# Page 3 | Rosy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Rosy the right Salon solution for you? Explore 144 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/reviews --- Rosy 4.7 (144) [View alternatives](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Rosy ## Showing most helpful reviews Showing 51-75 of 144 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KH Kay H. owner Consumer Services Used the software for: 6-12 months ### " I simply cannot express how happy I am with this software!" July 10, 2017 5.0 It's an absolute time saver for me. It's easy to use and my clients love the online booking feature! Pros As a booth renter in a rental salon, Rosy has allowed me to run my business and keep all of my contacts and books private while I let the receptionists check clients in for me. Online booking has been great for business too - My clients love it! They can book their appointments anytime that is convenient for them. The auto confirm feature is also a lifesaver for me. I just set the preferences and then my clients get a text or even an email confirmation to remind the about thier appointment. That way I don't have to make calls at the end of the day. Total time saver! Review Source RP Rebekah P. Independent stylist Cosmetics Used the software for: 2+ years ### "Reasons to love rosy" February 21, 2017 5.0 I have been using Rosy since I became an independent studio stylist. It has all the features I need to keep track of my business and track successes. Pros Being able to keep track of guests product purchases, track appointments, and formulas. Automatic appointment reminders! Cons Importing products/retail is not intuitive. Takes too long to add different sizes of the same product. Review Source ZJ Zoey J. Licensed Esthetician Hospitality Used the software for: 6-12 months ### "All that with a cherry on top!" February 21, 2017 5.0 Rosy Software has been such an amazing experience for my business. It is very user friendly on the front end, while giving me all of the numbers, reports, and inventory tracking on the back end. I thoroughly researched over a dozen salon and spa software options before picking Rosy. I can definitely say that it gives you "All that with a cherry on top!" Pick Rosy. You won't be disappointed! Pros What's not to love. It's user friendly, easy to schedule with and run the right reports. Cons I have had a few issues (using it in other browsers like IE and a couple inventory questions.) I would love it if there were simply youtube videos or videos to go along with the knowledge base. That would be a great improvement! Review Source TC Tina C. Owner Consumer Services Used the software for: 1-2 years ### "Great Software for POS" February 23, 2017 5.0 I switched to Rosy Salon Software over a year ago. The customer support team made the move smoothly from my old software to Rosy. Customer service scores a 10. They are very knowledgeable and go the extra mile to make sure your questions are answered/resolved. The program is easy to navigate and a great tool for any business. Pros Easy navigation and great customer service Cons We are not able to sell gift certificates through this program. It is helpful for a spa to offer gift certificate and have the ability to email to the client. Review Source KL Kim L. owner Consumer Services Used the software for: 2+ years ### "better improvements" February 23, 2017 4.0 Rosy Definitely moving in a better direction in the mobile apps. Need improvement in report separation and would like a more state of the art change to the credit card processing. At least more streamlined and quicker. Pros Ease of use and cost. Cons report options for refined information and checkout a little slow due to what seems like extra steps Review Source HH Hana H. Front Desk Coordinator Used the software for: 6-12 months ### "Rosy makes my life as a front desk coordinator a breeze!" May 8, 2017 5.0 Pros Usability is seamless, it's easy to manage all client profiles, color coordinated, and is tailored to the needs of each salon. I had no experience working with salon software or scheduling in general, but our rep made it simple to navigate and understand the different types of services. While I'm working at the front desk, my rep is my best friend and my lifeline. I would definitely recommend investing in it to a friend. Cons Adding a tip! I wish the software was able to add a tip line to receipts and print it that way. Sometimes asking guests if they'd like to add gratuity can be awkward. Review Source MS Melissa S. Salon Owner and Stylist Used the software for: 2+ years ### "Great program for the Money." April 10, 2017 5.0 Rosy has been an affordable option for my salon for scheduling and tracking. They are always updating and improving the program. I look forward to many more options w them as they constantly improve their company! Pros Ease of use Backed up in the cloud Remote access Cons Sometimes the upgrades arent an upgrade w changes- but we adapt Review Source CC Crystal C. Stylist Used the software for: 1-2 years ### "Makes my life so much easier" October 7, 2017 5.0 Pros When people want to schedule something with me at the most random times I can check my schedule right then and there without having to get back to them another day. Some people get impatient and just go somewhere else, it's even worse when they come to me afterwards and I have to fix a bad dye job or haircut. And if something comes up last minute I can check my appointments and contact my clients to reschedule. Review Source CC Chelsea C. Cosmetologist Used the software for: 2+ years ### "My salon has it and it's very organized and easy. " May 8, 2017 5.0 Pros I can search for everything I need. The information for past present and future clients, formulas, and recent history. Cons I'm not sure, I think maybe an option that specifically is designed to calculate haircuts only, color only, or any service individually. Review Source KL Kirsten L. Owner Consumer Services Used the software for: 2+ years ### "Great service for my business " March 4, 2017 5.0 I am one person operating the business. Rosy is a great tool for both me and my clients. My clients can make an appointment at their convenience which frees me from returning messages regarding appointments. Reminder emails are helpful. Pros Ease for clients to make appointments Cons Reminder emails not always sent Review Source DJ Devin J. Owner/Stylist Used the software for: 2+ years ### "Valuable Tool" February 21, 2017 4.0 Rosy has been such a valuable resource for my business. There are so many features that save me time and keep me organized. Pros ease, organizational tools, online scheduling Cons unresolved payment processing systems & reporting challenges Review Source EO Ella O. Receptionist Cosmetics Used the software for: 1-2 years ### "Rosy is the BEST!" December 29, 2018 4.0 Overall, the positives greatly outweigh the negatives with Rosy Software. It is easy to learn and easy to use. Pros Rosy is hands down my favorite salon scheduling software. It is easy to use and even easier to learn. The colors are so helpful and it is so easy to navigate. Cons My least favorite thing about Rosy would be how often there were blackouts where it wouldn’t work. Review Source CB Carrie B. Owner Used the software for: 6-12 months ### "Slightly disappointed" February 21, 2017 4.0 I preferred the option to view one day at a time on the mobile version. Also, I still feel like when I am RESCHEDULING an appointment that the software should COPY the appt exactly. I do NOT like to use the COPY option due to the fact that the software does NOT copy the entire appt but only the portion I have selected. I also miss the ability to click on the phone number and have it automatically connect to my phone option. Pros Almost everything. Very easy to use. Cons Reschedule doesn't work to my standards. Clicking on clients number no longer takes me to my phone application. Review Source MC Meghan C. Hairstylist Used the software for: 1-2 years ### "Easy to use and I love that I am able to book appointments and cancel appointments from my phone...." June 10, 2017 5.0 Easy to use and able to look at your schedule and book clients from wherever you are Pros The availability from my phone and that I can just access everything from wifi .. I am able to check my schedule and change anything I want from Home Cons That wifi is our oe slow that I can't access.. even from work.. it is sometimes slow if the wifi isn't working Review Source BK Britney K. Salon and Spa Manager Cosmetics Used the software for: 6-12 months ### "Simplicity" February 23, 2017 4.0 I started a salon and spa almost a year ago, I really wanted a system that was user friendly and cloud based. Rosy is the perfect fit for our needs! I love how it can be personalized for the business, employee and each client. Pros Personalization. Simple to understand and use. Cons Can't move appointments once they have been checked in or checked out. When making the schedule (employees), it would be nice to have a start date to changes we make. Multiple emails for multiple clients... we have kids as clients. Review Source DD Denine D. Owner/Operator Consumer Services Used the software for: 1-2 years ### "So glad I found Rosy!" February 22, 2017 5.0 As a new salon I searched for software that would do what I needed. So many of them had clustered screens, difficulty operating and overall frustration. Rosy's ease of use, cloud system, and customer support is top notch. I would highly recommend this software. Pros I can teach it to anyone it's that simple. The screens are pretty much self explanitory Review Source AH Alisha H. Owner Consumer Services Used the software for: 1-2 years ### "Rosy is the best!" February 21, 2017 4.0 Salon Fusion started using Rosy about 18 months ago. We had tried 2 other programs before switching. Rosy is by far the simplest and most effective program for our salon! The customer service is top notch! Pros It is so easy to use and offers all the reports we need. Cons It glitches from time to time. Review Source SF Serena F. Manager- Sole proprietor Cosmetics Used the software for: 6-12 months ### "Great program. " February 21, 2017 5.0 I really enjoy this program. The ease of use and being able to have the mobile functionality has worked really well for me with client retention. The two things I wish to see for the future is to be able to text clients instead of only email as well as being able to have past client services show up when you are booking an appointment. Pros Being able to look into all of my monthly/weekly reports. Cons I wish the program would allow texts for monthly specials instead of only email. Review Source JT Jenna T. Nail Tech Cosmetics Used the software for: 6-12 months ### "Great Program" February 22, 2017 5.0 I have been using the program for almost a year. I love how easy it is for me to use and for my clients to book their own appointments. I really like all of the features like text reminders. Pros Easy to book appointments Cons Need to have a better way to client share. I work in a booth rental salon and each person has their own Rosy account but you still have to enter in a client as a new client even if someone else has it in the system. Review Source ZM Zac M. Co- Owner Consumer Services Used the software for: 6-12 months ### "Great Experience " February 21, 2017 5.0 The Rosy Salon program and staff are easy to work with. They are prompt with responses. The system is fairly easy to use and learn. The staff helps you upload any kind of information possible that you had on a previous system. We are more than a regular salon and it fits our needs just great. Pros Very easy to use, and it is all online so i can check and make changes anywhere. Cons There are a few restrictions in comparison to other programs. Review Source EL Erin L. Lash Stylist Cosmetics Used the software for: 2+ years ### "Set it and forget it scheduling" February 23, 2017 5.0 I operate a small lash extension business, and Rosy Salon and Spa software makes my scheduling stress free! The application is ready to use on any device, and it sends reminders to my clients automatically. Once I set the appointment, I don't have to worry about it anymore. The placeholder changes color when the client confirms and I don't have to go chasing people down to see if they're coming. Perfect for me! Of course, it does much more than that too, but that's my favorite bit. Review Source RS Rudy S. Owner/CEO Used the software for: Less than 6 months ### "Great program - Good Value" February 21, 2017 5.0 I've been using Rosy Software for a few months. So far so good. No real complaints but I think if they add a few features the product can be perfect! Pros Online booking, Inventory, customer service is excellent. Cons System needs ability to add text to confirmation emails, Inventory and services set up is a little limited and complicated but I've been able to work around it, tip handling needs a little tweaking and there needs to be the ability for me to allow my clients to carry a balance on their account rather than moving a ticket to another date. In my previous software I was able to allow my clients to pay for their service(s) or products at a later date and on occasion pay it in a couple of installments. Review Source EM Emily M. President Consumer Services Used the software for: 6-12 months ### "Great software. " February 21, 2017 4.0 Great software. Easy to use for someone like myself who has never used online booking before. Very friendly customer service Pros You have your schedule at your fingertips Cons That email addresses cannot be shared. Clients can book themselves into space you don't have time for. Have to ask for clients mobile providers to receive text reminder Review Source BT Brandon T. Owner Used the software for: 1-2 years ### "Rosy is Red Rosy is Blue I am sure Rosy will be just right for YOU!" February 21, 2017 5.0 Been using rosy for my salon and spa now for just over a year and hands down the best software for the price. Love there innovation. Pros Innovative and easy to use and train on. Review Source JW Jennifer W. Esthetician/Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Love this program!" February 22, 2017 5.0 The online booking has been a lifesaver for me. Since it is just me in the business i was finding it had to return all my calls at the end of the day. With online booking my clients can have the ease to see what times are available that work for them! Pros Online booking Cons It used to be difficult to use on my smart phone but since the update its much easier Review Source Similar Products Featured ## Related categories [Salon](https://www.capterra.com/salon-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Spa](https://www.capterra.com/spa-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.