# Contensis Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Contensis the right Content Management solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/68368/Contensis/reviews --- Contensis 4.3 (21) [View alternatives](https://www.capterra.com/p/68368/Contensis/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Contensis Ease of use 4.1 Customer Service 4.3 ## Pros and Cons in Reviews Dm David m DeveloperMuseums and Institutions, 201 - 500 employeesUsed the software for: More than 2 years. “As a developer, the API’s in Contensis are better than most I’ve seen.“ June 1, 2022 Dm David m DeveloperMuseums and Institutions, 201 - 500 employeesUsed the software for: More than 2 years. “Contensis has a strong community that is getting stronger by the day.“ June 1, 2022 PB Paul B Software engineerMechanical or Industrial Engineering, 501 - 1,000 employeesUsed the software for: More than 2 years. “The customer engagement has also ramped up with lockdown webinars which is a big bonus.“ February 13, 2021 TL Tom L Digital communications officerHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Contensis is an accessible and well developed content management system that is easy to use.“ February 12, 2021 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gareth B. Wen Developer Higher Education Used the software for: 2+ years ### "Excellent value CMS and hosting package" October 17, 2019 5.0 The strong workflow enables different groups of users to edit individual sections with varying levels of approval. Has enabled us to reduce the number of pages on the site and increase the quality while maintaining a high degree of control and flexibility. Pros Strong workflow, excellent visual previewing, excellent image API, good development direction, good custom extensibility. The Management API enables us to import content from other systems simply and effectively. The move to content modelling, with a Delivery API has opened up possibilities for displaying content in multiple formats (we are currently exploring an Alexa Skill). Cons Page editor can be fiddly for new users. Recent switch to content modelling is still lacking some of the features of the page model and the two do not interact fully (more of an issue for existing sites). The old style page templates make it harder to change the site design (not an issue using content modelling). The backend error logging needs better severity labelling. Reason for choosing Contensis Good ratio of pricing to features Strong workflow Review Source Response from Zengenti October 28, 2019 Hi Gareth, Thanks for your great review. It would be good to catch up about the content modelling features you feel are missing from the product it may be that these are on our open roadmap. Maybe we could chat at Velocity next week? I'd also like to hear what you're thinking of doing with the Alexa skill at the university, it sounds like a great use of the Delivery API. See you soon, Si Horan Chief Product Officer DM David M. Developer Museums and Institutions Used the software for: 2+ years ### "A long time working with Contensis" June 1, 2022 5.0 Contensis has a strong community that is getting stronger by the day. The Contensis slack channel is an awesome support tool because you can communicate directly with Zengenti and with other developers and programmers at other organisations. So if I’m ever stuck someone in a council, university or other organisation can help me, because they might have come across the same thing too. At Zengenti they're very much about listening to their customers and adding feedback to the framework and roadmap. Pros We have been working with Zengenti and using Contensis for 6 years. The product is easy to use and therefore provides a lot of flexibility for designers, developers and marketers. Once someone understands how to do one thing in Contensis they can do everything in Contensis, it’s that straightforward because everything is documented so well. The Zengenti team are also very easy to work with and has been like an extension of our team. As a developer, the API’s in Contensis are better than most I’ve seen. They’re easy to access, are secure and once you've set them up, you can just pull in anything. So from a developer's point of view, if you wanted to create an app, you've got that access to the data straight away, you can transform it into whatever you want and just pump it out to the customer. A favourite feature for myself and the content teams is the ability to create content once and reuse that content across the site multiple times, which was something that we couldn’t do with our previous application and was particularly helpful during COVID. The reusable components across the site have made a massive difference to our teams. We have a lot of confidence in the product and the platform continues to be updated with new features that are requested by the Contensis community, which shapes and influences the roadmap of the product, which is very unusual for most development companies. Cons It's hard to say this as criticism, but as a developer, I needed to keep myself up to date with the latest technologies to make the most of the system. Zengenti always looks for ways to improve their system, whether front-end performance or backend interface. Reason for choosing Contensis The Contensis platform offered a better user interface. We felt out team could work more efficiently using this system Review Source Julian R. IT Developer Public Relations and Communications Used the software for: 6-12 months ### "Content management for medium to large businesses" December 10, 2019 3.0 Good customer service- although not much in the way of documentation for problems online. Pros Contensis is an ASP.net and C# based content management system- it is somewhat easy to use as it organises things in quite a visual way. Cons Coding in additional functionality can be problematic- the templating system needs an overhaul I think. Review Source SB Steve B. Webmaster Government Administration Used the software for: 2+ years ### "We took our time procuring a CMS, but made the right decision for us." November 20, 2019 5.0 The template training in Ludlow proved most useful at the start of our association with Zengenti. This gave us the confidence to quickly develop templates and configure the CMS. Without this, I can see how it may appear complex - especially if this is your first experience of a comprehensive CMS. Pros Contensis allows us to fulfil our business goals. For example, by using the Enterprise edition on a cloud hosted platform, we have been able to support our associated businesses and currently have 18 projects (websites) in the CMS. Cloud hosting allows us to concentrate on our responsibilities rather than the working environment of the CMS itself. This also encourages us to regularly upgrade. The intrinsic search worked well straight out of the box and is easily refined to produce good results. Permissions can be assigned at high level or down to individual folders on the template or even a content type. A substantial amount of the CMS functionality can be configured using the Management Console. The quality assurance module is most useful –especially when enabled upon submission; this is really useful and helps us to maintain standards. Content Types and Entries are encouraging us to publish content in new and exciting ways. We have found Zengenti support to be quick and mostly helpful in the first instance. The CMS evolves on a regular basis with new and improved functionality. Cons If you want an element to be hidden from internal search results, you can use a tag in the template – for example: navigation, headers and footers. We haven’t found a similar tag that we can insert around elements we want to hide from the quality assurance module. For example, some links that are slow to load (forms) timeout, these show as broken links. Reason for choosing Contensis We were impressed with the Zengenti ethos. Review Source GWD Gemma Wilks D. Web Designer Higher Education Used the software for: 2+ years ### "Easy to use but no instant publishing" March 18, 2019 4.0 I use Contensis everyday as part of my job. Overall, I've really enjoyed using Contensis. It does what it needs to do and there aren't (for me personally) any serious limitations. There are a few functions I've still not had the time to have a play with yet, such as AB Testing, but it's on my list. Overall, I'd recommend the system. Pros Really intuitive interface. It's actually nicely designed too - there are so many UIs out there that are dated and boring - Contensis is quite nice. Cons Contensis doesn't have instant publishing. I know some of our editors find it frustrating that their content doesn't publish as instantly as WordPress, for example. Contensis doesn't work on my mobile which I find irritating when I'm out and about and notice an error I'd like to fix. Review Source Response from Zengenti May 3, 2019 Hi Gemma, Thanks for your great review. I'm glad you enjoy using Contensis and like the UI - we're working on ways to make it even better. Unfortunately the publishing speed of web pages is limited by FTP, as we publish actual files to the web servers. This is one of the reasons we introduced content types and entries with the Delivery API. Because the Delivery API doesn't rely on FTP, content is published immediately and can be delivered using front-end technologies like React. You'll be pleased to hear we're working on mobile responsiveness as we refactor the Contensis UI. Regards, Si Horan Chief Product Officer DR Dave R. Application Operation Team Leader Higher Education Used the software for: 2+ years ### "Contensis is a flexible tool for creating and maintaining websites" March 19, 2019 4.0 Pros \- flexibility: Contensis allows a variety of technologies to be used on our website - ease of use: non-technical people can be trained to use Contensis quickly - support: Zengenti respond quickly to any calls we raise - we can use standard templates for branding purposes but users still have the freedom to do what they want within the constraints on the template Cons \- the infrastructure needed to run Contensis and the website is complicated - the support system used by Zengenti, where bugs are found, reported and fixed but only when you upgrade to a new version is difficult to use on a website our size, as every upgrade requires considerable resource for testing before we can go live with it Review Source Response from Zengenti May 3, 2019 Hi Dave, Thanks for your review. I'm glad you've found Contensis easy to use. We recognise that Contensis has become increasingly complicated to host on-premise. This is one of the reasons we are making new releases of Contensis cloud-only. Running Contensis in the cloud will let us use cutting-edge technologies that our customers might struggle to support on their own infrastructure. And, eventually, it will also allow us to make Contensis versionless - meaning bug fixes and incremental improvements will be released automatically. Regards, Si Horan Chief Product Officer LG Lacey G. Content Designer Civic & Social Organization Used the software for: 1-2 years ### "Intuitive and adaptable CMS" October 17, 2019 5.0 Pros Contensis has made it much easier for us to create content tailored for the various services in our large organisation. We have a mixture of transactional and commercial services that need a totally different look and feel and we have been able to build components to suit these different needs. Content types and entries are really useful and have saved us a lot of time for repetitive content such as listing out hundreds of car parks! Cons It would be useful to be able to bulk edit or move content. It would also be good if the approvals process could be improved as we have content editors and approvers in our organisation so this is something we use a lot. Review Source Response from Zengenti October 24, 2019 Hi Lacey, Thanks for your feedback. I'm glad to hear that content types and entries have made it easier for you to manage large collections of content. Listing hundreds of car parks is the kind of scenario where well-structured content really comes into its own! I'd like to hear more about your experience with the approvals workflow. Could you put any improvements you'd like to see in the suggestions channel in the Contensis Slack workspace? Thanks, Si Horan Chief Product Officer Russell K. Systems Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "MCP review" March 18, 2019 4.0 We have a very good working relationship with Zengenti management and technical staff. Pros The ability to embed the Contensis pages into our application and also share the security realm from our application. Also used to develop our Web site and Knowledge Base (for documents etc). Cons Desktop tools for WebDav functionality has been troublesome. Review Source Response from Zengenti May 3, 2019 Hi Russell, Thanks for your review - MCP is one of our oldest and most valued customers. It's great that you continue to get so much out of Contensis. I'm sorry you're having trouble with the desktop tool. I'll try to get the bottom of the issue. All the best, Si Horan Chief Product Officer PN Phillip N. Digital Officer Government Administration Used the software for: 2+ years ### "A content management system for the modern age" April 30, 2019 5.0 We've been with Zengenti and using Contensis since 2015 now and it's been a really good experience. They're always looking for innovative ways to make content creation easier and more flexible for the end user. Pros Ease of use really. We've had a history of really realllly bad content management systems so to get one that just works is good. It's a really flexible system and how one organisation uses it to the next is completely different. We want to utilise the new content type and entries feature now which flip the script on how we create content in future so we're excited to see what Contensis will do next. Cons Probably the fact it isn't open source but it isn't really a deal breaker in truth. Review Source Response from Zengenti May 13, 2019 Hi Phillip, Thanks for your great review. It's brilliant to hear that you and your team see the value in content types and entries. There are some really exciting features coming in the next couple of Contensis releases that I'm sure you'll be keen to try out as well. Look forward to catching up with you at our next community event, Si Horan Chief Product Officer TL Tom L. Digital communications officer Hospital & Health Care Used the software for: 2+ years ### "A brilliant bit of software to manage our website and intranet" February 12, 2021 4.0 We are incredibly pleased with Contensis and have recently enrolled in implementing a new intranet, using contensis. This is because of Zengenti's commitment to support us in creating a functioning, accessible and efficient content management system. Pros Contensis is an accessible and well developed content management system that is easy to use. Zengenti are always on hand to help support with issues and truly understand what users want. Cons There doesn't some to be a coherent error detector. Sometimes css files on the same page conflict, and it's a real long and arduous process of elimination to understand the issue. Review Source Response from Zengenti March 9, 2021 Hi Tom Firstly thank you for your feedback and that you're enjoying using Contensis and I'll pass this back to the team. As for your issues detecting errors, I'm sure someone in our Slack community can help your narrow things down to understand where any problem lies in your code, or alternatively raise a ticket with our support team and we'll try and work together to solve any issues you may have. Richard Contensis Product Owner PB Paul B. Software engineer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Contensis cms migration and evolution" February 13, 2021 4.0 Pros The platform is developed and evolving content types to keep up with modern web development, whilst not leaving classic pages totally behind. The customer engagement has also ramped up with lockdown webinars which is a big bonus. There is a general ethos of wanting the customer to be satisfied and for a long term relationship unlike some other vendors Cons The evolution can be a double edged sword for a small team with lots of content, especially after an initial migration into predominantly classic pages when the way forward is content types and entries. There is a fairly steep learning curve to do anything not run of the mill but it is generally possible (api calls in use but undocumented for instance) Review Source Response from Zengenti March 9, 2021 Hi Paul You are right in saying we see the future as Content types and entries, and we hope the new fully documented APIs will aid you in any future development. We've had many teams across a wide range of organisations migrating from their classic architecture from classic webpages and we'd be more than happy to discuss this through our professional services team to get you started and up to speed. Regards Richard Contensis Product Owner JF Jaroslav F. C#/.net developer Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Flexible / Friendly to use" May 1, 2019 5.0 Professional team is helpful as well as some good community support running on slack. We have been through ups and downs while working on a big project while a new contensits version was being developed/launched. Now we past that, we have one good, stable and reliable CMS. Pros Great for editors as no html knowledge is required when dealing with entries. Very flexible product that can do all we need. Easy integration with our systems. Cons local dev copy in VS is sometimes slow when building solution. Review Source Response from Zengenti May 21, 2019 Hi Jaroslav, Thanks for taking the time to review Contensis and for being so engaged with the Contensis community. I know you're always ready to help other Slack users with advice and feedback whenever you can. The work you and the rest of the team at Domino do alongside our technical consultants and services team has really driven Contensis forwards - especially the multilingual features of the product. Thanks again, Si Horan Chief Product Officer BE Brad E. Senior Digital Services Officer Government Administration Used the software for: 2+ years ### "CMS with functionality and ease." April 15, 2019 5.0 I've been a user of contensis for around 7 years and have had an overall great experience using the software. Pros The layout for contensis is very simplistic and can train other users how to use basic webpage editing . Cons Form posts are extremely unreliable when sending them to an inbox. 95% of the time they are received, the others are missed and no way of finding out why this happens. Review Source Response from Zengenti April 30, 2019 Hi Brad, Thanks for taking the time to write a review. It's great that you and your users are finding Contensis easy to use. I know that you've been working with Mark in our product team to resolve the issue you've had with form post notifications not being received and that he added audit logging to your forms module to gather more information. I've asked him to take a look into the logs we have so far to see if he can find the root cause. Regards, Si Horan Chief Product Officer MJ Matt J. Production Manager Higher Education Used the software for: 1-2 years ### "I want to love Contensis but we keep falling out" April 15, 2019 4.0 It shows much promise and some things work great, but some things do not and they grind at you until you fear you may get to a point where you cannot see past this little niggles. Communication within the Zengenti support team seems to be problematic. Sometimes we have to explain our issues over and over again until everyone is on the same page. Pros Powerful and flexible. Track changes, full version control with side by side comparison, audit trail. Cons It doesn't do everything it is purported to do. Some things don't work as advertised (eg. some administrative functions). Slow load time in authoring environment. Review Source Response from Zengenti June 20, 2019 Hi Matt, I'm sorry Contensis hasn't worked as you expected. As you know, we did a considerable amount of bespoke work to make your instance of Contensis suit the specific needs of the University of Waterloo. There's a chance that a lot of these changes were outside the experience of the staff in our support team. I know that Alex in our product team has been working with you to make further custom changes to your CMS, so hopefully your experience of Contensis will be more in line with your expectations. With regards to your slow loading authoring environment, this isn't something we recognise as a problem for other clients and we will discuss this in more detail with you during our next scheduled account call. If you have any further concerns in the meantime, please don't hesitate to contact me directly. Regards, Si Horan Chief Product Officer VR Verified Reviewer Sole Trader Internet Used the software for: 2+ years ### "Solid CMS especially for universities or councils" November 6, 2018 5.0 Pros Used it for many years. Found it easy to use with many features. based on ASP.NET and you could write custom code sraight into the CMS. Great user support. Getting better year on year. Cons Some of the add-on functionality that we paid for, over and above the core product, was not up to scratch at the time. Review Source SH Steve H. Business associate - Web development Government Administration Used the software for: 2+ years ### "Contensis in use at a Local Council" October 17, 2019 4.0 Contensis has been a great solution to meet most of our needs as a local authority as a CMS product. Good company with helpful friendly staff and good customer service. They have regular meetings and user groups to take feedback about the product and notify people of upcoming roadmap changes. Pros Good CMS solution for creating corporate or partnership websites. Allows for internal development of multiple sites building your own designs and templates. Constantly developed solution that is updated and new features added on a regular basis. Cons Too much technical development knowledge required for some of the newer features such as content types. The forms solution needs more development work compared to competitors who offer low code solutions. Review Source Response from Zengenti October 28, 2019 Hi Steve, Thanks for your feedback. We have put together workshop packages for some of our other customers to get them up to speed with building sites using content types and entries. Our consultants can run these either as a regular remote session or condensed into several days of on-site training at our offices. If you're interested, Steve will be able to give you more information. Thanks, Si Horan Chief Product Officer JS Jake S. Digital Solutions Architect Government Administration Used the software for: 2+ years ### "Contensis Review" October 17, 2019 4.0 Pros We recently upgraded to version 11 of the software and found the switch over very good, the ease of use for users is extremely good, we have a lot of content that is added daily and we have very few issues coming to our team. Cons It can be buggy at times, the analytics/QA doesn't seem to work currently Review Source Response from Zengenti October 28, 2019 Hi Jake, Thanks for your feedback. I'm glad your upgrade went smoothly. It's great to hear that your team is finding Contensis easy to use and that it's helping with your content workflow. Do you mind responding to this email with details of the issues you're having with the Quality Assurance module? I'll try to get to the bottom of the problem. Regards, Si Horan Chief Product Officer TS Tara S. Communications Coordinator Public Policy Used the software for: 2+ years ### "Always around to help solve an issue " April 15, 2019 4.0 Pros I have started using content types and entries and find that very easy to use and feel that I have more autonomy to create engaging pages. Cons Some of the language used in the settings tools are jargonistic and not always easy to understand Review Source Response from Zengenti April 30, 2019 Hi Tara, Thanks for your review. I'm glad you're finding content types and entries easy to use. Usability was our top priority when we developed these features. We are constantly looking at refining microcopy in the UI. We would welcome any suggestions on areas that can be improved in our Slack suggestions channel. Thanks again, Si Horan, Chief Product Officer JY Jason Y. Developer Internet Used the software for: Less than 6 months ### "Good first impressions" February 17, 2021 4.0 Pros The product is easy to use with lots of features. From a development perspective it has everything that our organisation needs to fulfill our requirements. Cons Placing a composer within a composer might be useful in some cases. Review Source Response from Zengenti March 9, 2021 Hi Jason Thank you for taking the time to review Contensis and we're glad it's fulfilling the requirements of your organisation. We've been doing a lot of thinking around our composer and component editors and ways of nesting these to provide more flexibility. Hopefully we'll be able to share something more later in the year. Regards Richard Contensis Product Owner MN Miles N. Ecommerce Content Manager Education Management Used the software for: Less than 6 months ### "Contensis" October 18, 2019 3.0 Laborious Pros version control is good preview mode also good Cons Not user friendly or intuitive get punished for inputting HTML code pages/assets fail to get updated despite being published can only edit one page at a time error messages aren't always helpful at troubleshooting issues Review Source TJM Tara Jane M. Developer Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Great New features" November 20, 2019 4.0 Pros Drag and drop and the new content types and entries Cons Directory structure can be confusing. Not easy to set up to use with visual studio 2017 Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.