2026 Overall, it helps large companies manage employee payroll and benefits more effectively, but it may not be ideal for small companies Pros Workday HCM is like a digital HR system that helps companies organize everything about their employees in one place. Cons However, it can be quite complicated for new employees, and sometimes it is still easy to make mistakes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jazzmen M. Creator Arts and Crafts ### "Great experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2026 Pros I love that I’m able to see my employment history as well as if I need a pay stub it’s all right there Cons I least like that if I can’t get into my account I have to do all this verification Just to access my account Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JZ Jesse Z. Software Engineer Computer Software ### "Great HR Management Tool For Easy Access With Some Improvements To Web" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 14, 2026 Workday HCM is an overall solid HR management tool for any organization that wants to keep all employees personal and payroll information in one consistent place. Pros The tool provides employees with a one stop shop for all their HR needs such as payroll, the organizational chart, contact info for employees in organization, and important tax information. Additionally, the mobile app is very user friendly for viewing all this information on the go. Cons When you first login, there is not a dropdown list of selections for your organization so it is very hard to find and you often have to ask HR directly what it is. Additionally, the web is not as user friendly as mobile is. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/66908/Workday-HCM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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