--- title: "Page 2 | Workday HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Workday HCM the right Human Resources solution for you? Explore 1779 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/66908/Workday-HCM/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Workday HCM 4.5 (1778) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Page 2 - Reviews of Workday HCM ## Showing most helpful reviews Showing 26-50 of 1778 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Latoya B. Branch Manager Used the software for: 3-5 years ### "Ease of use " April 15, 2026 5.0 As a leader within several companies I’ve had the opportunity to use this system and I’m continuing to see improvements Pros It’s very user friendly. In addition to time tracking and management, it allows associates to enter their goals. Cons Nothing as of yet to determine any opportunity areas. I’m seeing more features are being added that’s beneficial. Review Source Aneesa A. UI UX Used the software for: 1-3 years ### "An easy to use software " July 2, 2026 4.0 My overall experience with Workday has been good in terms of navigating around it and finding what I need with ease. Pros What I liked most about Workday was the website and how easy it was to navigate. The side navigation works well for where it's sat, but it would make it easier if you could click the navigation rather than hover over it for the menu to appear. Cons What I liked least about Workday is that there are three navigation points on the page. I understand there is a lot to look through, but having them in the same place would keep it consistent and easy to use. Review Source IT Service Desk Analyst Used the software for: Less than 1 year ### "The Most User Friendly HR System!" February 26, 2026 5.0 Workday is a very complete HR system which I have had the pleasure of using first hand as a user, and I'm very satisfied by it's features, how easy to navigate it is, and how easy it is to update any personal information I need to. I would wholeheartedly recommend workday to a business looking for a reliable HR system having experienced using it as a user, it is so complex in it's features but also seamless to navigate which makes it a great detailed system. Pros Workday is a very user friendly HR interface, and allows me easy access when it comes to booking my annual leave, submitting overtime requests when work has been completed out of hours, reviewing my benefits packages and ensuring all of my emergency contacts are up to date. It is the most comprehensive, detailed and straightforward HR system I have personally used, and I wholeheartedly recommend it as a user, and I imagine it is very straight forward to administrate as well given how easy to navigate it is. Cons It is very hard to be negative / suggest improvements about workday, but I would say the one thing stopping it from being a complete user friendly system is the lack of customisation, for example there is no ability to set your own theme / colour code certain things which may cause accessibility issues for some people. Seeing this implemented would be nice but it is not a necessary addition. Review Source Commercial Advisor Used the software for: 3-5 years ### "Great for employers, cumbersome for applicants" April 6, 2026 5.0 Pros Customer support was great, any bugs were fixed quickly. Appealing and user-friendly interface. Intuitive layout. Cons In job applications, the applicant must fill out many fields that could be theoretically automatically filled out based on their resume Review Source Manuel V. POD Care Coordinator Used the software for: 1-3 years ### "Solid All-in-One HR System with a Few Hiccups" April 13, 2026 5.0 Overall my experience has been positive. Its a solid all in one HR system that makes managing payroll, time off, and performance much easier. Theres a small learning curve and it can be a bit slow at times but once you get use to it, its reliable and saves a lot of hassle. Pros I really like how everything HR related is in one place, like payroll, time off, scheduling and reviews. The interface is clean and modern and reporting tools are powerful once you get the hang of them. Cons Sometimes the system feels slow, specially when switching between pages or running reports. Some menus aren't very intuitive at first and occasional small bugs pop up. Review Source Remote Assistance Operator Used the software for: 1-3 years ### "Workday works hard for you and your business" December 16, 2025 5.0 Overall my experience with Workday has been very positive. It's intuitive and the portals are designed to allow easy self-service. Also, the dashboard is very helpful. Pros Workday is a software suite that is unlike any other I have experienced before. It's an all-in-one application that centralizes so many business needs such as internal opportunities and positions, employee referrals, and additional company information. Cons Workday has so many features and functions, possibly too many. Sometimes the website/app can be overwhelming and difficult to navigate with so much content. Review Source Territory Account Exec Used the software for: 1-3 years ### "Workday Review" December 12, 2025 5.0 My overall experience with Workday has been really great. I have had the best work experience, from managing my personal details, contracts, leave days and any query related to HR. Workday makes all this easy and smooth to manage and with the use of AI, it makes everything efficient and makes the team more efficient in what they do. I love using Workday and will continue using it Pros What I love the most about Workday is that it’s really easy to use and is user friendly. Workday makes life easier when it comes to time off and leave days. Everything is automated and it’s easy to request for leave days and check how many leave days you’re left with. It also makes it easy to manage your details and contracts. In a nutshell, Workday gives the best employee experience Cons There is nothing I do not like about Workday. It’s gives us everything we need, and gives us value for money Review Source Application Analyst III Used the software for: 3-5 years ### "Go Workday and you'll never look back!" November 6, 2025 5.0 I started with a Workday implementation back in 2013 and never looked back. The way Workday communicates, rolls out enhancements, and supports its users makes it easy to succeed with the platform. They genuinely listen to their customers, and seeing feedback turn into real improvements is both exciting and rewarding. Pros Leveraging both Workday Community and the Success Plan assistance makes analyzing bugs, fixes, and enhancements far more efficient and insightful. The platform’s intuitive interface makes it easy to support any area within Workday, since its foundation remains consistent across modules—business processes share the same core structure, objects, and instances. Everything is interconnected, which allows for a truly seamless experience when navigating and supporting the system. Cons There is not much I don't like about it to be totally honest. If I had to say one thing as the least would be the Benefits platform especially with reporting. Review Source Workday Senior Manager Used the software for: 3-5 years ### "Powerful When Done Right: My Experience with Workday HCM" August 14, 2025 5.0 Workday HCM stands out as a powerful and modern solution for HR operations. Its intuitive design and strategic capabilities make it a favorite when implemented thoughtfully. That said, its complexity can create friction—especially when technical constraints aren’t clearly understood by end users. Still, with the right support, it’s a game-changer. I genuinely enjoy working with it and proudly consider myself a Workday fangirl! Pros Workday HCM is intuitive and forward-thinking. When well-built and backed by a strong HRIS team, it transforms organizational efficiency and empowers strategic HR operations. Cons Workday HCM can feel clunky when poorly built, and its technical limitations—while logical—often frustrate HRIS teams due to end-user misunderstandings Review Source Creator Used the software for: 1-3 years ### "Great experience" June 18, 2026 5.0 Pros I love that I’m able to see my employment history as well as if I need a pay stub it’s all right there Cons I least like that if I can’t get into my account I have to do all this verification Just to access my account Review Source Community Health Worker Used the software for: 1-3 years ### "Powerful and scalable Solution to Everyday Business Processes" April 28, 2026 5.0 Workday HCM offers a clean, modern interface and a unified platform for HR, payroll, and talent management, which simplifies many processes. Reporting and analytics are strong, with real-time data that’s useful for decision-making. However, the system can feel complex for new users, and certain workflows require multiple steps that aren’t always intuitive. Configuration flexibility is a plus, but it often requires experienced admins to manage effectively. Performance is generally reliable, though occasional slowdowns occur during peak usage. Overall, it’s a powerful and scalable solution, best suited for organizations willing to invest time in proper setup and training. Pros Seamless incorporation of utilization of product features in collaboration with payroll management software makes one-stop access a breeze. Cons I have not found anything yet that I am dissatisfied with in workday thus far. Every aspect of this application has been positive. Review Source software support Used the software for: 3-5 years ### "Efficiency and Reliability in One Unified Platform" May 12, 2026 5.0 Workday HCM is a highly reliable and sophisticated platform that effectively centralizes all HR functions into one clean, modern interface. The Power of One architecture ensures data is always accurate across payroll, time tracking, and employee records, which significantly boosts organizational efficiency. While it is a robust system with a vast array of features, its stability and seamless automation make it an excellent long term solution for managing a global workforce. Pros Workday HCM is a powerful, all in one platform that excels at centralizing HR and Document Management into a single, intuitive interface. Its greatest strengths are its high system stability with minimal bugs and a seamless Scheduling and Time Clock feature that simplifies daily operations for employees. While it is a premium investment, the Value for Money is clear through the elimination of disconnected third-party tools and the high level of professional Customer Support provided. Cons The main drawbacks of Workday HCM are its steep learning curve and the complexity of its back end configuration, which often requires specialized training or expensive consultants. Additionally, while the platform is powerful, the internal search function can be finicky if you don't know the exact terminology, and creating advanced custom reports can be difficult for non technical users. Review Source HR Student Assistant Used the software for: 1-3 years ### "Workday - In everyday use" September 1, 2026 5.0 It’s good. It’s very helpful tool for my work and also for my studies. It’s easy to use and improve. I am always using it at my work for hiring students, approving they’re time, posting jobs, termination and transferring job. We are also using it now for registering classes and many more. Pros It’s easy to use and improve. I am always using it at my work for hiring students, approving they’re time, posting jobs, termination and transferring job. We are also using it now for registering classes and many more. Cons Maybe there are times that it’s slow but not too often. There are times that we need to process a bunch of onboarding task and it tends to lag Review Source Elon E. Audit Used the software for: Less than 1 year ### "Powerful enterprise HR platform with strong analytics, though complex to deploy" May 6, 2026 5.0 Pros What I liked most about Workday HCM is the quality of its centralized data model. In practice, employee information, approvals, org charts, talent data, and reporting are managed in one ecosystem. For example, this makes headcount monitoring, workforce planning, and governance much more reliable than using disconnected systems. Cons What I liked least about Workday HCM is that implementation and administration can be demanding. In practice, the platform is powerful, but configuration, change management, and user adoption require strong internal ownership. It can also be expensive for smaller organizations. Review Source Software Dev Manager Used the software for: 3-5 years ### "Great tool to manage my team and my own career" March 13, 2026 5.0 Overall, my experience with Workday HCM has been positive so far. As a manager, I use several of the platform’s features on a regular basis, including reviewing employee information, managing absences, and accessing training-related tools. The system generally makes it easy to perform these tasks in one centralized place, which helps streamline day-to-day management activities. The interface is clear and most functions are intuitive, allowing me to quickly find the information I need and complete routine HR processes efficiently. While there are some areas that could be improved, such as report speed and navigation, the overall experience has been good and the platform provides useful tools that support effective team management. Pros I appreciate how Workday HCM integrates multiple HR functions into one platform. The learning and training integrations are particularly valuable because they connect learning management tools with employee profiles. This makes it easier to track certifications, training progress, and professional development in a centralized place. I also like the simple and intuitive user interface. Navigating the system is straightforward, which improves the experience for both employees and administrators. The absence calendar is especially useful because it provides a clear visual overview of time off, helping employees request leave and allowing managers to quickly see team availability. Overall, Workday HCM offers an integrated and user-friendly environment that helps simplify HR processes and support effective workforce management. Cons One aspect I liked the least about Workday HCM is that report generation can sometimes be slow, especially when working with larger datasets or more complex reports. This can affect efficiency when quick access to information is needed for decision-making or operational tasks. In addition, it is not always easy to find the right report within the system. With the large number of available reports and options, navigating to the specific one you need can take some time. Improving report discoverability and performance would make the reporting experience smoother and more efficient. Review Source Patient Account Services Associate Used the software for: 1-3 years ### "#1 for Company Employee Tracking System." April 15, 2026 5.0 Rewarding, beneficial, user friendly, organized. I really think it has helped me stay on top of my pay and time off, for keeping track of my time available PTO and sick time. My merits and raises. My performance and goal all in one app. I love this. Pros It carries a lot of information that an individual would need right at there hands for pay tax elections. You time requesting office, leaves of absence. I really enjoy this tracking tool. I have used it for about 2 years now with my Employer R1. You can customize it and add learning as well and performance reviews and goal setting. It is a great way to track your employees and offer a very user friendly application for them as well to stay connected with all documents. I love the fact that it’s shod graphs of your team members and management and also your direct contact for support. You can complete many training and certificates through this application as well for job role management and staying up to date with clearances, certificates and government policies. I truly enjoy this application and think a lot of employer should use this to help there employees stay on top of thre time, benefits, notifications, goals, performance, job postings, certificates, testing. Requesting time off and all documents is very nice as well. Cons There is not much I do not enjoy about this app. I have not found anything to honestly complain about. Review Source HRIS Analyst Used the software for: 1-3 years ### "Reliable, All in One HR and ERP Platform" February 5, 2026 5.0 The overall experience is dependable and straightforward. Regular users can quickly find what they need, whether that is checking pay details, updating tax documents, or submitting time off. Transactions process quickly and payroll accuracy is consistent, which builds trust in the system. For administrators, the automation and reporting tools reduce manual work and provide better visibility across the workforce. When properly configured, it can grow from a solid HR platform into a broader operational system that supports both people and financial data in one unified environment. Pros What stands out most is how everything is centralized in one place. Core HR tasks like payroll, time off requests, benefits, tax forms, and career information are all accessible without jumping between different systems. The interface is clean and easy to navigate, so routine actions take very little effort. Real time reporting and analytics make it easier for leaders to make informed decisions, and the built in workflows and role based permissions help keep processes consistent and compliant. It also connects well with other business tools, and with additional configuration it can expand beyond HR into a full ERP and financial platform. Overall, it removes a lot of friction from day to day work. Cons Some of the more advanced functionality is not fully available out of the box and requires upgrades or extra configuration to unlock its full potential. For larger or more complex organizations, the initial setup and customization can take time and careful planning before the system feels fully optimized. Review Source Sr Director of Payroll Used the software for: 3-5 years ### "Powerful, flexible and user friendly for Payroll" February 5, 2026 5.0 Workday has been an excellent solution for our payroll processing. The interface is intuitive and user friendly, so it’s easy to navigate even for less technical users. What I appreciate most is the flexibility and level of customization—reports, workflows, and fields can be tailored to match our specific payroll processes and policies. Once configured, payroll runs are smooth, accurate, and consistent, and the system makes it simple to track changes and audit activity. Overall, Workday has streamlined our payroll operations and given us much better visibility and control. Pros Very user-friendly interface that’s easy to learn and navigate. Highly flexible and customizable to match our specific payroll processes. Streamlines payroll processing and reduces manual work and errors. Strong reporting capabilities with configurable reports and dashboards. Cons Workday is so highly customizable that it can become complex quickly, and configuring or changing certain workflows often requires more time and expertise than expected Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) We transitioned from Paycom due to limitations in its tax engine and insufficient reporting capabilities. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reasons for choosing Workday HCM We experienced ongoing challenges with ADP’s customer service. Review Source SK Sheniga K. Consultant Used the software for: 3-5 years ### "Workday review" June 1, 2026 4.0 Overall, Workday HCM delivers a robust and scalable solution for managing people processes in a structured and controlled way. It is well suited for organisations with complex requirements and governance needs. While there is a learning curve and ongoing effort required to maintain and optimise the system, it provides strong long-term value when implemented and managed effectively. Pros Workday HCM provides a comprehensive and integrated platform for managing core HR processes. It offers strong configuration capabilities, enabling organisations to align the system closely with their business processes. Reporting and data visibility are powerful, allowing for better insights and decision-making. The ability to manage multiple HR functions—such as recruitment, compensation, and talent—within a single system is a key strength. Cons Workday HCM requires a significant level of expertise to configure and maintain effectively. Governance, security, and process design need to be well established, otherwise complexity can increase quickly. Some changes require careful impact analysis and testing, and there can be a reliance on support or AMS teams for ongoing optimisation. For end users, certain processes may feel less intuitive compared to simpler systems. Review Source RN Used the software for: 3-5 years ### "Good for Associates" April 16, 2026 5.0 Overall, a pleasant experience using workday as an associate and I would like to utilize this system at careers in the future. Pros This program is user friendly for both associates and managers. You are able to access your paystubs and pay rate as an associate and process payroll as a manager. HR is able to upload any important documents into a candidate's portal as well as any past work experience/certifications. Lots of organizations utilize Workday and it is seemingly good value. Not many bugs that have been noted. Customer support is helpful when making changes to your personal profile. Cons If there is not a stable internet connection, the app can be glitchy at times. When necessary, changes need to be made by an associate such as address or phone number, they have to go through administration which can delay this change from processing immediately. Review Source FG Fernando G. Talent Acquisition Used the software for: 3-5 years ### "Empowering RRS Group's Workforce" September 3, 2026 4.0 Pros Workday HCM provides RRS Group with a centralized platform to manage employee information, onboarding, organizational structures, and employee records efficiently. Also, Workday HCM provides a flexible system that can support RRS Group as the organization grows and its workforce needs become more complex. Cons Certain workflows and configurations may require administrator involvement, which can limit flexibility for everyday users. At times,loading reports or navigating between different modules can be slower when working with a large data. Switched from [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Better reporting capabilities and customer support Review Source Manager, HR Technology Used the software for: 3-5 years ### "I drink the Workday Kool-Aid" February 5, 2026 5.0 I am a Workday fan - I think it is an amazing product - I have been using it for almost 10 years - it does feel a bit grandiose now and the AI focus seems overwhelming - but I used to really love it Pros I like the endless possiblities and the customization for the businesses using it. I like that most of the configuration troubleshooting can be managed in house Cons Once you think you know something, they change it - Also, it feels like the everything now is an add-on for a price - I also liked it better when Workday Community wasnt using the Ideation hub and I can no longer access things if I'm not in a certain group. Switched from [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) moving to one platform from many. Review Source WELDER Used the software for: 3-5 years ### "WORKDAY USER PLATFORM" April 16, 2026 5.0 OVERALL A GREAT EXPERIENCE. IT DOES MAKE ME UNEASY TO MOVE TO DIFFERENT SIGHTS TO ACCESS SOME OF MY INFORMATION Pros WORKDAY IS A PRODUCT THAT IS EASY TO USE AND HAS HR ALL IN ONE PLACE. IT IS EASY TO ACCESS YOUR PAYROLL INFORMATION AND GET ANY DUPLICATE PAYCHECKS YOU MAY NEED. Cons THE ONLY CON IS SOMETIMES BECAUSE THERE IS SO MUCH INFORMATION IN ONE PLACE IT IS EASY TO GET LOST. YOU NEED TO FIGURE OUT WHERE THE INFORMATION IS ONCE YOU HAVE MASTERED THAT YOU ARE ALL SET. Review Source CPO Used the software for: 3-5 years ### "Caveat Emptor" January 9, 2026 3.0 Workday was not designed for mid-size enterprise businesses. The service was lacking and the support from Workday, directly, was spotty. Pros Workday is a robust platform with exceptional features with a good look and feel for the end user along with a virtual sandbox to test updates before they go live. Cons I our case, customer support was through a third party as we were "not large enough to get support directly" through Workday HCM. That third party used a case system. Though we could assign a level of priority based on our needs, the third party could lessen the priority level causing excessive delays for immediate needs. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) We were looking for a technology upgrade that we were convinced Workday would provide. Alternatives considered [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reasons for choosing Workday HCM Their sales pitch was flawless. The demo ran exactly like we specified. Review Source Ops Manager Used the software for: 3-5 years ### "Comprehensive but Powerful Employee Management Platform" September 2, 2026 4.0 Overall, my experience with Workday HCM was positive. As a hospitality manager, I used it throughout the employee lifecycle—from hiring and onboarding to managing hours and payroll and eventually offboarding staff. It provided a centralized place to manage employees and made many of the administrative responsibilities of managing a large hospitality team much easier. It does take some time to learn, but once you understand the system, it is a very comprehensive HR platform. Pros I used Workday HCM as a hospitality manager and relied on it for a large portion of our employee management. It was especially useful for hiring and onboarding new staff, managing employee information, tracking hours, and handling payroll-related processes. Having so many HR functions in one system made it easier to manage employees throughout their entire employment lifecycle. Once you get familiar with the platform, it’s a powerful tool for keeping everything organized and accessible. Cons The biggest challenge with Workday is that it can feel overwhelming. There are a lot of features and different workflows, and some tasks require several steps that aren’t always intuitive at first. As a manager, I found there was definitely a learning curve, particularly when dealing with less frequent tasks or navigating beyond the functions I used regularly. 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