# ProResponse Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ProResponse Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more.

Source: https://www.capterra.com/p/67173/ProResponse

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# 

 ProResponse Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ProResponse

## What is ProResponse?

Comprehensive CRM software and services for the automotive, RV and marine industry.

## What is ProResponse used for?

[Auto Dealer](https://www.capterra.com/auto-dealer-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$500

Per User, Per Month

Free trial  
not available

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Do you work for ProResponse?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.proresponse.com&name=ProResponse)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ProResponse

3.3 (3)

VS.

[### myKaarma](https://www.capterra.com/p/210380/myKaarma/)

[5.0 (2)](https://www.capterra.com/p/210380/myKaarma/#reviews)

Starting Price

$500

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (3)

Ease Of Use

5.0 (2)

Value For Money

4.5 (2)

Value For Money

5.0 (1)

Customer Service

3.3 (3)

Customer Service

5.0 (1)

## ProResponse alternatives

[ReconVelocity](https://www.capterra.com/p/203467/ReconVelocity/)

[5.0 (1)](https://www.capterra.com/p/203467/ReconVelocity/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[DCS Sales Management Software](https://www.capterra.com/p/39631/DCS-Sales-Management-Software/)

[4.3 (3)](https://www.capterra.com/p/39631/DCS-Sales-Management-Software/#reviews)

Starting price

$49.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

67%

of reviewers

rated it above 4 stars

[AutoPoint](https://www.capterra.com/p/228727/AutoPoint/)

[3.7 (6)](https://www.capterra.com/p/228727/AutoPoint/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

67%

of reviewers

rated it above 4 stars

[CAR SALES ORGANIZER DELUXE](https://www.capterra.com/p/230323/Car-Sales-Organizer-Deluxe/)

[0.0](https://www.capterra.com/p/230323/Car-Sales-Organizer-Deluxe/#reviews)

Starting price

$75.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

## FAQs about ProResponse

Overview

### What company size and specific industries is ProResponse built for?

ProResponse is designed for businesses in auto, RV, banking, legal, and real estate, as well as organizations that manage sales and prospect follow-up. It fits companies of varying sizes that need to track and respond to leads in these sectors.

Features and Usability

### What are the key features of ProResponse?

ProResponse offers a customer database and contact database for storing customer records, plus document management for organizing files and service department tools for handling service-related workflows. It also includes sales floor management features to support dealership operations and coordination across customer and service data.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does ProResponse offer?

ProResponse provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online sessions support guided instruction, webinars cover shared training topics, and documentation gives written reference material for self-paced review and setup guidance.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Document Management

Store, manage, and track all electronic documents in a centralized location

Sales Floor Management

Track and monitor operations on the sales floor

Service Department

Manage in-house automobile service department

ProResponse 5 features

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store, manage, and track all electronic documents in a centralized location

Track and monitor operations on the sales floor

Manage in-house automobile service department

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

4.5 (2)

Basic

$500.00

Per User,Per Month

Value for money

4.5 (2)

4.5

Based on 2 reviews

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## Support, customer service and training options

Customer Service

3.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.3 (3)

3.3

Based on 3 reviews

## User reviews

Overall rating

3.3

Based on 3 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

Jason B.

Sales Manager

### "Ok software"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

March 13, 2018

Pros

If you're looking for a decent product and dont want to spend a ton this is a great product and has a good value.

Cons

Support isnt always available but they do get back to you to try to correct issues within a 24 to 48hr time frame

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kevin C.

General Manager

Automotive

### "Best Customer service in the business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2017

Increased sales and customer satisfaction.

Pros

We have doubled our sales and the sales people love it because it works. Been a happy customer for 18 years.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TC

Tony C.

Manager

### "The worst operating system ever worked with"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 15, 2015

there are no pro,s it does not matter if it is inexpensive if all there program does is screw up and is incapable to do simple tasks. DO NOT EVER USE THEM !!!!!!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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