# Page 4 | Rosy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Rosy the right Salon solution for you? Explore 144 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/reviews --- Rosy 4.7 (144) [View alternatives](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Rosy ## Showing most helpful reviews Showing 76-100 of 144 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KB Kortney B. Hair Stylist Used the software for: 6-12 months ### "My experience with Rosy is daily and I have come to not only get used to this system but love it. " May 8, 2017 4.0 Pros I love that Rosy simplifies our clients for us (saved formulas, booking, future appointments, etc..) Cons Sometimes Rosy fails to work and causes delays, but it's very rare. I also wish Rosy had an option for double booking instead of having to book everything spaced out and individually. Review Source GM Gary M. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "After my conversation with Rachel Lechner i knew that this was the software for me!!" October 16, 2017 5.0 The price is 1 of the benefits from the other software that we switched from.. Rosy is less expensive!! And the support has been excellent.. Pros The ease of use and the portability of it!! Being able to use it from any mobile devise!! The support has been great!! And have been able to learn the system quickly.. Review Source MO Misako O. Independent contractor owner Cosmetics Used the software for: 1-2 years ### "Easy to use." February 21, 2017 4.0 I love Rosy. Once in a couple of month my customers couldn't online booking by themselves, they gets a frustrated. Pros Affordable Easy to use Review Source LA Lindsay A. Salon owner and stylist Used the software for: 6-12 months ### "It's has helped to keep our books more consistently full " October 31, 2017 5.0 Good for our salon business Pros Great for rescheduling and retail use/tracking. Easy to look information up on clients. Can write sidenotes. Cons Could have user manual for better ease of learning. Wish it had login account for multiple users to stay logged in to one search engine Review Source SC Stephanie C. Owner Consumer Services Used the software for: 1-2 years ### "Highly recommend " February 21, 2017 5.0 I love using Rosey's it's assessable anywhere I go. On vacation, home sick, I can contact my clients to up coming events Pros Easy access. Cons None Review Source RS Ronette S. Owner Used the software for: 6-12 months ### "Overall rosy has been a user friendly software for me and my employees to use " October 10, 2017 4.0 Pros We love the online booking and that the therapists are able to see there appointments from there phone or at home Cons 15 minute increments for appointments and no place to put a credit for a client. Also not being able to book multiple appointments at one time. Review Source MH Mindy H. Owner Retail Used the software for: 6-12 months ### "Great software, easy to use" February 21, 2017 5.0 This software was really easy to set up and get it going. It is very intuitive for use by receptionists. Provides us with the reporting we need to motivate stylist, communicate with customers and track profitability. Pros Easy set up Cons Online booking isn't quite as user friendly as we would like Review Source HG Hillary G. Salon Owner Consumer Services Used the software for: Less than 6 months ### "Rosy Salon and Spa review" August 6, 2018 5.0 I would defiantly recommend this software to any salon professionals. I would have loved to have had the option of paying a one time fee to have my rep. brought to Florida to be there during the first days of the salon opening to go over any issues and learning curve. She was so amazing I feel she should get a free trip for all of her patience and knowledge about this product! Pros I was introduced to this software by my rep . She took an incredible amount of time to train me how on how to set up my system and how to use it. It was user friendly but I needed her help. The 24 hour helpline was amazing as well . Cons I really cannot day anything negative about it. Review Source CS Carol S. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "We Love Rosy!" February 23, 2017 5.0 The email and text reminders have decreased "no-shows". We are in New England, so during snowstorms this winter I was able to access client info without being at the office. This way I could have phone numbers to reschedule my clients> Pros web access. email & text reminders Review Source MG Manda G. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Love love love rosy!!! " February 21, 2017 5.0 I love everything about rosy! I've been using rosy for a year now and there's nothing about it that is not pleasing to me. Ease of use plus how easy it is to contact customer support with any questions makes this the best software out there for the business. Pros Ease of use Review Source TB Trena B. Esthetician/Owner Used the software for: ### "Fantastic!" January 26, 2015 5.0 I have been using Rosy Salon and Spa for about 5 years now and feel its one of the best things I've done to grow my business. It has played a key role in client growth and retention. It is super easy to use and they are continually updating and adding new features that help me run my business professionally and efficiently. As a small business owner, the monthly price point was an initial huge consideration, however, what has kept me as a customer is the fantastic and personal customer service. As my business needs have changed in different ways, it has always been easy to call up and or email Rosy Salon and receive immediate, one on one, help and support. The staff has spent as much time with me as I have needed to understand the program, implement changes and share their knowledge with me. What a fantastic experience it has been to have access to Rosy Salon and Spa software and its wonderful employees! Review Source Monique S. ITSupport Retail Used the software for: Less than 6 months ### "Great tool " December 5, 2018 5.0 Great! Pros I assisted a friend with launching this for her business and I would defiantly recommend this software to any salon professionals. Pros Training is provided by rep who are very helpful and patient Software is intuitive and user friendly Help is available 24/7! Cons I really cannot day anything negative about it. Review Source TM Turiya M. Salon Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "My experience wit Rosy" February 21, 2017 4.0 I have been using Rosy for 5 months and it has made my life as a stylist and business owner easier. My receptionist is more organized and the Salon rins smoothly. My clients have mentioned how appreciate the automatic follow up emails and appointment reminders. My stylist appreciate the instant notifications of appointments being made for them. The only con i have is that periodically it freezes. This could be my internet but it only seems to happen with Rosy. I know there are so many functions available to us through Rosy. Im not completely aware of all the things that Rosy has to offer. Ive read about the benefits but has yet to use them. Pros Ease of use. Review Source HD Haley D. Hairstylist Luxury Goods & Jewelry Used the software for: 6-12 months ### "Rosy" April 14, 2020 4.0 It was good for what I needed at the time but I wish it had more flexibility and options for ease of every day processes. Pros I liked the ability to book multiple appointments and the scheduler set up. Cons It was hard to make changes to the services for a large group and made simple tasks more complicated than they should have been. Review Source TB Tabitha B. Salon Owner/Stylist Used the software for: ### "In LOVE with Rosy!! Houses the features I need as a stylist and salon owner!" August 11, 2015 5.0 I am so impressed with Rosy as a whole. I have tried several different salon softwares. I just opened my new salon April of 2015 and I have been through three different softwares, however the searching stopped with Rosy! The price for the features are down right AMAZING! The talent behind Rosy really makes sense for a salon, its stylists and other employees, and the salon owner! The features allow me to do what I need to function as a stylist (a busy stylist) but it also aids my records as a salon owner. I can custom reports, view stylists strengths and weaknesses, grow my retail business, and thrive as an appointment setter. I totally love the customer service support I have received from day one of demo with Rosy! I had to buy! I am very pleased and will continue using Rosy as she really helps me get through the day! Thank you!! Review Source VR Verified Reviewer Costumer consultant Retail Used the software for: Less than 6 months ### "Nice tool to keep your agenda organised" April 2, 2019 4.0 Pros We had to install it for a customer and try it for some time. Our company liked how easy is to set up. I personally like that allows the salon owner to partner with manufacturers. Cons Could be a bit expensive for small salons. Review Source EP Erica P. Owner Used the software for: Less than 6 months ### "Loving Rosy!" February 22, 2017 4.0 We switched from Mindbody (great product, but too rich for our blood). We are saving a TON of money and are able to take advantage of so many features! Not to mention, I finally convinced my mom/coworker to switch from the dreaded paper scheduling! If it weren't so easy, I wouldn't have been able to convince her! Thanks so much Rosy! Review Source SC Shira C. Owner Consumer Services Used the software for: 6-12 months ### "Great choice!" February 22, 2017 5.0 I have enjoyed this booking software for more than five years. It's easy to use. Easy online booking. Makes running a salon a breeze. Review Source SS Silas S. Owner Used the software for: Less than 6 months ### "Rosy Salon & Spa - Helpful Salon Software at Affordable Price" July 11, 2016 4.0 Our experience with Rosy has been great. It needs to improve a couple of features that we need that have been suggested to the customer service representative. Pros The greatest point is how customer service representative (Rachel Lechner) has been so kind and helpful. We have overlooked the things we miss because we've been provided excellent customer service with Rachel. Cons I wouldn't say that I like it the least in any aspect, but it would help us greatly if our suggestions were included. Review Source CS Carissa S. Manager Retail Used the software for: Less than 6 months ### "Way too basic" October 10, 2017 3.0 While we only used the free 30-day trial, that was enough for us to decide that Rosy was not the right software for us and we needed something a little more customizable. Pros Very cheap, works well for a more simple industry, offers text reminders, decent customer service, Cons Very simple, not able to customize, text confirmations are extra, screen look is very childish and not appealing, online booking is not appeasing to the eye Review Source VH Victoria H. Receptionist Used the software for: ### "AHmazing! " September 9, 2014 5.0 I am a receptionist at a hair studio, and before Rosy, it was difficult to make appointments due to the software we had. Now that we have Rosy, it is not only user friendly, but it also allows our studio to stand apart by offering customizing options (i.e. our logo on the customer scheduling page). The staff behind Rosy is incredible, and are always willing to go above and beyond to solve any issues, no matter how small. I was never once on hold, which is important when working in a busy environment. I also love the ease Rosy offers of giving the stylist access to their schedules on any device at any time. Thank you Rosy for making my job easier and thank you staff of Rosy for making me feel not only like a customer, but a friend as well! Review Source LN Lori N. Owner/stylist Used the software for: ### "Best thing I ever did for my Salon !" September 12, 2014 5.0 I have an eight chair salon although not very big, it still can get quite confusing at the front desk. Rosy simplified everything for us and it's so easy to install the initial information and very easy to maneuver around the site. What I love too is that every time I need help someone at Rosy is always there to happily help me through it! Keeping up with retail sales, inventory, clients purchasing history, that is a bonus. It's very rare to have no shows now with Rosy's email and text conformation our clients love it! No more double booking all the information you need is at your fingertips, and you can see it from anywhere as long as you have the internet! Best thing I ever did for my salon! Review Source FK Fred K. Owner Used the software for: ### "Features and value" July 13, 2014 5.0 We needed a scalable, full featured, web based salon management package for our salon. Mobile and tablet access is excellent! Being a booth rental salon, multiple merchant accounts were a must. We found all of this in Rosy. It is quite possibly the easiest appointment creation I've ever seen and a beautiful scheduler as well. So many 'full featured' packages that offer things you want like online customer scheduling and text msg./email reminders are not specialized for the salon industry. This is not the case for Rosy. Highly customizable and simple to use, we are very happy with our choice. These guys know what they are doing. We highly recommend Rosy salon software. Review Source aM adrianne M. spa owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great software" February 23, 2017 5.0 I found Rosy for a spa I worked at years ago. The service is great, easy to navigate and functional. I now use it in my spa! The customer service is always accessible and very effective in answering any questions. Pros Updates are automatic. Does financial book keeping and saves me from needing more expensive software. Cons Not every function as accessible through mobile feature. Review Source AZ Ashley Z. Supervisor Apparel & Fashion Used the software for: 6-12 months ### "Great company to use " September 22, 2020 4.0 You to use and great service would use again in the future Pros Great company with ease-of-use great price overall good company would recommend to family or friend Cons There is nothing I really don't like about this company overall great company so I'm going to recommend them to others Review Source Similar Products Featured ## Related categories [Salon](https://www.capterra.com/salon-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Spa](https://www.capterra.com/spa-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.