Who Uses This Software?

Banking and Capital Markets,Healthcare,Pharmaceutical,Financial Services,Manufacturing,Retail & Consumer,Consulting,Media & Telecommunications,Education,Government and Military,Engineering & Construct


Average Ratings

8 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Interfacing
  • www.interfacing.com
  • Founded 1983
  • Canada

About Digital Business Transformation Suite

Interfacing's cutting-edge Digital Business Transformation Suite (DBTS) offers all-in-one process mapping, modeling and optimization in a single platform. Recognized by Gartner amongst Leader in its latest Enterprise Business Process Analysis (EBPA) MarketGuide, Interfacing offers one of the best BPM solutions, helping so many SMEs and multinationals reduce effort to outperform regarding operational intelligence, digital transformation and continuous improvement. Get your FREE TRIAL now!


Digital Business Transformation Suite Features

  • Business Rules Management
  • Collaboration
  • Data Mapping
  • Lifecycle Management
  • Process Analysis
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Design
  • Process Simulation

Digital Business Transformation Suite Reviews Recently Reviewed!


Capterra loader

Excellent Process Management Solution

Oct 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful.

Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company.

Cons: The need to use Modeler (on previous versions) to update information was time consuming and manual. However, this has been resolved in version 11 with the improved Web Edit functionality.

Overall: We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.

A game changer

Aug 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Technically very mature system, incredibly powerful, good scalability, excellent support.

Cons: If using it to its full extend, the suite is comprehensive and complex, hence requiring a significant training effort.

Overall: Interfacing's EPC suite has been a true game changer for our business. We had started off by implementing it as our global process management solution. After the business had realized the massive benefits of EPC's one-stop-shop efficiency, as compared to its existing mingle-mangle of tools, methods, and local legacy solutions, we are now transferring the quality management systems to EPC as well. Just recently, the new EPC-based QMS has supported an ISO9001 re-certification where everybody involved (auditors, quality managers, functional leaders, etc.) has been deeply impressed how this digital business transformation suite has improved the way how we run our business.

Digital Business Processes Enablement

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very intuitive, easy to learn, modern and very flexible across the enterprise

Cons: N/A - Any and all challenges with the software since I have been using it have been well addressed with version releases and changes

Overall: Realizing the optimal use of software assets in the enterprise for e-enabling all business functions has been the key focus using the Digital Business Transformation Suite. This has been an overwhelming success in achieving same.

EPC

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This software is an enabler for managing the life cycle of our busienss process.Busienss process life cycle has become quiet convenient with this software.

Cons: User navigation and Report Writing.

Capterra loader

Promoting continuous process improvement in the organization.

Aug 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The following answer is arranged based on significance:

1) Ease of use;

2) Completeness and comprehensiveness of the solution to support BPM practice in any organization or industry;

3) Very good maintenance support;

4) Competitively priced vis-a-vis other BPMS applications

Cons: 1) The latest version of the web view of the system needs improvement; the UI is a bit "bland" at this time.

Best software for digital transformation

Aug 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, user friendly for all types of employees throughout the company

Cons: No significant cons to mention at this time

Excellent solution

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: So rich in functionalities and still so easy to use

Cons: Hard to say, it overcame our expectations

Overall: Better business understanding across the organization

A worthy investment..

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I believe this was not just a tactical investment for the company but also a strategic acquisition in our desire to create a high performance, agile business environment.

Cons: UI can still be improved. This affects usability and adaption.

Overall: It was pivotal in our drive to really implement an organizational tool to develop and monitor key business strategies for our service operations.