--- title: "eSurveys.com Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eSurveys.com Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/67169/eSurveys-com/" page_type: "product" language: "en" --- # eSurveys.com Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eSurveys.com ## What is eSurveys.com? Survey Management solution that helps businesses create surveys with randomizable choices, custom rules, logic, email reminders & more. ## What is eSurveys.com used for? [Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$12 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## eSurveys.com Overview Updated September 2026 AI summary eSurveys.com enables organizations of any size to design, distribute, and analyze custom surveys using a survey builder, customizable templates, and a question library. It supports multi-channel distribution, email marketing, and features such as skip logic, randomization, and question piping. Reporting, analytics, data import/export, and data analysis tools help teams review and manage survey responses effectively. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eSurveys.com 4.7 (3) VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price CA$12 Per Feature, Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.6 (1,781) Value For Money 4.7 (3) Value For Money 4.4 (1,409) Customer Service 4.7 (3) Customer Service 4.3 (1,340) ## eSurveys.com alternatives [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) [4.6 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/) Highest Rated [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) [4.7 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176571/Google-Forms/) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/) [4.7 (230)](https://www.capterra.com/p/191055/SurveyHero/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191055/SurveyHero/) ## FAQs about eSurveys.com Overview ### What company size and specific industries is eSurveys.com built for? eSurveys.com is designed for organizations of any size that need to create and manage custom surveys. The vendor description does not specify particular industries, so it appears suited to general business, nonprofit, education, or other teams that collect feedback through online surveys, email invitations, reports, and question libraries. Features and Usability ### What are the key features of eSurveys.com? eSurveys.com offers a survey builder, customizable templates, and a question library for creating surveys. Core response logic includes skip logic, question piping, and randomization. Distribution features cover multi-channel distribution, email marketing, and email reminders, while reporting/analytics, data analysis tools, and data import/export support survey review. Getting Started and Support ### What customer support options does eSurveys.com offer? eSurveys.com provides chat support. It gives users a direct way to ask questions and get help during use. No reviewer feedback about support quality is available, so no conclusions can be drawn about response times, helpfulness, or common frustrations. ## Features AI summary Based on 10,704 Survey reviews Not all survey tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) eSurveys.com includes **Survey Builder**, giving teams a way to create and organize surveys efficiently. However, it does not include **Customizable Questions** or **Surveys & Feedback**. Instead, it offers **Reporting/Analytics** (**45%**) and **Data Import/Export** (**42%**), which can still support survey workflows by helping businesses review response data and move information between systems, allowing teams to track results and manage survey data more effectively. Survey Builder 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Import/Export 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Customizable Templates 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Email Marketing 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Question Library 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Pre-written repository of questions that can be reused within a course or for assessment or interviews eSurveys.com 12 features ### All Features - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text - Randomization: Randomize the displayed order of questions and answer options - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Skip Logic: Skip over or route respondents to different questions based on their previous answers - Survey Builder: Create and manage surveys --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.7 (3) Free Trial Free Version Basic CA$12.00 Per Feature,Per Month Value for money 4.7 (3) 4.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Associate Chemist Biotechnology ### "Good survey software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 25, 2021 Overall, it is a good survey site that serves its purpose. Pros The software allows people to create andvtake surveys. The questions can be modified and stored for later use. Cons There are not many preloaded questions and it takes time to figure out all the features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC RAUL C. Maintenance Manager Automotive ### "Great Survey Place, Intuitive and easy to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2021 Great Experience, use it in a regular basis to hear the voice of my department using technology on different topics that i want to have feedback. Pros The easy way to use it, is really intuitive and in an hour you can have developed your survey structure just to fix small details Cons Needs to have a better share options with the different medias like facebook, instagram, LinkEdIn, Twitter, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Warehouse Associate Retail ### "I earned credits fast" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2019 Very great service and easy to use Pros Well it’s free to use and great to earn free gift cards and really fast to receive the credits to redeem the credits for different kinds of gift cards Cons Takes awhile to fill out the surveys. Also it takes awhile to earn the high amount to reach to redeem a card. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.