# Intervals Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Intervals the right Project Management solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/68588/Intervals/reviews --- Intervals 4.4 (76) [View alternatives](https://www.capterra.com/p/68588/Intervals/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Intervals Ease of use 4.2 Customer Service 4.4 ## Pros and Cons in Reviews DK David K PresidentComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “The product is easy to use.“ July 15, 2025 DK David K PresidentComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “Their pricing is no longer competitive.“ July 15, 2025 NR Neha R QA ManagerE-Learning, 501 - 1,000 employeesUsed the software for: 6-12 months. “Easy to find projects and enter time.“ January 14, 2025 Elizabeth B Self EmployedManagement Consulting, Self-employedUsed the software for: 6-12 months. “There are no features currently that I dislike“ August 11, 2022 JH Jennifer H Art DirectorDesign, 2 - 10 employeesUsed the software for: Less than 6 months. “It is facilitated in the cloud, so it works any place we want it to, whether it's representatives on-site in our office or at client offices.“ December 27, 2022 Carolyn T AttorneyLaw Practice, Self-employedUsed the software for: Less than 6 months. “There is also a very handy feature on the site: they have a time clock on the site that you can have running to know exactly how much time you have spent on a client's file.“ December 8, 2021 ## Showing most helpful reviews Showing 1-25 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David R. Creative Director and CEO Marketing and Advertising Used the software for: ### "Nailed it" August 27, 2014 5.0 I reviewed more 20 systems before I settled on Intervals. I've been using Intervals for about 5 years because it helps me track, manage and understand our most valuable resource - time. It's speed and ease of use are nearly transparent, until we need the information. Then it provides us, and our clients, full accountability and has allowed us to capture and bill for more of our time than possible before. Pros Ease of use (get everywhere from anywhere) Great support from the authors Frequent updates and additions Loading speed of application Flexible billing options Exports seamlessly to Quickbooks for accurate billing Cons Minor details that are more preferences for my work style than functional issues. Review Source NR Neha R. QA Manager E-Learning Used the software for: 6-12 months ### "Interval Time tracking" January 14, 2025 5.0 Easy to enter and maintain time. We can add time for multiple days in 1 go. Easy to navigate b/w different weeks Pros Easy to find projects and enter time. Multiple days' time can be added in one Go. Cons I have not located anything which I do not like in Intervals. Review Source RJ Rod J. Used the software for: ### "Nice but needs more" February 18, 2017 3.0 We are are active users of this service but there are many things that it doesn't do well. We find that getting this integrated with our other systems is a challenge and that other products on the market are beginning to offer attractive features. As changing platforms means that we need to change our business practices we are not looking to move (at least in the near term) but at some point other features may attract us to other platforms. One challenge is integration with our accounting software Saasu. The ability to invoice within Intervals is OK but it isn't an accounting tool. There are many features that would be useful and I have suggested adding tags to all of the levels as a feature request in the past so that we can better identify groups of tasks or projects. Reporting isn't great and we find that we have to export the data and use other services to get the reports that we need. New features don't seem to appear that often which does make me wonder whether this service is seen more as a cash cow for the company than an actively developed service that will maintain its competitive edge over time. Pros Price point is good. It is easy to use. Cons Lack of features, difficulty in integration Review Source Response from Pelago April 20, 2017 Thank you for taking the time to give us feedback. We understand how integrating Intervals with third-party tools can be a challenge, and it's one of the areas we are improving. We've recently launched a few more integrations, and we're currently evaluating which ones to add next. Our goal is to continue adding the features and integrations that will benefit the majority of our customers the most. We'll be taking your notes into consideration as we do so. Thank you, again, for sharing. MG Mark G. President / CEO Management Consulting Used the software for: 1-2 years ### "Very Pleased" September 14, 2016 5.0 I purchased Intervals for my small business to make it easier to track and assign tasks. We previously had a system that no one (including me) used because it was not at all intuitive and was a poor fit with what we needed. I looked at a lot of other systems, including BaseCamp, Asana and a few others that are commonly recommended. Intervals was the best fit for what we were seeking. Pros The biggest 'pro' is that everyone (!) who works at my business uses it and finds that it is very intuitive. Everyone agrees that it makes our work easier and is a pleasure to use. It is very affordable for the features it offers and the numbers of projects/tasks that you can create a big selling point for me was that I could get everything that I needed for about $50 or so per month, without worrying about immediately outgrowing the system. Intervals is very forgiving when errors are made it warns you when you are about to leave a page without saving, for instance, but doesn't bombard you with alerts that aren't needed. It has plenty of room for saving documents and allows comments to be made in Intervals via any email address. It stood out from some other software in that it is also more customizable. Their customer service is excellent, and you can tell that they actually use the software and have thought through and learned what works and what doesn't. A fully-functional timer / timesheet system is another big plus. Cons Intervals introduces new features every quarter or so one of the latest is adding files through drag and drop. The lack of drag and drop used to be the biggest con for me, since I upload files often. So, no longer a con. That system could be a little more streamlined, and there are some file management features that I'd like to see improvements on (and which I've recommended to Intervals staff  I love that you can do that and that they actually listen!), such as the ability to organize files into folders (each task sort of acts like a folder, so this is not a big issue in most cases sometimes we have 50 files attached to a task so we have to scroll a bit). Also, the interface design is a little less contemporary than some others. However, these are all very minor, picky issues in comparison to what you get with Intervals software that more than does its job and offers more bang for the buck than its competitors. Review Source Response from Pelago July 28, 2017 Mark, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate your feedback on document uploads and the interface. It's very helpful feedback. In regards to the interface, we've recently launched a new look, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account. VR Verified Reviewer Member Civic & Social Organization Used the software for: 2+ years ### "The best time & project tracking system for our consulting business" December 7, 2018 5.0 Over 20 years, we've gone from Excel-based time reports to one or two other systems in our office. They all were not that great but got the job done. Then we tried Intervals and it was like a breath of fresh air. It is an easy to use (once you get used to it and go through the training), logically laid out system, that is reliable and has good support. Our whole firm has used it for over 5 years. It has evolved nicely during that time. The company that makes it seems to be led by good people. I've introduced several other firms to it and they have been happy with it also. Pros First, we've been a user for 5+ years and Intervals has been rock-solid. No disasters, no corrupted data, etc. Second, the system is very logical in how you work with it Third, Time entry is a breeze, which makes billable time tracking across a group of 30 people much easier to do, because we get good participation from our team members Fourth, the ability to export any report to Excel, PDF, etc. is fantastic. Every app should provide consistent output format in various file formats, if that makes sense. No matter which export format you choose, it looks like it should when it is displayed, printed or emailed, etc. Fifth, I think their support is great, although we don't need to use it much given how easy it is (once you get used to it) Sixth, these guys don't rest on their laurels and instead, continually improve the software Cons It has needed a mobile app for a long time. We've been waiting for it for a couple years. I've heard it is coming soon, I'm guessing early 2019. We'll see. It absolutely needs one more access level for managers, project managers and executives. It kind of has two of the three, as well as a couple others, but this has been needed for a while. Review Source VR Verified Reviewer Researcher Research Used the software for: 6-12 months ### "Excellent tool for time management" May 20, 2021 5.0 I use Intervals to manage research projects and personal tasks. It is easy and flexible. Pros The layout is simple and the interface is organized. It has different user Levels. Users can easily start a new project, task, or milestone. Users can set time for tasks and monitor the performance of the employees through the timesheet which keeps track of every change on the tasks. It is easy to set the budget for projects and a reminder to avoid going over the budget. Users can use filters and detailed reports in Intervals to analyze the progression of their projects. The reporting feature is very appreciated by customers as they can see how much time was spent on their projects. The invoicing feature in Intervals makes the payroll of people paid per hour uncomplicated. Cons I think it is tricky and requires some training at the beginning, but thanks to Intervals tutorial videos I got it. Review Source VR Verified Reviewer Manager Hospitality Used the software for: 2+ years ### "Good Product - depending on use case" March 12, 2021 4.0 I've used other products for time tracking, and like those much better, but for the price, this works fine. Pros We generally use for time tracking capabilities only, which is easy from a user perspective. The reporting capabilities are good as well. Cons It can be somewhat cumbersome to setup and is easy to get too granular. The reporting is good, but would be nice to have easier to use filters. The user interface could use an overhaul. Review Source VR Verified Reviewer Course Development Manager Higher Education Used the software for: 2+ years ### "Intervals is a cost effective answer for project management" December 3, 2019 5.0 Intervals is a web-based PM tool that can be accessed from anywhere by team members. Project creation, tracking, updates, costing etc. are easily and quickly accomplished on this tool. Pros Intuitive, extremely user-friendly project management tool. Project creation, task creation, duplication and cost-related features are outstanding. Cons This is a terrific PM product; so much in fact, that the wealth of other features were almost too overwhelming (and not every feature was used.) Review Source VR Verified Reviewer Director de proyectos Used the software for: ### "Amazing tool!!!!" September 4, 2014 5.0 I became a user of this tool 5 months ago. I am a Computer Science Engineer and have been involved in project management for 15 years. I was looking for a project management tool for our 30 people company because we manage more than 500 projects per year. This search took me more than 8 years, testing ALL kind of tools. Some of them were good but none of them fit us 100% (or, at least, 85%). I am a SaaS believer and this was one point I was not going to avoid. I found Intervals and gave me a great feeling since the first time. The user interface is very intuitive so that our learning procedure was easy for all kind of our users. And second point was functionality. The data model is perfect and you are able to manage all kind of situations without a problem. Reports are wonderful and you are able to get all kind of important information to decide whether a client/project is interesting or not. Other of our requirements was tracking time. And this is something that this tool allows you without any problem. We were also looking for a tool that uses a Calendar view, because it gives users the possibility to organize themselves in an easy way. This is something that works great in this tool too. There´s much more we can say, but I recommend you to test it and decide by yourself. Pros Calendar view. Data model. Tracking time. Reporting. Performance (never shuts down...). User interface. Support (when you propose or notify a bug, the answer is surprisingly fast!!). Cons Approving time tracking permissions. Review Source Nick M. Director / Developer Design Used the software for: 1-2 years ### "A lot of power if you have the time to harness it" August 10, 2018 3.0 Not a big fan of this solution, however forced to use it with a client. Its power lies in reporting and billing Pros Its reporting features are I believe what keeps it a competitor. Cons The UI is not up to par for a tool in this day and age. Everything seams to take 2 or 3 steps, things you would expect should be simple are often counter intuitive. Review Source yG yunuen G. director de TI Telecommunications Used the software for: 6-12 months ### "Se dueño de tu tiempo" December 3, 2022 4.0 es buena ya que gracia a este software facilita la gestion de tareas ,la programacion y la gestion de proyectos . Pros Me gusta que es una herramienta agil y facil de usar,cuenta con un conjunto de funciones que facilitan la gestion de tareas a nivel grupo.Es una herramienta bien organizada,es flexible y rapida.Logras un seguimiento detallado de tus tareas. Cons en realidad hasta el momento no e encontrado algo malo de este. Alternatives considered [Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/)[Wrike](https://www.capterra.com/p/76113/Wrike/) Reason for choosing Intervals fue elegida por sus funciones integradas de seguimiento de tiempo ,tareas y proyectos. Review Source KW Kevin W. Chief Technical Architect Computer Software Used the software for: 2+ years ### "Does What It Says It Will Do" February 22, 2017 5.0 We used Intervals for several years and have never encountered a bug. It replaced an in-house product. The management types like the reporting and dashboard facilities. For ordinary users it is straightforward to enter time and navigate around. The problem is getting users to do it regularly - but that is a problem with the humans not the software! There are lots of power-user features (e.g. saved searches) that we adopt over time. There's probably lots more that we could pick by reading the help but as engineers we never read manuals! We have integrated it via its API with our in-house issue tracking software: the integration was a little awkward but once set-up hasn't given us any problems. Technical support has been quick and friendly. In summary: it's a quality product that does what it sets out to do well. Pros Ease of use. Simplicity in the UI with power-features not far away Cons Nothing. I wish more software was this straightforward (and I'm looking at you Microsoft Office...) Review Source Response from Pelago July 28, 2017 Kevin, thank you for the encouraging review. We're glad to hear that Intervals is a good fit for your business. I wanted to point out that Intervals has a new look. It's called Modernistic and is a theme that can be found in the Settings & Defaults section of your account. The new interface makes Intervals even easier to use than before. TG Tom G. Owner Management Consulting Used the software for: 1-2 years ### "Great solution for our needs" September 13, 2016 5.0 I first became aware of Intervals when I worked on a client project. From there, I signed our company up and find it to be an excellent tool to track time, log hours, and produce both internal and client reports. Its flexibility and ease of use put Intervals in a class all its own in my opinion. Works great for our needs Pros The ease of use to create client tasks and then log time according to the task. Each time log has a description, which is very helpful to our clients so they can see how their billed time was spent. Cons We have found no cons regarding how we use Intervals. If we were to expand our use into other areas we are not currently using, we may encounter functionality that is not as expected. Review Source Response from Pelago July 28, 2017 Tom, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account. SB Sharon B. Partner Marketing and Advertising Used the software for: 2+ years ### "Happy Intervals User Since 2009" September 13, 2016 5.0 Before using Intervals for my project scheduling, time-tracking and invoicing, I was using a combination of Basecamp and Freshbooks. Since I switched over to using their software in 2009, I haven't even considered another product. Intervals has given me all the tools I need to for managing my freelance graphic design business and I haven't had any problems, to date. Whenever I've had software questions, their customer service has been very responsive. And, they're constantly adding new features, before I even realize I want them -- let alone need them! Pros Incredibly easy to use and includes all the features I need for my business in one product Review Source Response from Pelago July 28, 2017 Sharon, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account. IK Istvan K. Information Technology and Services Used the software for: 2+ years ### "Very good task management tool" September 15, 2016 4.0 All our activity is based around Time Task. We are using it as incident management tool for IT support and it does a decent job for a more than a fair price. Pros \- easy to use - easy to manage - fair price - good support Cons \- it would be nice to have the possibility to set alerts for a specified date and time - it would be nice to be able to restrict users to set only allowed task statuses Review Source Response from Pelago July 28, 2017 Istvan, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate your ideas on how we can use date and time alerts and more in-depth user restrictions. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account. AR Amir R. CEO Marketing and Advertising Used the software for: 2+ years ### "good, but could be better..." February 19, 2017 4.0 i've been using intervals for a few years now. basicaly, it answers our needs, but the main thing I feel missing is an integration to services like zapier, which are the only way to sync with our sales CRM... second, i think the task view should be much more intuitive. thanks! Review Source Response from Pelago March 23, 2017 Thank you for the feedback. We are considering integrating with Zapier and appreciate the feedback. We have been rolling out more and more integrations and Zapier has a good chance of making the list. Regarding the task listing, we are actively working on overhauling the user interface and the task listing will be changing. If you have any specific questions about the changes please contact our support team (support@myintervals.com). DB Dmitri B. Oil & Energy Used the software for: 2+ years ### "Yes, I gave it all five stars" November 12, 2016 5.0 What we really appreciate is attention to details. One of the best user interfaces (UI) out of many web applications we used for the last 3 or 4 years. Very intuitive. Reporting tools are priceless! Overall a great application, would recommend it to anyone wholeheartedly! Pros Great user interface Reporting tools Value for the money Review Source Response from Pelago July 28, 2017 Dmitri, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account. mF maria F. COO Used the software for: 6-12 months ### "we have been able to meet our needs as a start-up with ease and really no issues. Very helpful" May 24, 2018 4.0 Pros the The ability to pull hours by client, by task if needed, and overall reporting flexibility.The ability to pull hours by client, by task if needed, and overall reporting flexibility.The ability to pull hours by client, by task if needed, and overall reporting flexibility.The ability to pull hours by client, by task if needed, and overall reporting flexibility. Cons I understand from other users that without the full admin rights, the actions are sometimes more restrictive so finding the right permissions to non admin users is sometimes challenging. Review Source BD Benoit D. Director Pharmaceuticals Used the software for: 2+ years ### "Propharmact" December 6, 2018 5.0 A central repository for Contract definitions and time reporting. SaaS mode allows accessing the database wherever our consultants are. Pros Ease of use, intuitive, keeps track of our activity since years while proposing powerful data mining tools such as "report / summary" Cons The main weak point for us is not having the choice of unit of measure for times. Actually we base our proposals and contracts on days, not on hours... Review Source Jay A. Product Computer Software Used the software for: 6-12 months ### "Intervals is a great, flexible project management tool" April 12, 2019 4.0 Intervals is great. If you need project management software that isn't bloated with features but has enough to get the job done, this is it. Pros Very affordable for all of the features Great UI and user experience Flexible, lots of options but not too many that's its overwhelming Awesome customer support Cons Not many cons. The documentation was a bit lackluster, but as you use the platform you can figure most of it out. Review Source PB Phil B. Manager of Implementations Computer Software Used the software for: 2+ years ### "More powerful than I know" February 18, 2017 4.0 Intervals is a great tool to track your projects, hours, tasks, etc. For us, it is a very easy tool to see our multiple projects and track our time across all of them. I do know that we are barely scratching the power of Intervals, but what we do use is great! Pros Ease of use Cons Not knowing all what it can do Review Source Response from Pelago July 28, 2017 Thanks for the review, Phil. We're glad that Intervals is a good fit for your organization. In case you haven't noticed, we've launched a new look. it's called Modernistic and should make Intervals even easier to use than before. It can be found in the Themes section under Settings & Defaults. Cheers, John BS Ben S. Business Development Manager Chemicals Used the software for: Less than 6 months ### "Excellent value for money" June 13, 2017 4.0 Pros Brilliant tutorials, exceptional customer support. Getting started was far easier than the products I tried before Cons I find I still manage to spend a lot of time 'managing my project management', rather than doing actual project management. Having used a couple of other software packages though, I honestly think this is mostly just in the nature of the work rather than anything from Intervals Review Source Response from Pelago July 28, 2017 Ben, thank you for the review. We're glad to hear Intervals is a good fit for your business. We understand what it's like to spend a lot of time managing projects. We hope Intervals helps cut down that time. We've recently launched a new interface, called Modernistic, that might help streamline projects. It can be found under the Settings & Defaults / Themes section on your account. AS Alexey S. Executive Director Telecommunications Used the software for: Less than 6 months ### "Intervals review experience" December 3, 2018 5.0 We are using Intervals mostly to collect timesheets in our company from the employees. Pros \- easy of use and navigation to setup the system - easy to use by employees to report time - automated invoicing feature - licensing model, you paid for the product not per company person Cons \- use roles: it will be good to have additional role of manager that can view only selected projects and can approve timesheets Review Source Response from Pelago December 5, 2018 Thank you for the feedback. Regarding managers, you are correct that only administrator level users can approve timesheets but which projects managers have access to can be controlled. With resources, executives, and managers you can control which projects they can see. Only administrator level users see all projects. JH John H. Project Manager Information Technology and Services Used the software for: 1-2 years ### "It gets the job done" November 5, 2019 4.0 Pros We were able to enter job tasks and track them pretty easily. Cons It was a little harder to use than competitors, it also lacked a lot of features we needed as a company. Review Source MH Moataz H. Engineer Oil & Energy Used the software for: I used a free trial ### "The Pricing " August 11, 2019 4.0 Its a smart easy to use and the timing they gave to you for free trail give you a very good experience that will end by activate one of the 4 packages Pros Its giving you a chance to try the software before buying it, which is very smart because you will like the software and will ending buying it Cons The price listing still a little bit high, need to reconsider Review Source Similar Products Featured