# Digital Integrated Management System Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Digital Integrated Management System Software - reviews, pricing plans, popular comparisons to other Compliance products and more. Source: https://www.capterra.com/p/68590/Enterprise-Process-Center-EPC/reviews --- # Digital Integrated Management System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Digital Integrated Management System ## What is Digital Integrated Management System? Interfacing’s Enterprise Process Center (EPC) provides you with a tool to control your compliance by helping you manage the audit, assessment and execution of your underlying business process management. EPC will give your company the ability to automatically and continuously monitor and manage your compliance initiatives by implementing controls associated with processes and tasks, automatic tracking of documentation and regulatory changes and providing electronic signature enabled approvals. ## What is Digital Integrated Management System used for? [Workflow Management](https://www.capterra.com/workflow-management-software/)[Compliance](https://www.capterra.com/compliance-software/)[Low Code Development Platform](https://www.capterra.com/low-code-development-platform-software/) Overall rating Based on 21 user reviews Reviews sentiment Positive 95% Neutral 0% Negative 5% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... 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Our "Best of" badge program showcases products with the highest ratings... ## Digital Integrated Management System alternatives Highest Rated [4.9 (65)](https://www.capterra.com/p/153199/Qualityze-EQMS-Suite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (106)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.8 (117)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Compliance Tracking 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Document Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Task Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Access Controls/Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Business Process Automation 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Collaboration Tools 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Digital Integrated Management System 126 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Receive suggestions from an automated tool on the next steps to take in the development process based on your prior activity System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Creation, administration, and evaluation of assessments or tests Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Define and maintain business rules that determine workflow capabilities and criteria Track and manage schedules and meetings via an integrated calendar Track and monitor efficient handling of all changes/transitions AI-based platform which conducts a conversation via auditory or textual methods Provides a channel for team members to share media files, communicate, and work together Work with others within one platform/system on the application development process Record and track all relevant internal and external communications Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Investigate and take action at root cause or error in processes to prevent recurring issues Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Assemble data from multiple sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Manage the processes involved when making the application ready for use Electronic signing method that validates the authenticity and integrity of a digital document Plan and implement business continuity measures in case of unforeseen events Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Makes changes to document features such as text, fonts, formatting, etc. Custom forms to streamline repetitious aspects of a document Series of processes that a document goes through from creation to archiving Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Manage product specific documents in a categorized order Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Guidelines for conforming to environmental laws, regulations and requirements Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track and ensure quality of products in accordance with food and drug administration (FDA) act Create, save, and store files Recover lost, deleted, or damaged files Software designed for the healthcare industry Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Use AI to generate content in the form of text, images, videos, etc. Management of rules, practices, and processes of a company Create, design and modify the flow and processes of tasks in a project Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Identify which applications need to exchange data and enable these data connections Guidelines set by the International Organization for Standardization Track and monitor processes/products to ensure they meet international standards developed by the ISO Planning out the structure and duration of repetitive intervals of time dedicated to specific tasks during the development cycle Enable businesses to implement machine learning algorithms on business data such as sales and revenue Manage, maintain and track the performance of assets and equipment Retrieval of embedded metadata that is present within a file Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Process and analyze human language in text or audio form Drag and drop/visual interfaces that allow non-tech users to build without writing code Identify issues and deviations from specifications Ability of websites, web applications, or mobile applications to function without an active internet connection Ability to recognize printed or written text within digital images or scanned documents Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Monitoring and measurement of relevant metrics to assess the performance of IT resources Create, manage, and track policies and procedures within an organization Train and educate employees on existing and/or new procedures and policies Predict future data based on historical data sets Document any changes or proposed changes made to business processes or workflows Visually identify, define, and map all details and relationships surrounding business process models and elements Streamlining repetitive tasks and activities through automated and predefined workflows Ensure that quality requirements and standards are met across production processes Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Identify and orchestrate execution of actions needed to restore systems to optimal conditions Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track what was updated, who made the changes, compare two revisions, and revert or perform another revision Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Regulations on a company's internal process when dealing with financial reporting Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Qualify, select, and monitor supply chain partners Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Review data from past periods to reveal recurring tendencies and predict future performance Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Use visual elements such as pre-built blocks and/or shapes to assemble a model or design Create/edit commerce applications for mobile devices and/or web Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (21) 4.6 Based on 21 reviews ## Pricing Value for money 4.6 (19) ### Starting price Free trial available Value for money 4.6 (19) 4.6 Based on 19 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Visio](https://www.capterra.com/p/201133/Visio/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Peeklogic Salesforce – Jira Connector](https://www.capterra.com/p/214659/Salesforce-and-Jira-Connector/)[ PDF+](https://www.capterra.com/p/169585/PDF/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (20) 4.7 Based on 20 reviews ## User reviews Overall rating 4.8 Based on 21 reviews Filter by rating 5(18) 4(2) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent GA Guillaume A. Analyste d'affaires Government Administration ### "Très content de vous recommander cette solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2023 Pros Excellente plateforme pour la gestion des processus intégrées. Cons Je dois dire que je ne vois pas beaucoup de limitations. J'ai apporté quelques suggestions d'améliorations, qui ont été pris en compte. Switched from [BIC GRC](https://www.capterra.com/p/252726/BIC-Cloud-GRC/) [SAP Signavio](https://www.capterra.com/p/137139/Signavio/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Angelo D. Associate Product Manager Internet ### "Unlocking the Potential of Digital Business Transformation with the Digital Business Transformation" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2023 Overall, I'm incredibly pleased with the Digital Business Transformation Suite. After the initial setup, the software has been incredibly easy to use and has allowed me to quickly and easily develop an effective digital strategy for my business. Pros The Digital Business Transformation Suite provides incredible flexibility and scalability, making it perfect for businesses of all sizes. With its advanced features, I was able to develop a digital strategy that was tailored to my business's unique needs. Cons Although the Digital Business Transformation Suite has been incredibly useful in helping my business transition to a digital environment, the cost of the software can be prohibitive for some businesses. Switched from [Autodesk Forma](https://www.capterra.com/p/218046/Autodesk-Construction-Cloud/) The Digital Business Transformation Suite offers superior features compared to its alternatives, such as a comprehensive suite of tools for digital transformation and an intuitive user-interface. This makes it easy for businesses to transition to a digital environment without breaking the bank. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Rakib Hasan K. Graduate Research Assistant Electrical/Electronic Manufacturing ### "Comprehensive software solution for enterprise management solutions" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 10, 2022 Good management tool. Have every possible option to work from remote locations due to the advanced software and internet calling with videos. I did finished my meeting and hope to see more progress. Pros It is the most suitable software for a growing business and the Return on investment is worthy. Not only the software aspect but also cyber security aspects are taken into consideration. Cons Always internet data is needed that the problem. No offline version. Need high-quality tutorial to learn this beautiful app. Switched from [Report Master](https://www.capterra.com/p/27889/Report-Master/) for getting good performance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Continuous Improvement Manager Building Materials ### "Doesn't work as advertised and sold" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 May 31, 2021 So far we haven't realized any ROI with this solution. we thought it would help us streamline process improvement, but in reality it doesn't. It's simply designed for documentation and all other collaborative and management features are, in reality, useless. The PM working on our project didn't understand our needs, talks and works hard well but without any essence nor solving anything. Pros Web based solution Can generate a document based on data Multi lingual data of same process Cons Not easy to use and unattractive UI Most of the features are incomplete or don't work Too many bugs Weak support Not a true SaaS Deployment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Process Architect Utilities ### "Great product for implementing BPM, with capabilities that go beyond the traditional BPM platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2020 While it was still early days, Interfacing's Digital Business Transformation Suite platform provided us with the flexibility to allow us to implement BPMN 2.0 without being too rigid. We also found that we had available additional capabilities, such as master data management and document management, which were also going to be extremely useful to bring new capabilities to the organization and replace legacy capabilities (already flagged for replacement) as our implementation program and rollout proceeded. Pros The integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes. The platform is also highly configurable and customizable, although it is clear that you should learn to "walk before you try to run". In other words, starting with the out-of-the-box implementation still provides a very feature rich environment that can be improved even further as your usage matures. Cons There is nothing that I dislike. But there is a need to understand the capabilities you have at your disposal before launching off on a path you may find later is not optimal. Alternatives considered [BIC Platform](https://www.capterra.com/p/181735/BIC-Platform/) [SAP Signavio](https://www.capterra.com/p/137139/Signavio/) [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/) [PRIME BPM](https://www.capterra.com/p/154618/PRIME-BPM/) Reasons for choosing Digital Integrated Management System We narrowed down the choice from 6 to 2, which were Interfacing's Digital Business Transformation Suite and Signavio. While the pricing was relatively close, Interfacing was cheaper and we found them easier to engage and work with during the selection process. We also found the platform offered a broader range of capabilities and was more configurable and customisable than Signavio. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EH Eric H. Quality technical employee Mining & Metals ### "TOP" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 May 27, 2020 I take care of EDM, so I use it every day. Pros These features, its visual, the support service Cons How to explain: the fact of having set up the project in 4 months without knowing how the software worked, I think we should have done it differently. Reasons for choosing Digital Integrated Management System he is one of our directors Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Sr. Director Solution Architecture Information Technology and Services ### "Great software, AMAZING support team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2019 Pros Ease of use. Very intuitive front end. SaaS model is so much easier now than the on premise versions I've used in the past. Cons There is nothing I don't like about EPC. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Antoine C. Business analyst Transportation/Trucking/Railroad ### "Better understanding of organizations " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2019 I was fully satisfied to use the software during a long program for modernisation of institutional organization. The tool allows me to ask the right questions and make very easy all the deliverables to be produced after the analysis phase of the work. Pros Tool allows to capture and share all pertinent informations on the organizations in a very easy way. All the main objects can be documented with precision and sustainability within the tool thanks to the libraries. All the support you need is easily accessible in case of emergency or planified need. Very smart and demonstrative tool to improve the common understanding within the company or even with business partners. Cons We needed Java versions back in the days that were sometimes complicated to install in the right version on the computers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BD Byron D. IT Consultant Information Technology and Services ### "Intuitive and Simple navigation " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2019 Pros Easy to use, intuitive, friendly front-end, very simple to navigate in, the multilingual support is very accurate and on time, comprehensive modules and features. Cons The reporting tool is kind simple, with simple and plane reports, some of them could be improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alain B. Président et Conseiller Stratégique Management Consulting ### "Outstanding BPM features at affordable price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2019 We've been using it since more than 10 years...and it keeps getting better every year. Pros Ease-of-use, powerful tool, comprehensive modules & features, simple navigation, multilingual support, KPI and dashboard integration, LEAN analysis, fast cloud application, in depth Risks & Controls, great collaboration features, easy learning. Cons The software is really user friendly, and more and more features are getting incorporated, such as the workflow capability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Eloise L. Conseillère, Culture et image de marque Information Technology and Services ### "The best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2019 We saved so much time, everything is at the same place ! Pros EPC is very easy to learn and use. The customer service is always here if we have questions. I recommend EPC for every business who wants to regroup everything in one and unique plattform. Cons I can't think of anything at the moment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Marie-Josee T. Directrice, Solutions et Expertise Information Technology and Services ### "Amazing !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 11, 2019 Ease to use ! Pros powerful tool, simple navigation, multilingual support Cons Nothing, It's realy simple. Every compagnie must have it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Katia D. Business Analyst Transportation/Trucking/Railroad ### "My review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 18, 2019 Will help standardized the business process of a growing business. For to be processes. Pros it follows the best practices its navigation is standardized all business information can be centralized in the software Cons To be optimal in the use of EPC, you need to set your business architecture prior to modeling and it takes time. It is not well understood in the majority of organizations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User IT Officer Consumer Goods ### "EPC" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2018 Pros This software is an enabler for managing the life cycle of our busienss process.Busienss process life cycle has become quiet convenient with this software. Cons User navigation and Report Writing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Merita H. Quality & Business Improvement Coordinator Aviation & Aerospace ### "Excellent Process Management Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 30, 2018 We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live. Pros The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful. Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company. Cons The need to use Modeler (on previous versions) to update information was time consuming and manual. However, this has been resolved in version 11 with the improved Web Edit functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Head of EV Charging Infrastructure - Canada Electrical/Electronic Manufacturing ### "Best software for digital transformation " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2018 Pros Very easy to use, user friendly for all types of employees throughout the company Cons No significant cons to mention at this time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Mirco T. Management Consultant Management Consulting ### "A game changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2018 Interfacing's EPC suite has been a true game changer for our business. We had started off by implementing it as our global process management solution. After the business had realized the massive benefits of EPC's one-stop-shop efficiency, as compared to its existing mingle-mangle of tools, methods, and local legacy solutions, we are now transferring the quality management systems to EPC as well. Just recently, the new EPC-based QMS has supported an ISO9001 re-certification where everybody involved (auditors, quality managers, functional leaders, etc.) has been deeply impressed how this digital business transformation suite has improved the way how we run our business. Pros Technically very mature system, incredibly powerful, good scalability, excellent support. Cons If using it to its full extend, the suite is comprehensive and complex, hence requiring a significant training effort. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Marco P. President Information Technology and Services ### "Excellent solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2018 Better business understanding across the organization Pros So rich in functionalities and still so easy to use Cons Hard to say, it overcame our expectations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Management Consultant - Data Platform & Advance Analytics Information Services ### "A worthy investment.." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 10, 2018 It was pivotal in our drive to really implement an organizational tool to develop and monitor key business strategies for our service operations. Pros I believe this was not just a tactical investment for the company but also a strategic acquisition in our desire to create a high performance, agile business environment. Cons UI can still be improved. This affects usability and adaption. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Roehl F. Sr. Business Consultant Information Technology and Services ### "Promoting continuous process improvement in the organization." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 9, 2018 Pros The following answer is arranged based on significance: 1) Ease of use; 2) Completeness and comprehensiveness of the solution to support BPM practice in any organization or industry; 3) Very good maintenance support; 4) Competitively priced vis-a-vis other BPMS applications Cons 1) The latest version of the web view of the system needs improvement; the UI is a bit "bland" at this time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Allan B. VP Aviation & Aerospace ### "Digital Business Processes Enablement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2018 Realizing the optimal use of software assets in the enterprise for e-enabling all business functions has been the key focus using the Digital Business Transformation Suite. This has been an overwhelming success in achieving same. Pros Very intuitive, easy to learn, modern and very flexible across the enterprise Cons N/A - Any and all challenges with the software since I have been using it have been well addressed with version releases and changes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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