--- title: "PanTerra Streams Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PanTerra Streams Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more." source_url: "https://www.capterra.com/p/67415/PanTerra-Streams/" page_type: "product" language: "en" --- # PanTerra Streams Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PanTerra Streams ## What is PanTerra Streams? Streams.AI is a complete unified communications solution combining business voice, video meetings, messaging, file sharing, fax, and SMS into one interface. AI-powered tools like the intelligent receptionist, real-time analytics, and integrated CRM connectors boost efficiency and customer satisfaction. With reliable cloud infrastructure, HIPAA compliance, and transparent pricing, Streams.AI delivers enterprise-grade communications to businesses of all sizes. Setup is fast, and US-based experts provide 24/7 support. ## What is PanTerra Streams used for? [Team Communication](https://www.capterra.com/team-communication-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/) Top alternative Featured Overall rating Based on 36 user reviews Reviews sentiment Positive 89% Neutral 6% Negative 6% Starting price $24.95 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PanTerra Streams?[Manage this product listing](https://www.g2.com/products/panterra-streams/claim_requests/new?auto=true) ## PanTerra Streams Overview Updated September 2026 AI summary PanTerra Streams provides small and midsize businesses with a unified communications platform that integrates calling, messaging, video conferencing, and collaboration tools. Supporting cloud and cross-device deployment, it includes features such as call routing, multi-channel messaging, file sharing, and meeting management, with optional capabilities for call center management, video recording, and customizable reporting to enhance team connectivity and coordination. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PanTerra Streams 4.4 (36) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $24.95 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (35) Ease Of Use 4.7 (11,136) Value For Money 4.2 (33) Value For Money 4.5 (6,854) Customer Service 4.1 (32) Customer Service 4.6 (6,608) ## PanTerra Streams alternatives [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,466)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [View all alternatives](https://www.capterra.com/p/67415/PanTerra-Streams/alternatives/) ## FAQs about PanTerra Streams Overview ### Which roles and teams benefit most from PanTerra Streams? PanTerra Streams benefits business owners, CEOs, and operations leaders who need unified business communications, visibility, and coordination across teams. IT managers, developers, and software directors use it to manage phone systems and support reliable connectivity, while sales leaders and client-facing teams rely on it for responsive calling, messaging, and collaboration. Answer based on 36 reviews Overview ### What company size and specific industries is PanTerra Streams built for? PanTerra Streams is designed for small to enterprise businesses that need secure, reliable cloud communications, including organizations in healthcare, finance, legal, education, and similar sectors. Features and Usability ### What are the key features of PanTerra Streams? PanTerra Streams offers unified communications features including audio calls, video conferencing, chat/messaging, SMS messaging, and group messaging. It also includes call center management tools such as call routing, IVR, call queues, call monitoring, and call recording, plus collaboration features like screen sharing, file sharing, document storage, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? PanTerra Streams starts at $24.95/user/month for Business Plus, with Professional at 29.95 and Call Center at 44.95; Contact Center is custom priced. Business Plus includes 2 GB storage, while higher tiers add unlimited storage and analytics. Reviewers call pricing competitive, but some cite higher-than-expected shipping or installation charges. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does PanTerra Streams integrate with? PanTerra Streams integrates with 15 third-party tools, including communication and productivity platforms such as Microsoft 365, Microsoft Outlook, Microsoft Teams, Google Workspace, and Box, plus CRM and support systems like HubSpot CRM, Salesforce Sales Cloud, Salesforce Service Cloud, Zendesk Suite, and Freshdesk. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does PanTerra Streams offer? PanTerra Streams provides live online training, documentation, and videos to help teams get started. Live online sessions support guided instruction, documentation offers written reference material, and videos provide visual walkthroughs for learning product features and setup steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does PanTerra Streams offer, and how do users rate the experience? PanTerra Streams offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as helpful, responsive, and good at follow-up, especially through chat and onboarding. Some report slow phone and tech support response times, long hold times, and occasional inconsistent issue handling. Answer based on 13 reviews ## Features AI summary Based on 1,147 Unified Communications reviews Capterra data shows that buyers of Unified Communications rank the following features as their top priorities: - **Mobile Access** (**66%** of reviewers rated this feature as critical) - **Alerts/Notifications** (**66%**) - **Screen Sharing** (**69%**) PanTerra Streams supports all three of the features reviewers rate most highly: **Mobile Access**, **Alerts/Notifications**, and **Screen Sharing**. Together, these capabilities give teams flexible access to communication tools from anywhere, keep users informed with timely updates, and make it easier to collaborate visually during calls and meetings, helping businesses improve responsiveness, coordination, and day-to-day productivity. Mobile Access 3.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Screen Sharing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Digitally share screen view with others Chat/Messaging 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system File Sharing 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Collaboration Tools 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Document Storage 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system PanTerra Streams 44 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audio Calls: Ability to make voice calls within the system - Breakout Rooms: Sub-room created within virtual meeting/class - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Reports: Alter the layout and content of reports - Document Storage: Store and organize documents in a centralized system - Electronic Faxes: Create, edit, preview, and send faxes electronically - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Group Messaging: Group messaging lets multiple people carry on a group conversation - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Virtual Backgrounds: Upload or use pre-set virtual backgrounds during video meetings - Virtual Voicemail: Voice messages are stored online and accessible via a visual interface - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 4.2 (35) 4.2 Based on 35 reviews ## Pricing Value for money 4.2 (33) [View pricing plan details](https://www.capterra.com/p/67415/PanTerra-Streams/pricing/) Business Plus $24.95 Per User,Per Month It includes: - Outbound Calling - Integrated Softphone - iOS & Android Mobile App - Music on Hold - Ring Groups - Follow-Me/Find-Me - Call Recording - Outlook Integration - Voicemail - 2GB SmartBox Storage - DID Number - Report Manager - SMS/MMS Messaging - Audio/Video Streams - 4 Levels Auto Attendants - Team Rooms/Team Messaging - Unlimited Conferencing - ACE Operator Console - Admin AI Portal - Connect Video Conference - Screenshare - MS Teams Integration - CRM Integration Professional $29.95 Per User,Per Month It includes: - Outbound Calling - Integrated Softphone - iOS & Android Mobile App - Music on Hold - Ring Groups - Follow-Me/Find-Me - Call Recording - Outlook Integration - Voicemail - Unlimited SmartBox Storage - DID Number - Report Manager - SMS/MMS Messaging - Audio/Video Streams - Luna AI Receptionist - Unlimited Auto Attendants - Team Rooms/Team Messaging - Unlimited Conferencing - ACE Operator Console - Admin AI Portal - Connect Video Conference - Screenshare - MS Teams Integration - CRM Integration - Webinars up to 1K Users - Group/Email Digital Fax - Unified Live Monitor - Supervisory Modes - Lifetime Analytics - Detailed Reporting Call Center $44.95 Per User,Per Month It includes: - Outbound Calling - Integrated Softphone - iOS & Android Mobile App - Music on Hold - Ring Groups - Follow-Me/Find-Me - Call Recording - Outlook Integration - Voicemail - Unlimited SmartBox Storage - DID Number - Report Manager - SMS/MMS Messaging - Audio/Video Streams - Luna AI Receptionist - Unlimited Auto Attendants - Team Rooms/Team Messaging - Unlimited Conferencing - ACE Operator Console - Admin AI Portal - Connect Video Conference - Screenshare - MS Teams Integration - CRM Integration - Webinars up to 1K Users - Group/Email Digital Fax - Unified Live Monitor - Supervisory Modes - Lifetime Analytics - Detailed Reporting - AppDesigner - 10 Call Queues Included Contact Center Custom Quote Available It includes: - Outbound Calling - Integrated Softphone - iOS & Android Mobile App - Music on Hold - Ring Groups - Follow-Me/Find-Me - Call Recording - Outlook Integration - Voicemail - Unlimited SmartBox Storage - DID Number - Report Manager - SMS/MMS Messaging - Audio/Video Streams - Luna AI Receptionist - Unlimited Auto Attendants - Team Rooms/Team Messaging - Unlimited Conferencing - ACE Operator Console - Admin AI Portal - Connect Video Conference - Screenshare - MS Teams Integration - CRM Integration - Webinars up to 1K Users - Group/Email Digital Fax - Unified Live Monitor - Supervisory Modes - Lifetime Analytics - Detailed Reporting - AppDesigner - 10 Call Queues Included - Blended Inbound/Outbound Calls - Multi-Channel (Calls, Chat, Email, Social) - Self-Serve Virtual Agent - Supervisor-enabled Features - Quality Management Features - Workforce Automation Features Value for money 4.2 (33) 4.2 Based on 33 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Box](https://www.capterra.com/p/148766/Box/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (32) 4.1 Based on 32 reviews ## User reviews Overall rating 4.4 Based on 36 reviews Filter by rating 5(23) 4(9) 3(2) 2(1) 1(1) Mentioned topic Sorted by most recent MK Maria K. CEO Staffing and Recruiting ### "DO NOT USE THIS COMPANY" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 16, 2026 The app does not work, there's always something wrong with it. While the support team does try to help, there's nothing they can do. The management is completely unwilling to look at it the fact that their app doesn't work and release me from my contract. I am new business owner trying to assist the community with non-medical in home care, providing care to elderly and jobs to caregivers... and trying to support my family. Using this app has been the biggest mistake and dramatically decreased productivity. The management is completely unwilling to understand my issues and just wants my money. Pros Nothing, do not use this company. They lie about their applications functionality and capability and take advantage of new business owners. Cons If I could give this a -10, I would. The only positive is that the support team is friendly and genuinely tries to help. Unfortunately, there's only so much they can do because the technology is so outdated, and also simply doesn't work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EK Ed K. Business Manager Non-Profit Organization Management ### "Poor customer support" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 July 3, 2023 At the beginning, very nice, efficient, but when you need to cut back, since they are receiving money, they are not much help. No matter who I talk to, it answer is wait. But they still get paid. Pros Clean signal for phones, no interrupted calls, voice mail works great, especially sending to email. Cons Support. No one answers phones, leaving messages is easy, but no call back with any answers. I'm trying to return some rented equipment, but no address to send it to, and the bills keep coming. Reasons for choosing PanTerra Streams They seemed to be able to answer all our questions, at least at the beginning, but since contract was signed, very little help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Miguel G. Development engineer Telecommunications ### "VOzIP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 19, 2023 Pros Lo usaba para mis clases de inglés y tuve muy pocos problemas con ella. Facil y buen sonido Cons El tiempo que lo probamos no vi problema supongo que no seguimos con ello por el precio. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jose Carlos H. Marketing Internet ### "Es una plataforma para pequeñas y medianas empresas que da facilidades en comunicaciones" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 30, 2022 En general buena experiencia Pros La facilidad de uso a la hora de compartir o almacenar archivos Cons Lo que menos me puede gustar son las tarifas que tienen Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jigar A. Application Developer Information Technology and Services ### "Panterra - Cloud storage solution in an app" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 September 14, 2022 The interface setup option is excellent. The advanced features were easy and simple to access thanks to the supporting team. Pros The features like cloud storage options, increased accessibility, real time sync, user-friendly and easy to use mobile app are the best. Cons The initial interface looks uncomfortable. It can be changed. Also, customer care is a bit slow to respond. ut, once they gets in touch, their services were above par. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM patrick M. Database Computer Software ### "patson review pan terra " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 11, 2022 this is a great cloud that's help me make everything better without having issues Pros is great for communication and conference when working with the cloud Cons I work with it better for information and collaborating with my team better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Mohammed G. Engineer Design ### "Been a Joy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 12, 2022 We have been with PanTerra for several months now, and it has been just a joy! PanTerra Networks offers great features and quality at a great price. The phones are very easy to use, and if there is ever an issue their support team is quick to respond. I highly recommend Panterra if you need a VOIP provider. Pros call forwarding easy access from anywhere, easy to use mobile app Cons have not come across any issues yet, we have been pretty happy with pan terra. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Angie A. Office Mngr Leisure, Travel & Tourism ### "Having the mobile app is a Game changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2022 Pan Terra has made it easy to use, the set up option is nice and overall everything we use has been reliable and calls, video conferencing and the recordings are clear and easily retrieved. Very happy with Pan terra. Pros Call forwarding has made it so easy for me to stay in contact without being the office, The calls are clear and can be recorded. easy retrieving messages. Cons customer service can be slow at times, that becomes isometimes but other than that I have had great experience with the service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pamela C. Chief Experience Officer Outsourcing/Offshoring ### "Great Features and Good Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2021 Overall, I have had a good experience with Pantera Networks. They have a good team of people. Pros Panterra offers a great price for the cost of the seats, and there are several seat options. In addition, there are many features that come with the service. I have been a customer for almost 15 years. Other companies have approached me, but no one has been able to offer more. Cons There is not a lot of communication with customers to update us on new features. There are emails about maintenance updates, but that's mainly it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Abner H. Graduate Student, Journalist Media Production ### "PanTerra Streams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2018 Pros I'm frightened by how much you can do with this Cons Excellent product but geared more towards bigger business and teams than what I work with Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/67415/PanTerra-Streams/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft Teams vs PanTerra Streams](https://www.capterra.com/compare/67415-168668/PanTerra-Streams-vs-Microsoft-Teams)