# AptusSoft Club Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AptusSoft Club Management the right Fitness solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/68655/AptusSoft-Club-Management/reviews --- AptusSoft Club Management 4 (8) [View alternatives](https://www.capterra.com/p/68655/AptusSoft-Club-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AptusSoft Club Management Ease of use 3.9 Customer Service 4.1 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JH JP H. IT Manager Used the software for: ### "Not sure what is meant by Title??? I already stated my title was IT Manager" January 26, 2010 5.0 I would recommend this solution 100% to anybody looking for a full-featured club management solution. Pros \- Love the ability to access from anywhere. - Reporting capability is awesome. Great export functionality, ability to modify reports, tons of canned reports already created. - Very flexible dealing with 2 different locations. - Aptus is easy to work with. Can connect with the right people when necessary. - Conversion was very easy and straightforward thanks to the excellent support and personal attention. - Member only web-site offers integration with club management system for billing purposes. This is a huge feature for us. Cons \- The only issue I have is that with the credit card reader integrated with the system, I have not been able to get the credit card partner (X-charge) to help me implement a stand-alone backup credit card system. Review Source JK Jesse K. Founding Partner Used the software for: ### "Aptus has enhanced our Business!" January 27, 2010 4.0 I strongly recommended this software for a health club. The Aptus team made the conversion seamless. The features are much more enhanced compared to other computer software available for health clubs. We are saving money immediately through their billing processes. Most important to me is the high customer service level and level of attention the Aptus team provides our business to operate the product effectively. Pros Aptus is feature Rich. The Aptus team provides unbelievable fast support and a very high customer service level. The team enhances the computer program by helping you access anything you need. The future of this product intrigues me as well. Cons I have no cons to report about this software! Review Source JP Jeanne P. Office Manager Used the software for: ### "Good Product.-Worth the money." January 27, 2010 3.0 We would recommend this product to other clubs. Although, a somewhat computer savvy person need to be at the helm. Pros The software has loads of options. You can pick and choose which you want to purchase. It is a great resource for keeping track of where you revenue is coming from. Cons The user manual is virtually non-existent. You need to call someone to get items "unlocked" for use. We've experience a couple of error messages that have yet to be resolved. The automatic backup has yet to work. I had them install a manual back up procedure, which we now use. Review Source JL Jeffrey L. Assistant Executive Director Used the software for: ### "3 Years in Operation" January 26, 2010 5.0 If you want your company to have the right IT capabilities then this is your software. Pros Can handle multi purpose health clubs VERY well. On-line function is excellent. Database management is fantastic. Software stays on the cutting edge and is the best in the fitness/wellness business! Cons You need the operational infrastructure (staffing) to implement all of its function. Review Source PR Philip R. Founding Partner Used the software for: ### "Thrilled!!!" January 26, 2010 4.0 I would strongly recommend this product to any gym that cares about their members and their business Pros Fantastic product with extensive features. Cons user interface on check-in screen could be better, buttons too small on POS touch interface Review Source jC joy C. Used the software for: ### "Aptus makes SFDC look bad" February 22, 2017 3.0 Aptus doesn't seem to work smoothly about 10% of the time. That means, every 10 times, I have one time where the sales order form does not fill out correctly or translate correctly to a finalized PDF doc for the customer to sign Review Source EP Eric P. Director of Business Operations Used the software for: ### "AptusSoft" January 26, 2010 4.0 Overall we are very happy with our AptusSoft program. Pros Very powerful and user friendly program. Customer support is great. Cons Can't go back and change dates on old or erronous entries. Review Source BW B W. Used the software for: ### "i'd Definitely Give It A Closer Look" October 5, 2016 4.0 It was intuitive, useful, efficient. It helped me improve our operations significantly. I'd definitely give it further consideration. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.