AssetCloud

4 / 5 24 reviews

Who Uses This Software?

AssetCloud is specially designed for organizations with 100 to 10,000 employees, Government, and Education (K-12 & Higher Ed) that have a need to track assets of any type.


Average Ratings

24 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Wasp Barcode Technologies
  • www.waspbarcode.com
  • Founded 1994
  • United States

About AssetCloud

AssetCloud asset management system makes it painless to manage your business valuable assets. Quickly conduct audits, and always know what you have & who has it. The information you need will be at your fingertips with our smartphone (iOS & Android) & tablet capability. We include everything you need (mobile computer & printer), and we include FREE, Live Getting Started Training & FREE, US-Based Phone Support.


AssetCloud Features

  • Asset Tracking
  • Audit Management
  • Compliance Management
  • Configuration Management
  • Contract Management
  • Cost Tracking
  • Depreciation Management
  • IT Service Management
  • License Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Calibration Management
  • Fixed Asset Management
  • Issue & Return Management
  • Job Costing
  • Maintenance Scheduling
  • Order Management
  • Tool Kitting

AssetCloud Reviews Recently Reviewed!

Seems like a new product as it has a lot of improvements that need to be done.

Aug 03, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the fact that it is very user friendly. When we need to add something or make a change to an asset it is easy to figure out how to do it without help.

Cons: The system tends to be very slow. The reporting system is very weak. I should be able to pull a report on any information that I input on the system. I asked for a report back in April and it took months to get a response from a representative. It was not until we needed to purchase 10 additional users that we got someone to take action on the report request and even then the information I needed on the report was still not available. If the system has the information input it is possible to pull out the information for reporting. The app that goes with this software always has some kind of problem. We are always having to logout and log back in to get access to our information. Customer service is weak. It seems like they never have an answer for us and always have to get back to us which usually takes days.

Overall: The software has allowed us to begin to track our assets. We look forward to more developments as your product grows.

Have had trouble getting support when needed - including sales as well as tech support

Jun 13, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: It is cloud based and accessible anywhere that I am. It will be nice to be able to use it anywhere once I get it setup.

Cons: Have to buy the complete to be able to modify label formats. No one told us that and I do not remember seeing it anywhere in the documentation. Did support chat, they told me I had to call in to get support on it. Called in and it took 20 mins for someone to tell me that I hadn't purchased the complete so I couldn't edit my labels.

GamePlan Systems Review

Oct 17, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: I have found the support to be great. However, the fact that I need support points to a need for your team to develop the software more. Reporting is difficult, so that impacts the overall value (what good is data if you can't analyze it?)

Quentin O'Dell

Oct 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Quentin is a true asset - He was extremely helpful creating a custom po for my organization. He was informative and very quick to respond.

Great Software for our Business

Sep 22, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very intuitive and powerful. Once you have spent sometime with the software and input your values your only a few clicks away from adding new assets!

Cons: It is limited to the cloud so you will need a good internet connection.

Overall: Our IT Dept was in need of a Inventory system to keep track of our assets. We had tried a couple other solutions and could not find a good fit for our needs. Until we went with Asset Cloud . The Software is great and very intuitive and allows us to keep track of all our devices.

quick response to issue

Sep 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Quentin was very quick to respond and sort out the issue. He was able to schedule a time slot with me, but then we were able to work it out on email.

Great System So Far

Sep 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use
Imports are simple

Cons: Internet Explorer does not allow all functionality

Overall: I have only been using the system for a little while now (a little over a month) but so far the system has been great. I had only one issue with not being able to add users but I put in a help request and it was resolved in an hour or less. That is great customer service.

Great Product- if not always user friendly

Sep 08, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: I think AssetCloud is a quality product! It is really helping our school district to get a handle on tracking our theft-sensitive assets.

I don't necessarily feel like it's the most user-friendly software. It's not intuitive. It wasn't until I had the WebEx training that I learned how to use the software. But with that training, I see how versatile the software is. I'm excited for how it's going to save time and help us be more efficient.

Customer Service is where AssetCloud really excels! Whenever I've called, I've been met with a friendly response and helpful advocates. The people really know their stuff and during phone conversations, I don't ever feel like they are trying to get to the next call or the next customer. Their focus is 100% on meeting my needs, whether that takes 5 minutes or an hour.

WMSchlosser Review

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use and customization

Cons: The label software gave me some trouble with windows 10

Overall: Every time i have had to make a call some one has answered and given me the answer i was looking for.

Recommendations to other buyers: Nope

New to Inventory - Enjoying the Program

Aug 18, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Customer service has been bar none. System proving very easy to use. I very much enjoy the fact it has a mobile app. And that it is compatible with the motorola scanners.

Tom Grimm maintenance

Aug 04, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the ease of the format for imputing information

Cons: nothing so far

Overall: I have found that the asset cloud software is exactly what we need here at spplus. We are a management co for several parking garages and surface lots, i have several pieces of equipment stored at various different locations, by utilizing the benefits of the software it has been easy for me to track where everything comes and goes on a daily basis.

Recommendations to other buyers: please have a training manual packaged with this software, when you purchase it

Needs better reports

Apr 21, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: I've used his program for several years now and have had to purchase a couple reports to get the right information on a single report that is needed for a yearly review. I feel like the reports function could be more customizable. The rest of the program works well and does what we need.

MobileAsset - Outstanding Value for Money

Mar 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have worked with the MobileAsset software for years. It is very good value for money. It is simple software to set up and to use. The videos and the customer support are very informative. I recommend it for anyone who wants a simple, powerful asset management solution that is robust but won't take a lot of time to set up.

It has taken my company asset organization to a new level.

Mar 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love this product! We had no solid way of tracking our assets in real time. With over 100 transactions a day, this was quite a headache. We now know where every asset is at a glance, and we know what is available when needed. Another huge bonus is tracking history, maintenance, and knowing what our costs actually are. Not to mention knowing the exact warehouse, shelf and bin location of everything. The program is flexible, and intuitive.

Very Good Program for Small Business

Mar 27, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: The program is a wonderful way to label and track assets. The system allows you to put as much or as little information about an asset as you would like. The only cons I have found are that if you run into a technical issue many times you have to leave a message for someone to contact you instead of being able to speak to a rep immediately.

Making My Life Easier

Mar 27, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love this product. With locations all over the SouthEast, MobileAsset has given me a better way to keep track of our inventory and its comings and goings.

I would highly recommend this software.

Mar 26, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Mobile Asset through several versions/upgrades beginning with v3. Wasp has the best customer service. I have used their customer service many, many times and always receive the assistance I need on the day I call in. Even when our Mobile Asset was two revisions behind, and they had discontinued our product version, they still gave me support. When we upgraded our environment from Novell to Microsoft they were fabulous in assisting to move the database. We use a hand held scanner and perform yearly audits, we have not upgraded the label printer or handheld scanner since the original purchase it just keeps working. There is no year fee with the software. By far the biggest bang for your buck. The only down side is if you want custom reports. The reports are done in using Crystal, which isn't as user friendly to create new reports as I would like, if you want a report that is not included in their pre-made reports it is a little more difficult, but over all I have been able to manage and this one difficulty is nothing on the overall satisfaction I have with this software, and Wasp's customer service.

need to tag my assets

Mar 03, 2015
1/5
Overall
1 / 5
Ease of Use
4 / 5
Customer Support

Comments: 1st couple calls for asst, were not very friendly, in setiing up parameters etc, when i first got equipment..

DUMAS School District

Feb 03, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: The only thing it have is having to purchase new version

Mobile Asset has been Invaluable to Our Work

Feb 03, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have a huge amount of equipment which changes hands between staff and offices across the country on a constant basis. This equipment requires maintenance records and condition notes as well as a whole lot more information. Wasp seemed the obvious solution and we have not been disappointed. We can now control an accurate inventory centrally while still allowing certain access by staff in our regional offices.

When setting the system up I was provided by fantastic remote support via email, phone and remote log in. The people assisting were polite, knowledgeable and no question was to basic and they were always happy to help. Great product and service!

Makes Asset Management Manageable

Feb 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Mobile Asset since 2008. It really helped us keep track of our leased equipment. Once it is setup it will enable you to know exactly where your equipment is. This month alone it saved us over $1,000 in over charges to the lease company. That's in addition to countless man hours it would have taken to find our equipment using our old system. It is easy to use, and it works with the manufactures' bar codes. You also get software to create your own barcodes to make your own asset tags. We use the barcoded serial numbers that come on all of our equipment.

Cons: You do have to make sure your people use the product for it to be of value, it will not track equipment by itself.

Great Product

Feb 02, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We have been using Mobile Asset for over a year now. We are very happy with the overall use of the product. As the primary user I am constantly finding new and innovative ways to use the product to fulfill it's primary function as well as generate the varied types of reports that different departments need. Our secondary users have a little trouble as they do not interact with the software daily. Training and tutorials were fantastic. We get a lot of sales emails from Wasp that is our only complaint. I would highly recommend this product.

Great Product

Feb 02, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: At this time, our company has been using WASP for a year and a half. Every level of personnel that deal with inventory find WASP to be a much better product than our previous software.

Conversion to WASP was very painless and hassle free. We were able to import all data from the old system and do some clean up in the process as well. The trainer we were sent was exceptional on all levels and worked very well with all our staff.

Our data entry staff find WASP to be very user friendly and often comment on how easy it is to take care of their daily inventory additions, moves, disposals, etc. Because of the ease of use, we find that our data entry time has been cut significantly since converting from our previous inventory tracking software and we have also found inventory audit time has been cut significantly.

The reason for giving 4 stars instead of 5, is the reporting feature. We would like to see reports that offer customization. In our business, we are often required to provide information that is not available on the built in reports. It is my understanding that this will be added to WASP in the near future and at that time I expect to be able to give WASP a full 5 stars.

Positive Experience with Mobile Asset

Feb 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We initially invested in Wasp MobileAsset due to our company continuous purchase of IP phones and other equipment for when a new employee started. We had been utilizing an excel sheet to keep track of which employee had which phone and laptop but kept running into issues with updating and typos. Wasp software allowed us to create a database and check in/out the necessary assets along with run reports.

Another benefit we saw but wasn┬┐t expected was the audit function in the software. Now we do yearly audits on all of our company assets from the chairs to the buildings. This has allowed us to catch assets that are no longer with us and remove them from the tax books savings us countless tax dollars.