# Maitre'D Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Maitre'D Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more. Source: https://www.capterra.com/p/67512/MaitreD-POS --- # Maitre'D Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Maitre'D ## What is Maitre'D? Maitre’D is a restaurant-focused POS solution built for speed, reliability and operational control. Its fast, intuitive interface supports table service, bar service, counter service, take-out, delivery and drive-thru workflows. Customizable screens and large buttons reduce training time, helping staff process orders accurately even during peak periods. Integrated kitchen management ensures smooth communication between front- and back-of-house teams. Built-in inventory, cloud-enabled reporting and strong labour and cost controls give operators the insights needed to improve efficiency and profitability. Maitre’D’s offline reliability, flexible configuration options and wide integration ecosystem make it ideal for both independents and multi-location restaurants. ## What is Maitre'D used for? [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/) Top alternative Featured Overall rating Based on 37 user reviews Reviews sentiment Positive 62% Neutral 16% Negative 22% Starting price CA$149 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Maitre'D?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.posera.com&name=Maitre'D) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Maitre'D 3.6 (37) VS. [4.2 (550)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price CA$149 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (37) Ease Of Use 4.2 (547) Value For Money 2.9 (18) Value For Money 3.8 (462) Customer Service 3.5 (32) Customer Service 3.7 (514) ## Maitre'D alternatives [3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (1,300)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [3.8 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 72% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Barcode Recognition The ability to identify a barcode on or within an image or packaging Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Maitre'D 81 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Pre-authorize credit cards to run the total charges that guests accumulate throughout their time at bars The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Accounting functionality within the system, not requiring integration with third-party tools Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Track employees' arrival and departure timings for payroll purposes Process to track, record, and analyze expenses that occurred over the entire duration of a given project Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Import and export data to and from software applications Manage order deliveries until they are received by the customers Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Track employee schedules, availability, and performance across projects and tasks Designed for bars, clubs, nightclubs, etc. Serves restaurants Form predictions based on past and present data/trends Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Cross-checking financial records with physical inventory counts and records Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Allows users to view inventory and build a menu that's appropriate Report on the allocation and distribution of labor costs across projects Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Clients can submit payments via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Manage and support multiple locations Tracks and processes online orders Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Ability to link barcodes or serial numbers with specific items for identification Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Store recipes, enable recipe modification, and generate data required for production records Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Track and facilitate returns of products sold An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Search and filter data across systems to locate required information by entering keywords or certain criteria Generate separate bills for various meals and combos within a complete order Distribute a bill into multiple payers according to the proportion suggested by the payers Manage the buying, selling, and holding of stocks Manage all supplier data and operations Assign waitstaff and coordinate the table services Set up connections to third-party platforms to improve business processes Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Record, update and manage waiting lists Get Advice We can help you find the software with the features you need. Features 3.5 (27) 3.5 Based on 27 reviews ## Pricing Value for money 2.9 (18) Maitre'D POS Pricing CA$149.00 Flat Rate,Per Month Value for money 2.9 (18) 2.9 Based on 18 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ Hotello](https://www.capterra.com/p/104276/Hotello-PMS/)[ Deliveroo](https://www.capterra.com/p/252491/Deliveroo/)[ Deliverect](https://www.capterra.com/p/197514/Delivery-Management-Sofware/)[ GGGolf](https://www.capterra.com/p/179127/GGGolf/)[ ResDiary](https://www.capterra.com/p/23375/ResDiary/)[ Amadeus Hotels](https://www.capterra.com/p/98948/Amadeus-Hotels/)[ Fourth](https://www.capterra.com/p/178134/Fourth/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (32) 3.5 Based on 32 reviews ## User reviews Overall rating 3.6 Based on 37 reviews Filter by rating 5(10) 4(13) 3(6) 2(4) 1(4) Mentioned topic Sorted by most recent MS Mellanie S. Assistant GM Hospitality ### "Not worth the effort Much better products out there" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 December 14, 2023 Pros Preloaded items were a plus for us when it came to drinks Cons So hard to set up new users and train new people on it. I couldn't get training help. Paid for a whole session so they would go over every single part of it. They didn't cover much in the training. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 18, 2023 Hello Mellanie, We are sorry to hear that your experience with our training team did not meet your expectations, but we appreciate your feedback. Please reach out to us at marketing@payfacto.com or via phone at (514) 665-6281, so that we can work to address the issue. We take all feedback seriously and welcome the opportunity to make things right. Best regards, Pierre-Marc Cardinal PayFacto Marketing Director AB Amine B. GM Food & Beverages ### "POS MaitreD" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 8, 2019 It had good functionality and layout, but it was outdated. Pros Large colorful buttons on the screen that can easily be identified. Cons Too slaw to start and it does has multiple screens option while you are using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2020 Hi Amine, Thank you for your feedback. We have just released the newest, most powerful Maitre'D version packed with all of our latest features for faster and smoother operations. We are offering for a limited period, free software upgrades to all our existing Maitre'D customers. Please contact us to set it up! https://www.posera.com/claim-your-free-maitred-upgrade/ Wishing you a great new year, The Maitre'D team. AR Amanda R. Assistant manager Hospitality ### "Difficult " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 June 30, 2019 Work at a hotel in BC Crashed all the time, slow Froze Was not very easy to make it our own Pros I guess the good thing was easy to train people on Cons Old school! Very basic program we used Crashed al the time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2020 Hi Amanda, Thank you for your feedback. We have just released the newest, most powerful Maitre'D version packed with all of our latest features for faster and smoother operations. We are offering for a limited period, free software upgrades to all our existing Maitre'D customers. Please contact us to set it up! https://www.posera.com/claim-your-free-maitred-upgrade/ Wishing you a great new year, The Maitre'D team. MG Mary G. Jill of all Trades Hospitality ### "Tech guys are awesome!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 March 13, 2019 Great but a little difficult setting up for menu items. Pros Support was awesome...no matter what time of day or night - someone was always there to help out any problems we'd be having. It wasn't made for communicating with our hotel software but they made it work. The software does a lot more than we actually use it for. Cons Problems with interaction for room charges in the hotel...not always a problem with the software though but a hardware problem on our own end. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FE Fernando E. Manager Entertainment ### "it is a nice easy system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 January 18, 2019 Pros simple. Cons no support, extremely expensive when you get and if you get it. it looks like there is only one tech in the whole city, phone support takes days for a call back if they call back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Derek W. Owner Restaurants ### "No customer technical support, wait for ever for a call back" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 8, 2018 They also changed their credit card processing policies. Last June (2018) they suddenly made a change to their credit card processing software to make it so it no longer held the card information for use when the guest left. If you swipe a card to start a tab, that information is useless to close the tab with, and the system can't access it. You need to rely on the customer to remember to come back and swipe the card again at the end of their visit. They claimed this was for PCI compliance. When I asked how we should hold tabs open for customers, they instructed us to hold customer credit cards behind the bar to secure their tab. That is the opposite of PCI compliance, and actually breaks many privacy laws. What are you thinking Posera? Down the tubes. Pros We used to like the optional features and interface possibilities, until we found out that most of them don't work as promised. Cons The live customer support has gone extinct. When you call for the "24 hour technical support" you are usually just getting on a wait list for a call back, or leaving a recorded message for an eventual call back. Waiting right now for a call back, over an hour waiting, with a total system failure. Second time like this in the last 3 weeks. Ridiculous. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HL Hannah L. Manager Entertainment ### "Not worth it" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 September 24, 2018 Pros Easy to use with minimal issues on the floor front. Easy to train others to use. Very server friendly. Cons Way too expensive for what you're getting. Long wait times for customer service and credit card processing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KN Kenzo N. sales ### "fast and reliable, easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 5, 2018 Pros this software is simple to use for everyone. Everything is well explain no matter the levels of knowledge. Cons I really dont know what to say about negative from this software. I really loved this software. Thank you MAitre D Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Keith L. Owner ### "Great if you need something out of the box" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 21, 2018 Pros This software is great for companies that need something simple to work with and are not looking for propitiatory POS systems. Cons At times when using the software at the POS it seems like you have to take more steps then you should to complete certain functions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Product Manager Hospitality ### "MaitreD is great POS for hotels" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 24, 2018 Great POS system for restaurants in a hotel if you have a PMS system that is compatible with it so that Room Charges can be synced. Pros This POS is great for our restaurants. It provides good reporting for revenue centers and also a good labor tracking report. The UI is very simple and easy to use Cons It uses very old SQL libraries, so not the best way to store data. The system does not easily integrate with different systems, so you are limited due to compatibility. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/67512/MaitreD-POS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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