# Page 16 | Workday HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Workday HCM the right Payroll solution for you? Explore 1751 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/66908/Workday-HCM/reviews

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Workday HCM

4.5 (1751)

[View alternatives](https://www.capterra.com/p/66908/Workday-HCM/alternatives/)

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Last updated May 15th, 2026

# Page 16 - Reviews of Workday HCM

## Showing most helpful reviews

Showing 376-400 of 1751 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sarah H.  
System Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Increase HR and payroll compliance and daily efficiency"

November 13, 2023

4.0

Post-sandbox testing, Workday can update and release software. This sandbox environment allows me to try things out, observe what happens, and then fine-tune my procedures. Many issues are resolved because to Workday's ability to notify workers of pending tasks and make information about those tasks readily available to them.

Pros

If you're familiar with the system and its customizations, you should be able to accomplish just about anything using Workday. I really like how workday can be used to both investigate past company procedures and improve current ones. After years of using ADP, I have concluded that Workday is the superior HR software.

Cons

In my opinion, the time it takes to find and interview potential candidates is too long. While Workday's learning resources are excellent, I do wish they provided more configuration-specific instruction.

Switched from

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Workday is among the very best HR software available today. Is helpful for my team and me to make sure that HR and salary rules are followed more accurately and quickly.

Review Source

VR

Verified Reviewer  
Head of Procurement  
Philanthropy  
Used the software for: 2+ years

### "Strongest HCM we were able to identify"

December 1, 2023

5.0

Very satisfied with Workday as a tool, we have recently conducted an internal assessment of how satisfied we are with the tool and it has highlighted very few areas where the tool is not meeting our needs. We see the tool as a long term solution for our organisation.

Pros

All requirements in one place, and more. Meaning we were able to centralise and transform (in an agile way) our HR processes as we implemented. Alerts allow for end users to engage and be engaged with using a sensible approach. All data in one place allows for reporting and budgeting to be easy.

Cons

Implementation was sticky for us. We had a number of requirements which we thought were typical however had to create significant work-arounds in order to meet our needs. This was resource heavy from our perspective and elongated the implementation (we used an implementation partner and not Workday FYI)

Switched from

[Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)

Procurement process, as current tooling was not meeting our needs.

Review Source

Saurabh S.  
Senior Associate-HR Consultant  
Telecommunications  
Used the software for: 2+ years

### "Best Enterprise Solution For Human Resource Management "

November 25, 2022

5.0

Since managing applications is a big task, we have managed our payroll and application tracking very smoothly using Workday. However, the application tracking feature has helped us to post our jobs externally as well as internally, increasing the application rate for our candidates. Overall, I would say this is a good HCM solution.

Pros

As a result of its great features, I really enjoy working with it since we have all the features in one place, so we can manage everything in one place, such as posting jobs both internally and externally at the same time, reviewing candidates and terminating them if they are not suitable, and inviting them to an interview.

Cons

In order to send the invitation to candidates or review their information is very slow with workday. If workday made this process faster, then it would be a good ERP solution.

Review Source

Lillian G.  
Human Resources Generalist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to inspect, edit and access payroll information"

October 6, 2023

4.0

Excellent human resource management is made possible by Workday's integrated platform. Insights and statistics regarding employee preferences are provided, allowing for more informed decision making.

Pros

Workday is flexible software that facilitates many different aspects of human resource management. Workday HCM has user-friendly data analytics. By collecting and analyzing this data, we may gain useful understanding and improve our approaches to workforce management.

Cons

Workday does not offer a lot of room for user input. It also has trouble merging with other programs on occasion. In addition, there are sometimes technical difficulties. I think the user interface could use some work.

Switched from

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Benefits, changes to benefits, and payroll data are all simple to view. The relationship between Workday and its customers is one of true collaboration. They care about our application's success and work with us as a team whenever we have questions or problems. They are also actively involving us in design committees to provide feedback that will be used to shape the future of the product.

Review Source

CL

Cedric L.  
Ingenieur  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Workday HCM avis"

August 23, 2024

5.0

L'experience tres positive. Je recommande ce logiciel

Pros

Connection tres simple. Facile a trouver les options et d'envoyer les applications

Cons

Pas de notifications pour un suivi des applications

Review Source

LC

Lucy C.  
President of Sales  
Cosmetics  
Used the software for: 2+ years

### "I can't ask for more when handling payroll.This tool is smart."

February 17, 2024

4.0

Workday HCM has promoted productivity and general growth through great intelligence and dedication from the customer service. It is a must have tool.

Pros

In simple terms, Workday HCM is more than enough for me. I have enjoyed it's flexibility in usage, customization, integration and implementation too. There is reliable content out of its analytics. Automation is a great way to save time and improve productivity and accuracy. Workday HCM is an empowering tool.

Cons

None. I honestly find no cons for Workday HCM. It is working well for us.

Review Source

Shannel M.  
Climate Change Analyst  
Think Tanks  
Used the software for: 2+ years

### "Workday HCM, a victory in managing workforce. "

November 14, 2023

5.0

Generally the experience with Workday HCM has been so beneficial to the entire organization both the employees and to the performance of our organization. It allows us to have well managed and orchestrated workforce which leads to us getting optimum results from all our work especially matters community awareness and development.

Pros

A valuable aspect about Workday HCM that we have really benefited from is how flexible it is as this allowed us to set it up in way that it perfectly matched with our nature of work. It allows us to get more productive results from individuals by aligning someones capabilities with the right kind of work roles. It has very reliable insights about workers which makes it easy to offer excellent work conditions which benefits both the company and the employee.

Cons

Despite Workday HCM being such an important product for managing workforce, all this comes at a cost. Also the user interface could be improved to get more intuitive.

Review Source

MT

Mihail T.  
Area Sales Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Approved game changer software. Workday HCM is an effortless treasure."

November 28, 2023

5.0

Efficient and profound. Try Workday HCM for excellence, flexibility and transparency. I am a happy user.

Pros

I can talk about the benefits of Workday HCM all day. It is very efficient and reliable tool. It has given us control over activities revolving around payroll, payroll audits and payroll calculations. Workday HCM is also very user-friendly and easy to use. One unique feature about Workday HCM is the urgency it treats my work with. It is quite fast and accurate.

Cons

Cheers to the good work Workday HCM. I am contented with what it offers. I cannot complain.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Workday HCM has given the best in terms of flexibility and accuracy. It is also more reliable and fast.

Review Source

JB

Jon B.  
BSR  
Insurance  
Used the software for: 1-2 years

### "Workday, it's a usefull HCM"

June 13, 2024

4.0

Workday is intuitive to use. There are some features that take some getting used to, such as finding your benefits and end of year tax info, but once you figure it out, it's easily found again. Overall it's a great tool!

Pros

Workday is relatively easy to navigate.

Cons

Initially, you have to go through several steps to find benefit summaries for my benefits. But once you figure out the route, it's much easier than most I've used in the past.

Switched from

[Exponent Case Management](https://www.capterra.com/p/169492/Exponent-Case-Management/)

The swatch occurred when our company was bought out by another who uses Workday.

Review Source

VR

Verified Reviewer  
People Operations  
Human Resources  
Used the software for: 1-2 years

### "Workday is the best tool for HR"

May 2, 2024

5.0

Very recommendable! Mainly for managers and HR have been a great tool

Pros

1\. Unified - combines HR, payroll, talent management, and workforce planning in one system, providing a seamless and integrated experience for users. 2. User-Friendly Interface- making it simple for employees and HR professionals to access and manage their information. 3. Mobile Accessibility. 4.Continuous Innovation hearing the needs of HR professionals and organizations.

Cons

Sometime gave me problems with integration challenges, I believe that Integrating Workday with other systems and processes can be time-consuming and may require additional resources to ensure seamless connectivity.

Review Source

DE

Dawn E.  
RV sales  
Automotive  
Used the software for: Less than 6 months

### "Workday HCM "

July 18, 2024

5.0

The integration and links to different applications is awesome!

Pros

The ease of use that comes with Workday HCM is great!

Cons

There is nothing I dislike about using Workday.

Review Source

TK

Tair K.  
Associate Director  
Accounting  
Used the software for: 1-2 years

### "Workday HCM"

July 4, 2024

5.0

Overall very positive experience while using it

Pros

It was easy to understand how to use and interface was user friendly

Cons

Not really much negatives while using it

Review Source

Kelly S.  
Marketing and Advertising Executive  
Restaurants  
Used the software for: 6-12 months

### "Workday helps our company recover payroll benefits"

May 23, 2023

5.0

We are currently implementing Workday HCM across the organization for onboarding, benefits, staffing, time monitoring and absence management. We will be enabling the administrator self-management feature shortly. We will appreciate the ease of navigation and module features we started with Workday. I have previously used three workforce management systems - PeopleSoft, UltiPro and ADP. I consider Workday to be the Cadillac of such systems. In just six months, we have corroborated that the choice of HCM, benefits and payroll system was the right one. We liked the fact that all customers received the same version of the program and that there were partial semi-annual updates. The customization is in the business procedures that the delivering application creates within the system you have been given. No "bolts on". Another big plus for their team managers was visibility, and we appreciated the way security is role-based.

Pros

Our first experience was open enrollment last year. Those who tried it, stated that it was very simple and easy to use, Workday's interface. Accountability and visibility for absence monitoring. Managers have the ability to look at each team member's time off, as well as each team member's balance. Our company encourages employees to control their personal information and gives them the ability to set up and assign by pay type their direct deposit, federal and state withholding. In addition, everyone has a different perspective on their payroll, focusing primarily on salaries.

Cons

Out of the room, we didn't know what we didn't know. It took about 4 months to work out some of the personality issues and link the pieces together. Know how business processes affect each component individually. Some components are very finicky. In order for the system to work properly, there needs to be someone who is the in-house maintenance and troubleshooting specialist.

Review Source

KS

Kyle S.  
Sr Recruiting Programs Manager  
Banking  
Used the software for: 2+ years

### "Great For HR, But Lacks For ATS"

June 2, 2023

4.0

While nice to have one system of record for HR across the organization, Workday often lacks when it specifically comes to recruiting/ATS needs.

Pros

It's nice to have the ATS built into your HRIS functionality. Both systems can communicate between each other with relative ease. This can make it nice for employees to have a one-stop place for all things HR. Because external applicants/hires apply through Workday, there is an initial profile built that carries through after hired and onboarded.

Cons

The ATS functionality of Workday was clearly an afterthought to the HRIS function, and was created/bolted on after the fact. Because of this, it lacks the intuitiveness, functionality, and features of industry leading ATS's. Often times you have to edit and limit your workflows to what Workday can do, meaning it may not be the most efficient.Collecting data/metrics, especially when trying to break down to a micro level is very difficult, and sometimes impossible for what you're looking for. The data visualization also lacks far behind other ATS's.Employee referral tracking is a pretty bad experience. It actually creates more work, and makes it more difficult to hire and track referrals. We use a completely separate program for these.

Reason for choosing Workday HCM

Organization felt Workday offered the most comprehensive product to have one system of record for HR across the organization.

Switched from

[iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)

Organization wanted all things HR under one system.

Review Source

SJ

Shaun J.  
Compensation and Benefits Specialist  
Financial Services  
Used the software for: 6-12 months

### "Integral Focal Point of the business Eco System"

February 6, 2023

5.0

Workday is paramount to our business and will continue to be the focal point for all of our HR data and workflows. As we look towards moving to software that plugs into Workday our internal systems should become more and more integrated with Workday playing an important role in this eco system.

Pros

Workday is a software with endless possibilities and stands as an important cornerstone of our internal HR eco system.

Cons

The only gripe I have is how user customisation isn't that easy to achieve even with an internal administrator, the software can do a lot of clever processes but quite often we need to pay for additional development to achieve this.

Review Source

DC

Douglas C.  
Business Development Strategies Advisor  
Insurance  
Used the software for: 2+ years

### "Great Tool for People Management and is Very Easy to Use"

September 27, 2022

5.0

Workday HCM has been excellent. Very easy to use, lots of capabilities, and allows employees and team members to use the software to learn more about themselves and opportunities. It has been great for learning about my performance and seeing how I can grow and succeed. Whenever I see my payroll, I also always check the breakdown to see if everything is correct. I love the transparency and all the good documentation in the software, so nothing is lost on your employee file.

Pros

I like how intuitive the software is in the company and how easy it was implemented and adopted by the company. There are many, many features that are very useful for the day-to-day or week-to-week activities of our employees and team. I really like how every step is transparent and it shows you the hierarchy each decision goes through. For example if you are taking time off, it shows you who needs to approve next and the chain of command. This software is really a one stop shop for all Human Capital management in terms of performance, payroll, expenses, time off, training, and career management.

Cons

I actually don't have any negative things to say about workday HCM. It is really easy to use, and the documentation is really good on my employee file. If I need something, I can find it on my profile.

Review Source

VR

Verified Reviewer  
Mechanical Engineer  
Semiconductors  
Used the software for: 2+ years

### "This is a very useful program to allow employees to access performance reviews, etc."

February 21, 2023

5.0

Pros

I use this software to manage my assessments with my manager. It also allows me to update my personal info.

Cons

The interface is a bit clunky. It's hard to use sometimes and not intuitive.

Review Source

EC

Erika C.  
Gen medicare csr 1  
Government Administration  
Used the software for: 2+ years

### "Workday has , is very good"

May 5, 2023

5.0

You to see that you’re able to contact certain individuals and what contacts are individuals that hand with who and where exactly does the Chena command lead in fall in the company dynamic which is really good and gives the building for employees to have access readily to make changes if needed on their own, or access, associated programs or departments

Pros

It is very easy to use, and, like it says, in a teamwork day, gives the overall function and ability to manage anything that you need to when it comes to daily operations, and overall employee productivity

Cons

I don’t like how some information does take time to get updated. It could definitely be more cost-effective if things were given better time management to see such information available immediately.

Review Source

NH

Nolan H.  
Merch Analyst  
Retail  
Used the software for: 2+ years

### "Workday HCM Review"

August 10, 2021

5.0

I support a team that focuses primarily on data driven tasks, and within that world its' really import to step away from the numbers and the data and focus on what my employees are excelling at individually and see what challenges they are facing. I love that the employee is the one to input their goals and results, as that holds them accountable for any challenges they are facing. The email reminders are very helpful for both me and the team I support. It's a great tool that helps us connect and drive forward!

Pros

Workday HCM has been a big part of my employee success tracking since my organization made the switch. However, with my entire division switching to a remote / work from home model, it's been imperative to keeping my employees on track with their career development. Workday makes it simple and streamlined to create monthly, quarterly & annual goals for my team, and my favourite thing about the software is when an entry is needed or overdue from them, they receive a message to their inbox (so I don't have to send a ton of reminders - nobody likes doing that). On my end, I get updates regarding completion status of performance tracking, and I really like the transparency in terms of my employees receivng a notification when I have completed their forms on my end as well.

Cons

I find it a bit difficult to access previous performance reviews, and I somehow never get there on my first try when I try to access the previous quarters or months. If there was a much more obvious option on the dashboard that would make the Workday experience even better.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Company made the decision

Review Source

Ric H.  
Financial Representative  
Financial Services  
Used the software for: 1-2 years

### "Workday HCM is no hassle, it just works. "

October 31, 2022

5.0

I had a great experience with workday.

Pros

I really liked how easy it was for myself to report my hours. I mostly used this feature for time reporting, but then there was also a great feature that showed exactly how much money your employer was giving you and how it was allocated.

Cons

The UI takes some getting used to, there’s so many features but you have to go under different unrelated tabs sometimes to find the exact tool you are looking for.

Review Source

VR

Verified Reviewer  
Owner/Operator/Artist  
Fine Art  
Used the software for: 1-2 years

### "Workday HCM Helping You To Be The Best "

May 14, 2022

5.0

I've personally used Workday with 3 or 4 different past employers and it was a easy decision when I decided to start my own business.

Pros

I recommend that if you are even thinking about starting a business big or small then this is a must have. It has everything necessary to help with some of the most important factors of running a business.

Cons

It is a difficult task to actually write a negative word about this software. It is not really to use all the time if your company is only employing less than 20 people.

Review Source

LH

Lauren H.  
HR Central Support  
Mining & Metals  
Used the software for: 1-2 years

### "Workday - Powerful but Complicated (The Double-Edged Sword)"

January 3, 2023

4.0

The best thing about Workday is its ability to work across countries and functions with immense power and customizability, while maintaining a workforce database and recruiting functions that are critical to a complex and ever-shifting employee base.

Pros

Workday is a powerful platform that seems able to do it all from an HR standpoint...and if it can't do it, the open API allows for seemingly-endless integration with platforms like LinkedIn, LinkedIn Learning, eVerify, and more.It's an excellent employee database and application tracking system, and once you understand the platform's organization and process, it's a powerful tool that can replace countless programs within an organization.

Cons

There is absolutely nothing intuitive about the program. Our organization is admittedly large and complex enough to further complicate the system, but the learning curve is so steep that we have to constantly create and update a Workday Wiki, and create a series of training videos to help staff learn their specific tasks.Part of that is due to the extreme customizability of the platform, which is a double-edged sword.We have an entire IT team whose sole purpose is to program, troubleshoot, and fix Workday issues. My role often requires me to support HR generalists and Managers in their use of the platform, and report the almost-weekly issues that arise from back-end changes.

Review Source

PP

Pragnesh P.  
Principal FAE  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Use Workday HCM to manage human resources"

June 9, 2023

5.0

Overall a nice software. We have not used the leave tracking and management feature but that is something we will evaluate in future. Other than that, a nice software for managing human resources that are spread across the globe.

Pros

Easy access to employee profiles, easy process of onboarding new hires, easy way to split direct deposits and easier to understand one's compensation package that is made up of base salary, stock options, RSUs or bonuses.

Cons

Splitting of salaries. For example, I don't have an option to split based on percentage. I can't do 50% or 40% of salary into one account. I have to put in a whole number for first account and the remainder would go into second account.This is fine for some time but after increments or pay rise are kicked in, the process of finding exact $$ for 50% split needs to be done again.

Switched from

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Easy to use and better pricing.

Review Source

VR

Verified Reviewer  
pharmacist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Revolutionizing HR and Payroll: A Deep Dive into Workday HCM"

March 6, 2023

5.0

from my experience, I found that One of the key strengths of Workday is its user-friendly interface, which enables employees and managers to easily access and manage HR and payroll-related tasks from a single platform. Workday is also known for its mobile accessibility, which allows employees and managers to access HR and payroll-related information on the go.Another strength of Workday is its advanced analytics and reporting capabilities, which provide me with detailed insights into HR and payroll-related metrics such as employee engagement, performance, and turnover. These insights can be used to inform strategic decisions and improve overall business performance.Workday also provides strong customer support, including a dedicated customer support team and a community of Workday users who share best practices and provide support to one another.the only negative feedback with workday HCM, is its relatively high cost, particularly for small and mid-sized organizations. Additionally, some challenges with customizing certain aspects of the system to meet specific needs.Overall, Workday is a powerful and user-friendly HCM system that provides a comprehensive set of tools for managing HR and payroll-related tasks. Its advanced analytics and reporting capabilities, combined with strong customer support, make it a popular choice for organizations looking to streamline their HR and payroll operations.

Pros

One of the key strengths of Workday is its user-friendly interface, which enables employees and managers to easily access and manage HR and payroll-related tasks from a single platform. Workday is also known for its mobile accessibility, which allows employees and managers to access HR and payroll-related information on the go.Another strength of Workday is its advanced analytics and reporting capabilities, which provide organizations with detailed insights into HR and payroll-related metrics such as employee engagement, performance, and turnover. These insights can be used to inform strategic decisions and improve overall business performance.Workday also provides strong customer support, including a dedicated customer support team and a community of Workday users who share best practices and provide support to one another.Overall, Workday is a powerful and user-friendly HCM system that provides a comprehensive set of tools for managing HR and payroll-related tasks. Its advanced analytics and reporting capabilities, combined with strong customer support, make it a popular choice for organizations looking to streamline their HR and payroll operations.

Cons

One potential weakness of Workday is its relatively high cost, particularly for small and mid-sized organizations. Additionally, I have challenges with customizing some aspects of the system to meet my specific needs. While Workday offers a range of features and tools for managing HR and payroll-related tasks, I have found that certain features are not customizable or flexible enough to meet my unique business requirements. Finally, Workday's complexity and depth of features may require significant training and onboarding for new users, which could result in a longer learning curve and potential productivity loss. However, once users become familiar with the system, Workday's comprehensive set of tools and advanced analytics can provide significant benefits for HR and payroll operations.

Review Source

DF

Daniel F.  
Admin assistant  
Utilities  
Used the software for: 2+ years

### "Easy and clear to understand system"

December 9, 2023

5.0

A great everyday tool which ticks all the boxes a business could need. A well thought out system.

Pros

The system is very intuitive and the navigation and simplicity is second to none. It has been a very good everyday system to use the graphical user interface is spot on for the purpose it's intended for.

Cons

Sometimes the online access can let down the system. In a digital age more work should be put into a more portable and stable version of the app.

Review Source

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