# Page 3 | Intervals Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Intervals the right Time Tracking solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/68588/Intervals/reviews

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Intervals

4.4 (76)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Intervals

## Showing most helpful reviews

Showing 51-75 of 76 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Stephen F.  
Business Development Manager  
Consumer Goods  
Used the software for: 2+ years

### "Wonderful time tracking tool for independent contractors! "

April 9, 2019

5.0

Overall I would highly recommend this tool to anybody looking for a project management/time tracking tool.

Pros

This is a wonderful time tracking tool for independent contractors! I've yet to find a tool that has as simple to use time tracking feature as intervals. We've used this across our organization for years.

Cons

I am not the biggest fan of the mobile functionality, it needs some work. The desktop view is excellent.

Review Source

GK

George K.  
Director of Litigation Services  
Real Estate  
Used the software for: 1-2 years

### "Great product. "

February 17, 2017

4.0

We have been using for over a year now and the platform works great. There are some reporting issues we would like to see added but overall Intervals works wonderfully and fits our need.

Pros

Web based platform and ease of use.

Cons

lack of reporting options for my profession

Review Source

Response from Pelago

April 20, 2017

Thank you for taking the time to review our software. We sincerely appreciate the feedback. We are glad to hear that Intervals is working for most of your needs. We do our best to make the reporting flexible enough to handle a wide variety of use cases. But we understand we can't hit them all. Please feel free to reach out to us at support@myintervals.com with ideas on how to make the reports better. Meanwhile, we do have two options that might help plug in some of the missing pieces. One is the option to export report results to Excel, where the data can be modified more. The other option is our RESTful API, which can be used to extract raw data for building custom reports.

RH

Ross H.  
  
  
Used the software for: 2+ years

### "Good robust project management software"

March 4, 2017

4.0

We've been using Intervals for 5 years; it was the first SaaS app we started using. It works well for our small business; we have a core team of 5 FTE and 100s of projects.

Pros

Speed and robustness

Cons

It's look is a little dated

Review Source

Response from Pelago

March 10, 2017

Thank you for the feedback. We appreciate it. Regarding the look, we are actively working on updating the user interface. If you would like to be part of the beta tester group please email support@myintervals.com to be added.

JH

Jennifer H.  
Art Director  
Design  
Used the software for: Less than 6 months

### "Affordable and Productive"

December 27, 2022

4.0

We have been using Intervals for a while without issues. We like that handy new features are regularly added to the software.

Pros

It is facilitated in the cloud, so it works any place we want it to, whether it's representatives on-site in our office or at client offices. Uptime is great, and we haven't experienced any blackouts or information disappearance.

Cons

Somewhat of a high expectation to learn and adapt quickly as opposed to other programs in a similar classification, yet, that is normal with a new and effective piece of programming.

Reason for choosing Intervals

The most important tasks were available for the best price

Review Source

DR

Dave R.  
Implementation Manager  
Printing  
Used the software for: 2+ years

### "Intervals"

March 20, 2019

5.0

Intervals moved our team away from tracking development on individual spreadsheets and brought us into a place with transparency.

Pros

The software is easy to set up, administer, and customize to reflect the way our business works.

Cons

There is some structure to the design that works well for us but does present some inflexibility as well.

Review Source

RM

Rodrigo M.  
Partner  
Information Technology and Services  
Used the software for: 2+ years

### "Good value for money. Useful."

February 17, 2017

5.0

My company is using TimeTask for more than 7 years. Its not completely adequate to our activity, but we take advantage form lots of features.

Cons

We are a consulting services company. Our business management uses some concepts that are not available (yet) in Time Task. We use cost rate and billing rate to manage our projects. TimeTask is not ready, yet to let us manage our project based on the margin generated by those two rates. So we dont full explore all the features. Also, it would be interesting to have expense report forms for employees (like the time report forms). We charge the projects with expenses from our employess.

Review Source

Response from Pelago

April 20, 2017

Thank you for the review. We appreciate your feedback on cost rates and billing rates. We can see how these features would help your business management needs. We're always looking for ideas on how we can improve our software, and we'll make note of these suggestions. Thank you, again, for reviewing Intervals.

SK

Stan K.  
owner  
Internet  
Used the software for: 2+ years

### "Almost perfect"

February 17, 2017

4.0

Ive been using Intervals for time keeping for my small company for several years now. I know that Intervals does much more than I use it for. However for my purposes it seems adequate. My staff wants me to switch to Harvest or even basecamp, I like you guys and continue.

Pros

Time tracking, timer, ease of task assigning, reliable

Cons

Sometimes employees cant figure out where and how to enter their hours and their hours get lost. If they dont use the specific tasks, or task criteria, I dont see their hours. Its weird I know

Review Source

Response from Pelago

April 20, 2017

Thank you for weighing in with your feedback, Stan. We appreciate the feedback on the time tracking usability. We are currently working on redesigning the interface and we are improving on time tracking in the process. If you'd like to be a beta tester please reach out to us at support@myintervals.com. We'd love to find out more about how we can help employees understand time tracking better with our redesign.

VR

Verified Reviewer  
Marketing Coordinator  
Legal Services  
Used the software for: 1-2 years

### "Intuitive, comprehensive task management software"

December 16, 2018

5.0

Pros

I've been using Intervals to keep track of tasks for the past year now and I can say that it is very easy to use and learning navigation is a breeze. There hasn't been any major issues around missing tasks/data or malfunctioning. Very pleased with being able to drag and drop files.

Cons

Since my marketing team has switched around, there are inconsistencies within Milestones/tasks, but I suppose that's more of a user con (i.e. there is no way to fix if old tasks do not follow the same format as new projects/tasks). Communication between tasks and larger milestones can be difficult and less intuitive to follow, especially if the Milestone spans several months work.

Review Source

PG

Pamela G.  
COO  
Human Resources  
Used the software for: 1-2 years

### "DCSI Review"

February 17, 2017

3.0

Overall this tool has done what we need it to do. I would like to see QuickBooks integration at the click of a button. Also, without a 'live chat' or phone number to call, customer support in inadequate.

Pros

The price and ease of installation.

Cons

Lack of customer support

Review Source

Response from Pelago

April 20, 2017

Thank you for taking the time to review Intervals. We appreciate the feedback. We do our best to provide quick responses using email support, but we can understand how a live chat or phone number may be more adequate. We've made note of this idea. Meanwhile, we'd love to hear more about how we can make our QuickBooks integration more intuitive. Please feel free to follow up with us at support@myintervals.com

GB

Guilherme B.  
Project Manager  
Internet  
Used the software for: 2+ years

### "Quality and consistency with low price"

March 3, 2017

5.0

Intervals was a key tool for establishing processes within the company, along with our customers. The cost-effectiveness of Intervals is the best for time tracking and project management tools.

Review Source

Response from Pelago

July 28, 2017

Guilherme, thank you for the glowing review, and for your years of continued business. We wanted to let you know we've launched a new look. Check out the Modernistic theme in the Settings & Defaults section of your account. The new interface makes Intervals even easier to use than before.

KB

Krista B.  
Account Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Can't Live Without Intervals!"

March 20, 2019

4.0

I couldn't live without intervals. I use it every second of every day for my job and I can't imagine a better software. I especially love the constant updates and upgrades the team provides!

Pros

I love how easy it is to use, so intuitive!

Cons

It used to be that there was no easy way to see which tasks had been viewed or commented on but the new feature changed my only con!

Review Source

MF

Muhammad F.  
Regional Operations Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Very nice Time Tracking and Project Management tool"

April 19, 2022

4.0

Overall Satisfied. From Excel to task management tools and to Intervals is a big relief

Pros

Ease of Configuration and management. It took me less then a week to map my business process in the application and roll it out for testing.

Cons

Customization to adapt the business process. Timesheet approval mechanism should be customizable. Task Management feature should be offer more control

Reason for choosing Intervals

Time sheets feature and its task management feature is pretty good.

Review Source

Adam W.  
Co Founder  
Health, Wellness and Fitness  
Used the software for:

### "Amazing Software to Run Your Business"

September 10, 2014

5.0

If you are a business owner or project manager looking for a way to organize your business and yourself, I recommend you look no further. Intervals Project management is amazing. I have been running my graphic design firm using this software for the past 7+ years. I have added to several other ventures I am involved with. Simple and ease of use without unnecessary bells and whistles makes Intervals my choice in project management software.

Pros

Low Cost All you need to organize any business Amazing Email handling Great user role system, well thought out for an agency or other firm Has not been down or offline for us for 7+ years

Cons

None

Review Source

MP

Michael P.  
President  
  
Used the software for:

### "The Perfect Time Tracking and PM Solution for Our Agency"

February 24, 2012

5.0

We looked at a lot of cloud-based time tracking and project management solutions before choosing Intervals. None of them had everything we needed in one place. Almost 2 years later, we still feel we made the right choice and recommend Intervals without reservation. It does what you expect, and much more, and is an absolute bargain for what it costs.

Pros

Has all the features we were looking for and more (time tracking, tasks, data export, Quickbooks export). Easy to teach to new hires. Customizable so it works with our workflows. Mobile version is also great when we're on the road. Robust reporting.

Cons

There are so many reports that we often can't remember which ones do what, but that's not really a con; it's more our issue. If Intervals had more robust file sharing capabilities, it could replace another service we use, which would be great.

Review Source

Response from Pelago

July 28, 2017

Michael, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate your feedback about reports and file sharing. We can see how better organization and file sharing would be an improvement, so, we've made note of these ideas for future development possibilities.

Miguel G.  
Qa tester Sim  
Management Consulting  
Used the software for: Less than 6 months

### "Seguimiento "

January 18, 2023

3.0

Pros

Te permite tener un seguimiento agil y te facilita las funciones a realizar

Cons

Podría decir que de todo el tiempo que lo use no encontre nada que no me gustará o funcionara mal

Review Source

VR

Verified Reviewer  
Founder  
Consumer Goods  
Used the software for: I used a free trial

### "Nice Trend Tracker"

April 3, 2019

4.0

Pros

Love the ability to toggle into weekly time summary displays. Been very insightful having a clear snapshot

Cons

Lots of information, takes a bit of time to digest and understand

Review Source

JG

Javi G.  
Consultant  
Computer Software  
Used the software for: Less than 6 months

### "it's very easy to use."

May 17, 2017

3.0

Project management, and ease of putting the hours dedicated to each project.

Pros

it's very easy to use and timers for task it's very comfortable to control this. Daily mails with the memorandum of the tasks expired are very well

Cons

I think it is an application that is growing and there are enough things to be complete, but I think they are in it, for example, there would be a type of cost typology. You can not define neither days of work nor ability to work.

Review Source

Response from Pelago

July 28, 2017

Javi, thank you for the review. We're glad to hear Intervals is a good fit for your business. We'd love to hear more about your thoughts on cost typology and defining days and abilities to work. We've recently launched a new interface, called Modernistic, that might help streamline projects. It can be found under the Settings & Defaults / Themes section on your account.

Ami H.  
Talent Development Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "null"

November 6, 2015

3.0

Review Source

LL

Lucille L.  
Project Manager/Owner  
Information Technology and Services  
Used the software for: 2+ years

### "This is my second round with Intervals. I love it."

May 16, 2017

5.0

Pros

Easy to use. Great reporting. Lots of options. Easy to share info with others. Invoicing function is great. Repository is great.

Review Source

Response from Pelago

July 28, 2017

Lucille, thank you for the glowing review. We're glad to hear Intervals is a good fit for your business. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

LL

Leif L.  
  
  
Used the software for:

### "I have used Intervals for many years now, there must be a reason..."

December 18, 2016

5.0

Being an R&D Manager this on-line tool has helped me a lot in my work. Project planning, task management, time tracking, graphical presentation, tables and lots of useful tools; It's all here. I have used it in various companies and the own one-man consultancy. I appreciate That it is easy to change the plan and cost as the needs change in terms of the number of projects and co-workers. Sometimes I have looked for alternative similar solutions but found Intervals being very good and cost-effective for my needs. I can always show good facts for senior management or customers when needed. It's easy for the team to allocate, prioritize and manage tasks with Intervals. I really recommend it!

Review Source

Response from Pelago

July 28, 2017

Leif, thank you for the thoughtful review and your years of commitment to our software. We're glad to hear Intervals is a good fit for your business. And we appreciate the recommendations! We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

TS

Tad S.  
Owner  
  
Used the software for: Less than 6 months

### "Love that it captures everything and reports so well"

May 28, 2018

4.0

Records time.

Pros

Reports are easy. The system forces me to record time in an orderly fashion. Reports come out beautifully. I do like how, if it is set up correctly to begin with, the tasks wind up right where they are supposed to be and clients are clear about what work has been done given the reports.

Cons

It is cumbersome to get to tasks in projects. The "filtering" process as a way to find tasks or projects is a little too many steps.

Review Source

LS

Liz S.  
Office Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "An accommodating team that provides excellent customer service"

January 11, 2019

5.0

Intervals is very easy to use and intuitive. The level of customer service that the Intervals team provides is really my favorite part of the experience. If you have a question, recommendation or comment, the Intervals team is very easy to get in touch with and responsive. The team also listens to your recommendations and provides guidance or edits to the system based on your needs.

Pros

It is very intuitive and easy to navigate. There is more than one way to accomplish something and features that simplify what you're trying to accomplish.

Cons

From my experience, Intervals is not the best software to use for accounting purposes. I'm still learning my way around the software though.

Review Source

VR

Verified Reviewer  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Intervals is a useful site for keeping track of billable hours"

December 8, 2021

5.0

Pros

Intervals is a useful site for tracking the time that I have spent on a file, so that I know how many hours to bill for. There is also a very handy feature on the site: they have a time clock on the site that you can have running to know exactly how much time you have spent on a client's file.

Cons

There is nothing that I don't like about Intervals.

Review Source

JL

Jason L.  
  
  
Used the software for:

### "Does what I need it to do for the most part"

February 23, 2017

4.0

Project functionality is great, but more customization when it comes to invoices would be great. It would be nice if it named your invoice based on the customer and date, instead of just invoice.pdf.

Review Source

Response from Pelago

July 28, 2017

Jason, thank you for the review. We can understand that more customization with invoices would be a great help. Although we don't have any plans for it currently, we might add more features in the future to make invoicing more flexible. We also wanted to let you know we've launched a new look. Check out the Modernistic theme in the Settings & Defaults section of your account. The new interface makes Intervals even easier to use than before.

JD

Jeff D.  
  
  
Used the software for:

### "Great software to track billable versus non-billable hours"

December 8, 2016

5.0

We use this every day to track time and set project alerts. It's been a great and easy to use and share with our employees.

Review Source

Response from Pelago

July 28, 2017

Jeff, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

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