# Best Track-It! Alternatives 2026 | Capterra

> Looking for alternatives to Track-It!? Find out how Track-It! stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/67028/Track-It/alternatives

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# Alternatives to Track-It!

[4.0 (77)](https://www.capterra.com/p/67028/Track-It/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/67028/Track-It/)

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## Top Track-It! Alternatives

Track-It!

* * *

Starting from:

$995/One Time

Pricing Model:

Per Feature

* * *

Overall Rating:

[4.0 (77)](https://www.capterra.com/p/67028/Track-It/reviews/)

Ease of Use

4.1

Customer Service

4.1

Features

3.9

Value for Money

3.9

* * *

Starting from:

$115/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4083)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$129/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/)

Ease of Use

4.6

Customer Service

4.5

Features

4.3

Value for Money

4.6

* * *

Starting from:

$19/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (3460)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Ease of Use

4.5

Customer Service

4.5

Features

4.3

Value for Money

4.4

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All Track-It! Alternatives

At a Glance

Top Alternatives for Track-It!

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Atera](#product_60b517b6-f6f5-4480-b945-a6d200b2cab2)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)
-   [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f)
-   [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe)

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by Zoho

[4.5 (2213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

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by Freshworks

[4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

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by SysAid Technologies

[4.5 (520)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

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by ManageEngine

[4.4 (233)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

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by QualityUnit

[4.7 (1786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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## [Milvus](https://www.capterra.com/p/202528/Milvus/)

by Milvus

[4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/)

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## [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

by Atlassian

[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. [Learn more about JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

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## [LiveChat](https://www.capterra.com/p/62194/LiveChat/)

by Text

[4.6 (1727)](https://www.capterra.com/p/62194/LiveChat/reviews/)

LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

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## [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)

by Nanosystems

[4.7 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux. [Learn more about Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)

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## [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/)

by BeyondTrust

[4.6 (2010)](https://www.capterra.com/p/86962/Bomgar/reviews/)

BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world. [Learn more about BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/)

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## [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

by ServiceNow

[4.5 (351)](https://www.capterra.com/p/254088/ServiceNow/reviews/)

CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system. [Learn more about ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

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## [Raiseaticket](https://www.capterra.com/p/182383/Raiseaticket/)

by Fonicom

[4.7 (46)](https://www.capterra.com/p/182383/Raiseaticket/reviews/)

Raiseaticket is a free cloud-based help desk software that enables users to manage customer support tickets and service requests. [Learn more about Raiseaticket](https://www.capterra.com/p/182383/Raiseaticket/)

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Software Found In

-   [Knowledge Base Software](https://www.capterra.com/knowledge-base-software/)
-   [Service Desk Software](https://www.capterra.com/service-desk-software/)
-   [IT Asset Management Software](https://www.capterra.com/it-asset-management-software/)
-   [Help Desk Software](https://www.capterra.com/help-desk-software/)
-   [ITSM Software](https://www.capterra.com/itsm-software/)
-   [IT Ticketing Systems Software](https://www.capterra.com/it-ticketing-systems-software/)