# Mortgage+Care Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Mortgage+Care the right Loan Servicing solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/68230/Mortgage-Care/reviews

---

Mortgage+Care

4 (8)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Mortgage+Care

Ease of use

3.9

Customer Service

4.3

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KR

Krystyna R.  
Controller  
Real Estate  
Used the software for: 6-12 months

### "Accurate Easy and User Friendly Software "

August 5, 2019

5.0

I am very pleased with the software implementation and early results that I can already experience.

Pros

Very easy to learn, intuitive software that provides and compiles all info I need to handle any call from the investor.

Cons

First steps implementing any software are never easy. But Mortgage +Care customer service team made it painless and almost enjoyable process.

Review Source

KK

KATHIE K.  
LOAN SERVICING MGR  
  
Used the software for:

### "review of mortcare"

July 22, 2010

4.0

We already pay yearly for the updates, etc. I do not feel you should bill for a problem that the system created.

Pros

Customer service is good. Sometimes I would like a quicker call back, but I understand we are all busy.

Cons

I do not like when the system changes something on it own and I then have to pay to get it fixed. That is just wrong! (i.e. the zero pays being put on our check run were working fine then the system created an error & wouldn't work for 2-3 months, I then got it to work the next month and then it didn't work again. Customer service fixed it. But, I had to pay for it. The file that messed it up.... hadn't been touched in years! I should have to pay for something that I didn't break.

Review Source

RM

Roger M.  
CEO  
Banking  
Used the software for: I used a free trial

### "Customer Service was extremely rude"

July 13, 2021

1.0

Pros

Never had a chance to try software due to rude sales guy.

Cons

Customer service, Sales \[SENSITIVE CONTENT\] was very VERY RUDE would not explain the different options with software pricing. VERY VERY RUDE

Review Source

CJ

Carrie J.  
Finance  
  
Used the software for:

### "This product has support from the manaufacture/owner available at all times. "

August 22, 2008

4.0

This product has support from the manaufacture/owner available at all times. Product is simple and does not require a large output of cash to get started. Contract simple and straight forward with no legal issues attached.

Pros

Turnkey system with abundance of enchancements available to the user. Can be easily configured to users application. On going support via phone and hands on as needed. Competitive pricing to meet any application.

Cons

Without proper training, errors and complex issues can occur. Penny issue with some computations.

Review Source

AL

Andriy L.  
VP Loan Servicing  
  
Used the software for:

### "Great Software, Great Value!"

August 4, 2010

4.0

Mortgage-care offers the best value to a small or medium-size business.

Pros

The best part about Mortgage-care is that it gives its users the ability to customize it to meet their unique needs. It is simple to use and is quite versatile. Support staff is responsive and knowledgeable.

Cons

While it is easy to learn and operate, a comprehensive manual or help menu would be helpful for those "out-of-the-norm" situations.

Review Source

DD

Dave D.  
  
  
Used the software for:

### "Great Loan Servicing Software"

February 1, 2017

5.0

I've been using Mortgage Care for about 2 years now and it is a great program for servicing mortgage loans. The software is very user friendly and the reporting is excellent.

Review Source

EB

Esther B.  
executive administrator  
  
Used the software for:

### "review"

March 7, 2011

4.0

good rating

Pros

Good company that stays on top of the mortgage industry and it's requirements

Cons

nothing really negative

Review Source

LT

Lea T.  
Owner  
  
Used the software for:

### "Review of Consulting Plus"

April 15, 2011

5.0

I think the product is 100%

Pros

Great support

Cons

I have had no problems

Review Source

Similar Products

Featured