# Page 2 | PanTerra Streams Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is PanTerra Streams the right Unified Communications solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/67415/PanTerra-Streams/reviews

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PanTerra Streams

4.5 (35)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of PanTerra Streams

## Showing most helpful reviews

Showing 26-35 of 35 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shawn B.  
Director of Sales - Direct Sales  
Telecommunications  
Used the software for: 1-2 years

### "null"

October 15, 2016

5.0

Review Source

SG

Sean G.  
IT Manager/Developer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "A solution that is easy to use"

January 19, 2017

5.0

I’ve tested several VoIP systems, and only Panterra has all the features that we need so easily integrated. Support has been outstanding from my very first call to sales and setup was easy with the help of their installation team. Would definitely recommend.

Pros

I like the diversified features and capabilities. Panterra offers all multi-channel capabilities, robust reporting, and the ability for us to add agents quickly or reduce counts for seasonal fluctuations. We looked at the other companies but most were either too small, had not been in cloud long enough, or did not have vetted integrations with leading CRM vendors.

Cons

Nothing is known immediately as we just started using the system.

Review Source

RJ

Rick J.  
Partner  
  
Used the software for: Less than 6 months

### "Easy & Flexible - Just what I needed"

December 3, 2016

5.0

I am a partner is a group of companies that range from construction to poultry. Believe it or not, until two years ago, we were using a landline connection for our business. We knew needed a change and went to relatively lesser known Panterra. It has been a great experience since then. We have had 0 down time, the services are great, and everything works. We didn’t have tech support when we installed Panterra VOiP, can you believe it that our receptionist did it! – It is that easy to install.

Pros

It is easy to install and even easier to use.

Cons

There are some downsides to their services, the most glaring one is their customer support. You sometimes have to wait a long long time on phone.

Review Source

BT

Bernard T.  
Co-Founder  
Management Consulting  
Used the software for: Less than 6 months

### "I am a huge fan of Panterra"

January 9, 2017

5.0

I am a huge fan of Panterra. We are an educational website for lawyers, we also provide some other legal services. As co-founder, I have a lot on my plate all the time. I have tried using some other software but I didn’t really like their services. I found Panterra through Google and filled out their contact form, within a couple of hours I got a call from their sales rep. They quickly installed the services. That was almost two years ago, I have been using Panterra’s Smartbox since, without an issue.

Pros

Customer services and tech support is excellent.

Cons

I will be honest sometimes, small features such as call forwarding don’t work but they are almost always immediately fixed.

Review Source

KJ

Kyle J.  
Partner/Cofounder  
  
Used the software for: Less than 6 months

### "Great VOiP service, highly recommended."

January 12, 2017

5.0

Panterra is an awesome VoIP service. We supply meat items primarily sausages to retailers. We weren’t using any official communication services, Skype/Email was the norm. Their sales rep visited us and found his way through to my partner. He convinced my partner to get a professional VoIP setup – I didn’t approve, I was skeptical. But gradually, almost one year later, I am a happy customer – And the sales rep is a regular visitor and a good friend now. We have never had any serious issues. I’d recommend Panterra’s VoIP services, especially the smart box to everyone.

Pros

It is reliable and tech support is always there.

Cons

Video calling to multiple users sometimes causes screen freeze.

Review Source

JD

James D.  
Networks & Communication  
Construction  
Used the software for: Less than 6 months

### "Panterra is awesome "

September 17, 2016

5.0

I am not going to pretend to be an expert here. Panterra is my first ever VOIP service provider but I got to say I have absolutely LOVED their service. I have been their customer for a little over two months. I haven't had any downtime as yet. The features work exceptionally well. What amazes me most is their customer services. Ever since the installation, they have been emailing me, following up and asking me if I am having any troubles, they have tried to upsell me a few times. The thing I like most is that they value their clients. Errors and glitches are a part of life, everyone secretly accepts that. But it is the customer services and dealings from the company that ensure long-term relationships. It is delightfully refreshing to be in business with a company that values my company.

Pros

Great quality, great features and an amazing customer service.

Cons

The cost of shipping/delivery wasn't mentioned in the original invoice. I just felt that they should've told me earlier.

Review Source

SH

Saad H.  
Owner  
  
Used the software for: Less than 6 months

### "Satisfied and would highly recommend it "

February 1, 2017

5.0

We are an IT company in business for more than 16 years. We have used VOiP services before; coupled with various project management tools. We provide network support as well as digital solutions to SMEs. 2 years ago, we switched to Panterra’s unified communications and we now don’t use anything other than their services.

Pros

Customer Support have helped us cut down our costs dramatically.

Cons

Tech support and helpline are a bit slow to respond. Sometimes you have to wait 15-20 minutes on the call.

Review Source

SE

Scott E.  
Director of S/W  
Management Consulting  
Used the software for: Less than 6 months

### "Using 8x8 for 3 months, so far so good"

November 3, 2016

5.0

After comparing various VoIP solutions we decided on 8x8 to replace our hosted solution. So far we have been happy with our choice and have received very little complaints from our users.

Pros

Easy installation and setup. Our accounting department handled the setup and IT needed only to supply an appropriately provisioned Internet connection.

Cons

Way too many notifications for calls and voice messages (phone, 8x8 desktop app, e-mails, and 8x8 mobile app)

Review Source

EH

Evelyn H.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Business VoIP Software Product"

January 27, 2017

4.0

I have been using the VoIP phone since January 2016 and it delivers unsurpassed voice quality and clarity. Polycom phone makes navigation easy and requires minimal training for the employees.

Pros

The HD voice and extensible technology platform for new apps.

Cons

I really have not find anything that is not working but if I have any questions or concern, the customer service is just one phone call away.

Review Source

AH

Abner H.  
Graduate Student, Journalist  
Media Production  
Used the software for: Less than 6 months

### "PanTerra Streams"

November 30, 2018

5.0

Pros

I'm frightened by how much you can do with this

Cons

Excellent product but geared more towards bigger business and teams than what I work with

Review Source

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