Demandware

Demandware eCommerce

4 / 5 2 reviews


Average Ratings

2 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
  • Support
    Online

Vendor Details

  • Demandware
  • www.demandware.com

About Demandware eCommerce

The Demandware eCommerce Platform lets you focus on what you do best - selling online. You get industry-leading merchandising capabilities and complete control over your site, without the technical burden and risk of managing the hardware, database, network and on-going maintenance required to run a best-in-class ecommerce application.


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Demandware eCommerce Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

Demandware eCommerce Reviews Recently Reviewed!

Expensive but feature-rich eComm platform

Jun 09, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: It has a lot of features and it is a SaaS platform so you don't have to worry about maintaining infrastructure.

Cons: It requires significant development resources on the client's end to maintain it. Demandware developers are difficult to find and are very expensive. Also, the platform does a very poor job when it comes to dynamic content. There is no easy was for a non-developer who is familiar with things like HTML and CSS to make basic changes to content like hero banners or product content, etc.

Salesforce Commerce Cloud (ex Demandware) is a great ecommerce platform

Jan 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: cloud technology
easy to use
great support
software and SFC people focused to drive more money in the ecommerce

Cons: the customer service is quite simple, I know that they are working to a new one and they will soon release.

Overall: I used it in several ecommerce projects and overall the platform is great.
The Business manager interfaces is very simple and easy to use for the merchant.
Also the backend is rich of functionalities for example there are several rules to create a promotion.
It is a cloud platform so you don't need to care of all sys admin stuff and every few months there are new functionalities available on the platform.
Recently Demandware has been acquired by Salesforce, becoming salesforce commerce cloud so I'm expecting even more functionalities to be added in coming months and more integrations also with Salesforce CRM.

Recommendations to other buyers: it is a great software for customer looking at an enterprise solution for ecommerce