# eCMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is eCMS the right Job Costing solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/67689/eCMS/reviews --- eCMS 4.7 (41) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of eCMS Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews CM Clarence M ownerInsurance, 2 - 10 employeesUsed the software for: More than 2 years. “It is very user friendly and well organized and helps a lot with client interaction“ June 29, 2022 SS Schyler S Project CoordinatorConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Navigating through Job Cost and Accounting is always seamless process, with the help of the imaging software.“ July 16, 2021 SP Sharon P Vice PresidentConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “The detailed reports in AP, AR, Job Costing, Payroll, and General Ledger are everything we need for our company. “ November 10, 2020 JC John C ISConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “All of our Job Costing data flows back into the Estimating Department to continue the cycle of successful project bidding.“ August 12, 2020 ## Showing most helpful reviews Showing 1-25 of 41 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LJ Lisa J. HR Specialist Construction Used the software for: 2+ years ### "eCMS" August 2, 2021 5.0 Having worked in the system for 3 1/2 years I found it very easy to learn, maneuver through and have the ability to continue learning more as my position expands. Pros It is a user-friendly and easy to learn. The cross over/feeding of information from one section, (i.e., Project Collaborator to Job-Cost, etc.) makes it a very efficient system. The ability to copy job set up steps helping to move through this process more efficiently. Cons I wouldn't say there are elements missing; but instead elements that we have yet to explore within the system. Review Source JM Jared M. VP Engineering Building Materials Used the software for: 2+ years ### "Computer Guidance has been a great ERP system for us for many years." November 11, 2020 5.0 Our AP invoice routing system with CGC is saving weeks of processing time. It's been a great solution for us. Pros We have had this software for over 20 years. The customer support has remained strong. CGC modules we like best are Accounts Payable, Document Imaging and Workflow routing, IBM software maintenance program, General Ledger, Data Inquiry Cons We have gone a different route with Payroll and have an industry customized AR program. Review Source TC Todd C. Project Manager Construction Used the software for: 1-2 years ### "ECMS works for us" April 24, 2018 3.0 Good tool for accounting. Pros It works for what we do, it is difficult, however, to run a query but I have yet to see something that was easy in this regard. I mostly use it to do cost forensics for jobs that aren't going well, great tool in this regard. Cons It is a dated program that is clunky. It also could be the way that our accounting department has things set up. They have been known to make sure we stay in the 20th century. Review Source MS Martin S. CFO Construction Used the software for: 2+ years ### "General Contractor and Specialty Contractor " August 12, 2020 5.0 The reliability and structure provided by eCMS are critical to decision making and day to day management of our company. Pros The Purchase order, Accounts Payable and Workflow solutions work well for our needs. Visibility and accessibility of actual Job Cost is straight forward and easy to use for project management and accounting staff. We upgraded to eCMS4.1 in October 2018. The transition was seamless and the implementation support provided by CGC was excellent. We also switched to CGC's Hosted service which has resulted in little to no system down time and "peace of mind". Cons Would like to see a more user friendly job cost reporting / forecasting solution. Reason for choosing eCMS Overall ease of use, competitive pricing, reliability. Review Source MW Mary W. Operations Administrator Construction Used the software for: 2+ years ### "eCMS" November 15, 2023 5.0 Pros User Friendly. Content Management. Adding backup after initial entry. Cons Invoices getting hung up in a batch and having to release. Review Source KH Kris H. IT Manager Construction Used the software for: 2+ years ### "Computer Guidance CMS / eCMS users for 10+ years" August 21, 2020 5.0 Pros eCMS is an excellent out of the box solution that doesn't take a handful of programmers to develop and setup. There are multiple ways users can quickly grab their own data for data analysis using IDI and Cognos. We utilize CGC's hosted cloud option for eCMS. They manage all the hardware, backups, and upgrades allowing us time to operate our business and devote time to other areas. This also provides an easy way for all of our office locations to access eCMS seamlessly. If there is ever an issue, CGC's support staff are very knowledgeable and are there to quickly assist with any issues. Cons The Forecasting interface in Job Cost could use some improvements. It feels a little dated. Some of the built-in reports that are provided with the system need to be given an appearance upgrade. Review Source ES Emily S. Assistant Controller Construction Used the software for: 2+ years ### "Great Construction Accounting Software" November 30, 2021 5.0 Good overall experience, the AP system is very user-friendly and easy to use. With the addition of content management, our keying time was significantly reduced. Pros I most enjoy the IDIs (interactive data inquiries) that are available. They are easy to customize and pull the data that you want to see without requiring a SQL background or working with crystal reports. This allows me to build my own views and pull in the data I want to see and filter on it and export it to an Excel file. Cons I would like to see field size increased in some areas but we are able to make it work. Review Source RK Rich K. IT Applications Manager Construction Used the software for: 2+ years ### "Long time eCMS customer" July 24, 2020 4.0 Overall, eCMS has been an affordable ERP for our company for many years. With the recent updates and improvements, CGC has brought a lot of needed improvements to the software and allowed us to increase productivity in many areas throughout the company. Their customer support is always great and gets us answers and help quickly. With even more new features coming soon, it will only make our investment in eCMS even more valuable. Pros The financial and job cost functionality in eCMS is second to none. Payroll processing and flexibility has been able to handle almost everything that we have required. New functionality added recently (IDIs, etc) has been great for users to take control of their own data. Cons AR invoicing options and flexibility is still minimal. It would be good to have more options to invoice on the AR side. Review Source MC Michele C. Controller Construction Used the software for: 2+ years ### "Highly Recommend CGC for Cloud Based/Hosted solution" October 29, 2020 5.0 We are able to manage our projects and financials with ease and with a thoughtful platform. Being a hosted customer is amazing, because they offer the support of software management, updates, etc which takes a lot off my plate and I don't have to worry about scheduling that piece. Pros I love the cloud based/hosted solution. When we experienced a fire, we were able to access our information from anywhere will full support. We never missed a beat. Their customer support is amazing. So knowledgeable, helpful and kind. Cons I don't dislike anything. Amazing company. Review Source CM Clarence M. owner Insurance Used the software for: 2+ years ### "New Review eCMS" June 29, 2022 5.0 The functionality and ease of use with eCMS has been great. We use it for almost all client interactions Pros It is very user friendly and well organized and helps a lot with client interaction Cons It would be better if my email was integrated with it. At this time I have to go outside to Office to send email. Review Source SP Steve P. CFO Construction Used the software for: 2+ years ### "Satisfied user 10+ years. Robust functionality. Excellent data imaging. Good support." September 15, 2017 4.0 Solid ERP system with excellent data imaging capability and customer support. Pros Converted to eCMS initially for data imaging ability, which is well integrated with all modules but especially AP. Its ability to handle imaging smoothly and effortlessly is still what sets it apart from the competition. Second, its ability to integrate data from other sources (ie HCSS, etc.) enable us to pull timecards in from the field and streamline PR entry. Finally, two years ago we went hosted (cloud) and it was one of the best decisions we've made. Cons Because eCMS is so detailed and provides so many options to collect/enter data, setting up can be a challenge. Review Source RP Robert P. CFO Construction Used the software for: 2+ years ### "the case for ECMS" August 1, 2021 5.0 Excellent, tremendous amount of information, real time, at your disposal. Pros Just about every function is very logical in the steps needed to complete a task. Cons No cons, service is excellent, very robust system Review Source JM Jeff M. CIO Construction Used the software for: 2+ years ### "Implemented the software in 1996 and have grown with it ever since" June 20, 2017 5.0 Complete financial and job management system. Very scalable to meet our growth. Pros Configurable to meet many different needs. It has the best payroll module I can imagine. It is very easy to extract data for reporting. It is specially tailored for the construction business in both accounting and job cost. It runs on an IBM iseries and thus is virus proof. Cons Inventory module is not very robust. Software updates are complex and require the vendors support to install them. Review Source DM Darlene M. Accounting Supervisor Construction Used the software for: 2+ years ### "Efficient, Reliable, User Friendly, Aware of Customer needs, are a few words that describe ECMS" September 22, 2017 5.0 Overall Very Satisfied Pros The product is constantly growing with the rapid demands in the Construction technology world. This is a moving target with todays needs ECMS does a great job keeping up to date on this. Cons As all software struggle with finding a mobile solution, it would be great if ECMS could find a solution to this age old problem. Review Source LP Liesl P. Project Administrator Construction Used the software for: 2+ years ### "eCMS is Reliable and Accurate" November 10, 2023 5.0 I've been using eCMS for over 8 years and it works well with our GC company and accounting set up. I like that it's online, so no down time due to a local server not syncing. Pros The user interface is easy to navigate and set up some favorite items for easy accessibility. The reports are also pretty straightforward with what information you can pull. There are a lot of different reports and features, so narrowing this down to just the ones you use most often is a nice touch. Cons There are so many menu choices it can be a little overwhelming trying to find the exact report or information you are looking for. Sometimes you have to run a few reports before you find the right one. Review Source FP FRANK P. Controller Construction Used the software for: 2+ years ### "eCMS Construction ERP Review" September 4, 2020 5.0 Pros For me the best feature about the software is the Reporting. Every construction ERP that we reviewed did not have a powerful Biz Intelligence reporting writing tool. Most had in-house developed report writing software. If you needed a customized report you would have to request one from the vendor. With both Cognos and Web/Biz Intelligence were not dependent on the vendor to develop the report. We have written 100's of reports in-house successfully. Another great feature is the ability to use the ODBC functionality in ecms. We have created several in-house databases that read the tables inside ecms. This reduces data redundancy and provides data validation. Use of the ODBC functionality allowed us to use IBM Planning & Workspace Analytics (formerly known as TM1) for financial reporting on the web. With the ODBC connection, users can access any of the views created in TM1 with a web browser and do not need any connection to eCMS. IBM Planning & Workspace Analytics (formerly known as TM1) allows users to export, pivot the data, manipulate the data and use "sandboxes" for what-if functionality. It would not be possible without the ODBC connection. Cons Would like more work done on the existing programs. For example, many of the screens still need updating. Also, would like done to some existing screens. For example, the Job Cost inquiry screen is wonderful but it is basically the same screen as it was 10 years ago. Add more information to the screen Reason for choosing eCMS The reporting capability, the sales person and the ENR ranking to name a few. Switched from [ComputerEase](https://www.capterra.com/p/8686/ComputerEase/) Biz became much more complex with different companies and divisions along with different owners as well as additional reporting capabilities became necessary. Review Source ES ERIC S. Accounting Manager Construction Used the software for: 2+ years ### "CGC delivers results with eCMS" October 1, 2020 5.0 Having used this ERP for many years now, I can say my personal experience is very positive. CGC's commitment to constant improvement, as well as it's customer's needs, has yielded a product that continues to evolve. CGC administrative staff and support personnel have always been very professional, and quick to respond when the need arises. eCMS is a stable and capable platform that can robustly meet the needs of clients in the Construction Industry. Pros Each module within eCMS is very seamless and intuitive to use. Menus are organized and laid out logically. 2 of the stronger aspects of the software, that I personally like, are the data import suite and a newer re-imagined Content Management module that has been instrumental in helping achieve our goal of becoming as paperless as possible. Cons I have been using eCMS for over a decade now. I will say that back in the day, when it was time to apply a patch, fix-pack, version update, or similar - something else always seem to "break" as a result of those types of loads. However, in the last several years, I believe Computer Guidance has put a heavy emphasis on quality assurance, they these types of incidents rarely happen anymore. Review Source JC John C. IS Construction Used the software for: 2+ years ### "Success Cycle" August 12, 2020 5.0 eCMS Construction ERP keeps all departments informed and up-to-date on all aspects of construction from my Estimating, Field Operations, Equipment shop, Accounting, Payroll & HR. All of our Job Costing data flows back into the Estimating Department to continue the cycle of successful project bidding. Pros Cloud based Construction ERP system integrates all of my operations. All modules share the same data eliminating duplicate entries. New Interactive Data Inquiry tools make it easier to access data for all users, where they can create or modify reports and export data to spreadsheets if they wish. New Dashboards allow users to setup interactive Tiles of summarized data that can refreshed and drilled down deeper into the detail. Excellent for Project Managers and Department heads!! Cons I would say the software has come a long way and progressively more user friendly over the past 23 years. Computer browser restrictions has limited some functionality over the years but is soon going away in the new anticipated release. Alternatives considered [Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/)[Access Coins](https://www.capterra.com/p/70093/COINS/) Reason for choosing eCMS eCMS had a better fit to the current file structure we where using at the time. The cost code structure in both JC and AR offered more flexibility. Review Source DS Derrick S. Controller Electrical/Electronic Manufacturing Used the software for: 2+ years ### "eCMS Accounting" October 1, 2020 5.0 As we know all ERP's have positives and negatives. However, what makes eCMS standout is their customer service. Each and every time I reach out to CGC the response is almost immediate. I have never has to wait to get a problem solved or a question answered. In addition there are various user groups that provide opportunities for collaboration between users. It's like a big family. Pros Being from the accounting side of the business I'm going to highlight an accounting function. Payroll is the most impact-full from my viewpoint. We are a union contractor and eCMS can handle processing of multiple unions along with the weekly/monthly reporting requirements. It definitely makes our job easier. Cons At times the product may not be the most intuitive, but the support staff at CGC are able to walk me through the most complex problems and provide me with the best solutions. Review Source MW Michael W. Controller Construction Used the software for: 2+ years ### "Computer Guidance Strong Performance" December 9, 2020 5.0 Pros We are very happy with the integration of the accounting and project management sides of the software. Integration is key for our efficiency. Cons At times I wish it were easier to make small modifications to things instead of having to start from scratch with reporting. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing eCMS Integration of data and price. Review Source SS Schyler S. Project Coordinator Construction Used the software for: 2+ years ### "CGC - eCMS Software" July 16, 2021 5.0 Overall very satisfied. Pros eCMS is updating the software constantly to provide the customer with the best product. The menu options are very organized, giving you the ability to navigate quickly and efficiently. Navigating through Job Cost and Accounting is always seamless process, with the help of the imaging software. Having the ability to customize reports and letters, as well as track data and due dates, is so beneficial. The CGC staff is certainly worth commenting on. They are very knowledgeable, always on top of every issue that may arise, and quick to find a solution. Cons There are no downsides to this software. Review Source MS Mark S. VP Finance Construction Used the software for: 2+ years ### "Best Value ERP integrating operations and accounting" June 13, 2017 5.0 Our company reviewed every best in class software package before deciding on eCMS by Computer Guidance Corp. Integration in one product across departments was a very important part of our decision. We went from living in 3 different software platforms in addition to all the excel spreadsheets to just one package doing the same work. Access to data across departments increased alleviating the need for review and reconciliation steps for many processes. After 4 years live on the system i would still go back and make the same decision again. There is always a new product to market that may do something a little better but from an overall value standpoint eCMS has not let us down. Pros Full integration between operations and change management to accounting/financial reporting. Value compared to competition that required substantial money and customization just to get going. Robust functionality across Operations, Human Resources, Payroll, Accounting right out the box. Custom Form editing logical and easy. Custom report writing through IBM Cognos is valuable and logical way to analyze data across the ERP. Support for critical items is addressed with the appropriate level of urgency. Ownership at JDM has exhibited a commitment to innovation and development as they bring in features from their other AEC vertical products. we have seen features come online in the few years that they have owned the company which addressed our desire for updates and improvements. Cons Customization/Support at times can have lengthy lead times when not critical to daily operations. Based on IBM iSeries so IT staff used to a Windows only environment have some training to do. (we have gone to their cloud based SAAS model to alleviate these concerns) Review Source BJ Becky J. ERP Manager Construction Used the software for: 2+ years ### "Computer Gudiance CMS / eCMS user for over 20 years" July 24, 2020 5.0 Computer Guidance has worked well for us for over 20 years. They have helped us through some very difficult times including hardware failure, which never happens on the iSeries. Computer Guidance worked directly with IBM. Computer Guidance restored our data while IBM experts worked on the hardware. Pros Integration feature works very well for us, from uploading payroll to journal entries. Handles large payroll uploads as well as huge job cost journals for WIP entries by job. Easy to setup without the help of a programmer. Multiple ways of extracting data for analysis or writing reports. including: IDI, CONGOS and Business Objects. We are a union contractor and we cannot afford any downtime. eCMS is very reliable and is easily accessible to our remote job sites. Remote site can perform any function we need them to including time entry and printing checks. Computer Guidance has worked hard over the years to get the ever changing union reporting correct. We currently have about 100 different unions setup and without this reporting package it would be a nightmare. eCMS Time Material package is very powerful for us. It saves us a great deal of time producing the level of detail our customers require. Cons eCMS works well for us. Things that may not work the way we wanted we have developed work arounds. Reason for choosing eCMS We felt comfortable with their conversion ability. Viewpoint could not tell us what data they could or could not convert. Review Source CH Christina H. Project Accountant Construction Used the software for: 2+ years ### "Review" September 20, 2019 3.0 Overall, the system has been extremely beneficial to our daily reports, accounting reports and managing construction projects. Wish it was faster though. Pros Easy to navigate. Has many options for reporting and customizing reports and functions. Cons The program is extremely slow and frustrating. EspeciallyReports are not running properly. Program is extremely slow and not efficient. Some of the reports do not work properly. Wish there was a way we could view the invoices in Invoice query rather than imaging. around 3:00 Review Source KR Kyle R. Controller Construction Used the software for: 2+ years ### "Using Computer Guidance" October 21, 2020 4.0 Experience has been good overall, It's a stable platform that can do may things required of a construction software package, and can do it all under one system. Pros Document Imaging, download payroll timesheets, reliable platform, automatic intercompany transactions. Cons Getting the information out of CGC can be difficult sometimes but, with the implementation of the IDIs this challenge is getting easier. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.