# Rosy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Rosy Software - reviews, pricing plans, popular comparisons to other Salon products and more.

Source: https://www.capterra.com/p/68391/Rosy-Salon-and-Spa

---

# 

 Rosy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Rosy

## What is Rosy?

Rosy understands the unique workflow of your business and offers scheduling and management solutions to help you succeed. Streamline processes, automate day-to-day operations, and provide convenience with this cloud-based salon and spa software. Online Scheduling, POS, Text & Email Communications, TEXT MESSAGE MARKETING, Email Marketing, CURBSIDE CHECK-IN, Inventory Management, Suggestive Selling, and integrated payment processing with Rosy Pay plus unlimited training and support.

## What is Rosy used for?

[Salon](https://www.capterra.com/salon-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Spa](https://www.capterra.com/spa-software/)

Top alternative

Featured

Overall rating

Based on 144 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Starting price

$29

Per User, Per Month

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Rosy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.rosysalonsoftware.com&name=Rosy)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Rosy

4.7 (144)

VS.

[4.9 (326)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting Price

$29

Per User, Per Month

Starting Price

$165

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (144)

Ease Of Use

4.9 (326)

Value For Money

4.7 (110)

Value For Money

4.8 (313)

Customer Service

4.7 (141)

Customer Service

5.0 (319)

## Rosy alternatives

[4.4 (1,262)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.4 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.7 (3,640)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/alternatives/)

## FAQs about Rosy

Overview

### What problems does Rosy solve?

Rosy solves scheduling chaos, no-show appointments, and disconnected salon operations by combining online booking, automated text and email reminders, client records, inventory, reporting, and payments in one easy system. Salon owners, receptionists, stylists, booth renters, and spa teams use it to reduce phone tag, prevent double-booking, and simplify daily management.

Answer based on 119 reviews

Overview

### Which roles and teams benefit most from Rosy?

Rosy is most used by salon owners, owner-stylists, and beauty business leaders who need to manage appointments, client records, payments, and daily operations in one system. Stylists, cosmetologists, and estheticians benefit from smoother booking, checkout, and customer management, while managers use it to oversee schedules, staff activity, and business performance.

Answer based on 127 reviews

Overview

### What company size and specific industries is Rosy built for?

Rosy is designed for salons and spas, serving hairdressers and beauty service businesses of all sizes, from independent booth renters to large salons with more than 100 chairs. It suits small, single-provider operations as well as larger professional teams in the personal care industry.

Features and Usability

### What are the key features of Rosy?

Rosy includes core scheduling and rescheduling tools, with online booking and automated email and text confirmations as key differentiators. Common features include client management with profiles and history, mobile access for staff, reporting and sales reports, plus salon management functions such as inventory tracking, POS, and booth rental management.

Answer based on 70 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Rosy starts at $29/user/month for the Basic plan, with a free trial and no setup, cancellation, or signup fees. Reviewers often call it affordable and cheaper than competitors, especially for small salons adding stylists over time, though some say it feels a bit pricey and note limits like 15-minute scheduling increments.

Answer based on 20 reviews

Integrations

### Which third-party tools and platforms does Rosy integrate with?

Rosy integrates with Meta for Business for social media and advertising-related workflows. This catalog integration lets Rosy connect with a major business platform used for audience management and campaign activity. No other third-party integrations are listed in the official catalog data provided.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does Rosy offer?

Rosy provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided setup and Q&A, while documentation offers written reference material and videos provide self-paced walkthroughs for learning features and reviewing steps as needed.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does Rosy offer, and how do users rate the experience?

Rosy offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as fast, accessible, personal, and helpful during setup, migration, and troubleshooting. Some reviewers, however, report occasional delays reaching support, slower callbacks, and frustration during outages or feature request wait times.

Answer based on 43 reviews

Appointment scheduling

### How well does Rosy handle appointment scheduling?

Rosy makes appointment scheduling easy for many salons, spas, booth renters, and solo stylists through online booking and reminders. Teams like the simple calendar, mobile access, confirmations, and resource booking, though some users want better support for double booking, rescheduling, cleanup time, and booking multiple services together.

Answer based on 41 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.1 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Email Marketing

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Referral Tracking

4.3 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Log and store the source of contacts/leads

Social Media Integration

3.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Appointment Scheduling

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

For Salons and Spas

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Specific for use in spas and salons

Rosy 45 features

Define levels of authorization for access to specific files or systems

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Offer to rent a booth to freelance professionals

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Record client information and feedback

Tracking, calculating, and paying commissions and earnings to employees

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

Record customer information, purchase history, and other notes

Access previous interactions or concerns to maintain customer relationships

Platform for customers to directly manage their appointments and profile

Alter the layout and content of reports

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Digitally sign online documents

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Specific for use in spas and salons

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Manage and track customer orders for goods, investments, or any other purchases

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Accept, record, and reconcile financial transactions

Track and process employee payroll (salaries, wages, etc.) and commissions on sales

Manage employee salary processes, data, taxes, and records administration efficiently

Accept and process customer payments for products or services using hardware and software

Schedule repeating appointments based on a duration of time

Log and store the source of contacts/leads

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

For retailers

Reports specific to sales analysis for trends and strategies

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.5 (116)

4.5

Based on 116 reviews

## Pricing

Value for money

4.7 (110)

Free Trial

Basic

$29.00

Per User,Per Month

It includes:

-   Appointment Scheduling
-   Email Communications
-   Inventory Management
-   Mobile Access
-   Mobile Web App
-   Online Client Scheduling
-   Product Reservations
-   Referrals
-   Reporting
-   Rewards
-   Salon Point of Sale
-   Text Communication

Value for money

4.7 (110)

4.7

Based on 110 reviews

## Integrations

[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (141)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (141)

4.7

Based on 141 reviews

## User reviews

Overall rating

4.7

Based on 144 reviews

Filter by rating

5(104)

4(31)

3(9)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AD

Andrea D.

owner

Cosmetics

### "Customer Service"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

September 3, 2024

Pros

I like the program and it's functions, completely customizable.

Cons

Once you are a client and you rely on them for keeping your records, customer service is extremely hard to get ahold of, even within their business hours. You are encouraged to leave messages and responses take 24 hours. When you have a business to run and rely on their ability to maintain your schedule, you shouldn't have to wait 24 hours for them to respond just to find out what is happening. Days without having access to bookings means missed income.

Reasons for choosing Rosy

Ease of use and liked the trial.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TM

Tracy May A.

Beauty Salon Owner

Cosmetics

### "One Of the Best Softwares Out There! Highly Recommended."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 5, 2023

I am an owner of a small salon and honestly, I don’t know what I would have done without ROSY.I have been using ROSY since 2010 and never had any issues at all. It is a very affordable software and they are always upgrading and improving the program.ROSY made my life and my client’s life a thousand times easier. I LOVE ROSY!! I recommend anyone in the beauty industry to try it out!

Pros

Very easy to use and always upgrading and improving the software.

Cons

Nothing I can think of right now. I just love it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Robert M.

Hairdressing

Retail

### "Why clients need to receive multiple messages when booking only for one appointment???"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

November 7, 2022

Bad

Pros

Not sure any more after losing Extremely frustrated clients

Cons

New tip messages for one appointment. Confuse clients result in losing clients!!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kathy S.

Area Direto

Consumer Services

### "Love Salon Runner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 1, 2021

The staff at ROSY are amazing. Even though I have never met anyone personally, I feel like they are part of my work family. They are always positive, supportive and what I love and feel is super important if you don't know the answer, don't be afraid to say I don't know, but will find out the answer. They know the system and are not afraid to seek what they don't and are fantastic at followup.

Pros

The system is as complex or basic as you choose. I find new employees can learn the system quickly, learning the basics and feeling comfortable with the system. I have done numerous trainings with ROSY staff on the system and our new employees. The staff are patient, gives the basics of the system, during the training, which allows new employees to feel confident with the system.

Cons

Not all software systems are going to give you 100% of what you what. The team at ROSY are always willing to hear requests on what I would like, and give my suggestions to development. As a franchisor I would love to be able to pull monthly and quarterly reports and have them all on one sheet for analysis.

Reasons for choosing Rosy

A few years ago we had team members that wanted to look at other POS options. I was not on board but was not in a position to make this decision. However, I was on the "team" to set up our franchisees to adapt the new system. It was a disaster! However, ROSY welcomed those two franchisees back with open arms. So glad I stood my ground and believed in ROSY, the system and the staff.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kevin M.

Owner

Retail

### "Rosy is my Assistant "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 30, 2021

I could operate without Rosy, but why would I do that? It makes my life easier and my clients love it. I have been a loyal user since 2009.

Pros

I love the ease of use. The ongoing updates and added features. My clients love the ease of scheduling online and the confirmation system has made my life so much easier.

Cons

I would love to see a “discount all” feature for retail instead of being forced to discount one item at a time.

Reasons for choosing Rosy

More features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Trina S.

Owner/Master Stylist

Consumer Services

### "Makes my salon management easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 30, 2021

Pros

I love Rosy. I have been using this software since 2009. It helps me run my salon easily it is a very reliable and helpful tool.

Cons

I love everything about this software. It’s easy to use and has amazing features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Sandra R.

Cosmetologist

Hospitality

### "Rapid support. Knowledgeable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 25, 2021

Pros

The support. Rapid support. Everything gooood

Cons

Nothing At this moment. That's all folks

Reasons for choosing Rosy

Had rosy before. Never left.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SY

Susan Y.

Operator

Cosmetics

### "Convenient appointment booking"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 5, 2021

Rosy sends my clients a reminder of their appointment which cuts down the number of no shows that I have

Pros

Before I used Rosy, i carried a bulky appointment book in my purse everywhere I went. I needed to be prepared to book appointments at all times. With Rosy all I need is my smart phone and the rosy app. Now I can carry any size purse. I like the convenience of the app

Cons

I can’t say that I dislike anything about this software. They have thought of every option to fit my needs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HJ

Heidie J.

Owner

Individual & Family Services

### "Top notch customer service and product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 11, 2020

Pros

Their customer and price. Just a phone call away for any questions I have. I’ve never been on hold for more than a few minutes. Their price is affordable. Bring from Canada and buying American product I’m always needing worry about the cost after exchange.

Cons

I can’t customize the taxes. I had to come up with a different way for it to work for me.

Switched from

[Booker](https://www.capterra.com/p/90708/Booker/)

Booker was far to costly and didn’t work well for a salon and spa. It was also glitchy, finicky and hard to maneuver through the program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Kimberly K.

General Manager

Leisure, Travel & Tourism

### "If you're looking for support, look elsewhere"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

November 24, 2020

Overall, Rosy was a decent program which failed to truly fine tune it's core services before trying to add on a lot of other features.

Pros

A very customizeable salon software system. Ability to change timing for different services and providers, and color coding options were nice but not overwhelming. Extensive reports. Great email marketing which included premade templates and easy way to select the custoemrs to receive the email campaign and tracking.

Cons

Reports all pulled and displayed data differently. Some would add odd things into names like "new request" which made compiling data a pain as you had to clean up each report to match another to compare information. Customer support was close to nonexistant, and every problem you had was essentially "your fault, not the software" and more often than not resulted in a work around to do a basic task. Outdated appearance. Confusing menus for settings. Software was regularly nonresponsive or completely down for random amounts of time in the middle of the day. Terrible when your whole software is cloud based. Inventory was always a mess - not a perpetual system and if there was ever a time where your inventory dipped into the negatives due to an error, it would disregard that when receiving more inventory in the future through an order.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/reviews/)

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Popular comparisons

[Mangomint vs Rosy](https://www.capterra.com/compare/68391-187593/Rosy-Salon-and-Spa-vs-Mangomint)[ZENOTI vs Rosy](https://www.capterra.com/compare/68391-131057/Rosy-Salon-and-Spa-vs-ZENOTI)[Meevo vs Rosy](https://www.capterra.com/compare/68391-172058/Rosy-Salon-and-Spa-vs-Meevo-2)[Vagaro vs Rosy](https://www.capterra.com/compare/68391-153752/Rosy-Salon-and-Spa-vs-Vagaro)[GlossGenius vs Rosy](https://www.capterra.com/compare/68391-174830/Rosy-Salon-and-Spa-vs-GlossGenius)[Boulevard vs Rosy](https://www.capterra.com/compare/68391-180087/Rosy-Salon-and-Spa-vs-Boulevard)[DaySmart Salon vs Rosy](https://www.capterra.com/compare/9167-68391/DaySmart-Salon-vs-Rosy-Salon-and-Spa)[Mindbody vs Rosy](https://www.capterra.com/compare/40229-68391/MINDBODY-vs-Rosy-Salon-and-Spa)

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