--- title: "Debtmaster Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Debtmaster Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more." source_url: "https://www.capterra.com/p/66950/Debtmaster/" page_type: "product" language: "en" --- # Debtmaster Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Debtmaster ## What is Debtmaster? DebtMaster EVO is the collections platform behind Comtronic Systems' Debtmaster product line, built to run agency operations from intake through resolution. It runs on a private deployment architecture that keeps client data under your agency's control while giving collectors secure remote access from any location, a deliberate choice for agencies with strict compliance and data governance requirements. EVO connects real-time telephony, a compliance rules engine covering U.S. and Canadian regulations, and AI tools that use your own credentials rather than pooled data, so nothing about your book of business trains a shared model. The EVO Consumer Portal extends that same real-time platform to your debtors, letting them view balances, make payments, and negotiate settlements on their own, with an AI assistant available to guide them through it. Together it scales from offices as small as 5 users to operations running hundreds of collectors, without forcing a rebuild as the agency grows. ## What is Debtmaster used for? [Debt Collection](https://www.capterra.com/debt-collection-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Other, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Debtmaster?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://debtmaster.com/&name=Debtmaster) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Debtmaster 5.0 (3) VS. [4.7 (70)](https://www.capterra.com/p/66949/Collect/reviews/) Starting Price $1 Other, One Time Starting Price $149 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.6 (21) Value For Money 5.0 (2) Value For Money 4.8 (16) Customer Service 5.0 (3) Customer Service 4.8 (16) ## Debtmaster alternatives Highest Rated [4.9 (35)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting price $75000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (12)](https://www.capterra.com/p/10006764/Dash-Billing/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [DebtView](https://www.capterra.com/p/140575/DebtView/) [4.4 (21)](https://www.capterra.com/p/140575/DebtView/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140575/DebtView/) [Gaviti](https://www.capterra.com/p/169544/Gaviti/) [4.5 (91)](https://www.capterra.com/p/169544/Gaviti/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169544/Gaviti/) ## FAQs about Debtmaster Overview ### What company size and specific industries is Debtmaster built for? Debtmaster is designed for collection agencies, debt buyers, law firms, hospitals, utilities, and banks, with an emphasis on agencies of all sizes that need an affordable, flexible, and compliance-friendly debt collection solution. Features and Usability ### What are the key features of Debtmaster? Debtmaster offers collection and payment tools including automated notices, auto-dialer, callback scheduling, payment plans, partial payments, and multiple payment options. It also includes compliance management, commission management, client and contact management, real-time reporting, customizable reports, workflow management, and third-party integrations. Integrations ### Which third-party tools and platforms does Debtmaster integrate with? Debtmaster integrates with six third-party platforms for payments and accounting: Nuvei, PDCflow, Payscout, QuickBooks, REPAY, and RevSpring. These catalog integrations cover payment processing and financial workflows, giving Debtmaster connectivity with widely used tools in debt collection and back-office operations. Getting Started and Support ### What training and onboarding options does Debtmaster offer? Debtmaster provides live online training and documentation to help teams get started. Live online sessions support guided setup and instruction, while documentation offers written reference material for self-paced review and step-by-step use. Getting Started and Support ### What customer support options does Debtmaster offer? Debtmaster provides email/help desk and phone support. No reviewer feedback is available on support quality, so customer experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from user comments. ## Features AI summary Based on 270 Debt Collection reviews Capterra data shows that buyers of debt collection software rank the following features as their top priorities: - **Reminders** (**85%** of reviewers rated this feature as critical) - **Accounting Integration** (**63%**) - **Electronic Payments** (**60%**) Debtmaster supports all three of the features reviewers value most: **Reminders**, **Accounting Integration**, and **Electronic Payments**. Together, these capabilities help businesses stay on top of follow-ups, connect collection activity with financial records, and accept payments more efficiently, allowing teams to improve recovery workflows and keep account management accurate. Automated Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications Credit Card Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions Customizable Reports 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Customizable Templates 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Historical Reporting 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Information, data and reports that are being tracked over time Multiple Payment Options 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process payments via multiple modes directly through the application Debtmaster 43 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automated Notices: Send automated reminders and notices to clients on overdue payments - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Call Recording: Record the audio of phone conversations for quality assurance purposes - Callback Scheduling: Schedules callback times - Client Management: Manage contact details and communication with clients - Collection Agencies: For third-party collection agencies - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Credit Reporting: Report customer payment history and outstanding debts to credit bureaus - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Historical Reporting: Information, data and reports that are being tracked over time - In-House Collections: For first-party debt collectors - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multiple Payment Options: Process payments via multiple modes directly through the application - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $1.00 Other,One Time Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ PDCflow](https://www.capterra.com/p/143470/PDCflow/)[ Nuvei](https://www.capterra.com/p/184487/SafeCharge/)[ REPAY](https://www.capterra.com/p/246248/REPAY/)[ RevSpring](https://www.capterra.com/p/141025/mySuite/) ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MK Maddy K. Collections Specialist Law Practice ### "Debtmaster EVO" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2026 Really great experiences overall, customer service is amazing to. Anytime we have an issue, they are quick and happ yo help. Pros The new EVO version of Debtmaster has made things go so smoothly. The user interface is much easier to navigate with the side bar, and it can even be turned into dark mode so its easier on your eyes. Cons Sometimes things can be a little difficult to navigate, like imports. However, once you learn how to do something once in Debtmaster, you never have to relearn it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Alan A. ### "Great Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 9, 2017 I used Debt Master for about 6 years great program very easy to use very simple but informative at the same time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PH Patty H. Credit Administrator ### "Best ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 13, 2015 Easy to use, great support, have had it for many years and never any problems. works great for in-house collections. Highly recommend! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.