# Page 2 | Intervals Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Intervals the right Project Management solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/68588/Intervals/reviews --- Intervals 4.4 (76) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Intervals ## Showing most helpful reviews Showing 26-50 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DK David K. President Computer Software Used the software for: 2+ years ### "Pending Cancelation" July 15, 2025 1.0 We will let you know how the cancellation goes. That is often the most troublesome part of working with any SaaS provider. Pros The product is easy to use. It is not overly complex and would seem to work for any small to medium size service company. Cons Cost. Their pricing is no longer competitive. It was years ago. There are now better solutions to chose from. Switched from [Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/) I don't recall. Probably or perhaps ease of use. Review Source CB Clark B. CEO Computer Software Used the software for: 2+ years ### "RidgeRun Engineering Review" February 17, 2017 5.0 The tool is excellent for cross / site, global task management, time tracking and invoicing for time billed on an hourly basis. We also sell software and had to work around some issues to reflect invoices for software sales in the system. We are really looking for request tracking, estimating and resource planning in the same intuitive, simple method as the other features. Intervals folks are fantastic at customer support.. Great rating for the features that exist! Pros Simple task management and time management in a great web based tools. Intuitive, not over featured which is the plague of many tools. Good reporting, fantastic customer support Cons We really would like a simple customer inquiry, estimating and resource planning front-end with the same simple interface, not over featured, but covering the 80% of common requests. Invoicing should have an ability to have non-labor invoices kept out from the labor reporting. Payments made on non-labor items seem to subtract from the outstanding balance report which is what is used to determine which customers have outstanding labor items to bill. This has lead to some time against customers projects to not get billed. We have worked around it in a clunky way by creating "For billing purposes only" projects. All these extra projects take from the number of active projects which drives our license cost, but is necessary to avoid missing billing for labor spent on projects Review Source Response from Pelago April 20, 2017 Thank you for the review. We appreciate you taking the time to give us feedback. We've been considering some lightweight estimating and resource planning tools, so thank you for sharing how that would be useful. we'll be sure to update our roadmap if we move forward with any of them. Meanwhile, take a look at the request queue, found under the Tasks tab, for managing customer inquiries. We've also added a lightweight resource allocation report that may help with resource planning. Bill G. Owner Internet Used the software for: 2+ years ### "Finally found an integrated Project Management and Time Tracking tool for web designers!" October 11, 2018 5.0 Intervals is just so fast and flexible. For a web designer, it's hard to imagine that one couldn't benefit by using it. We've been using it for several years now. Every system has its learning curve. But this one is pretty easy! Written by designers.... for designers! They knew the territory and made it easier for the rest of us. Pros Might sound funny...but probably my favorite thing is the email queue that allows me to forward client requests directly into a project for time keeping. I use it constantly. It really helps when you're busy to "keep the flow going"! But honestly, there are so many conveniences with Intervals. And it's so fast and smooth! Cons I wish there were an easier way to attach sales tax to individual tasks for "non-web"projects. Right now you have to make a separate project for print projects like logos or brochures. It's easy enough to do, but we are always lookijng for "easier" :-) These print projects inevitably come along with web design if one has the skills. Review Source PM Paul M. Director of Engineering Consumer Goods Used the software for: 2+ years ### "The Best Project Management software available." September 13, 2016 5.0 We spent 2 months researching all the available software programs and none could meet all our requirements with the exception of Intervals. This software is so simple that our entire company use sit. We set it up in a day and it was operational 2 days latter. The training was simple so all the users felt comfortable in learning it and then advancing to the more powerful features of the software. It was become the base of communication for the company and drives efficiency in reducing non value added activities. Whenever I have a question on a feature or our data, I usually get an answer within an hour. Very fast response. Pros It is so simple and yet so powerful. I love the reporting and the communication updating. Costs. Their costing model work very well for us. Project updating. Its real time and I am always up to speed with the latest updates on the projects. Timesheets. The method of tracking progress using timesheets is an extremely powerful tool. Cons I hope this software lasts forever. I cant ever image life without it. Downloading of large data can be better but I can manage Review Source Response from Pelago July 28, 2017 Paul, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate your feedback. In regards to downloading data, we are continually making optimizations to speed up downloads. If a particular area is slowing down, please let us know so we can focus our efforts. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account. NH Nichole H. Marketing Manager, Scientific Games Gambling & Casinos Used the software for: 2+ years ### "Great all around Product! Highly recommend! " September 20, 2016 5.0 We began using Intervals several years ago when our In-house Creative Services team outgrew the Excel Spreadsheet. We were inputing data, tracking project, etc. through Excel and then time tracking through Harvest. It was very redundant with an excessive amount of data entry for each task that came in. We were looking for a simple solution, easy input, and time tracking. Intervals had all of the feature that we needed. It's worked very well. Pros I like most the external request queue. I will often send emails to this as a reminder and has made tracking projects and submitting projects very easy. No complicated forms to fill out. I like the ability to run times and input data at a later date. The reports have been very helpful for performance review and project audits. Cons I would like it to be more adaptable to forms and collaboration with online users. It is hard to get everyone to always change statuses and track time - but I think that is a people training issue. We don't invoice so it would be nice to maybe turn off some of the functionality that we don't use. Would love to get some training or webinars on how to better use this software. Review Source Response from Pelago April 20, 2017 Thank you for taking the time to review Intervals so thoroughly. We truly appreciate it. We know what it's like to outgrow Excel. It's part of the story behind how Intervals was born. As for adaptability, we've got some ideas brewing on how to add more collaboration features in the future. If you have any more ideas you'd like to contribute, feel free to reach out to us at support@myintervals.com Elizabeth B. Self Employed Management Consulting Used the software for: 6-12 months ### "Excellent Project management app everyone should use" August 11, 2022 5.0 I would highly recommend this app. It is easy to use, has a plethora of features to hand to use and make your life easy. Pros Clean layout, simplicity to use, user friendly, and does everything that I need from a project management app. Cons There are no features currently that I dislike Review Source JH Jessica H. CEO Research Used the software for: 2+ years ### "Small business lifesaver " August 31, 2019 5.0 I manage multiple contracts, different periods of performance, different small teams, different pricing s has done it all for me. I don’t stress when I do invoicing. Ease of reports and estimations for business proposals. Can’t say enough good things Pros 1\. Documentation and responsiveness from support. Customer service means everything to my clients, so another company that performs this way to keep me operational is excellent. 2. Ease to implement, change and operate. This is a no fuss-get business done platform. If you’re looking for bubbly themes and widgets, go elsewhere. This streamlines the management of your work in a professional way for all industries, and let’s you focus on doing your life’s calling 3. Pricing and performance. Every year or so I look at what is out there. I consider moving to something that may be a tad more expensive thinking I will get something different. Doesn’t exist for the small business team (in my opinion). Pricing has stayed consistent and reasonable for small businesses and doesn’t sacrifice on the first two items mentioned here! Cons Nothing I can think of...other than doing the work for me! Review Source WH Whitney H. Managing Partner Marketing and Advertising Used the software for: 2+ years ### "Get as granular as you want" September 30, 2016 5.0 We've been using Intervals since we were a 3 person studio and find it a solid, reliable way to keep track of project time and tasks. The team finds it easy to learn and use, and i like the variety and options of running reports. Only recently did we start using the "subtasks" checklist to group items together and not drive ourselves crazy - a great move. We will set up templates using this method, to give each new similar project a good head start on what needs to be done, in what order, and in what time period. I appreciate being able to set time estimates so the producers know how they are tracking against budgeted time. The new dashboard helps us get a big picture of the budget. I hope the next evolution of this tool will allow for improved PPM (Project Portfolio Management) so the project managers can see where we have gaps in our schedule and an opportunity to shift work around or accept more. Pros Reliable up time, easy to learn, variety of reports available Cons Can't really manage the portfolio of projects (seeing across team members and tasks to understand where we have capacity). Review Source Response from Pelago April 19, 2017 Thank you for the review and feedback. It's great to hear how Intervals is helping your agency. I wanted to point out a relatively recent report we created, called the Resource Allocation Report. This report will provide some lightweight resource planning help. It works by dividing up the task estimates across the days its scheduled and the people assigned to complete it. This should help seeing current capacity across tasks and projects. Regards, John AC Alisa C. Web programmer Information Technology and Services Used the software for: 1-2 years ### "The best time- and task-tracking software around" September 16, 2016 5.0 Intervals has changed the way we work. As a distributed company, our team members are located across the globe. Intervals allows us to follow tasks together, track their status, assign them to each other, set up milestones and timelines, and keep track of everything, including tracking our time, in one place. It's easy to use and the best software of its type that we've used so far. The Intervals team listens when we ask for specific features, and updates the software to make it better and better. I love how easy it is to use and to keep track of our projects and tasks. Pros Ease of use, responsiveness of the Intervals team when we have questions or suggestions. Being able to track time and generate reports in the project management software helps us easily track our projects. Cons There is one feature I'd like to see, optionally emailing a team member about a particularly urgent task or one where the team member is a follower vs assignee. But that's a minor quibble, compared to all Intervals has to offer. Review Source Response from Pelago July 28, 2017 Alisa, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate you sharing your thoughts on how we can make Intervals better. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account. TS Thomas S. Owner Information Technology and Services Used the software for: 2+ years ### "Single most important decision to enhance my business" September 14, 2016 5.0 Since I use the the time management of intervals customer satisfaction has greatly increased due to better delivery timing. Moreover I was able to adjust pricing and project cost calculations neatly, having great statistics and overviews of previous projects at hand. I would recommend this tool to everyone who offers services to customers and works on his/her own account. I reckon to have increased my income by more than 30% due to this valuable software. Pros Timers at the bottom of the page counting every single second needed for a certain task. Task management with calendar. "Summary" and "Break it down" reports with possibility to create a nice and customisable pdf-version for customers. Cons Total rates inside projects are always calculated based on time and hourly rate. It could be interesting to be able to assign a total cost independently. Review Source Response from Pelago July 28, 2017 Thomas, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. Wow! 30%! That is great news. We've heard this from other customers as well and it never ceases to make our week. We appreciate the feedback on tracking project costs and we've added this idea to our notes. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account. BW Brandon W. Management Accountant Construction Used the software for: 2+ years ### "Intervals" October 8, 2020 4.0 It has allowed us to move away from paper based timesheets and track timesheets weekly. Pros Its fairly easy to use, you cant make any mistake that will 'break' the system. captures and tracks time fairly well. Cons I feel a feature that is missing is the ability to allocate staff to a home project/business unit. this would help our business greatly if when running a time entry report, along with seeing the project the hours have been billed to that we could see the home business unit (e.g HR, Finance, Marketing etc) that this person belongs to. It would also be great if you could copy a previous weeks timesheet for re-entry in current/future weeks rather than having to upload this as a template or enter time using the 'add multiple time entries' option. Review Source ZZ Zsombor Z. BI Architect Information Technology and Services Used the software for: 2+ years ### "TimeTask is the best project management tool with time booking functionality" September 14, 2016 5.0 After trying several time booking and project management software this is the best one that brings together these two things. I am using it for more than 8 years now. It is just great, for small projects and for bigger ones too. Pros 1\. Time tracking, easy to track time 2. Simple interface 3. Very nice pricing model 4. Nice API, you can take all your data and do whatever you want with it 5. The request management system is pretty good 6. Cons 1\. Very fixed, cannot be configured to custom needs (custom fields would be great) 2. Mobile client for easy time entry would be great 3. Invoicing is not very flexible to cover all needs 4. The user rights / roles system could be a bit better organized 5. The attachment handling could be done better Review Source Response from Pelago July 28, 2017 Zsombor, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate your feedback. We've added your ideas to our feature development notes. But I also wanted to let you know we are in the early stages of developing a mobile client. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account. srilekha K. Global Sales Manager Information Technology and Services Used the software for: 1-2 years ### "Great tool for Project Management and time tracking!" October 28, 2020 5.0 I strongly believe I made the right choice going for intervals and its price worth! Pros Easy time tracking. Gantt charts are good to swap the task dates. During my research, I observed intervals gives a better UI experience. Cons There are some issues with reporting tools however the support team gives fixes in a day or two. The resource allocation report isn't working at all. Reason for choosing Intervals It had everything I needed in one place just like a one-stop solution. Review Source Response from Pelago November 5, 2020 Thank you for taking the time to give us a review. We sincerely appreciate it. With the resource allocation report not working please feel free to submit a bug from within your account and start a ticket with our support team. We can do some troubleshooting and hopefully get the issue resolved. AV Andre V. Pres Used the software for: 2+ years ### "Rock solid - powerful - affordable - Project management tool" September 14, 2016 5.0 We have been using Intervals for 6 years and it is still the perfect tool for our engineering company. We trust this tool as our central (and only) hours worked database. We use it to bill our customers, to pay our employees and to follow the progress of of our projects too! It has performed flawlessly for 6 years and it is simply fantastic!!! Pros \- Cloud-based. A must for us as our employees can work from where ever they are - Reliable - never lost data or obtained a bad report - Powerful - The data in the database can be analyzed in many different ways as provided by the built-in reports. Easy export to external processing tools if necessary. - PERFECT for project-based companies. Perfect! Cons Not much. Some may find it more complicated than simpler tools, but that is the price to pay to enjoy a professional grade tool... Review Source Response from Pelago July 28, 2017 Andre, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account. BO Brian O. Creative Director Marketing and Advertising Used the software for: 2+ years ### "All that Project Management AND a bag of chips" September 14, 2016 5.0 Seriously, running a fast-paced, and fast-growing creative agency isn't easy. I've seen our average "active" Intervals projects double in less than two years from around 20 to about 40 at a time. After hours of comparison we chose Intervals more than 3 years ago and I haven't looked back since. The competition didn't have the level of detail I (we) required. Pros Intervals offers us the ability to set custom statuses, priorities, worktypes and SO much more. Dig down to the granular detail with their graphs and charts. As we grow, our team continues to utilize more and more of their unique functions. Cons Other than not having a mobile phone app yet, this project management tool rocks! Review Source Response from Pelago July 28, 2017 Brian, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate your feedback and wanted to let you know we are in the early stages of developing a mobile app. And, we've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account. Jennifer C. Marketing Manager Computer Software Used the software for: 2+ years ### "Intervals has helped us manage the projects we work on with external teams." March 6, 2018 3.0 Pros It helps us easily communicate updates and changes that need to be made to campaigns, while notifying everyone working on the project at one time. Cons There isn't much flexibility within the tool, and it is hard to find tasks, projects, and documents at times. Review Source Supi M. Founder Computer Software Used the software for: Less than 6 months ### "Generally very nice. Simple and Intuitive" September 21, 2018 4.0 the outstanding amount limitation is a real problem since it gets cumbersome to list out the hours for a particular month, group it into various worktypes since the charges are different and then calculate the total amount manually for a particular period. would be wonderful to have that feature. Otherwise it has been a overall good experience Pros Simplicity Affordability user roles client management Cons no option to view the outstanding amount up until a certain period !! for e.g. I have no option to view the outstanding amount till August or september Review Source Response from Pelago September 25, 2018 Thank you for taking the time to review our software. I wanted to point out a few features that show the outstanding amount in real-time. First is the Estimate vs Actual page. The link is in the left column of the project profile. This page will show the actual hours compared to estimated ours, and calculate the outstanding amount. The Project Landscape report includes this information as well. If neither of those are what you are looking for, please reach out to us at support@myintervals.com so we can assist you in accessing this data. Jeff D. Post Production Manager Used the software for: 2+ years ### "Our tried and true time tracking system for small buisness" May 1, 2018 5.0 Pros We have been using this for for over 8 years and it has all the features we need to keep us working and billing properly Cons Cost. Wish it cost less or had other billing options for use to utilize. The design could use an overhaul Review Source LL Lukas L. Head of Web Development Marketing and Advertising Used the software for: 2+ years ### "We are using Intervals since many years and overall we are very happy with it." May 12, 2017 5.0 Pros We really like that it's not just another ticket system, but also can be used as time tracking and project management-tool. Cons We would like to see more customization features - we have a lot of users which don't want to go very deep into a new software and the loads of features is way too complicated for them. For example, it would be great to have an option that a project haven't got any modules or milestones and then none of these options would be shown. Review Source Response from Pelago July 28, 2017 Lukas, thank you for the thoughtful review. We're glad to hear Intervals is a good fit for your business. We can understand how limiting the interface to only what's being used could be helpful. We'll add this idea to our list of potential improvements. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account. JC James C. President Architecture & Planning Used the software for: 1-2 years ### "Conceptually, this is excellent project management software" November 9, 2017 5.0 Budget management, time tracking, project management, invoicing Pros I like the fact that time tracking, project management, task management, and invoicing is all tied together. The idea of pulling all these elements together is genius! Cons Currently, I use the software primarily for tracking my time and invoicing clients. My biggest beef with the software is that it does not give you the option to track your time with start & stop times. I jump between projects and tasks quite a bit during the day. Many times I don't have time to start or stop timers because I'm on the go. I usually update my time at lunch and at the end of the day by thinking back over the past few hours, and entering it into a spreadsheet in time blocks. For example: From 8:30 am - 9:00 am I worked on Project A doing project coordination. From 9:00 am - 11am, I worked on Project B writing a report... The spreadsheet allows me to enter my time in blocks of a day, but then I have to transfer those hours into Intervals. This is inefficient and duplicates effort, but I need to be able to enter it in time blocks in order to be accurate. I usually don't have time to enter time into both programs in a day, and so it ends up sliding to the end of the month. If intervals allowed you to enter hours in start/stop time blocks, then I could skip the spreadsheet and have realtime feedback on my budget. The absence of this one feature significantly reduces its effectiveness and functionality for me. If the developers would create this one feature, I would have no complaints! It would save me hours of time and I would always know where my budgets stood. Review Source AM Anand M. Director E-Learning Used the software for: 6-12 months ### "Vital Project Management Tool For My Business" October 28, 2020 4.0 I was using this tool for two years couple of years back and stopped using due to downturn in my business. Now from past 6 months I am using this tool. I found lot of positive changes in several features and interface. Pros 1\. setting up custom summery reports at predefined time, custom pie chart reports 2. Comprehensive set of features to set and handle any scale projects. 3. Provision to park the projects for small monthly fee. Cons 1\. Too low active projects for the fees 2. Too many features presented upfront...need significant time to explore them before getting started. May be present only top 10 features 80% of standard users use on regular basis and present remaining ones gradually as need basis. 3. Also provide predefined features sets (GUIs) for small / middle size teams or different development processes such as water fall method or Agile method etc Review Source CD Cynthia D. GM Information Technology and Services Used the software for: 2+ years ### "Great Time Tracking Management for Development Shops" September 14, 2016 5.0 We've tried so many time tracking systems and Intervals has been meeting our needs for our software development, project manage and support teams for about 3 years now. Pros easy of use and flexibility to really address our needs in time tracking. Cons would like ability to tie specific tasks together to be able to show A needs to be done before B. there are workaround using task statuses, due dates and milestones, though. Review Source Response from Pelago July 28, 2017 Cynthia, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate your thoughts on tying tasks together and we can see how that would help with your workflow. We've made note of this idea. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account. JL Josh L. Director of IT Hospital & Health Care Used the software for: 6-12 months ### "Intervals Tickets" October 8, 2020 4.0 Works and functions well for what we use it for. Pros We use this software for our ticketing system and works really well minus some work arounds. Cons I wish it was more customizable and had the owner listed in the task list. Switched from [Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/) It didn't have the collorbrative steamlining that intervals has. Review Source JC Julio C. President Computer & Network Security Used the software for: 2+ years ### "Intervals - Potential for more" February 17, 2017 5.0 Wish this had notification and escalation for invoices tied to a portal rather than email or PDF invoices. Also additional PM features such as GANTT charts and sub tasks Pros Integrating light PM into a time tracking tool Cons Invoicing needs to be fleshed out to include escalation and notifications plus links to portal payment options Review Source Response from Pelago July 28, 2017 Julio, thank you for the thoughtful review. We're glad to hear Intervals is a good fit for your business. We can understand how more powerful invoicing would be helpful. Thank you for sharing your ideas on invoicing. We'll add this idea to our list of potential improvements. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account. Jenny M. Freelance Content Writer Information Technology and Services Used the software for: I used a free trial ### "Flexible time and task management software" April 29, 2019 4.0 Intervals helped our team organize our projects and keep the scope under control by accurately tracking our time and comparing it to estimates. It also allowed accurate invoicing and reporting for happier clients. Pros Intervals stood out because it made it easy to break down large projects by tasks and keep a close eye on the scope. We've had projects fail due to scope creep before and Intervals really helped to nip that in the bud. We really liked the ability to manage tasks by milestone, allocate resources, and set a budget for each project. Comparing the estimated time to the actual time taken on each task has been tremendously helpful and we are now much more mindful of how we spend every second of our time. Speaking of time, the time tracking feature is very complete and allows us to accurately invoice without shocking our clients with unexpected billings. Cons The UI looked like it was designed purely by developers, but the team has been working hard at revamping the entire thing and it now looks a lot cleaner and professional. We also struggled to keep our inboxes clear with the hoard of email updates we'd get from Intervals. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.