# NavRisk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NavRisk Software - reviews, pricing plans, popular comparisons to other Risk Management products and more.

Source: https://www.capterra.com/p/68177/NavRisk

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# 

 NavRisk Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

NavRisk

## What is NavRisk?

NAVRISK VISION is a comprehensive administration tool for General Liability, Medical Practice Liability, and Workers Compensation Claims with additional solutions for Analytics, RMIS, Policy Issuance, Safety and Property Appraisal. We serve clients in the alternative risk market including Self-Insureds, Public Risk Pools, Insurance Brokers, and TPAs.

## What is NavRisk used for?

[Claims Processing](https://www.capterra.com/claims-processing-software/)[Insurance Policy](https://www.capterra.com/insurance-policy-software/)[Risk Management](https://www.capterra.com/risk-management-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$40000

Per User, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for NavRisk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.davidcorp.com&name=NavRisk)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### NavRisk

3.2 (14)

VS.

[4.5 (532)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$40000

Per User, Per Year

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.9 (14)

Ease Of Use

4.1 (531)

Value For Money

2.9 (14)

Value For Money

4.2 (435)

Customer Service

3.6 (14)

Customer Service

4.5 (496)

## NavRisk alternatives

Highest Rated

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (39)](https://www.capterra.com/p/151388/teammate-risk-compliance/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (353)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/68177/NavRisk/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Cancellation Tracking

Track cancellations of policies, accounts, orders, appointments, etc.

NavRisk 33 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Create, manage, and send invoices or bills to customers

Track cancellations of policies, accounts, orders, appointments, etc.

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Manage insurance and claims adjuster agents

Process of tracking new and submitted claims and the status of submitted claims

Tracking, calculating, and paying commissions and earnings to employees

Track and manage adherence to policies for any service, product, process, or supplier

Investigate and take action at root cause or error in processes to prevent recurring issues

Store and organize information about customers and previous interactions

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Transfer of data from one computer system to another

A paperless claim form that is electronically shared

Store, manage and track all forms in a centralized location

Process new insurance policies or modifications to existing policies.

Ensure internal objectives and compliance with policies are met

Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation

Manage risk that occurs from systems failure or inadequate processes

Process of creating insurance policies and assigning them to policyholders

A repository of all past and existing policies

Generate quotes or estimates for customers

The calculation of a price/premium based on specific variables.

Track policy reinstatements after policies have been canceled

Consolidation of data from multiple sources, products, and systems to manage the reinsurance process.

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

Identify, monitor, and assess risks to brands

Initiate collection and analysis of known risks

Manage the review process to determine financial risk on a loan or application

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.0 (14)

3.0

Based on 14 reviews

## Pricing

Value for money

2.9 (14)

Basic

$40,000

Per User,Per Year

Value for money

2.9 (14)

2.9

Based on 14 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.6 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (14)

3.6

Based on 14 reviews

## User reviews

Overall rating

3.2

Based on 14 reviews

Filter by rating

5(1)

4(5)

3(4)

2(4)

1(0)

Mentioned topic

Sorted by most recent

SL

Susana L.

Analyst

### "Not as great as could be"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

July 26, 2018

Pros

It could be because of the agreement we have, but I had issues logging in, no one could help me at my office , I had to talk to someone at their office, it took sometime for a fairly simple process, reset a password.

Cons

It is slow, takes a long time to load, and again this can be an issue at my work. It is not that easy to navigate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Ken W.

Work Comp Claims Adjuster

### "I'm disappointed that your product regressed from Renaissance to Navrisk. "

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

December 8, 2017

Pros

Document save feature from a scan, where I can have a report saved for future reference. That way if the report is misplaced it is readily available.

Cons

With Renaissance, I could take a letter I wrote on another claim, paste it in another claim just changing the name, claim number, etc. in maybe 3 minutes. I haven't figured out how to do that on Navrisk after 10 months with it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jason H.

Claims Adjuster II

### "It was easy to navigate."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 8, 2017

Pros

It was easy to understand how to choose options. It was easy to choose whether to purchase contact lenses or glasses.

Cons

It was hard to log in. At first it was hard to navigate the website but now it is easy to navigate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Cynthia C.

Workers' Compensation Claims Specialist III

### "Frustrating and time-consuming"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

December 8, 2017

Pros

I like that one can customize the appearance and layout of the desktop. Other than that, I can't think of anything I really like about it.

Cons

Takes multiple clicks to do what one used to accomplish in Renaissance. Unable to tab across fields; must use mouse. Have to scroll through too many screens to get to where you want to be.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KT

Kristen T.

VP of Underwriting

### "Relatively pleasant, a few minor bumps but were quickly resolved"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 8, 2017

We will have found more efficiencies with our work flow.

Pros

I like that its web based now. I'm really liking the processing of quotes/policies capabilities. Its much easier to track what's going on with an account.

Cons

I dislike changing from a editable grid to a view only grid. That was a set back for our functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PS

Pattijo S.

Work Comp Coordinator

### "Disappointing. Web based program not as functional as we had hoped. Renaissance was better."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

December 8, 2017

Web based software allows us to work claims when we're traveling.

Pros

Having web-based software is ideal for traveling. The EDI reporting works efficiently most of the time which is critical since electronic reporting is required of insurers in MT. The response time is consistently good. This was a concern when we began looking at webbased software. Creating trouble tickets is easy. We periodically get emails requesting our opinion and we're asked if we have any concerns. If we had more time we would take more advantage of support when its offered. The annual contract service fee is reasonable.

Cons

SAP Reporting has been the biggest problem. Running reports is slow. The formatting /shading of the reports uses too much paper and ink. The drop-downs default to oldest dates. This is particularly a problem in medical review. The MT fee schedule is updated annually. When we enter CPT code, system defaults to the oldest fee schedule. We have to scroll down to select the newest fee schedule amounts. Unecessarily time consuming. Default needs to be changed to grab the newest date. It's baffling to us that this hasn't been fixed. It doesn't seem we are the only insurer that this affects.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

Denise R.

Underwriting Assistant

Insurance

### "I process changes to the policies and issue certificates of insurance"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 5, 2017

Better layout of information and user friendly in some items (looking up particular vehicles, properties, finding a member).

Pros

I like the overall layout of the screens-easy to read and quick to look up items such as particular vehicles and properties by typing a few letters.

Cons

too many tabs to go through for looking at a particular item and more steps in processing work and the process to do certificates is not user friendly as I am unable to revise a certificate holder name (I have to add a new item to the list of certificate holders).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Michael H.

General Manager

Insurance

### "My experience with NavRisk Vision has been extremely disappointing. "

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

December 4, 2017

Cons

No commas for amounts in many places, e.g. claims summary and detail tabs. This makes it very difficult to tell the amount of large numbers (we have claims that are over $1.0 million). NavRisk Vision report cannot be scheduled to run automatically. This is a feature that has been part of the David Corp claims software since 1988. When exporting files out of NavRisk Vision the default file type is for Chrystal Reports rather than the pdf format. Bulk payments - claim number has to be reentered for each payment, reverts to first claim in the bulk payments. Certain check printing features that were in prior systems are no longer available. Problems with 1099 reporting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Dawn B.

Accountant

Insurance

### "Lots of fancy features we can't use. None of the ones we need."

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

December 4, 2017

Pros

Easy Access Launch pad into modules. Setting used for last version of same report are saved for the next time you create it.

Cons

A lot more things are manual now with the upgrade. Should be the other way around. Things should be more automated. Cannot schedule Navrisk Vision reports. Fancy features designed for the boardroom, but no thought to the users putting the data in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Cassandra O.

Workers Comp Coordinator, DrugFree Workplace Coordinator, Travel Coordinator

Construction

### "Has everything we need and great customer service"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 4, 2017

Pros

The value and the customer service, it has everything we need for claim's software. The company is very friendly as well.

Cons

Hard to use, can have some issues when inputting data. Not user-friendly. I have to write down a lot of the step by step directions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/68177/NavRisk/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)