# Web+Center Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Web+Center Software - reviews, pricing plans, popular comparisons to other Data Governance products and more.

Source: https://www.capterra.com/p/67731/Web-Center

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# 

 Web+Center Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on February 24, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Web+Center

## What is Web+Center?

Web+Center is a suite of open source, web-based help desk/Service applications that run onsite or in the cloud and support all browser-based devices, including PCs, Macs, smart phones and tablets. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs for applications such as IT help desk, customer support, asset tracking and facilities management.

## What is Web+Center used for?

[Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Data Governance](https://www.capterra.com/data-governance-software/)[IT Ticketing Systems](https://www.capterra.com/it-ticketing-systems-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$300

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Web+Center?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.inet-sciences.com&name=Web+Center)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Web+Center

5.0 (1)

VS.

[4.6 (92)](https://www.capterra.com/p/83211/HappyFox/reviews/)

Starting Price

$300

per user, per month

Starting Price

$24

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (1)

Ease Of Use

4.5 (79)

Value For Money

0.0 (0)

Value For Money

4.5 (63)

Customer Service

5.0 (1)

Customer Service

4.6 (69)

## Web+Center alternatives

[4.4 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

[4.5 (816)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Highest Rated

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

[4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$29.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Escalation

System alerts about the need to escalate an issue or request

API

Application programming interface that allows for integration with other systems/databases

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Customizable Branding

Add customized logos and colors to align with company branding

Data Security

Protect sensitive data for digital privacy

Web+Center 13 features

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Tickets are automatically assigned to specific agents based on predefined rules

Track and manage adherence to policies for any service, product, process, or supplier

Add customized logos and colors to align with company branding

Protect sensitive data for digital privacy

Manage and store data in a database

Manage, store and organize emails within the system or via third-party apps

Track interaction history by documenting conversations for contacts

Managing inventories and tracking changes to hardware and software configurations

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Online portal through which end users can access the system, manage tasks, or obtain information

Set and monitor service level agreements to ensure timely response and resolution

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Free Trial

Free Version

Basic

$300.00

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JC

Jeff C.

IT Director

### "Web+Center is Easy to Use "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.5

4.5

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2015

Pros

Personally I like the fact that the software is open source and can be modified to fit your needs. With general knowledge of ASP code, you can custom tailor the software to work with your company or department. Any time I have emailed the vendor, I have quickly received a reply with my questions answered quickly and professionally.

Cons

There really isn't anything about the software that I do not like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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