# Page 17 | Workday HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is Workday HCM the right Human Resources solution for you? Explore 1729 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/66908/Workday-HCM/reviews --- Workday HCM 4.5 (1729) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 17 - Reviews of Workday HCM ## Showing most helpful reviews Showing 401-425 of 1729 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KS Kyle S. Sr Recruiting Programs Manager Banking Used the software for: 2+ years ### "Great For HR, But Lacks For ATS" June 2, 2023 4.0 While nice to have one system of record for HR across the organization, Workday often lacks when it specifically comes to recruiting/ATS needs. Pros It's nice to have the ATS built into your HRIS functionality. Both systems can communicate between each other with relative ease. This can make it nice for employees to have a one-stop place for all things HR. Because external applicants/hires apply through Workday, there is an initial profile built that carries through after hired and onboarded. Cons The ATS functionality of Workday was clearly an afterthought to the HRIS function, and was created/bolted on after the fact. Because of this, it lacks the intuitiveness, functionality, and features of industry leading ATS's. Often times you have to edit and limit your workflows to what Workday can do, meaning it may not be the most efficient.Collecting data/metrics, especially when trying to break down to a micro level is very difficult, and sometimes impossible for what you're looking for. The data visualization also lacks far behind other ATS's.Employee referral tracking is a pretty bad experience. It actually creates more work, and makes it more difficult to hire and track referrals. We use a completely separate program for these. Reason for choosing Workday HCM Organization felt Workday offered the most comprehensive product to have one system of record for HR across the organization. Switched from [iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/) Organization wanted all things HR under one system. Review Source SJ Shaun J. Compensation and Benefits Specialist Financial Services Used the software for: 6-12 months ### "Integral Focal Point of the business Eco System" February 6, 2023 5.0 Workday is paramount to our business and will continue to be the focal point for all of our HR data and workflows. As we look towards moving to software that plugs into Workday our internal systems should become more and more integrated with Workday playing an important role in this eco system. Pros Workday is a software with endless possibilities and stands as an important cornerstone of our internal HR eco system. Cons The only gripe I have is how user customisation isn't that easy to achieve even with an internal administrator, the software can do a lot of clever processes but quite often we need to pay for additional development to achieve this. Review Source DC Douglas C. Business Development Strategies Advisor Insurance Used the software for: 2+ years ### "Great Tool for People Management and is Very Easy to Use" September 27, 2022 5.0 Workday HCM has been excellent. Very easy to use, lots of capabilities, and allows employees and team members to use the software to learn more about themselves and opportunities. It has been great for learning about my performance and seeing how I can grow and succeed. Whenever I see my payroll, I also always check the breakdown to see if everything is correct. I love the transparency and all the good documentation in the software, so nothing is lost on your employee file. Pros I like how intuitive the software is in the company and how easy it was implemented and adopted by the company. There are many, many features that are very useful for the day-to-day or week-to-week activities of our employees and team. I really like how every step is transparent and it shows you the hierarchy each decision goes through. For example if you are taking time off, it shows you who needs to approve next and the chain of command. This software is really a one stop shop for all Human Capital management in terms of performance, payroll, expenses, time off, training, and career management. Cons I actually don't have any negative things to say about workday HCM. It is really easy to use, and the documentation is really good on my employee file. If I need something, I can find it on my profile. Review Source VR Verified Reviewer Mechanical Engineer Semiconductors Used the software for: 2+ years ### "This is a very useful program to allow employees to access performance reviews, etc." February 21, 2023 5.0 Pros I use this software to manage my assessments with my manager. It also allows me to update my personal info. Cons The interface is a bit clunky. It's hard to use sometimes and not intuitive. Review Source EC Erika C. Gen medicare csr 1 Government Administration Used the software for: 2+ years ### "Workday has , is very good" May 5, 2023 5.0 You to see that you’re able to contact certain individuals and what contacts are individuals that hand with who and where exactly does the Chena command lead in fall in the company dynamic which is really good and gives the building for employees to have access readily to make changes if needed on their own, or access, associated programs or departments Pros It is very easy to use, and, like it says, in a teamwork day, gives the overall function and ability to manage anything that you need to when it comes to daily operations, and overall employee productivity Cons I don’t like how some information does take time to get updated. It could definitely be more cost-effective if things were given better time management to see such information available immediately. Review Source NH Nolan H. Merch Analyst Retail Used the software for: 2+ years ### "Workday HCM Review" August 10, 2021 5.0 I support a team that focuses primarily on data driven tasks, and within that world its' really import to step away from the numbers and the data and focus on what my employees are excelling at individually and see what challenges they are facing. I love that the employee is the one to input their goals and results, as that holds them accountable for any challenges they are facing. The email reminders are very helpful for both me and the team I support. It's a great tool that helps us connect and drive forward! Pros Workday HCM has been a big part of my employee success tracking since my organization made the switch. However, with my entire division switching to a remote / work from home model, it's been imperative to keeping my employees on track with their career development. Workday makes it simple and streamlined to create monthly, quarterly & annual goals for my team, and my favourite thing about the software is when an entry is needed or overdue from them, they receive a message to their inbox (so I don't have to send a ton of reminders - nobody likes doing that). On my end, I get updates regarding completion status of performance tracking, and I really like the transparency in terms of my employees receivng a notification when I have completed their forms on my end as well. Cons I find it a bit difficult to access previous performance reviews, and I somehow never get there on my first try when I try to access the previous quarters or months. If there was a much more obvious option on the dashboard that would make the Workday experience even better. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Company made the decision Review Source Ric H. Financial Representative Financial Services Used the software for: 1-2 years ### "Workday HCM is no hassle, it just works. " October 31, 2022 5.0 I had a great experience with workday. Pros I really liked how easy it was for myself to report my hours. I mostly used this feature for time reporting, but then there was also a great feature that showed exactly how much money your employer was giving you and how it was allocated. Cons The UI takes some getting used to, there’s so many features but you have to go under different unrelated tabs sometimes to find the exact tool you are looking for. Review Source VR Verified Reviewer Owner/Operator/Artist Fine Art Used the software for: 1-2 years ### "Workday HCM Helping You To Be The Best " May 14, 2022 5.0 I've personally used Workday with 3 or 4 different past employers and it was a easy decision when I decided to start my own business. Pros I recommend that if you are even thinking about starting a business big or small then this is a must have. It has everything necessary to help with some of the most important factors of running a business. Cons It is a difficult task to actually write a negative word about this software. It is not really to use all the time if your company is only employing less than 20 people. Review Source LH Lauren H. HR Central Support Mining & Metals Used the software for: 1-2 years ### "Workday - Powerful but Complicated (The Double-Edged Sword)" January 3, 2023 4.0 The best thing about Workday is its ability to work across countries and functions with immense power and customizability, while maintaining a workforce database and recruiting functions that are critical to a complex and ever-shifting employee base. Pros Workday is a powerful platform that seems able to do it all from an HR standpoint...and if it can't do it, the open API allows for seemingly-endless integration with platforms like LinkedIn, LinkedIn Learning, eVerify, and more.It's an excellent employee database and application tracking system, and once you understand the platform's organization and process, it's a powerful tool that can replace countless programs within an organization. Cons There is absolutely nothing intuitive about the program. Our organization is admittedly large and complex enough to further complicate the system, but the learning curve is so steep that we have to constantly create and update a Workday Wiki, and create a series of training videos to help staff learn their specific tasks.Part of that is due to the extreme customizability of the platform, which is a double-edged sword.We have an entire IT team whose sole purpose is to program, troubleshoot, and fix Workday issues. My role often requires me to support HR generalists and Managers in their use of the platform, and report the almost-weekly issues that arise from back-end changes. Review Source PP Pragnesh P. Principal FAE Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Use Workday HCM to manage human resources" June 9, 2023 5.0 Overall a nice software. We have not used the leave tracking and management feature but that is something we will evaluate in future. Other than that, a nice software for managing human resources that are spread across the globe. Pros Easy access to employee profiles, easy process of onboarding new hires, easy way to split direct deposits and easier to understand one's compensation package that is made up of base salary, stock options, RSUs or bonuses. Cons Splitting of salaries. For example, I don't have an option to split based on percentage. I can't do 50% or 40% of salary into one account. I have to put in a whole number for first account and the remainder would go into second account.This is fine for some time but after increments or pay rise are kicked in, the process of finding exact $$ for 50% split needs to be done again. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Easy to use and better pricing. Review Source VR Verified Reviewer pharmacist Health, Wellness and Fitness Used the software for: 1-2 years ### "Revolutionizing HR and Payroll: A Deep Dive into Workday HCM" March 6, 2023 5.0 from my experience, I found that One of the key strengths of Workday is its user-friendly interface, which enables employees and managers to easily access and manage HR and payroll-related tasks from a single platform. Workday is also known for its mobile accessibility, which allows employees and managers to access HR and payroll-related information on the go.Another strength of Workday is its advanced analytics and reporting capabilities, which provide me with detailed insights into HR and payroll-related metrics such as employee engagement, performance, and turnover. These insights can be used to inform strategic decisions and improve overall business performance.Workday also provides strong customer support, including a dedicated customer support team and a community of Workday users who share best practices and provide support to one another.the only negative feedback with workday HCM, is its relatively high cost, particularly for small and mid-sized organizations. Additionally, some challenges with customizing certain aspects of the system to meet specific needs.Overall, Workday is a powerful and user-friendly HCM system that provides a comprehensive set of tools for managing HR and payroll-related tasks. Its advanced analytics and reporting capabilities, combined with strong customer support, make it a popular choice for organizations looking to streamline their HR and payroll operations. Pros One of the key strengths of Workday is its user-friendly interface, which enables employees and managers to easily access and manage HR and payroll-related tasks from a single platform. Workday is also known for its mobile accessibility, which allows employees and managers to access HR and payroll-related information on the go.Another strength of Workday is its advanced analytics and reporting capabilities, which provide organizations with detailed insights into HR and payroll-related metrics such as employee engagement, performance, and turnover. These insights can be used to inform strategic decisions and improve overall business performance.Workday also provides strong customer support, including a dedicated customer support team and a community of Workday users who share best practices and provide support to one another.Overall, Workday is a powerful and user-friendly HCM system that provides a comprehensive set of tools for managing HR and payroll-related tasks. Its advanced analytics and reporting capabilities, combined with strong customer support, make it a popular choice for organizations looking to streamline their HR and payroll operations. Cons One potential weakness of Workday is its relatively high cost, particularly for small and mid-sized organizations. Additionally, I have challenges with customizing some aspects of the system to meet my specific needs. While Workday offers a range of features and tools for managing HR and payroll-related tasks, I have found that certain features are not customizable or flexible enough to meet my unique business requirements. Finally, Workday's complexity and depth of features may require significant training and onboarding for new users, which could result in a longer learning curve and potential productivity loss. However, once users become familiar with the system, Workday's comprehensive set of tools and advanced analytics can provide significant benefits for HR and payroll operations. Review Source DF Daniel F. Admin assistant Utilities Used the software for: 2+ years ### "Easy and clear to understand system" December 9, 2023 5.0 A great everyday tool which ticks all the boxes a business could need. A well thought out system. Pros The system is very intuitive and the navigation and simplicity is second to none. It has been a very good everyday system to use the graphical user interface is spot on for the purpose it's intended for. Cons Sometimes the online access can let down the system. In a digital age more work should be put into a more portable and stable version of the app. Review Source Danielle S. Human Resources Management Sporting Goods Used the software for: 1-2 years ### ""Workday is the best assistant Online for HR"" March 10, 2022 5.0 You may build and grow your corporation using Workday HCM. There is no limit to what can be done. Anyone in HR or a department head may simply access and obtain employee information using their user-friendly interface, whether it's for insight into their compensation or any other data you require. More significantly, it gives HR personnel the tools they need to do their jobs better, from adding new vacation entries to collecting lists of the most frequently utilized perks. Pros Payroll, vacation requests, time off, hiring, performance management, and much more are all made easier with Workday. For the most part, tasks are straightforward and intuitively organized. My dashboard displays the demands made by our personnel. To charge other business units for projects and hours, we may change things like pay rate, hours, department, and project id. Direct links to applicants' Facebook and Twitter pages and the ability to select candidates by a variety of criteria, including location, experience, and current position, are all strengths of the recruiting area. Cons A few tasks throughout the course of a typical workday might be perplexing. The "time off" tool, for example, may lead you to believe that it displays information about your own personal time off at work, but it actually displays information about the vacation time taken by your team. You have to enter another option to be able to appreciate your free time and it is usually confusing Review Source VR Verified Reviewer Student Trainer Retail Used the software for: 1-2 years ### "A Powerful Tool for Organizations" February 3, 2023 3.0 Overall, a positive experience, albeit a bit confusing. Pros Workday allows employees/clients to work and plan accordingly, which is, as I must say, the best thing about this program. In addition, this program, although a bit confusing, has excellent customer support and assistance if you need help. I like that I can use Workday to look up any kind of personal information. Cons This program has a lot of functions, and many buttons can be used, which is a bit confusing and might throw employers away. In addition, this software tends to have a few technical glitches and, for some, a bit on the spendy side. It would be nice if there were more user-friendly options on the dashboard to get things done. Review Source PJM Patrick J M. IT Solutions Architect Information Technology and Services Used the software for: 2+ years ### "Experienced Architect Required for Success" May 27, 2021 5.0 I have configured Workday daily, for the past 7 years. I have configured every module from payroll to benefits to recruiting and you'll be hard-pressed to find another Workday expert with as much experience as me. Pros Workday is the best HCM software in THE world. Nothing and I mean nothing is superior. We can argue about the competency of individual modules, especially payroll, but as a core HCM platform, no other software can compete. Anybody that says otherwise does not know what they're talking about. Anybody that complains about usability is probably not working with a quality Solutions Architect. To successfully implement and maintain this application, it is absolutely required that you employ at least one experienced, rockstar Solutions Architect. The application is expensive and is crucial that you fully leverage all of the technology that the app offers. Use its sophisticated features to optimize your HR department. Cons Workday knows that they have a real gem here. As a result, their attention to customer support has consistently declined as the popularity of the application has increased. Unless you're a major client oh, you're not going to get good customer support. What do I mean by a major client? I'm talking about the Google's the Facebook's the Adobe's, and even then, the support can leave something to be desired. And I'm speaking as someone who has worked at one of the aforementioned. An HR executive once told me that starting with work day was like being given the keys to a fancy new Ferrari but not even being shown how to start the car. Also, just because they work for workday doesn't mean they know what the hell they're talking about. The popularity has grown so has their staff. Obviously, some of these staff members are incompetent. I have experienced this firsthand and I assure you that it is frustrating when the so-called Workday SME is significantly less experienced than yourself. And this was at a time when I was fairly green. I have had to clean up confusingly complex convoluted implementations, after the fact. While I appreciate the job security, this is not a great way for any company to begin a relationship with their customer. We all know that a popular software can quickly be overtaken by a newer, better product. Workday is vulnerable here and somebody could exploit it. Alternatives considered [Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) Reason for choosing Workday HCM We had the budget and the buy-in to procure the absolute best HCM product available in the market, and Workday is that product. Review Source Kavindu Githsara K. System Specialist E-Learning Used the software for: 1-2 years ### "Why Workday HCM is the Future of HR Management" February 19, 2023 5.0 Overall, Workday HCM is a powerful HR management solution that offers a wide range of functionality and integration with other business systems. While there are some challenges associated with using the software, it is an excellent choice for businesses that require a comprehensive HR management tool. Pros Workday HCM is an enterprise-level human capital management software that provides various HR services. As an admin user of the software, I found several advantages to using it. First and foremost, it offers a user-friendly interface that is easy to navigate. This makes it simple to access and manage HR functions such as payroll, benefits, and performance management. Additionally, the software has strong reporting capabilities, providing access to data on everything from employee demographics to compliance data. Another major advantage of Workday HCM is its integration with other business systems, such as accounting software and time tracking applications. This integration makes it possible to streamline HR processes and reduce the need for manual data entry. The software also has a comprehensive mobile app, allowing users to manage HR functions on the go. Cons However, there are also some drawbacks to using Workday HCM. One of the biggest concerns is the complexity of the system. While it offers a lot of functionality, it can be overwhelming for new users. Review Source Alan B. Human Resources Generalist Hospital & Health Care Used the software for: 1-2 years ### "Easy to use for employee self-service HR needs" August 16, 2023 4.0 I can easily complete HR-related self-service chores as an employee. It is simple to submit a request for time off or make an adjustment to my personal information. Pros Workday is the most effective tool for managing relationships with customers, allowing for simple monitoring of all interactions. It's the system we use for human resources, payroll, and a plethora of other employee-related tasks and records. One clear advantage of Workday is that it makes it easier for workers to make and be compensated for their own human resources decisions. Cons The learning curve may be steep for novice users, but once you've mastered it, it will make your day-to-day life easier. Every time I try to accomplish something significant, I end up making a mistake, and usually it's the system's fault, because it has so many unseen and arbitrary tripwires. Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Workday HCM has been a great help to our company. Problems with customer and supplier communication, as well as internal project management, can be resolved. Review Source CH Christain H. Fresh team lead Retail Used the software for: 1-2 years ### "Your organizational work done in a day" September 8, 2022 4.0 I loved it and I would highly recommend it to any other company especially large corporations with lots of movement within their Workforce. Pros The amount of organization that’s done as well as the screen layout it’s so clean and not distracting.. I love how it allows you to track your certifications and feedback across the years of employment. Nothing is more powerful than consistent positive feedback to act as an icebreaker in an interview for the next level up in your career! Cons A lot of the terminology is harder for a entry-level manager to understand even with the help of the job aids there should be videos showing you how to do this step-by-step for each of the actions specific to your company I think that would improve the user experience across all platforms amazingly. Review Source MB Michael B. Senior Manager, Operations Health, Wellness and Fitness Used the software for: 1-2 years ### "Workday is the best HRIS" July 1, 2021 5.0 It's been an incredibly positive experience. It's intuitive, efficient, and gets the job done quicker and more accurately. Pros I was in HR for a long time and have a lot of experience with HRIS systems. Workday is far ahead of the rest and it's so simple, intuitive, and organized to help me complete tasks faster. In a previous role, I used ADP and the system is incredibly archaic. It would take me 10 minutes to find an employee's compensation, you weren't able to change an employee's manager without submitting a form to the HR Support team, etc. Workday is a gem in the HRIS world. I also love that it's an all-in-one tool that enables me to focus on the full lifecycle of the employee - from the job application through termination of employment. Leaders are also more self-sufficient due to the ease of use, which saves a tremendous amount of time. Cons The only issue I have is being able to update goals throughout the year to keep track. When I do that, it goes back to my manager for approval and I'd love to avoid that. Review Source VR Verified Reviewer HR Team lead Education Management Used the software for: 2+ years ### "Solution for bulk hirings" December 31, 2022 5.0 Workday HCM has been a good software when it comes to hiring especially bulk hiring. It also allows you to keep a database for resumes which helps in bulk hiring. Pros Workday HCM helps easily post the jobs on internal and external portal and is a very useful tool for hiring/recruiting. Cons The limitation in Workday HCM such as smooth onboarding experience and other features such as employee management. Review Source Mohamed E. Compliance Analyst Consumer Services Used the software for: 1-2 years ### "Best People ops and Candidates Management tool" January 11, 2022 5.0 My overall experience is great ,I am using Workday in managing all my HR requests and to see my development required plans also for applying for my leaves and manage the communication with People ops Pros The best in Workday that it improves Hr and Talent acquisition and management work flow ,it gives anonymous surveys for employees about their managers and also development plans for the candidates according to their department beside tracking the employees leaves and employees requests and all of this can done through desktop and mobile versions Cons Workday working great and no critical finds and cons found ,its amazing Review Source AG Arpit G. Software tester Information Technology and Services Used the software for: 2+ years ### "One stop shop from onboarding, managing payroll, tracking attendance " August 4, 2022 4.0 It been more than 3 years I have been using this tool and I am really satisfied with all the feature it provides Pros It has really great feature like managing the payroll system where employee can see the breakdown and everything related to bonuses provide by organisation than it has really great attendance tracking system which manage daily time tracking also Cons I don’t find any problem. Sometimes for new user it may require a learning curve but that’s manageable Review Source CD Cristil D. Community Manager Real Estate Used the software for: Less than 6 months ### "Not a fan yet " April 14, 2023 2.0 It was the worst payroll experience I’ve had so far. It’s been the hardest to navigate and to use. After using it about a month or two I can see that it has potential but needs easier more clear navigation from managers view Pros I don’t like anything yet, but I stopped completely hating it. I am hopeful of its potential for now. Cons Everything from onboarding to navigation, to clarity. I am not sure we are using or understanding it’s full potential yet ri be fair. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) The company did and I think it had to do with the Gracehill and with the potential Workday has. This is not hearsay though. Review Source NH Naja H. Student Hospital & Health Care Used the software for: 2+ years ### "Workday HCM, simple yet effective employee payroll " May 20, 2022 5.0 Overall this is a great employee payroll operating system that allows businesses to track long term payments, time tracking and tax information. We features allow for the business to streamline any tax related tasks and this is beneficial in the long run. Pros Overall the features that I like the most about the software are that it is extremely easy to use and Kasey understood by queens of all ages. In addition because of its many features we are able to track long-term data. This includes tax information in addition to time tracking for individual employees and for the business as a whole. Cons There really wasn’t anything that I like least about the software. For the most part because of the fact that it is very simple to use there were no complaints. Review Source Soumi G. Automation Engineer Information Technology and Services Used the software for: 2+ years ### "Review for Workday" June 30, 2022 5.0 I am using Workday regularly for applying leaves, tracking them, viewing my salary slip, tracking change in compensation, providing IT declaration, updating shift and stand by hours. Also, I have used Workday for requesting various letters from my organization automatically like experience letter, compensation letter, etc. The mail notification feature of workday enables me to receive notification whenever there is an update to my compensation or change in my role or on promotion. Pros Workday is a centralized workforce management tool that is used in my organization. In Workday, all the important day to activities of an employee can be performed like applying for leaves, getting them approved by manager, viewing and downloading salary slips, providing IT declaration, providing beneficiary info, address info, education info and many more. Various important letters like Offer letter, experience letter, etc can also be directly requested using Workday. It is a cloud based tool and can be accessed from anywhere. Cons It is an expensive tool that can only be used by big enterprises. Also, the workday UI can be confusing for new users who will find it difficult to navigate and find the required sections in workday. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.