# Page 18 | Workday HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Workday HCM the right Human Resources solution for you? Explore 1729 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/66908/Workday-HCM/reviews

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Workday HCM

4.5 (1729)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 18 - Reviews of Workday HCM

## Showing most helpful reviews

Showing 426-450 of 1729 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AP

Alfio P.  
IT Consultant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Workday HCM Has Brilliant Features"

April 24, 2024

5.0

Pros

I like the simplicity and ease of use of Workday HCM. Workday HCM has been a great payroll management solution.

Cons

For proper human capital management, Workday HCM is the best tool. No dislikes.

Review Source

KD

Kendall D.  
Human Resources Generalist  
Hospitality  
Used the software for: 1-2 years

### "Using Workday streamlines organizational tasks"

July 21, 2023

4.0

When it comes to human capital management, Workday HCM is hard to beat. It's easy to learn, has a wide range of useful features, and won't break the bank. You may get information on employees, recruits, payroll, and more with the use of this platform.

Pros

Many businesses struggle with adaptability, but Workday distinguishes out thanks to its intuitive design. In comparison to the MIS we used before, I found it to be pretty engaging. In my perspective, Workday can be integrated with a wide range of third-party programs. The internal hiring process is also simplified.

Cons

Workflow integration severely restricts its flexibility in terms of making global adjustments or edits. It's hard to navigate because items are split and there are too many action item tabs. It is challenging to acquire or develop individualized reports.

Switched from

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[Paycom](https://www.capterra.com/p/130949/Paycom/)

Withhout having to get approval from my direct supervisor or team leader, I may use Workday to request time off, holidays, and more. As was previously said, the use of Workday can improve self-management in nearly every way.

Review Source

Tom G.  
Talent Aquistion Team Leader  
Financial Services  
Used the software for: 2+ years

### "Workday "

October 7, 2021

4.0

Pros

Generally quite intutitve and the dashboard allows you to find what you need. I.e. the recruiting dashboard tile brings you to all of your open & assigned requisition. Depending on how your organisation has set up your options, you can easily navigate around to find your personal details, performance review, time off and create new requisitions.

Cons

There are far too many clicks and the reporting is very limited & overly complicated. The Workflow is far too complicated and there are too many steps, which can make the system extremely complicated and hard for the average user to understand how to complete simple tasks e.g. creating a new requisition, transferring a colleague into another manager etc.

Review Source

DC

David C.  
International Student Program Technician  
Education Management  
Used the software for: 2+ years

### "Worday HCM is the only option available to me at work; however, it could be more user-friendly"

November 2, 2023

3.0

Pros

Some features such as the work calendar and summary of benefits are easy to read / use.

Cons

Expense reports and related features involve too many steps to complete and can be confusing.

Review Source

Amanda G.  
Human Resources Generalist  
Hospital & Health Care  
Used the software for: 1-2 years

### "All employee data and documents are secure"

August 24, 2023

4.0

There were far too many overlapping databases. Our answer to reducing system complexity and utilization was to use Workday. In general, it has been useful in reducing instances of duplicate data.

Pros

Workday has so many features and capabilities that it has completely superseded a number of other programs. The ability to complete the entire hiring procedure during normal business hours was a welcome bonus. Employee records and other paperwork can be stored securely.

Cons

Not that I actively detest it, but locating specific products has always been a challenge. The former, in addition to a search that is occasionally sluggish and glitchy, can completely ruin my mood.

Switched from

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

I enjoy how well Workday works with other applications. It simplifies the process of managing data and its flow. For larger, expanding organizations, I can't suggest Workday enough.

Review Source

VR

Verified Reviewer  
Senior Global Compensation Analyst  
Marketing and Advertising  
Used the software for: 2+ years

### "Solid Product"

November 2, 2023

4.0

Workday has been a huge part of my HR experience. It is a great product and affordable for all types of companies.

Pros

Workday is a relatively intuitive product to use and learn. You can easily track all payroll services, days off, employee profiles and other things HR related.

Cons

The platform needs a little bit more upgrade when it comes to aesthetics. It has looked the same for almost 2 years. Needs a makeover.

Review Source

VR

Verified Reviewer  
Project Manager - Business Intelligence and Campaigns  
Philanthropy  
Used the software for: 1-2 years

### "Finally getting away from PDFs"

March 19, 2019

4.0

Pros

The best part of about Workday Performance Management is the ability to get away from manual processes. Previously at our company, we had to write our self-evaluations in a PDF document that was submitted to our managers. Then the manager could choose to write something completely different or utilize what was already written by the employee. Ultimately, the manual process left out information. With Workday Performance Management, everything is included. The self-evaluation is maintained within the performance review, as is the manager's review. That way anyone can compare and contrast what the manager had to say vs. what the employee had to say about themselves. All of this can be custom created per company so that an organization can keep whatever fields work best for them. It also can maintain goals, as well as milestones throughout the course of the year so that employees aren't just touching their reviews once a year, but actually working on them throughout the entire year. Sometimes it is hard to keep up with all that I have accomplished at the end of the year, unless I have written it down in a Word doc. But now you can add things to your review as it happens and then do one final edit at the end of the year.

Cons

The biggest con for me is the lack of stating what can be improved. This could be a customized field that my organization failed to incorporate. If that's true, then maybe the improvement could come from WorkDay itself on best practices. But every employee wants to shine a light on all the good they did throughout the course of the year. It is just as important for each employee to shine a light on the things they could do better, or improve upon for the next year. Another con for our organization was the length of time it took to implement WorkDay within our systems. It was far from an easy task that took thousands of man-hours to implement. However, now that it is implemented and people are using it, it seems to have been worth the effort.

Review Source

VR

Verified Reviewer  
Recruitment Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Half-Baked Cake"

March 18, 2019

2.0

I've used the Recruiting module for three years now, I can't help but wonder if the development team has involved an experienced recruiter when developing the module. I honestly don't think that Workday is ready to roll out to the market. If you are the decision maker consider buying this application, you really should include your recruiters' opinions.

Pros

The look and layout of the worklets are the only things I can praise about.

Cons

The business processes are too disconnected to count. The security level is so high up that a small change requires the product admin. (or whoever has the security level) to configure it at the backend. Pre-screening questionnaires must be pre-defined and pre-populated in the system - you can’t adjust the questions according to the requirements of each job at the time of Job Requisition creation. Trying to find a Job Requisition associated with a Position requires the skills of Sherlock Holmes. Recruiter receives many useless notifications and hiring managers receive many emails to a point of hysteria. Workday refreshes itself so frequently that recruiter can never leave their My Recruiting Jobs report on the screen longer than half-an-hour. Moreover, as soon as you click on any link on the My Recruiting Jobs report, any sorting/filtering will be lost. Customizing the columns of the Candidate Grid does not mean you can export it to Excel the same way you’ve arranged the columns. You can’t write comments as you read the resumes in the Candidate Grid - you have to go to individual application and write in the Activity Stream. Hiring managers can’t select and move multiple candidates at the Candidate Grid - can only move 1. You can’t use simple AND/OR with the filter feature at the Candidate Grid – can only search 1 word. When you search a specific name (i.e., Patel) in the Search Box, it spit out a list of names with no particular order; importantly, no filtering tools.

Review Source

Amy R.  
Server  
Restaurants  
Used the software for: 1-2 years

### "Workday is an excellent platform to manage your pay stubs and work related lessons!"

November 8, 2022

5.0

Workday is so awesome for getting my paystubs and lessons and quizzes for work, and updating my personal contact info, in one easy, centralized space. The app is easy enough for everyone from younger employees to middle aged and older employees to use with little to no assistance from a manager.

Pros

I love that I can easily see and print my paystubs, lessons are easy to find and watch and show a due date so I know when to complete my work, and the app is super user friendly!

Cons

I have no complaints using workday. I've used workday when working for 3 different companies in the past and have never encountered a problem.

Review Source

VR

Verified Reviewer  
HR Director  
Information Technology and Services  
Used the software for: 2+ years

### "Money pit - a software company that charges you for regular updates to their software"

September 11, 2020

4.0

Everything you do with Workday costs money. Forget the annual licence cost, that's only part of it - every time you send an email or phone support you are on the clock. Twice a year when the software gets updated you are required to pay consulting fees to Workday or one of their service partners to test that the update actually works at your end. Most new features and enhancements are not provided for free as part of these updates, so you have to purchase them. Third party applications that supposedly integrate with Workday only do so after you pay thousands of dollars for Workday to set that up for you. Hidden costs everywhere - you need to budget for 25-50% per annum in service and other costs on top of your annual licence fee. Be warned - it is a unique business model in the software world.

Pros

The workflows are really good, particularly for recruitment and performance management

Cons

The interface is unusual from a UX perspective, and everything is very rigid. Workday offers little flexibility or user customisation, unless you are happy to spend a fortune with one of their service partners. Their expensive user training courses are absolutely appalling for adult learners - 4 days in a classroom flicking through a 500 page bound workbook, anyone?

Review Source

VR

Verified Reviewer  
Associate Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Workday HCM, an exceptional Tool for one stop HR solutions "

March 26, 2024

5.0

Its a must try software for matrix organizations. It can solve all the problems but need someone specialist on products. Heavy training is required for advance features.

Pros

1\. Excellent interface 2. Looks posh and advanced 3. Can work in less bandwidth 4. No downtime

Cons

1\. Too complex features, highly categorized 2. Very expensive 3. Not very flexible for product level changes

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

More advance features. BambooHR was not solving issues to over across continents.

Review Source

GcC

Geraldine cantoral C.  
Technical support engineer  
Computer Hardware  
Used the software for: 1-2 years

### "Easy to use and great app for entering time worked"

May 31, 2021

5.0

Overall I love it, it is easy for me to enter my time and manage my time off, as well as to see how my work applications within the company are doing.

Pros

I love that I have an option to enter my time worked quickly, this option will copy the time from a past week and after that I only have to review and submit

Cons

If you work different hours during the week the quick add option would not work for you as it only allows for you to enter the same time from a previous week or the same time for all days during a week, which means you will have to add the time manually

Review Source

VR

Verified Reviewer  
Software engineer  
Computer Software  
Used the software for: 2+ years

### "Workday is an industry standard and for good reason"

April 23, 2023

5.0

I use Workday as part of my company’s software solution for HR, finance, payroll planning. I’m able to update all my information related to HR benefits and payroll electronically and also update my self-reviews and reviews of my colleagues all in one place. it’s nice because everything is electronic and in one place.

Pros

In my opinion, I think Workday is a great software suite because of its user-friendly interface, flexibility, and advanced capabilities for tracking HR and performance reviews. I appreciate how easy it is to use and customize making all things HR efficient. I believe that Workday is a leading enterprise software solution for organizations of all sizes and industries, and I look forward to using it in the future.

Cons

I think the user experience could be better in that you have to know where to find some items such as goal setting, etc. However, I think that is minor given the overall pros of Workday. it’s and the time required to learn and implement. Also, it may not suit all industries or types of organizations, but like I said, the pros outweigh any cons in my opinion.

Review Source

Jamie S.  
Human Resources Consultant  
Sports  
Used the software for: 2+ years

### "Overall Overview for Workday HCM "

June 5, 2022

5.0

Decent.

Pros

Workday HCM makes it possible and effective to track and select the right candidates for an open opportunity when hiring.

Cons

Was a bit complex but now I am used to it as I use it on a daily basis at workstation.

Review Source

VR

Verified Reviewer  
CS Lead  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Emmanuel Review"

May 12, 2022

5.0

Communication with HR on decision per team growth is excellent

Pros

I can have access to the details I need to manage the growth of my agents

Cons

You should comprehensive videos to self train new users

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Workday HCM

It is good for fast pace growing companies

Review Source

RW

Regan W.  
Customer service representative  
Retail  
Used the software for: 2+ years

### "My workday experience "

November 7, 2022

5.0

My overall experience is nothing but great. I have no complaints!

Pros

Being able to see my payroll, W-2’s, my schedule, time & attendance as well as being able to take time off all on an app, is something everyone should have access too. It’s amazing how easy it is, I’ve never had an issue with workday and I’ve been using it for 5+ years.

Cons

There isn’t anything I dislike about this app! It’s great.

Review Source

TG

Terri G.  
Freelance  
Accounting  
Used the software for: 1-2 years

### "Workday Review"

April 10, 2022

5.0

Excellent software, it was very user friendly and stored so much information that I could access in one area. I liked using Workday to do many tasks without leaving

Pros

I found Workday to be helpful I could report my time, do my modules assigned to me as well as see tasks that where waiting to be done. I could see my benefits and see what job opportunities where available within my company.

Cons

I had no issues using Workday. I found it did everything I needed and more.

Review Source

RT

Ronnie T.  
CEO  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Make your workday, workweek, and work year easier"

March 28, 2024

4.0

We tried for years to handle payroll on our own. We were lucky that we did not make any grievous mistakes during that time. Once we realized just how little we did know about payroll and tax compliance, we were terrified that we could be doing something that would jeopardize our non-profit status. We initially considered bringing on a new staff member to do nothing but payroll. When we realized just how expensive this addition would be, we opted to look for software options. Workday has checked every box we needed.

Pros

We are a non-profit organization. Our entire business model is based on supplementing the very low fees we charge our clients with donations from generous individuals and companies. These donations are contingent upon us maintaining compliance as a 501(c)3 non-profit organization. There are simply too many regulations and annual changes to payroll statutes for any of our current staff to keep abreast of, and hiring a staff member with the necessary knowledge and skillset is cost-prohibitive. Workday, in essence, gives us that new staff member. For significantly less than an employee would cost, we are able to operate with full confidence that all of our needs are being met.

Cons

The initial implementation was fairly intensive. However, once we completed that phase, we have had no complaints about the time or effort involved in using Workday.

Review Source

Adam ¿.  
Marketing Coordinator  
Real Estate  
Used the software for: 2+ years

### "Fantastic software for all of your HR solutions"

January 16, 2022

5.0

Expense reports are the main thing I use Workday for. The biggest benefit is how straightforward it is for a manager to review the expense reports entered by an employee, with the possibility of delegates designated for managing the expense reports for the manager. System also works very well for time off management and business trip reimbursement management.

Pros

I like the simplicity of entering expense reports, which can even be done by scanning the receipts by your phone. Everyone can do this easily by mobile app or web based application. Workday is very complex and contains all your HR data including your pay and position, and you can easily see things like your career progress and your CV. The system is connected to our Microsoft Accounts solutions and works very well alongside of it.

Cons

The system is sometimes working slower than you'd like. Currency conversion could be improved, as of right now it's easier for accounting purposes to find the current conversion rate at the national bank and use the conversed amount. The software could go a little faster, with bigger number of expense reports, the system slows down and it's harder to input new data into the system. However, this can be momentarily fixed by creating more reports instead of one huge one.

Review Source

VR

Verified Reviewer  
GIS Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Features and Benefits of Workday "

December 28, 2022

5.0

My overall experience is Great as an employee from an organization.

Pros

Ease of Use i.e., while ago at start i could only find my profile details and nothing else but later Workday provided Chat assistant it made a lot easier to find out all services available in workday like Job opportunities, Organization work chart, Holidays enrollment and assistance, Benefits providing by my Employer like Health insurance etc.,

Cons

When it comes to job opportunities majority are from out of country and need more experience like 10 or more Years to apply.

Review Source

VR

Verified Reviewer  
Managing Director  
Human Resources  
Used the software for: 1-2 years

### "‘A platform for employees to speak-up’"

April 16, 2019

5.0

comparatively, ‘workday’ is an efficient, effective and affordable system for an above average organization.

Pros

Many companies lose their talented employees due to failures by the top management to recognize the contributions made by certain employees for the growth of the organization, which goes unnoticed by the hierarchy which creates a negative opinion towards the management by those employees. HCM tool makes a positive impact as a go-between the employee and management and WORKDAY has made substantial developments with this regard. ‘Workday’ HCM has given the employees all the freedom to put on record their contributions/ achievements, goals, training requirements, etc which has almost totally brought to halt human ignorance/negligence of appraisers during evaluations and give due recognition to each employee according to the employee value to the company. ‘Workday’ has many features that help both the management and employees to know each other better and make justifiable decisions. With an advanced HCM such as ‘workday’, it is not only the HR head, but the whole top management is aware of the positives and negatives of the members of the organization which strengthens the transparency of the decision makers. With ‘workday’, the management doesn’t need to wait till the due period for performance appraisals, but identify ‘real-time’ the value of certain talents and apply sensible decisions to recognize such employees. ‘workday’ comes with an attractive UI which is a pleasing plus point. Additionally, it supports multiple devices which are useful on the go.

Cons

so many beneficial features are incorporated in the system that it takes a fairly big effort to familiarize. As this is a HR centered software with access to each member, we find difficulties in getting the full potential due to cultural diversities by way of language barriers (non-English speakers).

Review Source

VR

Verified Reviewer  
Impiegato  
Computer & Network Security  
Used the software for: Less than 6 months

### "Fortemente consigliato per la gestione dei dipendenti "

January 11, 2023

4.0

Pros

Offre un’interfaccia semplice e molto intuitiva, consentendo anche ad un utilizzatore principiante di entrare immediatamente in confidenza con le funzionalità messe a disposizione. Offrendo un’esperienza di navigazione e utilizzo che nel complesso può essere definita come molto agevole

Cons

Alcune funzionalità come quella di database dipendenti rallentano di molto le prestazioni del software, costringendo l’utente a tempi di attesa anche di decine di secondi per ottenere la risposta desiderata

Review Source

SP

Sunil P.  
Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Awesome HCM Tool"

March 22, 2023

5.0

Nice tool to build and maintain employees related data.

Pros

Payroll, Employee Database, Time & Attendance, Leave Tracking, etc.

Cons

All good. Nothing least to mention about Workday HCM.

Review Source

TR

Thea R.  
Customer Service Representative  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Your Guide to using Workday for Job Postings"

October 29, 2022

4.0

Pros

Workday is very reliable and efficient. You can easily navigate through tabs, easily understand where to upload files or to search for job openings. You can track your referrals as well as their progress in the application process. You can also check your history and profile on the company and how others may evaluate your profile if ever you do take an opportunity such as a promotion. You can request for files and receive it in a couple of hours. No hassle and very efficient when it comes to the overall platform performance.

Cons

Just a minor detail that would be helpful is if workday has 2 way authentication system wherein you can use it to access it on your mobile device since based on my experience your domain on workday can only be found on your registered company computer.

Review Source

VR

Verified Reviewer  
Software developer  
Information Technology and Services  
Used the software for: 1-2 years

### "The worst portal for employees I've ever experienced as an employee or as a teamlead"

December 3, 2022

4.0

Pros

Has a LOT of features, tons of integrationsYou can basically do whatever you need HR connected within this one tool

Cons

It's the worst UX you can possibly meet out there among HR tools.Because there is a ton of features it takes literally minutes to find your thing.There is no search for the functions existing so if you need to change the title of your employee good luck finding that page!Time tracking like vacations requesting is a hell.Mobile support is another hell.

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Someone else decided that

Review Source

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