# Maxident Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Maxident Software - reviews, pricing plans, popular comparisons to other Dental products and more. Source: https://www.capterra.com/p/67650/Maxident --- # Maxident Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Maxident ## What is Maxident? State-of-the-art software technology will transform your office. One look at MaxiDent and you will want to switch! Impress patients with tablet technology, touch-screen, electronic signatures, artificial intelligence, voice recognition, voice command, email and text, patient self-checkin in kiosks, fully integrated payment systems and more. Built in Treatment managers will turn your high-tech dental office into a high income practice. Ask how easy we make it for you! ## What is Maxident used for? [Dental](https://www.capterra.com/dental-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 80% Neutral 8% Negative 12% Starting price CA$199.95 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Maxident?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.maximsoftware.com&name=Maxident) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Maxident 4.2 (25) VS. [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting Price CA$199.95 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (25) Ease Of Use 4.4 (198) Value For Money 4.1 (14) Value For Money 4.3 (185) Customer Service 4.8 (20) Customer Service 4.5 (192) ## Maxident alternatives Highest Rated [4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (82)](https://www.capterra.com/p/160904/RevenueWell/reviews/) Starting price $189.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.6 (47)](https://www.capterra.com/p/212426/Cloud-9-Ortho/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (669)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/67650/Maxident/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Imaging and X-rays 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Billing & Invoicing Create, manage, and send invoices or bills to customers Maxident 39 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Manage various aspects of appointments including booking, rescheduling, canceling Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Reminders sent via email Compliant with HIPAA, which sets standards for sensitive patient data protection Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Ability to chat online in real time Manage billing and payments for a healthcare provider Manage and support multiple locations Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Create treatment plans that document interventions and outcomes to track patient progress Web form that allows users to enter data that is sent and processed for different reasons Get Advice We can help you find the software with the features you need. Features 3.8 (20) 3.8 Based on 20 reviews ## Pricing Value for money 4.1 (14) Free Trial Free Version Basic CA$199.95 Flat Rate,Per Month Value for money 4.1 (14) 4.1 Based on 14 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (20) 4.8 Based on 20 reviews ## User reviews Overall rating 4.2 Based on 25 reviews Filter by rating 5(14) 4(6) 3(2) 2(1) 1(2) Mentioned topic Sorted by most recent JT Jaklin T. dentist Hospital & Health Care ### "I am not satisfy with your service ." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 12, 2023 To be honest, the most thing I hate about this software is the technical support, very unreliable always have to leave a message to get help never answers your call right away, sometimes you need a fast reply, and most of the people working can not give you the right support, maybe two people only in this company who know exactly how to help the rest are useless even I am paying monthly fees which I think it is too much compared to the service I am getting, yesterday we had to leave three messages asking for help they get back to me today when I already fixed the problem I am still having errors happen every day during work no one was able to figure out why we are getting this error message and of course, they could not fix it and we are still suffering from delaying work every day Pros Maybe, in the beginning, will look easy to use but after many years of using it you will discover many defects in the software, and many manual corrections need to be done most of the time Cons Entering payments is the most common daily struggle with this software especially if the software is calculated wrong I mean when we send a claim most of the time there is a difference between the right amount we are getting from the insurance and the calculation of the software which is expected sometimes but to correct is the most difficult thing to do with this software, you have to keep trying to get it right Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JI Jennifer I. Operations Manager Medical Practice ### "Unparalleled Customer Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 18, 2020 Pros The customer service and rapid response times of both \[SENSITIVE CONTENT HIDDEN\], they make themselves available during OFF hours to respond to inquiries. They both intuitively know what i would like the software to do, in order to guide me to the correct locations. they provide valuable tools that save me from training new employees on the software from scratch. Thank you! Cons Clicking on patient's name within the various reports that are run, to bring me right into the patient's chart. Certain reports could be simplified Switched from [MacPractice DDS](https://www.capterra.com/p/77176/MacPractice-DDS/) Changed employers! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Shradha M. REGISTERED DENTAL ASSISTANT Hospital & Health Care ### "Most used dental software" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 9, 2020 Pros Customer service is awesome and they make sure you are helped through out the process. Cons It makes difficult sending pre determinations to the insurance. Lengthy procedure and not much user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 3, 2020 Thanks Shradha! We're thrilled that you are enjoying the usage of Maxident. Please reach out to your dedicated Account Manager and he will arrange for a training session, to show you a quick and easy process to send pre-determinations. Thank you again, The Maxident Team JT Jaklin T. dentist Hospital & Health Care ### "Frustrating " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 August 7, 2019 My overall experience is not happy at all and disappointed. Whenever I tried to call and explain my problem many times, they were late to reply. The services isn't what I expected. Technicians do not have enough experience. comparing to what they used to have when I got this software. Whenever I tried to call them, they always put me on hold for too long, promising someone would answer you, but they ended up making me to leave a message, and then hung up. I emailed them and they never reply. They most likely do not fixed my problem. So, the problem is always there. Pros The ONLY thing I like about this software is that it is easy to use. Cons The least thing I like about this software is that it is SLOW to respond. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 2, 2022 Hi Jaklin, Thanks for letting us know. We apologize for this experience. Our technicians are always available by dialing their direct line, our 1-800 number, emailing the SuccessTeam or opening a ticket online (through your unique link). Also, if you are not getting an answer quick enough, you can always call directly, email or text your Account Manager to ensure you are getting the exceptional service level that we promise. As a last resort, you can always reach our CEO directly, to ensure your clinic can operate not only properly, but efficiently and optimally. JE Juline E. Media Relations/ Reception Health, Wellness and Fitness ### "MaxiChart Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2019 Our company like using Maxident, its fairly user friendly and the support staff are great when we are in need of help. Pros This software will allow us to use less paper, thus allowing us to have more office space and it will be quicker to make treatment plans. Cons With anything new it will take some time to find a "new way" of doing things. There are many new steps in which we must learn. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Catherine S. CDA Medical Practice ### "maxident" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 22, 2018 Pros The navigation is fairly straight forward to navigate. Cons The software is difficult to upgrade, doesn't have a lot of built in high tech features and customer service is difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EG Elizabeth G. office manager Medical Practice ### "maxident" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 November 22, 2018 Pros The different screens are bright and have large font. Cons The program is very old school and doesn't allow for as many add ons as other software. Also their customer service is not great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 27, 2018 Hi Elizabeth, Thank you for your review and feedback. Your office has not been on support since February 2017. You have been missing out on many updates and services we offer. To ensure you know about everything that is available within the Maxident suite of products, I will have your Account Manager James reach out and discuss. We appreciate all opportunities to improve and deliver exceptional service to our clients. LH Lucia H. Office Manager Health, Wellness and Fitness ### "Tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2018 Maxident is very flexible and easy to use. Tech support is great; the techs are eager to help. Having unlimited support is hugely valuable to me. Pros The audit trail built into Maxident helps me keep tabs on what the staff are doing. Changes made to information such as appointment bookings are tracked and let me see who made changes and when. This helps with a number of things, but even on a basic level, if there are questions, you know who to ask for details. You always know who did the work. Cons The mandatory reports printed when closing the day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KT Kelly T. office manager Medical Practice ### "maxident review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 5, 2018 Pros Some of the features are easy to access and provide quick information. Cons The software is archaic and doesn't allow add ons that would increase productivity without a hefty fee. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RO Rhonda O. office Manager Health, Wellness and Fitness ### "Maxident is Ok" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 September 27, 2018 Pros Honestly, I could not pinpoint what I like most. I prefer different software Cons I am not fond of the ledger system / a/r system in Maxident. I have worked with better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/67650/Maxident/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [CareStack vs Maxident](https://www.capterra.com/compare/67650-176206/Maxident-vs-CareStack)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)