--- title: "Collect! Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Collect! Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more." source_url: "https://www.capterra.com/p/66949/Collect/" page_type: "product" language: "en" --- # Collect! Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Collect! ## What is Collect!? Improve your collection practice and grow your collection business with Collect! credit and debt collection software. Collect! provides the configurability, automations, compliance features, modules and integrations to set up your workflow the way you want. With cloud and premise deployments and editions ranging from Xpress to Enterprise, buy only what you need, knowing that your data, configurations and customizations can move with you to a larger package as your business grows. ## What is Collect! used for? [Debt Collection](https://www.capterra.com/debt-collection-software/) Overall rating Based on 70 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 1% Starting price $149 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.7 +− Features4.6 Value for Money4.8 Ease of Use4.6 Customer Service4.8 Rating Breakdown 4.7 Features4.6 Value for Money4.8 Ease of Use4.6 Customer Service4.8 ## Collect! Reviewers Verdict Updated August 2026 AI summary - Collect! is a fit for small to midsize finance, collections, and legal teams needing flexible debt recovery workflows. - Users appreciate its strong customization options, approachable interface, and responsive customer support. - It helps teams organize collections, automate reminders, and manage accounts efficiently day to day. - Buyers report negative points such as difficulties building complex reports, reporting glitches, and a learning curve for advanced features. - Collect! suits organizations wanting adaptable collections tools, but may challenge those needing advanced, user-friendly reporting out of the box. ## Collect! alternatives Highest Rated [5.0 (19)](https://www.capterra.com/p/79319/Case-Master-Pro/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (35)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting price $75000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (12)](https://www.capterra.com/p/10006764/Dash-Billing/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [DebtView](https://www.capterra.com/p/140575/DebtView/) [4.4 (21)](https://www.capterra.com/p/140575/DebtView/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140575/DebtView/) [View all alternatives](https://www.capterra.com/p/66949/Collect/alternatives/) ## FAQs about Collect! Overview ### What problems does Collect! solve? Collect! solves debt collection workflow bottlenecks by automating letters, contact plans, reports, and compliance-driven processes while keeping account data organized and customizable. Collection agencies, law firms, and small to midsize finance teams use it to replace rigid legacy systems, reduce manual follow-up, simplify migrations, and get fast help when reporting or setup issues arise. Answer based on 47 reviews Overview ### Which roles and teams benefit most from Collect!? Collect! is most used by business owners, executives, collections teams, and office operations staff who manage accounts receivable and recovery workflows. Presidents, CEOs, and CFOs use it for portfolio oversight and reporting, while collection managers, billing teams, and administrators rely on it to track accounts, automate follow-ups, and streamline daily operations. Answer based on 63 reviews Overview ### What company size and industries is Collect! built for? Collect! is built for businesses of all sizes, but it is used mainly by small businesses at 95%, with financial services firms leading at 60%. It also appears in legal services at 9% and accounting at 7%, while supporting larger company workflows. Its core use case is debt collection. Answer based on 70 reviews Features and Usability ### What are the key features of Collect!? Collect! includes core collections tools like payment collection, payment plans, automated notices, and callback scheduling, plus differentiators such as customizable reports, contact plans, and letter or email templates. Reviewers also highlight third-party integrations, compliance management, role-based user access, and a straightforward interface for daily account navigation. Answer based on 47 reviews Pricing ### How much does it cost and what fees or limitations are included? Collect! starts at $149/month flat for the Xpress plan, which includes one user and up to five concurrent users; a free trial is available. Entrepreneur costs 249, Professional 349 with unlimited concurrent users, Professional Plus 499, and Corporate 999. Reviewers often call it competitively priced, though one described it as a rip-off. Answer based on 10 reviews Integrations ### Which third-party tools and platforms does Collect! integrate with? Collect! integrates with QuickBooks Online, QuickBooks, Docusign, PDCflow, and TCN. Its catalog also lists QuickBooks and Docusign, while reviewer mentions highlight accounting, payment, and dialer connections through QuickBooks Online, PDCflow, and TCN. Answer based on 8 reviews Getting Started and Support ### How easy is it to onboard and train a team on Collect!? Collect! is generally quick to onboard for collectors and new employees, with reviewers describing a short learning curve and user-friendly day-to-day use. Training is available in person, through live online sessions, webinars, videos, and documentation. Admins and teams handling setup, reports, or custom workflows may need more detailed guidance and time. Answer based on 12 reviews Getting Started and Support ### What customer support options does Collect! offer, and how do users rate the experience? Collect! offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as responsive, knowledgeable, patient, and easy to reach, especially for technical issues and custom requests. Some mention a learning curve, occasional documentation gaps, support backlogs, and inconsistent expertise. Answer based on 47 reviews Collections ### How well does Collect! handle debt collection workflows? Collect! handles debt collection workflows well with automation, customization, and tools that support day-to-day recovery work. Collection agencies, legal collections teams, and small departments often use it for letters, contact plans, reporting, and document generation, though initial setup and deeper features can take time to learn. Answer based on 25 reviews ## Features AI summary Based on 270 Debt Collection reviews Capterra reviewers point to these as the top features buyers look for in debt collection software: - **Reminders** (**85%** of reviewers rated this feature as critical) - **Accounting Integration** (**63%**) - **Electronic Payments** (**60%**) Collect! supports all three of the features reviewers rank highest: **Reminders**, **Accounting Integration**, and **Electronic Payments**. Together, these capabilities help businesses stay on top of follow-up activity, connect collection workflows with financial records, and make it easier for customers to pay outstanding balances, allowing teams to improve cash flow and manage recovery work more efficiently. Accounting Integration 4.6 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Electronic Payments 4.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Payment Collection 4.6 (21) 71.43% of 21 reviewers that rated this feature as important or highly important Tracking, managing, and initiating the transfer of funds for overdue customer payments Multiple User Accounts 4.7 (23) 69.57% of 23 reviewers that rated this feature as important or highly important Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Workflow Management 4.5 (22) 59.09% of 22 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Automated Notices 4.5 (19) 52.63% of 19 reviewers that rated this feature as important or highly important Send automated reminders and notices to clients on overdue payments Collect! 37 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automated Notices: Send automated reminders and notices to clients on overdue payments - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Callback Scheduling: Schedules callback times - Client Management: Manage contact details and communication with clients - Collection Agencies: For third-party collection agencies - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Credit Reporting: Report customer payment history and outstanding debts to credit bureaus - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Historical Reporting: Information, data and reports that are being tracked over time - In-House Collections: For first-party debt collectors - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Multi-Currency: Manage and handle various international currencies - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.6 (66) 4.6 Based on 66 reviews ## Pricing Value for money 4.8 (58) Free Trial [View pricing plan details](https://www.capterra.com/p/66949/Collect/pricing/) Xpress $149.00 Flat Rate,Per Month It includes: - 2500 Debtor Accounts - Additional Users $79/Month - Includes 1 User - Maximum 5 Concurrent Users Entrepreneur $249.00 Flat Rate,Per Month It includes: - 10k Debtor Accounts - 1 Users Incldued in Starting Price - Max 10 Concurrent Users Professional $349.00 Flat Rate,Per Month It includes: - 100000 Debtor Accounts - Account Archiving - Achedule Automatic Tasks - Automatic Payment Management - Batch Processing - Client Management - Import/Export - Includes 1 User - Integrated Online Help - Integrated Payment Processing - Integrated Voice Broadcasting - ODBC Connections - Unrestricted Concurrent Users - Work in Progress List for Managing Accounts Professional Plus $499.00 Flat Rate,Per Month It includes: - 500k Debtor Accounts - Account Archiving - Achedule Automatic Tasks - Auto Dialer - Automatic Payment Management - Batch Processing - Client Management - Credit Bureau Reporting - Import/Export - Includes 1 User - Integrated Online Help - Integrated Payment Processing - Integrated Voice Broadcasting - ODBC Connections - Unrestricted Concurrent Users - Variable Interest - Work in Progress List for Managing Accounts Corporate $999.00 Flat Rate,Per Month It includes: - Create Multiple Databases - Includes 1 User - Unrestricted Concurrent Users - Unrestricted Debtor Accounts Value for money 4.8 (58) 4.8 Based on 58 reviews ## Integrations [ Docusign](https://www.capterra.com/p/121506/Docusign/) ## Support, customer service and training options Customer Service 4.8 (67) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (67) 4.8 Based on 67 reviews ## User reviews Overall rating 4.7 Based on 70 reviews Filter by rating 5(55) 4(11) 3(3) 2(0) 1(1) Mentioned topic Sorted by most recent JR John R. Manager Legal Services ### "Collect is a glitch riddled money scheme requiring endless Support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 4, 2026 4k spent, and I still cannot use it without them tampering with it. They may be causing glitches so that you use their $500 tech support option. Very brilliant, like the antivirus companies creating viruses so you use their software. Pros Nothing-its a technical nightmare that requires extensive training.I thought they were reasonable until I figured out their scheme. Do not buy this software. They will always tamper with it using a back door. Total rip-off. They can't compete with the new companies. This software was written in the early 1990s: Dinosaur Glitch Relic Cons Do not use this software. They put a back door entry file in the database that they can access, so they can disable your license even if you paid for the software in full and owe them 50 for tech support to fix the many problems. It has a lot of ip address problems because of the backdoor. Simply Fraud!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Shelley B. Owner Partner Legal Services ### "Review as of 6/2024" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 14, 2024 Our experience with Collect is very good. Support is always great and very helpful. Pros The program is fairly simple to use and train new employees on. Cons We have had Collect for 24 years. At that time, we desired more training available. Reasons for choosing Collect! One of the attorneys used Collect and suggested we try it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2024 Hello Shelley, Thank you for our very positive review, especially your positive comments about our support department. Since you did not give full stars for features, I would encourage you to ensure you are always on the latest version. For example, the current version 13 provides a compliance module, and the most recent versions of the consumer and client portals, and reporting and inventory management tools. Thanks again, and let us know how we can help you use Collect! better for your business goals. AV Ana V. Admin Accounting ### "Great Representattive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 6, 2024 Pros Great Representative. Making life easier when it comes to debt collection Cons Kinda Slow sometime. Kinda sensitive with the format Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 17, 2024 Hello Ana, Thank you for complimenting our representative. Our support department is here to help you collect more with less effort and expense. If you are finding the system slow please contact support because there are a few simple things to check for that may be giving the system so much to do that basic operating performance is affected. DC Diego C. CEO Financial Services ### "Collect, the only way to go!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2023 I have had a pleasent experience with the software and it's customer service. Pros Collect is a very complete tool for our business. It is very reliable and easy to use. If you are starting a business or if you want to implement a tool to power up your processes, Collect is the perfect answer. Cons The cloud version could be slightly cheaper. Reasons for choosing Collect! I used this software in a company I used to work in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 17, 2023 Thank you for this positive review. Startups can use the default configurations, knowing that there is a world of flexibility available in Collect! once they are ready to adapt the system to their unique uses. Collect!'s currency and translation functions make it a useful tool all over the globe. KP Kenneth P. President Outsourcing/Offshoring ### "Feedback" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 November 6, 2023 Overall a pretty good experience. I will be using this system in the near future. Pros Their customer services. The ones that stand out are \[sensitive content hidden\] Cons I do not like that you have to purchase more space for additional accounts and the backlog for customer support. Reasons for choosing Collect! More of a timing reason. Their product is pretty slick and user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 9, 2023 Thank you for your positive review. Collect! works hard to provide high-quality customer services. Collect!'s editions are graduated to accommodate different account levels so people only pay for the capacity that they need. MS Michelle S. General Manager Consumer Services ### "Collect is a easy database to learn and grow with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2023 It is always a pleasure working with their staff. Pros It is easy to learn for new hires and we constantly customize according to our growth and needs. Cons While I love that we can customize, I feel that much of what we ask for should already be available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 6, 2023 Thank you for your positive review. We are glad to hear that it is easy for new hires to start using the work queue functions. Collect! is highly configurable in that just about every feature comes with setting options, and customizations are a further option. Thanks for the compliment to the support staff. AG Alexandria G. Owner Consumer Services ### "Collect review October 30, 2023" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2023 I’ve been using Collect for more than 23 years. I have no plans on using or switching to a different system for my collection agency. They know what they are doing and that’s why I’ve stayed with them. Pros I’ve been using collect for 23 years. I’m happy with the product. They’re always there to support me when I need help with something that’s not working correctly or to implement changes that are being made through the law Cons Not too much I can say bad about collect. Once you get used to it it works like a dream. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 31, 2023 Thank you for your positive review. We are glad you are making use of Collect!'s full suite of compliance features. Thanks also for acknowledging the solid work of our support department. They are committed to helping you make the best use of the software to build your business. DB DeMetrius B. Manager Financial Services ### "Collect Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 25, 2023 Pros Ease of use and ease of deployment when we set it up Cons Display could be a little more graphically appealing Switched from [Totality](https://www.capterra.com/p/65090/Totality/) A more robust platform along with reg F compliance Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 26, 2023 Thank you for your review. Collect! comes set for industry standard collection practice and Reg F compliance, the system is highly configurable for individual needs. The next major version will have a familiar but updated UI. RG Robert G. Litigation Supervisor Legal Services ### "Positive Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 25, 2023 It is nice to have a system that has little technical issues or downtimes to affect my workday. Pros The ability to move around screens and locate the information you need in a timely manner is fabulous. Cons At this time, I have no suggestions for improvements to help me be more efficient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 26, 2023 Thank you for your positive review. Collect!'s Work Queue function gives operators quick access to all the screens they need to get tasks done quickly. We are very pleased that Collect! helps you work so efficiently. SS Sue S. VP of Operations Financial Services ### "Collect Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2023 Great Pros Support staff are AWESOME ; Collect features are easy to learn Cons None that I am aware of - support staff handles all minor challenges Reasons for choosing Collect! Recommendations, ease of use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 26, 2023 Thank you for your very positive review and your comments on our support staff. Collect! can be used as is with default settings, and it can be massively configured and customized to suit individual needs. Our support staff handles everything from quick application questions to very large customization projects. We are glad you are making such good use of Collect!. [View all Reviews](https://www.capterra.com/p/66949/Collect/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Gaviti vs Collect!](https://www.capterra.com/compare/66949-169544/Collect-vs-Gaviti)