# Page 5 | TurboRater Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is TurboRater the right Insurance Rating solution for you? Explore 142 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/6816/TurboRater/reviews

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TurboRater

4.3 (142)

[View alternatives](https://www.capterra.com/p/6816/TurboRater/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of TurboRater

## Showing most helpful reviews

Showing 101-125 of 142 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GB

Gabriela B.  
Agent  
Insurance  
Used the software for: 1-2 years

### "ITC great for my company "

May 28, 2020

5.0

My overall experiences have been satisfying while using this software, I will definitely recommended to some of my insurance agents friends.

Pros

its very easy to use and helpful when comparing insurance companies rates.

Cons

Everything about the software I like, I have not had any problems while using it.

Review Source

Response from Zywave

June 25, 2020

Hi Gabriela, Thank you for your review! We appreciate your feedback. We are pleased that you are happy with TurboRater! Please let us know if we can do anything to help!

BR

Ben R.  
Sales Agent  
Insurance  
Used the software for: 1-2 years

### "The General"

May 28, 2020

5.0

Pros

The single screen quoting method and that it is able to bridge to the company and Matrix.

Cons

When someone saves a quote you can't go back to the price screen without re rating the quote

Review Source

Response from Zywave

July 8, 2020

Hi Ben, We appreciate your review of TurboRater. Your feedback is very important to us. Could you please provide more information and we will have a member of our team reach out to help you resolve any questions or concerns that you have? Thank you again for your review!

SARR

Sandy Aldana Riley R.  
RISK MANAGEMENT ANALYST DIRECTOR  
Insurance  
Used the software for: 6-12 months

### "fast "

June 9, 2020

4.0

Pros

easy to use - fast bridge with the companies

Cons

Can open 2 quotes at the same time / intermediate make a damage in both files / relation ship with driver always is a spouse should be other

Review Source

Response from Zywave

July 8, 2020

Hi Sandy, We appreciate your review of TurboRater. Your feedback is very important to us. These are all great suggestions to help serve our clients better. We have passed your suggestions on to our product team. Is there anything else we can do to improve your experience with TurboRater? Thank you again for your great feedback. We cannot improve our products without input like this from our clients. Please let me know if you need anything else.

LW

Larry W.  
president  
Insurance  
Used the software for: 6-12 months

### "Time consuming"

June 9, 2020

3.0

Too time consuming.

Pros

Rates every company. Rates are different when you bridge to some companies but that's OK.

Cons

Too busy having to reenter information for every requote.

Reason for choosing TurboRater

N/A

Review Source

Response from Zywave

July 8, 2020

Hi Larry, We appreciate your review of TurboRater. Your feedback is very important to us. There is a fast re-rate section on the comparison screen to change the coverage quickly and re-rate the quote without re-entering all the information. Would it be helpful to have a member of our team reach out to help you resolve any questions or concerns that you have? Thank you again for your review, and please let me know if I can be of any assistance!

lO

leonela O.  
owner  
Insurance  
Used the software for: 6-12 months

### "ITC BETTER THAN FSC "

June 9, 2020

5.0

ITS GREAT AND THE WEBSITES ARE AMAZING AS WELL

Pros

I've only used two systems in my entire career and ITC IS PERFECT! YOU CAN'T HIDE QUOTES IN ITC LIKE YOU CAN IN FSC.

Cons

I REALLY DON'T HAVE ANY CONS ABOUT THIS PRODUCT I WOULD RECOMMEND THIS PRODUCT TO ANYONE AND EVERYONE

Reason for choosing TurboRater

I CHOSE FSC BECAUSE ITS FOOL PROOF! IT REALY HELPS WITH KEEPING TRACK OF LEADS.

Review Source

Response from Zywave

June 25, 2020

Hi Leonela, Thank you for your review! We appreciate your feedback. We are pleased that you are happy with TurboRater! Please let us know if we can do anything to help!

VA

Veronica A.  
owner  
Insurance  
Used the software for: 6-12 months

### "Good"

June 6, 2020

5.0

Pros

Easy to enter the information and very fast to get a quote

Cons

I had some problems with the system freezing and I was for several hours without service

Review Source

Response from Zywave

July 8, 2020

Hi Veronica, We appreciate your review of TurboRater. Your feedback is very important to us. We would love an opportunity to help out. Can you provide some additional details so a client success manager can reach out with a resolution? When did this occur? Have you spoken to a member of our team about your system freezing? I look forward to hearing from you soon, and thank you again for your excellent review!

NL

Nomar L.  
Owner-Agent  
Insurance  
Used the software for: 6-12 months

### "Reports"

June 5, 2020

5.0

Excellent

Pros

Easy to work and friendly- integration with myaccuaagency

Cons

Need more statistics reports and a way to switch the drivers

Review Source

Response from Zywave

July 8, 2020

Hi Nomar, We appreciate your review of TurboRater. Your feedback is very important to us. You mentioned a desire for more statistics reports. Are you referring to reports within TurboRater or AccuAgency? More advanced reporting is available for TurboRater. Would you like a member of our team to reach out to discuss this further? Thank you again for your excellent review and feedback. We cannot improve without it.

HC

Haley C.  
CSR  
Insurance  
Used the software for: 6-12 months

### "Good Product"

June 2, 2020

4.0

Good

Pros

Allows us to access all our insurance providers at once and for one price no matter how many companies we use.

Cons

Has a tendency to run slow when using the rater.

Review Source

Response from Zywave

July 8, 2020

Hi Haley, We appreciate your review of TurboRater. Your feedback is very important to us. Can you please provide some additional information about TurboRater running slow? There could be a few different issues that are causing this. Would you like a member of our technical support team to reach out to help resolve this issue? Thank you again for your feedback!

BB

Brittany B.  
Agency Owner  
Insurance  
Used the software for: Less than 6 months

### "Turbo Rater"

June 4, 2020

3.0

Pros

This was the easiest setup I have used. The online setup process was a breeze. Took only a few minutes. All the quoting information is easily accessible on one screen.

Cons

There are many carriers this does not integrate with. Some of the carriers that do, have several errors that don't allow for accurate rating information. The training available seems to be minimal.

Review Source

Response from Zywave

July 8, 2020

Hi Brittany, We appreciate your review of TurboRater. Your feedback is very important to us. Would it be beneficial for you if we set up additional one-on-one training? I can have your Client Success Manager reach out to schedule that for you. We are continually adding carriers to the system. Which carriers do you need? We will refer them to our carrier relations team. Please follow the monthly TurboRater newsletter to see all new and added carriers! Thank you again for your review! We cannot improve without the feedback of our clients!

DR

Desiree R.  
owner  
Insurance  
Used the software for: Less than 6 months

### "training"

June 2, 2020

3.0

it is allot, came out of accutrack era so was extremely spoiled the wait times for customer service is always over 20 minutes which is bad.

Pros

I love the text and instant load when client send you something and text history is kept.

Cons

you have to put so much information to pull in the house hold and cars etc

Review Source

Response from Zywave

July 8, 2020

Hi Desiree, We appreciate your review of TurboRater. Your feedback is very important to us. You can turn off fields, but not fields that are required by companies to quote. This article is an excellent resource for more information about this topic: https://resources.getitc.com/rating-content/who-decides-the-questions-used-in-a-comparative-rater-to-quote-a-risk If these questions are in the single-screen entry, you can turn off some fields. If you have any questions about how to do this, please let me know, and I will have a member of our team reach out as soon as possible. Thank you again for your excellent review!

OU

O'Shea U.  
CIO  
Insurance  
Used the software for: Less than 6 months

### "TurboRater Review"

May 28, 2020

3.0

I purchased TurboRater with hopes to solve my integration challenges with Applied Epic. However, for two months the software did not work with Epic. Support tried to assist but I could not use the product in my environment until the issue was resolved. The biggest issue was the non-response from the business development team throughout this process. No one from this team returned my voicemails or emails during my crisis.

Pros

I liked the integration this product had with Applied Epic and the variety of carriers that it supported.

Cons

It turns out the integration between TurboRater and Epic is not a seamless process.

Reason for choosing TurboRater

We evaluated all the other raters on the market. Since we have a lot of non-standard clients, TurboRater supported the carriers we needed while still integrating with Applied Epic.

Review Source

JM

Jean M.  
Principal  
Financial Services  
Used the software for: 1-2 years

### "Best software "

June 2, 2020

5.0

Exceptional

Pros

Easy yo use, ability to quote multiple companies.

Cons

Nothing, everything is great. I love it

Reason for choosing TurboRater

Price

Review Source

Response from Zywave

June 25, 2020

Hi Jean, Thank you for your review! We appreciate your feedback. We are pleased that you are happy with TurboRater! Please let us know if we can do anything to help!

BL

Brad L.  
President  
Insurance  
Used the software for: Less than 6 months

### "Great rating tool"

May 28, 2020

5.0

Pros

simple and easy to use rating system for your office

Cons

Customer service is great, but slow. It's probably that way with all of these types of companies

Switched from

[EZLynx](https://www.capterra.com/p/102928/EZLynx/)

Ezlynx training was terrible. We wanted some one to help us get our client mngt system up and running

Review Source

Response from Zywave

June 25, 2020

Hi Brad, Thank you for your review! We appreciate your feedback. We are pleased that you are happy with TurboRater! If you have any questions or concerns, please let me know and I will have a member of our support team reach out as soon as possible. Thank you again for your review and for trusting TurboRater for your agency!

SO

Sarah O.  
Owner/Agent  
Insurance  
Used the software for: Less than 6 months

### "Not recommended"

June 3, 2020

2.0

Not very happy.

Pros

I do not like the new ITC Turbo Rater. I have used many auto insurance raters over the last 20 years I've been in insurance, and this is by far the most complicated & worst one.

Cons

It makes you input too much information. It is complicated.

Review Source

Response from Zywave

July 8, 2020

Hi Sarah, We appreciate your review of TurboRater. Your feedback is very important to us. Would some additional one-on-one training be helpful? I can have your Client Success Manager reach out to schedule that for you. We want to help you be successful and believe TurboRater can be an essential part of that. Thank you again for your review and feedback. We cannot improve without the input of our clients. We look forward to enhancing your experience with TurboRater very soon. Please let me know if I can help in any way.

OG

Osbaldo G.  
Owner  
Insurance  
Used the software for: Less than 6 months

### "Turborate"

May 28, 2020

5.0

I star my office on March, and it has been really useful!! And I love that is web base. I do quote for auto dealers at his place

Pros

Is easy to use, and cheaper that fsc, with the same functionality

Cons

When you have to add previous insurance, it ask for to much information

Reason for choosing TurboRater

Price, web base and really good experience with \[SENSITIVE CONTENT HIDDEN\] from sales department!! Really good customer services

Review Source

Response from Zywave

July 8, 2020

Hi Osbaldo, We appreciate your review of TurboRater. Your feedback is very important to us. We would love the opportunity to address your concerns about entering in too much information for previous insurance policies. Can you provide some additional information to us so we can address this accurately? Thank you again for your excellent review! We appreciate your feedback and cannot improve without it.

MM

Mayela M.  
Owner  
Insurance  
Used the software for: 6-12 months

### "The Best"

June 9, 2020

5.0

Pros

The software is easy to use. We started our agency with no rater. TurboRater definitely made our quoting process easier.

Cons

The software is perfect as it is. There is nothing we don't like about it.

Review Source

Response from Zywave

June 25, 2020

Hi Mayela, Thank you for your review! We appreciate your feedback. We are pleased that you are happy with TurboRater! Please let us know if we can do anything to help!

NB

Nathan B.  
Owner  
Insurance  
Used the software for: 6-12 months

### "TurboRater Insurance Rating"

May 28, 2020

4.0

Pretty good, setup was easy but I left due to cost.

Pros

The software is robust and often times returns rates more accurately than its competitors. The customer support is fantastic as well, even weekend support and 2 way integrations with most AMS systems

Cons

For an agency with more than one user and multiple states it becomes unaffordable rapidly. Having 10nlicenses will set you. Back hundreds to use their software The UI is a little clunky as well sometimes I would loose track of where I was at

Reason for choosing TurboRater

Functions and integration with my AMS

Review Source

Response from Zywave

July 8, 2020

Hi Nathan, We appreciate your review of TurboRater. Your feedback is very important to us. We apologize for your bad experience with TurboRater. We regret that we were not able to find a solution for you and your agency. This is not indicative of our values and the experience we strive to provide for our clients. We wish you the best of luck in the future!

PK

Penny K.  
Chief Admin Officer  
Insurance  
Used the software for: 1-2 years

### "Really good product that helps minimize time"

May 20, 2021

5.0

Saves time using a software that quotes with multiple companies. I personally find it easy to use.

Pros

Very easy integration into our company. Saves time from quoting directly with each company we represent.

Cons

A little pricey in my opinion because we only have 2 people that uses the software & only represents 5 companies.

Review Source

Response from Zywave

May 24, 2021

Hi Penny, Thank you for taking the time to leave us a review for TurboRater. Your feedback is very important to us and we appreciate the great review. Please let me know if you need anything!

AL

Andy L.  
agent  
Insurance  
Used the software for: 6-12 months

### "review"

June 6, 2020

5.0

Great!

Pros

Easy to use. manage prospect & convert to app. :0)

Cons

There is not least but most if not all great program platform.

Reason for choosing TurboRater

Broad options & easy to use.

Review Source

Response from Zywave

June 25, 2020

Hi Andy, Thank you for your review! We appreciate your feedback. We are pleased that you are happy with TurboRater! Please let us know if we can do anything to help!

BR

Barbara R.  
Agent/Manager  
Insurance  
Used the software for: 2+ years

### "Great Choice"

June 5, 2020

5.0

Easy to quote.

Pros

It is user friendly and saves a lot of time by quoting muliple policies.

Cons

It was difficult to use after the upgrade. But now that I've learned, it's much better. Thank you.

Review Source

Response from Zywave

June 25, 2020

Hi Barbara, Thank you for your review! We appreciate your feedback. We are pleased that you are happy with TurboRater! Please let us know if we can do anything to help!

FG

Felipe G.  
OWNER  
Insurance  
Used the software for: Less than 6 months

### "FIESTATX048"

May 28, 2020

5.0

I HAVE CALL TWICE ABOUT LOG IN TO MY SISTEM AND BOTH TIMES I WAS HELPED BUT THE SYSTEM IS PRETTY GOOD AND RELAIBLE, I USUALLY DONT HAVE ANY ISSUES.

Pros

IT MAKE IT EASY TO DO A QUOTE WHEN WE ENTER THE INFORMATION; IT HELPS TO KNOW WHAT DIFFERENT COMPANIES CAN RATE AND ALSO HELPS ME TO KNOIW WERE SHOULD I GO WITH AFTER DOING IT FOR A WHILE YOU CAN TELL WISH COMPANIES ARE MORE ACCURATE

Cons

I AM FEARLY NEW I AM STILL LEARNING THE SYSTEM SO AT THIS POINT I AM OK

Reason for choosing TurboRater

IT WAS ALREADY INSTALLED WHEN I PURCHASE THE FRANCHISE

Review Source

Response from Zywave

June 25, 2020

Hi Felipe, Thank you for your review! We appreciate your feedback. We are pleased that you are happy with TurboRater so far! Please let us know if we can do anything to help!

MC

Marysol C.  
Insurance agent  
Insurance  
Used the software for: Less than 6 months

### "Affordable and does its job "

June 2, 2020

5.0

Pros

It’s based off online website and not a spyware system that needs to be downloaded. Makes it way more conviniéndole and not having to deal with software updates once or twice a month is just great.

Cons

There are no cons your get your money’s worth with TURBO RATER.

Review Source

Response from Zywave

June 25, 2020

Hi Marysol, Thank you for your review! We appreciate your feedback. We are pleased that you are happy with TurboRater! Please let us know if we can do anything to help!

AL

Anthony L.  
Agent  
Insurance  
Used the software for: Less than 6 months

### "TurboRater"

May 28, 2020

5.0

Pros

I like how almost all info can be entered on one screen, this makes running quotes more efficient.

Cons

Currently my only issue is the home bringing to my CRM is not working.

Review Source

Response from Zywave

June 12, 2020

Hi Anthony, Thank you for your review of TurboRater. Your feedback is very important to us. We would love the opportunity to help you address this issue with bridging to your CRM. Please let us know how a technical support agent can be in touch to help fix this.

KO

Koya O.  
Agent/President  
Insurance  
Used the software for: 2+ years

### "The Ultimate Rater"

June 10, 2020

5.0

Impressive

Pros

Easy to use and customer service and immediate online response.

Cons

Continuing improvements to products. Not applicable

Review Source

Response from Zywave

June 25, 2020

Hi Koya, Thank you for your review! We appreciate your feedback. We are pleased that you are happy with TurboRater! Please let us know if we can do anything to help!

BS

Bessie S.  
Office Manager  
Insurance  
Used the software for: 6-12 months

### "Saved me lots of time!"

June 2, 2020

5.0

Pros

The rater and the bridging to the insurance company.

Cons

Kinda slow.

Review Source

Response from Zywave

June 30, 2020

Hi Bessie, Thank you for your review of TurboRater. Your feedback is very important to us. If you have any additional questions or concerns, please let me know!

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