--- title: "Rosy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rosy Software - reviews, pricing plans, popular comparisons to other Salon products and more." source_url: "https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/" page_type: "product" language: "en" --- # Rosy Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rosy ## What is Rosy? Rosy understands the unique workflow of your business and offers scheduling and management solutions to help you succeed. Streamline processes, automate day-to-day operations, and provide convenience with this cloud-based salon and spa software. Online Scheduling, POS, Text & Email Communications, TEXT MESSAGE MARKETING, Email Marketing, CURBSIDE CHECK-IN, Inventory Management, Suggestive Selling, and integrated payment processing with Rosy Pay plus unlimited training and support. ## What is Rosy used for? [Salon](https://www.capterra.com/salon-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Spa](https://www.capterra.com/spa-software/) Top alternative Featured Overall rating Based on 144 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Starting price $29 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rosy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.rosysalonsoftware.com&name=Rosy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rosy 4.7 (144) VS. [4.9 (337)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting Price $29 Per User, Per Month Starting Price $165 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (144) Ease Of Use 4.9 (337) Value For Money 4.7 (110) Value For Money 4.8 (324) Customer Service 4.7 (141) Customer Service 5.0 (330) ## Rosy alternatives [4.4 (277)](https://www.capterra.com/p/172058/Meevo-2/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.7 (3,645)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (375)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $176.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/alternatives/) ## FAQs about Rosy Overview ### What problems does Rosy solve? Rosy solves front-desk chaos, missed appointments, and time-consuming manual follow-ups by combining online booking, automated text and email reminders, client records, reporting, and mobile schedule access in one salon system. Salon owners, receptionists, booth renters, stylists, and spa teams benefit most from smoother scheduling, fewer no-shows, and easier daily operations. Answer based on 119 reviews Overview ### Which roles and teams benefit most from Rosy? Rosy is most used by salon owners, owner-stylists, and beauty business managers who need to run scheduling, client records, payments, and daily operations in one system. Stylists, cosmetologists, and estheticians benefit from faster appointment management and checkout, while founders and executives use it to oversee staff performance and business growth. Answer based on 127 reviews Overview ### What company size and specific industries is Rosy built for? Rosy is designed for salons and spas of all sizes, from independent booth renters to large 100-plus-chair operations. It is built for hairdressers and beauty service businesses that need software suited to the salon and spa industry. Features and Usability ### What are the key features of Rosy? Rosy includes core scheduling and rescheduling, plus salon management features reviewers mention most: online booking, appointment scheduling, client management, and email and text confirmations. Common supporting tools include mobile access for staff, reporting for sales and productivity, and point of sale with inventory tracking for daily operations. Answer based on 70 reviews Pricing ### How much does it cost and what fees or limitations are included? Rosy starts at $29 per user/month for the Basic plan, which includes a free trial and no setup, signup, or cancellation fees. Reviewers often call it affordable, especially for small salons adding stylists gradually, though some say pricing feels a bit expensive and note operational limits like 15-minute scheduling increments. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does Rosy integrate with? Rosy integrates with Meta for Business. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Rosy offer? Rosy provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for learning features and reviewing setup steps as needed. Answer based on 8 reviews Getting Started and Support ### What customer support options does Rosy offer, and how do users rate the experience? Rosy offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, personal, easy to reach, and helpful during setup and daily issues. Some report occasional delays, trouble reaching staff during business hours, and slower fixes for feature requests or interruptions. Answer based on 43 reviews Appointment scheduling ### How well does Rosy handle appointment scheduling? Rosy makes appointment scheduling easy for salons, spas, booth renters, and solo stylists with online booking and reminders. Many users like the simple calendar, mobile access, resource booking, and client self-service. Some teams want easier double booking, better rescheduling, cleanup-time options, and fewer steps for complex or multi-service appointments. Answer based on 41 reviews ## Features AI summary Based on 2,154 Salon reviews Capterra reviewers say these are the features salon buyers focus on most when choosing a solution: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) Rosy includes **Appointment Scheduling** and **Confirmations/Reminders**, helping salons book services efficiently and reduce no-shows through timely client communication. However, it does not include **Calendar Management**. Instead, it offers other highly valued features such as **Client Database** (**52%**), **Online Booking** (**57%**), and **Point of Sale (POS)** (**55%**), providing teams with tools to manage client details, accept appointments online, and handle checkout more efficiently. Appointment Scheduling 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Confirmations/Reminders 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Client Database 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Online Booking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Mobile Access 4.1 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Email Marketing 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Rosy 45 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booth Rental Management: Offer to rent a booth to freelance professionals - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Profiles: Record client information and feedback - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Salons and Spas: Specific for use in spas and salons - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Recurring Appointments: Schedule repeating appointments based on a duration of time - Referral Tracking: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Retail POS: For retailers - Sales Reports: Reports specific to sales analysis for trends and strategies - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.5 (116) 4.5 Based on 116 reviews ## Pricing Value for money 4.7 (110) Free Trial Basic $29.00 Per User,Per Month It includes: - Appointment Scheduling - Email Communications - Inventory Management - Mobile Access - Mobile Web App - Online Client Scheduling - Product Reservations - Referrals - Reporting - Rewards - Salon Point of Sale - Text Communication Value for money 4.7 (110) 4.7 Based on 110 reviews ## Integrations [ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (141) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (141) 4.7 Based on 141 reviews ## User reviews Overall rating 4.7 Based on 144 reviews Filter by rating 5(104) 4(31) 3(9) 2(0) 1(0) Mentioned topic Sorted by most recent AD Andrea D. owner Cosmetics ### "Customer Service" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 September 3, 2024 Pros I like the program and it's functions, completely customizable. Cons Once you are a client and you rely on them for keeping your records, customer service is extremely hard to get ahold of, even within their business hours. You are encouraged to leave messages and responses take 24 hours. When you have a business to run and rely on their ability to maintain your schedule, you shouldn't have to wait 24 hours for them to respond just to find out what is happening. Days without having access to bookings means missed income. Reasons for choosing Rosy Ease of use and liked the trial. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tracy May A. Beauty Salon Owner Cosmetics ### "One Of the Best Softwares Out There! Highly Recommended." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 5, 2023 I am an owner of a small salon and honestly, I don’t know what I would have done without ROSY.I have been using ROSY since 2010 and never had any issues at all. It is a very affordable software and they are always upgrading and improving the program.ROSY made my life and my client’s life a thousand times easier. I LOVE ROSY!! I recommend anyone in the beauty industry to try it out! Pros Very easy to use and always upgrading and improving the software. Cons Nothing I can think of right now. I just love it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Robert M. Hairdressing Retail ### "Why clients need to receive multiple messages when booking only for one appointment???" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 November 7, 2022 Bad Pros Not sure any more after losing Extremely frustrated clients Cons New tip messages for one appointment. Confuse clients result in losing clients!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kathy S. Area Direto Consumer Services ### "Love Salon Runner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2021 The staff at ROSY are amazing. Even though I have never met anyone personally, I feel like they are part of my work family. They are always positive, supportive and what I love and feel is super important if you don't know the answer, don't be afraid to say I don't know, but will find out the answer. They know the system and are not afraid to seek what they don't and are fantastic at followup. Pros The system is as complex or basic as you choose. I find new employees can learn the system quickly, learning the basics and feeling comfortable with the system. I have done numerous trainings with ROSY staff on the system and our new employees. The staff are patient, gives the basics of the system, during the training, which allows new employees to feel confident with the system. Cons Not all software systems are going to give you 100% of what you what. The team at ROSY are always willing to hear requests on what I would like, and give my suggestions to development. As a franchisor I would love to be able to pull monthly and quarterly reports and have them all on one sheet for analysis. Reasons for choosing Rosy A few years ago we had team members that wanted to look at other POS options. I was not on board but was not in a position to make this decision. However, I was on the "team" to set up our franchisees to adapt the new system. It was a disaster! However, ROSY welcomed those two franchisees back with open arms. So glad I stood my ground and believed in ROSY, the system and the staff. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kevin M. Owner Retail ### "Rosy is my Assistant " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2021 I could operate without Rosy, but why would I do that? It makes my life easier and my clients love it. I have been a loyal user since 2009. Pros I love the ease of use. The ongoing updates and added features. My clients love the ease of scheduling online and the confirmation system has made my life so much easier. Cons I would love to see a “discount all” feature for retail instead of being forced to discount one item at a time. Reasons for choosing Rosy More features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Trina S. Owner/Master Stylist Consumer Services ### "Makes my salon management easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2021 Pros I love Rosy. I have been using this software since 2009. It helps me run my salon easily it is a very reliable and helpful tool. Cons I love everything about this software. It’s easy to use and has amazing features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Sandra R. Cosmetologist Hospitality ### "Rapid support. Knowledgeable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 25, 2021 Pros The support. Rapid support. Everything gooood Cons Nothing At this moment. That's all folks Reasons for choosing Rosy Had rosy before. Never left. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SY Susan Y. Operator Cosmetics ### "Convenient appointment booking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2021 Rosy sends my clients a reminder of their appointment which cuts down the number of no shows that I have Pros Before I used Rosy, i carried a bulky appointment book in my purse everywhere I went. I needed to be prepared to book appointments at all times. With Rosy all I need is my smart phone and the rosy app. Now I can carry any size purse. I like the convenience of the app Cons I can’t say that I dislike anything about this software. They have thought of every option to fit my needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HJ Heidie J. Owner Individual & Family Services ### "Top notch customer service and product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 11, 2020 Pros Their customer and price. Just a phone call away for any questions I have. I’ve never been on hold for more than a few minutes. Their price is affordable. Bring from Canada and buying American product I’m always needing worry about the cost after exchange. Cons I can’t customize the taxes. I had to come up with a different way for it to work for me. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Booker was far to costly and didn’t work well for a salon and spa. It was also glitchy, finicky and hard to maneuver through the program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Kimberly K. General Manager Leisure, Travel & Tourism ### "If you're looking for support, look elsewhere" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 November 24, 2020 Overall, Rosy was a decent program which failed to truly fine tune it's core services before trying to add on a lot of other features. Pros A very customizeable salon software system. Ability to change timing for different services and providers, and color coding options were nice but not overwhelming. Extensive reports. Great email marketing which included premade templates and easy way to select the custoemrs to receive the email campaign and tracking. Cons Reports all pulled and displayed data differently. Some would add odd things into names like "new request" which made compiling data a pain as you had to clean up each report to match another to compare information. Customer support was close to nonexistant, and every problem you had was essentially "your fault, not the software" and more often than not resulted in a work around to do a basic task. Outdated appearance. Confusing menus for settings. Software was regularly nonresponsive or completely down for random amounts of time in the middle of the day. Terrible when your whole software is cloud based. Inventory was always a mess - not a perpetual system and if there was ever a time where your inventory dipped into the negatives due to an error, it would disregard that when receiving more inventory in the future through an order. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Mangomint vs Rosy](https://www.capterra.com/compare/68391-187593/Rosy-Salon-and-Spa-vs-Mangomint)[ZENOTI vs Rosy](https://www.capterra.com/compare/68391-131057/Rosy-Salon-and-Spa-vs-ZENOTI)[Meevo vs Rosy](https://www.capterra.com/compare/68391-172058/Rosy-Salon-and-Spa-vs-Meevo-2)[Vagaro vs Rosy](https://www.capterra.com/compare/68391-153752/Rosy-Salon-and-Spa-vs-Vagaro)[GlossGenius vs Rosy](https://www.capterra.com/compare/68391-174830/Rosy-Salon-and-Spa-vs-GlossGenius)[Boulevard vs Rosy](https://www.capterra.com/compare/68391-180087/Rosy-Salon-and-Spa-vs-Boulevard)[DaySmart Salon vs Rosy](https://www.capterra.com/compare/9167-68391/DaySmart-Salon-vs-Rosy-Salon-and-Spa)[Mindbody vs Rosy](https://www.capterra.com/compare/40229-68391/MINDBODY-vs-Rosy-Salon-and-Spa) [Phorest vs Rosy](https://www.capterra.com/compare/68391-113530/Rosy-Salon-and-Spa-vs-Phorest-Salon-Software)[Booker vs Rosy](https://www.capterra.com/compare/68391-90708/Rosy-Salon-and-Spa-vs-Booker)[Goldie vs Rosy](https://www.capterra.com/compare/68391-268055/Rosy-Salon-and-Spa-vs-Goldie)[Fresha vs Rosy](https://www.capterra.com/compare/68391-142138/Rosy-Salon-and-Spa-vs-Shedul-com)[AestheticsPro vs Rosy](https://www.capterra.com/compare/68391-93446/Rosy-Salon-and-Spa-vs-AestheticsPro)[Booksy Biz vs Rosy](https://www.capterra.com/compare/68391-142741/Rosy-Salon-and-Spa-vs-Booksy)[AgendaPro vs Rosy](https://www.capterra.com/compare/68391-218709/Rosy-Salon-and-Spa-vs-AgendaPro)[MassageBook vs Rosy](https://www.capterra.com/compare/68391-147523/Rosy-Salon-and-Spa-vs-MassageBook)