--- title: "Alora Home Health Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Alora Home Health Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more." source_url: "https://www.capterra.com/p/69030/Alora-Homecare-Software/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Alora Home Health Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Alora Home Health ## What is Alora Home Health? Alora Home Health Software simplifies how you deliver and manage home health care. As a complete agency solution optimized for all devices, including smartphones, Alora offers easy clinical documentation for all disciplines; Processes all payers, including Medicare and Medicaid; Ideal for skilled & non-skilled home care. Alora's paperless workflow, with built-in electronic faxing, lets you manage from anywhere, anytime. ## What is Alora Home Health used for? [Home Health Care](https://www.capterra.com/home-health-care-software/)[Home Care](https://www.capterra.com/home-care-software/)[Hospice](https://www.capterra.com/hospice-software/) Recognitions Shortlist Overall rating Based on 160 user reviews Reviews sentiment Positive 91% Neutral 4% Negative 6% Starting price $295 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Home Care / 2026 - Home Health Care / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Alora Home Health alternatives Highest Rated [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (93)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (5,318)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/69030/Alora-Homecare-Software/alternatives/) ## FAQs about Alora Home Health Overview ### What problems does Alora Home Health solve? Alora Home Health solves fragmented home health operations by bringing patient records, OASIS assessments, visit documentation, EVV, scheduling, payroll, and billing into one system. Mobile and offline charting, credential tracking, e-signatures, and pre-billing checks help field nurses, billers, schedulers, administrators, and agency leaders reduce paperwork, prevent claim errors, and maintain compliance. Answer based on 93 reviews Overview ### Which roles and teams benefit most from Alora Home Health? Alora Home Health is most used by office administrators, agency owners, and executive leaders who manage daily operations, client intake, scheduling, and agency oversight. Nursing directors, RNs, and clinical leaders document care, coordinate staff, and maintain patient records. Billing specialists and client coordinators handle claims workflows, service coordination, and communication with clients. Answer based on 122 reviews Overview ### What company size and industries is Alora Home Health built for? Alora Home Health is built primarily for small agencies in Hospital & Health Care, representing 88% and 82% of reviewers, respectively. It is designed for Home Health, Home Care, Skilled Care, Non-Skilled Care, Private Duty, Hospice, and Pediatrics, with 76% of reviewers using it for home health care. Answer based on 158 reviews Features and Usability ### What are the key features of Alora Home Health? Alora Home Health includes scheduling for planning visits and tracking appointments, plus billing and invoicing for claims, payments, and financial reporting. Care plan management and charting keep patient plans, documentation, and staff information current. Mobile access lets clinicians access records and update documentation in the field. It also covers HIPAA Compliant and Compliance Management. Answer based on 25 reviews Pricing ### How much does it cost and what fees or limitations are included? Alora Home Health offers plans starting at $295 per month, with pricing varying by agency size and patient volume. The plan includes electronic data entry, documentation, payment processing, and document management. Reviewers describe prices as fair or budget-friendly, though some startups cite upfront licensing and subscription costs; one reported a nonrefundable $1,700 setup fee. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does Alora Home Health integrate with? Alora Home Health integrates with Google Maps. Answer based on 6 reviews Getting Started and Support ### How easy is it to onboard and train a team on Alora Home Health? Alora Home Health offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that nurses, aides, clinicians, and other nontechnical users generally learn navigation quickly, while new administrators and teams adopting multiple modules need more time. Some users note lengthy videos or too many materials, but paced training and support help. Answer based on 21 reviews Getting Started and Support ### What customer support options does Alora Home Health offer, and how do users rate the experience? Alora Home Health offers email/help desk, FAQ/forum, knowledge base, and phone support. Users often describe staff as prompt, friendly, knowledgeable, and effective at resolving issues and providing training. However, some report inconsistent follow-up, delayed callbacks, and unresolved tickets, particularly during implementation or ongoing technical and billing concerns. Answer based on 83 reviews Billing ### How well does Alora Home Health handle home health billing? Alora Home Health supports home health billing with claim validation, payer-code management, remittance posting, and pre-billing quality checks. Agencies value having billing alongside scheduling and clinical documentation, while billing teams note that A/R workflows, line-item payment posting, and certain claim scenarios can require extra manual attention and training. Answer based on 36 reviews ## Features AI summary Based on 708 Home Health Care reviews Capterra data shows that buyers of Home Health Care software rank the following features as their top priorities: - **Scheduling** (**53%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**58%**) - **Care Plan Management** (**47%**) Alora Home Health supports all three of the features reviewers value most: **Scheduling**, **HIPAA Compliant**, and **Care Plan Management**. Together, these capabilities help businesses coordinate visits, protect patient information, and manage individualized care plans more effectively, allowing teams to deliver organized, compliant, and consistent care. Scheduling 4.6 (48) 77.08% of 48 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources HIPAA Compliant 4.5 (44) 75.00% of 44 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Care Plan Management 4.5 (40) 72.50% of 40 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Mobile Access 4.5 (26) 69.23% of 26 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Compliance Management 4.4 (36) 61.11% of 36 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Billing & Invoicing 4.3 (44) 75.00% of 44 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Alora Home Health 65 features ### All Features - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agency Management: Enables an agency to run efficiently and manage both its staff and their assigned patient cases. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Bereavement Management: Create, manage, and monitor bereavement care plans. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Caregiver Management: Manage caregiver's training, scheduling, supervision, performance evaluation, etc. - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - EMR/EHR: Create and securely store digital patient records - Financial Reporting: Generate reports to assess the financial performance of an organization - Forms Management: Store, manage and track all forms in a centralized location - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Patient Database: A repository of patient data, including their past and current health issues, treatment history, and more - Patient Intake: Patients can register for appointments in advance online - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Physician Portal: Online portal that allows physicians to refer patients, order exams, and/or view patient records & images - Point of Care System: System of devices or tools that help perform, test and capture patients' diagnostics in real-time - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Management: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking by Client: Track time worked per client - Visit Verification: Process that confirms a caregiver's visit and services provided - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (160) 4.4 Based on 160 reviews ## Pricing Value for money 4.4 (102) [View pricing plan details](https://www.capterra.com/p/69030/Alora-Homecare-Software/pricing/) Alora Home Health $295.00 Flat Rate,Per Month It includes: - Custom Document Creation - Dashboard Overview - Electronic Data Entry - Electronic Document Management - Health Care Management - Payment Processing Value for money 4.4 (102) 4.4 Based on 102 reviews ## Integrations [ Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (153) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (153) 4.6 Based on 153 reviews ## User reviews Overall rating 4.5 Based on 160 reviews Filter by rating 5(112) 4(33) 3(6) 2(2) 1(7) Mentioned topic Sorted by most recent JY Jamie Y. Administrative assistant Hospital & Health Care ### "GET ALORA!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2026 I love it. Alora is the simplest program I have ever worked with. I can find any thing I need very quick. Pros It is easy to use. I like the smooth navigation to all the different areas of the system. It is overall an amazing program. Cons glitching errors in resolution center. Sometimes it has problems with the GPS of tracking our Home health aides Switched from [Rosemark](https://www.capterra.com/p/115628/The-Rosemark-System/) Did not have skilled nursing documentation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Brittany B. Assistant Director Health, Wellness and Fitness ### "Alora is the BEST" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2026 Our overall experience with Alora Home Health has been excellent! At Altercare Home Health, we absolutely love the software and feel it is one of the best solutions available for home health agencies looking for a reliable EVV and EHR system. Alora helps us manage our daily operations, documentation, and visit tracking efficiently while supporting our compliance needs. We appreciate having a system that works with our agency's needs and helps keep things running smoothly. In an industry where time, accuracy, and organization are so important, Alora has been a valuable part of our success. We would highly recommend it to other home health agencies. In our opinion, Alora is the prime rib of EVV and EHR vendors! Pros What we love most about Alora Home Health is that it brings so many essential parts of running a home health agency together in one user-friendly system. From EVV and visit tracking to EHR documentation and daily operations, Alora helps us stay organized, efficient, and on top of compliance requirements. We appreciate having a dependable system that supports our workflow instead of complicating it. It makes managing our agency easier and allows us to focus more of our time and energy on what truly matters: providing excellent care to our clients. At Altercare Home Health, we truly feel Alora is a cut above the rest! Cons Honestly, we have very few complaints about Alora! Like any software, there is always room for continued improvements and new features as the home health industry evolves. We would love to see ongoing enhancements that make workflows even more streamlined and simplify everyday tasks even further. Overall, our experience has been excellent, and the benefits far outweigh any minor inconveniences. Alora has truly been a great fit for our agency! Switched from [Rosemark](https://www.capterra.com/p/115628/The-Rosemark-System/) We needed more of a compliant system for ohio laws as a home health agency providing sn. Also there was no SN visit notes in they rosemark system Alternatives considered [WellSky Home Health](https://www.capterra.com/p/97558/WellSky-Home-Health/) Reasons for choosing Alora Home Health Alora had both the personal care aide and skilled nursing stuff all together Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GB George B. Billing Specialist Hospital & Health Care ### "Alora Health is great and I recommend it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2026 I am a biller and I am extremely satisfied with my interactions with Alora Home Health. It makes it easy for me to keep track of everything and its all in one place. Pros It helps streamline all of our care coordination and revenue cycle management for our corporation. It also makes sure we stay compliant in all of our practices. Cons The only thing I think Alora is missing is a way to track outstanding claims for payment. I think it would be great if there was a dashboard that showed all outstanding claims, and had a way to interact with them in order to track account resolution internally rather than writing a report. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP JENNIFER P. BILLING SPECIALIST Hospital & Health Care ### "Reliable, Efficient, and Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 12, 2026 Alora is easy to navigate, well‑organized, and dependable for daily home‑health operations. Scheduling, EVV review, client management, and billing workflows are laid out clearly, which helps reduce errors and saves time. Even though a few areas could be modernized or simplified, the overall experience is smooth, intuitive, and efficient—making Alora highly usable for both administrative staff and caregivers. Pros Alora has strengthened our overall business performance by reducing manual work, improving documentation accuracy, and helping us maintain compliance across multiple payers. The efficiency gains in scheduling, EVV, and billing have directly supported faster reimbursement and smoother day‑to‑day operations, creating a clear positive return on investment. Cons The main con comes from time spent troubleshooting EVV exceptions, caregiver app issues, and authorization mismatches. These areas can delay billing and require additional staff time, slightly reducing overall efficiency. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Brian A. Payroll and Billing CSR Accounting ### "Payroll/Billing CSR" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 21, 2026 Very good. Very few complaints other than the one mentioned above. Very pleased with the service overall. Pros Very user friendly system. Even if I am not sure of what to do, a customer service rep always takes the initiative to help us out. Cons Its highly dependent on the internet. If the internet fails, it sets us back for a while. They sometimes run into some glitches but they get quickly resolved. Switched from [InterLink QMS Platform](https://www.capterra.com/p/123570/InterLink-Web/) It was very expensive and was not very user friendly. It was time consuming to resolve issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BD Brima D. Administrator Health, Wellness and Fitness ### "AAA Home care LLC - Alexandria VA 22306" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2026 My overall experience with the Alora Home Health system has been excellent. The platform is user-friendly, reliable, and offers a comprehensive suite of features that streamline daily operations. From scheduling and documentation to billing and compliance, Alora makes every aspect of home health management efficient and straightforward. The customer support team is responsive and knowledgeable, always ready to assist with any questions or issues. I highly recommend Alora to any agency seeking to improve workflow and enhance the quality of care provided to patients. Pros From scheduling and documentation to billing and compliance, Alora makes every aspect of home health management efficient and straightforward. The customer support team is responsive and knowledgeable, always ready to assist with any questions or issues Cons Not sure I have anything that I don't like. They are very good in all they do. Their training or education system is among the best. Customers can learn at any time they choose. From live classes to online videos. Switched from [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) Because HHA Exchange was not covering Medicare patients at the time Alternatives considered [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/) Reasons for choosing Alora Home Health Because they cover both Medicare and Medicaid, other companies dont Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Maria S. Register Nurse Hospital & Health Care ### "register nurse" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2026 Friendly to work on.Easy to navigate and a lot of self explanatory making easy to work with and make less mistake on documentation Pros Is telling you how many errors you have before you close your note or the oasis and is very helpful to have you right documentation in place and you have someone available to help you and if they don’t have the answer they look the answer and is something that I love the most the system and the IT group is working with is a good team Cons no found noting yet in this category to be able to say it. I don’t have noting bad to say and also when we have some questions you have someone available to guíe you so no have nothing to complain about is a good system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AZ Allison Z. Clincal manager and alt admin Hospital & Health Care ### "Alora is awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2026 It has been great, nothing but wonderful things to say. It is easy to use and the customer support is unmatched Pros Very User Friendly. Easy to follow and find things on the main page. The lay out on the main page and side tabs are clearly labeled and you know exactly where to go to find the areas you are looking for. Cons N/a I do not have any cons thus far, it has been a wonderful experience for me since I have been using the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TO Terrie O. PCS Administation Hospital & Health Care ### "Alora Overview" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2026 It's been hard learning it not being trained and just thrown into it. I had to call support a lot and they have been very helpful. Pros Once I learned it, it's very easy. Being able to log into and do most of it through this product is very helpful. Cons learning it the videos are too long for someone like me that's very busy, I like short and to the point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MN Mary N. President Hospital & Health Care ### "Inconsistent Customer Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 15, 2026 Very dissatisfied and would not recommend Alora. The customer service is very dissatisfactory. Very rude and inconsistent with recommendations for resolutions. Pros Schedule was easy to set up but other than that our agency has nothing else we liked most about Alora Software or customer service. Cons Customer Support feedback very inconsistent. Created many tickets and customer support does not follow up. Alora continued to request meetings to get same screenshots that were obtained last four meetings. No accountability or resolution to ongoing issues for over a year or longer. Switched from [GEOH](https://www.capterra.com/p/207985/GeoH/) Thought it would be better and Geoh is much better and up-to-date and Management is responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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