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Our expertise is in insurance and risk management software solutions for public entity risk pools, third party administrators (TPAs) and self insured companies.

Product Details

NAVRISK VISION is a comprehensive administration tool for General Liability, Medical Practice Liability, and Workers Compensation Claims with additional solutions for Analytics, RMIS, Policy Issuance, Safety and Property Appraisal. We serve clients in the alternative risk market including Self-Insureds, Public Risk Pools, Insurance Brokers, and TPAs.

Contact Details

DAVID

http://www.davidcorp.com

Founded in 1984

Located in United States

Starting Price

  • $40000.00/year

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

NAVRISK VISION Features

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputational Risk Management
Response Management
Risk Assessment
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration
Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management
Audit Trails
Automated Review & Approval
Best Practices Library
Content Management
Dashboard
Knowledge Capture
Policy Creation Wizard
Policy Training
Read & Acknowledge
Version Control
Workflow Management

NAVRISK VISION Reviews

Overall
3/5
Ease of Use
3/5
Customer Service
3.5/5

Showing Most Helpful

Showing 14 of 14 reviews

Showing Most Helpful

Showing 14 of 14 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Pattijo S.
Work Comp Coordinator
Unspecified
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
2/5
Likelihood to Recommend
3/10
Reviewer Source 
Source: Capterra
December 8, 2017

“Disappointing. Web based program not as functional as we had hoped. Renaissance was better.”

OverallWeb based software allows us to work claims when we're traveling.
ProsHaving web-based software is ideal for traveling. The EDI reporting works efficiently most of the time which is critical since electronic reporting is required of insurers in MT. The response time is consistently good. This was a concern when we began looking at webbased software. Creating trouble tickets is easy. We periodically get emails requesting our opinion and we're asked if we have any concerns. If we had more time we would take more advantage of support when its offered. The annual contract service fee is reasonable.
ConsSAP Reporting has been the biggest problem. Running reports is slow. The formatting /shading of the reports uses too much paper and ink. The drop-downs default to oldest dates. This is particularly a problem in medical review. The MT fee schedule is updated annually. When we enter CPT code, system defaults to the oldest fee schedule. We have to scroll down to select the newest fee schedule amounts. Unecessarily time consuming. Default needs to be changed to grab the newest date. It's baffling to us that this hasn't been fixed. It doesn't seem we are the only insurer that this affects.
Reviewer Source 
Source: Capterra
December 8, 2017
Suzie B.
Associate Underwriter
Unspecified
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
4/5
Features
2/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
November 29, 2017

“Ease of use if awful, ”

ProsExporter is more user friendly for running reports than the old one was. We like the tiles feature.
ConsWAY too many steps to accomplish things such as endorsements!!!!!! No scroll feature available, instead use must select the next page. We miss the history icon in the coverage area. Too much white space, the screens need to be more condensed to help cut down on scrolling up and down constantly. It times out or locks up more than the old product.
Reviewer Source 
Source: Capterra
November 29, 2017
Avatar Image
Paul L.
Risk Analyst
Government Administration, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
November 29, 2017

“We were an early adopter of NavRisk and have been pleased since the roll out.”

ProsEase of accessibility even from the field. We can access it when we are at meetings with out laptops with no need for a special connection. I love that I can even access it from my iPhone.
ConsThe document generation via letters in the system. The old silver light version was not that great and the newer version it replaced is even worse.
Reviewer Source 
Source: Capterra
November 29, 2017
Denise R.
Underwriting Assistant
Insurance, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
December 5, 2017

“I process changes to the policies and issue certificates of insurance”

OverallBetter layout of information and user friendly in some items (looking up particular vehicles, properties, finding a member).
ProsI like the overall layout of the screens-easy to read and quick to look up items such as particular vehicles and properties by typing a few letters.
Constoo many tabs to go through for looking at a particular item and more steps in processing work and the process to do certificates is not user friendly as I am unable to revise a certificate holder name (I have to add a new item to the list of certificate holders).
Reviewer Source 
Source: Capterra
December 5, 2017
Avatar Image
Cassandra O.
Workers Comp Coordinator, DrugFree Workplace Coordinator, Travel Coordinator
Construction, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 4, 2017

“Has everything we need and great customer service”

ProsThe value and the customer service, it has everything we need for claim's software. The company is very friendly as well.
ConsHard to use, can have some issues when inputting data. Not user-friendly. I have to write down a lot of the step by step directions.
Reviewer Source 
Source: Capterra
December 4, 2017
Michael H.
General Manager
Insurance, 1-10 employees
Used the software for: 2+ years
Overall Rating
2/5
Ease of Use
2/5
Customer Service
3/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
December 4, 2017

“My experience with NavRisk Vision has been extremely disappointing. ”

ConsNo commas for amounts in many places, e.g. claims summary and detail tabs. This makes it very difficult to tell the amount of large numbers (we have claims that are over $1.0 million). NavRisk Vision report cannot be scheduled to run automatically. This is a feature that has been part of the David Corp claims software since 1988. When exporting files out of NavRisk Vision the default file type is for Chrystal Reports rather than the pdf format. Bulk payments - claim number has to be reentered for each payment, reverts to first claim in the bulk payments. Certain check printing features that were in prior systems are no longer available. Problems with 1099 reporting.
Reviewer Source 
Source: Capterra
December 4, 2017
Laura A.
Workers' Compensation Claims Examiner II
Unspecified
Used the software for: 6-12 months
Overall Rating
2/5
Ease of Use
2/5
Customer Service
2/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
November 29, 2017

“The info which was to be transferred over from our existing system to NavRisk did not get transfered”

ProsThere has been so much negative I haven't had time to see the positive. We had a lot of down time, there was no response or feedback regarding how our letters could be fixed, i.e., rolling while typing, inability to copy& paste from letters to Notepad.
ConsThe lack of info that was to be transferred, letters that cannot be edited, duplicated entries some that can be deleted & some that cannot. Copy & Paste does not work. It is not claim handler friendly.

Vendor Response

By DAVID on November 30, 2017
HI Laura, I spoke to our service manager and he assured me all these issues are being addressed. The DAVID team will be onsite next week for additional training, and to report back on software releases that should fix the issues you are having. I hope after this meeting you will feel better about working with NAVRISK VISION.
Reviewer Source 
Source: Capterra
November 29, 2017
Susana L.
Analyst
Unspecified
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
July 26, 2018

“Not as great as could be”

ProsIt could be because of the agreement we have, but I had issues logging in, no one could help me at my office , I had to talk to someone at their office, it took sometime for a fairly simple process, reset a password.
ConsIt is slow, takes a long time to load, and again this can be an issue at my work. It is not that easy to navigate.
Reviewer Source 
Source: Capterra
July 26, 2018
Ryan C.
HR Program Specialist
Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
November 28, 2017

“NAVRISK is a huge upgrade from the previous Renaissance software”

ProsThe ability to customize your fields is the most useful tool. For example, there is a ton of information that you can run a search on, some of which, because we are a self-insured municipality, we don't need. The ability to remove some of those fields from my usual view is very useful so that my normal view isn't cluttered. But if I ever need the other fields, getting them back is as simple as a few clicks of the mouse.
ConsThe inability to see all of the various fields in some of the views. For example, when looking at payment screens, unlike in Renaissance, a lot of information is found off the screen, requiring you to scroll right to see everything. It just takes some getting used to. There is a lot more information to see using Nav, but having to scroll to access it all takes some getting used to.
Reviewer Source 
Source: Capterra
November 28, 2017
Cynthia C.
Workers' Compensation Claims Specialist III
Unspecified
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
1/5
Customer Service
4/5
Features
1/5
Value for Money
1/5
Reviewer Source 
Source: Capterra
December 8, 2017

“Frustrating and time-consuming”

ProsI like that one can customize the appearance and layout of the desktop. Other than that, I can't think of anything I really like about it.
ConsTakes multiple clicks to do what one used to accomplish in Renaissance. Unable to tab across fields; must use mouse. Have to scroll through too many screens to get to where you want to be.
Reviewer Source 
Source: Capterra
December 8, 2017
Kristen T.
VP of Underwriting
Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
December 8, 2017

“Relatively pleasant, a few minor bumps but were quickly resolved”

OverallWe will have found more efficiencies with our work flow.
ProsI like that its web based now. I'm really liking the processing of quotes/policies capabilities. Its much easier to track what's going on with an account.
ConsI dislike changing from a editable grid to a view only grid. That was a set back for our functionality.
Reviewer Source 
Source: Capterra
December 8, 2017
Ken W.
Work Comp Claims Adjuster
Unspecified
Used the software for: 6-12 months
Overall Rating
2/5
Ease of Use
2/5
Customer Service
2/5
Features
2/5
Value for Money
2/5
Reviewer Source 
Source: Capterra
December 8, 2017

“I'm disappointed that your product regressed from Renaissance to Navrisk. ”

ProsDocument save feature from a scan, where I can have a report saved for future reference. That way if the report is misplaced it is readily available.
ConsWith Renaissance, I could take a letter I wrote on another claim, paste it in another claim just changing the name, claim number, etc. in maybe 3 minutes. I haven't figured out how to do that on Navrisk after 10 months with it.
Reviewer Source 
Source: Capterra
December 8, 2017
Dawn B.
Accountant
Insurance, 1-10 employees
Used the software for: 6-12 months
Overall Rating
2/5
Ease of Use
2/5
Customer Service
2/5
Features
1/5
Value for Money
2/5
Likelihood to Recommend
1/10
Reviewer Source 
Source: Capterra
December 4, 2017

“Lots of fancy features we can't use. None of the ones we need.”

ProsEasy Access Launch pad into modules. Setting used for last version of same report are saved for the next time you create it.
ConsA lot more things are manual now with the upgrade. Should be the other way around. Things should be more automated. Cannot schedule Navrisk Vision reports. Fancy features designed for the boardroom, but no thought to the users putting the data in.
Reviewer Source 
Source: Capterra
December 4, 2017
Jason H.
Claims Adjuster II
Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
December 8, 2017

“It was easy to navigate.”

ProsIt was easy to understand how to choose options. It was easy to choose whether to purchase contact lenses or glasses.
ConsIt was hard to log in. At first it was hard to navigate the website but now it is easy to navigate.
Reviewer Source 
Source: Capterra
December 8, 2017