--- title: "Manhattan SCALE Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Manhattan SCALE Software - reviews, pricing plans, popular comparisons to other Warehouse Management products and more." source_url: "https://www.capterra.com/p/679/Manhattan-SCALE/" page_type: "product" language: "en" --- # Manhattan SCALE Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Manhattan SCALE ## What is Manhattan SCALE? Manhattan SCALE is a versatile warehouse management system (WMS) designed to address complex supply chain challenges. It is cloud-based and accessible from any device, supporting multiple languages and currencies. The system is highly customizable, allowing for in-app configuration across various warehouse operations such as allocation and replenishment. Its touch-enabled interface and labor management tools enhance efficiency and labor forecasting. Manhattan SCALE integrates seamlessly with various warehouse control systems and offers comprehensive multi-channel fulfillment options, including cross-dock and kitting. Available for on-premises, private cloud, or SaaS deployment, the system enables businesses to optimize supply chain performance, space utilization, and employee engagement with flexible and advanced features. ## What is Manhattan SCALE used for? [Warehouse Management](https://www.capterra.com/warehouse-management-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Manhattan SCALE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.manh.com&name=Manhattan SCALE) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Manhattan SCALE 4.0 (10) VS. [4.2 (1,128)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (10) Ease Of Use 4.1 (1,123) Value For Money 4.3 (8) Value For Money 4.1 (885) Customer Service 4.2 (9) Customer Service 4.3 (1,053) ## Manhattan SCALE alternatives [4.2 (2,057)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (358)](https://www.capterra.com/p/232310/InventoryCloud/reviews/) Starting price $108.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,318)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.5 (169)](https://www.capterra.com/p/134177/MRPEasy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/679/Manhattan-SCALE/alternatives/) ## FAQs about Manhattan SCALE Overview ### What company size and specific industries is Manhattan SCALE built for? Manhattan SCALE is designed for mid-market and enterprise organizations in retail, grocery, manufacturing, medical and pharmaceutical, trucking and carrier management, wholesale, and third-party logistics. It fits businesses that need warehouse and supply chain software tailored to these sectors. Features and Usability ### What are the key features of Manhattan SCALE? Manhattan SCALE offers inventory management, inventory tracking, inventory optimization, and inventory replenishment for stock control, along with order management, order tracking, purchase order management, receiving, and shipping management. It also includes real-time reporting, activity dashboards, alerts and notifications, labor management, multi-location support, and third-party integrations. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Manhattan SCALE integrate with? Manhattan SCALE connects natively to Manhattan Active Inventory and Manhattan Active Transportation Management. These integrations cover inventory control and transportation management, giving Manhattan SCALE two cataloged platform connections for core warehouse and supply chain operations. Getting Started and Support ### What training and onboarding options does Manhattan SCALE offer? Manhattan SCALE provides documentation for teams getting started with the product. This format gives users written reference material for reviewing features, checking steps, and supporting setup or ongoing use as needed. Getting Started and Support ### What customer support options does Manhattan SCALE offer? Manhattan SCALE offers email/help desk, FAQ/forum, and phone support. Support access is structured around these channels for users who need assistance with setup or day-to-day use. No reviewer feedback about response times, helpfulness, or common support frustrations is available in the catalog data. ## Features AI summary Based on 1,917 Warehouse Management reviews Capterra reviewers point to these as the top priorities when choosing warehouse management software: - **Inventory Management** (**65%** of reviewers rated this feature as critical) - **Inventory Tracking** (**63%**) - **Order Management** (**57%**) Manhattan SCALE supports all three of the features buyers rate most highly: **Inventory Management**, **Inventory Tracking**, and **Order Management**. Together, these capabilities help businesses maintain accurate stock levels, monitor inventory movement across the warehouse, and manage orders more efficiently, allowing teams to improve fulfillment accuracy and keep daily operations running smoothly. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Inventory Management Track and manage inventory levels to maintain proper supply Inventory Optimization Maintain and control the stock level of inventory Inventory Tracking Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Kitting Group and package individual but related items as one package set Manhattan SCALE 20 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitting: Group and package individual but related items as one package set - Labor Management: Manage the attendance, schedule, and payroll of the labor workforce - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Receiving: Manage all receiving processes within a warehouse - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 3.7 (10) 3.7 Based on 10 reviews ## Pricing Value for money 4.3 (8) ### Starting price Free trial not available Value for money 4.3 (8) 4.3 Based on 8 reviews ## Integrations [ Manhattan Active Transportation Management](https://www.capterra.com/p/179300/Manhattan-Active-Supply-Chain/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (9) 4.2 Based on 9 reviews ## User reviews Overall rating 4.0 Based on 10 reviews Filter by rating 5(2) 4(6) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Merchandising Assistant Retail ### "Runs our DC and web smoothly" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 25, 2018 Pros I like how this makes dropping orders to distribution center so streamlined and automated. We often find it much faster for vendor fulfilled orders than the old system we used to use. Cons We have had issues with generating the correct reports to catch the right date range of orders, and for that reason will occasionally have to run a report that will catch anything that was missed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH Devin H. Inventory Control Coordinator Consumer Electronics ### "User friendly for Scale and some 3PL" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 25, 2017 It's been a great tool to learn warehouse management on, using it to learn all the different aspects of warehouse logistics, such as inbound receiving, sorting stocking to outbound picking, packing, and manifesting as well as the inventory control aspects. Pros It has always been easy to learn and use in the environment I use it in, great for inventory control, inbound, and outbound environments. Having our own dedicated WMS team that writes our scripting from SQL Server is a great help, and we have recently undergone a substantial go-live software update to Scale, which is never easy, but wasn't as rough as it could have been. Using additional software that Scale has to constantly communicate with in our company, such as Dovetree and Accuterm MDS, ours is a bit complicated, especially having multiple virtual warehouses to keep in balance at the inventory level, but we make it work. Cons Customization and mods can get expensive, and this is something we are currently experiencing in our environment due to our recent software update. We lost some mods that worked really well, and getting them back on our newer updated version will likely take time to get it back to being as seamless as our older version was, especially on our new handhelds (rf units) that we use in our D.C. verses desktop version of Scale. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR prabhakaran R. ### "Manhattan wmos" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 18, 2017 It was very user friendly. Certainly prefer this tool. Customer service is good and people were friendly. There is lot of interesting functionalities on warehouse management. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Justin H. ### "Manhattan Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 April 6, 2017 Our company is the number one user of Manhattan and it has provided us with great solutions to meet the operational needs. However, the cost of tier 1 WMS has always been challenged. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. QN Que N. ### "Customer Support is very efficient" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 5, 2017 Solutions processing and project turn around time... Would recommend this WMS and l LM software to any DC Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PR Prabhakaran R. ### "Manahaatan warehouse management system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 April 5, 2017 Has lot of good options and customer service is good, i would highly reccomend this software to other users Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Scott G. ### "Scale WMS implementation " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 April 5, 2017 Great overall experience with Manhattan Associates. Their design phase was outstanding and their implementation team was outstanding Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Shaya S. ### "Great product better support and design needed" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 April 5, 2017 Great back end software but needs improved product support and design is clunky and outdated. No other competitors come close so i guess no need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Scott D. ### "Excellent poroduct very easily supported and user friendly. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 4, 2017 Works very well. Excellent poroduct very easily supported and user friendly. It has been working since original implementation and is awesome product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DF Daryl F. ### "A review of Manhattan Scale" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 April 4, 2017 Scale is a flexible WMS that runs on a Microsoft Windows platform using SQL Server as the database. It has a lot of features to compete with a tier one WMS but is simpler to use. Although includes a basic Yard and Labor modules these are very basic when compared to tier one offerings in those areas. Integrates well with Manhattans Billing Management solution making it a useful WMS for a 3PL. Architecture is evolving to a web services based architecture with some of the new features. Easy to implement and integrate with other applications provided Manhattan already has an integration point. Custom development is expensive and can be a timely process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/679/Manhattan-SCALE/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.