# Manhattan SCALE Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Manhattan SCALE Software - reviews, pricing plans, popular comparisons to other Warehouse Management products and more.

Source: https://www.capterra.com/p/679/Manhattan-SCALE

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# 

 Manhattan SCALE Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Manhattan SCALE

## What is Manhattan SCALE?

Manhattan SCALE is a versatile warehouse management system (WMS) designed to address complex supply chain challenges. It is cloud-based and accessible from any device, supporting multiple languages and currencies. The system is highly customizable, allowing for in-app configuration across various warehouse operations such as allocation and replenishment. Its touch-enabled interface and labor management tools enhance efficiency and labor forecasting. Manhattan SCALE integrates seamlessly with various warehouse control systems and offers comprehensive multi-channel fulfillment options, including cross-dock and kitting. Available for on-premises, private cloud, or SaaS deployment, the system enables businesses to optimize supply chain performance, space utilization, and employee engagement with flexible and advanced features.

## What is Manhattan SCALE used for?

[Warehouse Management](https://www.capterra.com/warehouse-management-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Do you work for Manhattan SCALE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.manh.com&name=Manhattan SCALE)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Manhattan SCALE

4.0 (10)

VS.

[4.2 (1,301)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

Contact vendor

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (10)

Ease Of Use

4.0 (1,288)

Value For Money

4.3 (8)

Value For Money

4.1 (1,164)

Customer Service

4.2 (9)

Customer Service

3.9 (1,153)

## Manhattan SCALE alternatives

[4.2 (2,018)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (165)](https://www.capterra.com/p/134177/MRPEasy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (30)](https://www.capterra.com/p/114409/Easy-WMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/679/Manhattan-SCALE/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Inventory Management

Track and manage inventory levels to maintain proper supply

Inventory Optimization

Maintain and control the stock level of inventory

Inventory Tracking

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Kitting

Group and package individual but related items as one package set

Manhattan SCALE 20 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Group and package individual but related items as one package set

Manage the attendance, schedule, and payroll of the labor workforce

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Active monitoring of systems, applications, or networks

Manage all receiving processes within a warehouse

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage and track orders being shipped to customers

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Set up connections to third-party platforms to improve business processes

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Features

3.7 (10)

3.7

Based on 10 reviews

## Pricing

Value for money

4.3 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.3 (8)

4.3

Based on 8 reviews

## Integrations

[

Manhattan Active Transportation Management](https://www.capterra.com/p/179300/Manhattan-Active-Supply-Chain/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (9)

4.2

Based on 9 reviews

## User reviews

Overall rating

4.0

Based on 10 reviews

Filter by rating

5(2)

4(6)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Merchandising Assistant

Retail

### "Runs our DC and web smoothly"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 25, 2018

Pros

I like how this makes dropping orders to distribution center so streamlined and automated. We often find it much faster for vendor fulfilled orders than the old system we used to use.

Cons

We have had issues with generating the correct reports to catch the right date range of orders, and for that reason will occasionally have to run a report that will catch anything that was missed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

Devin H.

Inventory Control Coordinator

Consumer Electronics

### "User friendly for Scale and some 3PL"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 25, 2017

It's been a great tool to learn warehouse management on, using it to learn all the different aspects of warehouse logistics, such as inbound receiving, sorting stocking to outbound picking, packing, and manifesting as well as the inventory control aspects.

Pros

It has always been easy to learn and use in the environment I use it in, great for inventory control, inbound, and outbound environments. Having our own dedicated WMS team that writes our scripting from SQL Server is a great help, and we have recently undergone a substantial go-live software update to Scale, which is never easy, but wasn't as rough as it could have been. Using additional software that Scale has to constantly communicate with in our company, such as Dovetree and Accuterm MDS, ours is a bit complicated, especially having multiple virtual warehouses to keep in balance at the inventory level, but we make it work.

Cons

Customization and mods can get expensive, and this is something we are currently experiencing in our environment due to our recent software update. We lost some mods that worked really well, and getting them back on our newer updated version will likely take time to get it back to being as seamless as our older version was, especially on our new handhelds (rf units) that we use in our D.C. verses desktop version of Scale.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PR

prabhakaran r.

### "Manhattan wmos"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 18, 2017

It was very user friendly. Certainly prefer this tool. Customer service is good and people were friendly. There is lot of interesting functionalities on warehouse management.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Justin H.

### "Manhattan Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

April 6, 2017

Our company is the number one user of Manhattan and it has provided us with great solutions to meet the operational needs. However, the cost of tier 1 WMS has always been challenged.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

QN

Que N.

### "Customer Support is very efficient"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 5, 2017

Solutions processing and project turn around time... Would recommend this WMS and l LM software to any DC

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PR

Prabhakaran R.

### "Manahaatan warehouse management system"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

April 5, 2017

Has lot of good options and customer service is good, i would highly reccomend this software to other users

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Scott G.

### "Scale WMS implementation "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

April 5, 2017

Great overall experience with Manhattan Associates. Their design phase was outstanding and their implementation team was outstanding

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Shaya S.

### "Great product better support and design needed"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

April 5, 2017

Great back end software but needs improved product support and design is clunky and outdated. No other competitors come close so i guess no need.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Scott D.

### "Excellent poroduct very easily supported and user friendly. "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 4, 2017

Works very well. Excellent poroduct very easily supported and user friendly. It has been working since original implementation and is awesome product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DF

Daryl F.

### "A review of Manhattan Scale"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

April 4, 2017

Scale is a flexible WMS that runs on a Microsoft Windows platform using SQL Server as the database. It has a lot of features to compete with a tier one WMS but is simpler to use. Although includes a basic Yard and Labor modules these are very basic when compared to tier one offerings in those areas. Integrates well with Manhattans Billing Management solution making it a useful WMS for a 3PL. Architecture is evolving to a web services based architecture with some of the new features. Easy to implement and integrate with other applications provided Manhattan already has an integration point. Custom development is expensive and can be a timely process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/679/Manhattan-SCALE/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)