ZyDoc

ZyDoc Transcription

4.5 / 5 6 reviews

Who Uses This Software?

Doctors, large medical groups, hospital systems / enterprise installations.


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ZyDoc
  • www.zydoc.com
  • Founded 1993
  • United States

About ZyDoc Transcription

The TrackDoc Connect cloud platform provides a complete dictation generated, HIPAA-secure clinical documentation workflow for doctors, large medical groups, and hospitals with leading EHR systems. The platform includes disruptive, enabling, MediSapien NLP-powered data extraction of standardized terminologies from transcription and other unstructured data. ZyDoc's TrackDoc Connect mobile app for iPhone and iPad allows doctors to see their schedule, select the patient and job type, and dictate.


ZyDoc Transcription Features

  • Abbreviation Expansion
  • Archiving & Retention
  • Audio File Management
  • Audio Transmission
  • Customizable Macros
  • Transcription Reporting
  • Voice Capture
  • Voice Recognition

ZyDoc Transcription Reviews Recently Reviewed!

Excellent and responsive customer service!! No major glitches.

Jul 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It now has the phone app for dictation which helps mobile professionals quite a bit. Ease of use once you use it once or twice you are good to go.

Cons: Would love to have a notification system when a dictation is completed, an email or text would be great.

I am loving the new system 100%. It is ease of use and very reliable.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How easy the process is from uploading the letters right down to downloading them. I also like how I can access the recording so if their is a word typed that I do not understand I can replay the dictation.

great and easy to use.

Jun 27, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very easy to edit documents and download them and also to print them out the company we used to use before would not let me do that only the doctors were allowed to edit the letters and had to have a password to do that.

Cons: I wish that there was no time limit on having the screen open sometimes I get interrupted and I have to do something else and when I'm able to go back to the screen it has signed off and I have to log back on again and I loose my place in the que.

Zydoc goes above and beyond making things easy and correcting any of the few problems we've had.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, timeliness of dictation turn-around. Our new interface is working effortlessly and is making the clinical staff's work much easier.

Very efficient

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of the iPhone app makes it user friendly to upload dictations. The patient list of the day IDs also available so I don't have to manually enter patient information

Cons: Sometimes I have trouble uploading documents and the server is busy. Then I have to make sure it is uploaded.

Overall: Makes seeing my patients so much b faster sincere bi sunny v have b to spend the time typing in the notes

we have been using Zydoc for 12 years its user friendly and software easy to use

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: customer support always available , program fast, dictations back in 1-2 days , able to template standard dictations

Cons: Surgeons do not like calling in but once they were able to go on line it was much better, sometimes corrections were made on reports