--- title: "Alora Home Health Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Alora Home Health Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more." source_url: "https://www.capterra.com/p/69030/Alora-Homecare-Software/" page_type: "product" language: "en" --- # Alora Home Health Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Alora Home Health ## What is Alora Home Health? Alora Home Health Software simplifies how you deliver and manage home health care. As a complete agency solution optimized for all devices, including smartphones, Alora offers easy clinical documentation for all disciplines; Processes all payers, including Medicare and Medicaid; Ideal for skilled & non-skilled home care. Alora's paperless workflow, with built-in electronic faxing, lets you manage from anywhere, anytime. ## What is Alora Home Health used for? [Home Health Care](https://www.capterra.com/home-health-care-software/)[Home Care](https://www.capterra.com/home-care-software/)[Hospice](https://www.capterra.com/hospice-software/) Recognitions Shortlist Overall rating Based on 154 user reviews Reviews sentiment Positive 90% Neutral 4% Negative 6% Starting price $295 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Home Care / 2026 - Home Health Care / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Alora Home Health alternatives Highest Rated [4.8 (187)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (94)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/69030/Alora-Homecare-Software/alternatives/) ## FAQs about Alora Home Health Overview ### What problems does Alora Home Health solve? Alora Home Health solves fragmented home health operations by centralizing scheduling, clinical documentation, billing, payroll, compliance, and staff records in one system. It reduces duplicate entry, paperwork, missed documentation deadlines, and coordination gaps between field clinicians and office staff. Administrators, billers, schedulers, nurses, and caregivers benefit most. Answer based on 120 reviews Overview ### Which roles and teams benefit most from Alora Home Health? Alora Home Health is most used by home health administrators, office managers, and executive leaders who oversee scheduling, compliance, billing, and agency operations. Clinical leaders such as directors of nursing and RNs rely on it to manage documentation and care coordination, while client service teams support intake, communication, and ongoing patient workflow management. Answer based on 117 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Alora Home Health built for? Alora Home Health is built mainly for small healthcare agencies, with 88% of reviewers from small businesses and 82% from Hospital & Health Care. It serves agencies in Home Health, Home Care, Skilled Care, Non-Skilled Care, Private Duty, Hospice, and Pediatrics, with additional use in Health, Wellness and Fitness, especially for home health care. Answer based on 153 reviews Features and Usability ### What are the key features of Alora Home Health? Alora Home Health includes core home health tools like scheduling, billing and claims management, patient records management, and EMR/EHR charting. Reviewers also highlight differentiating features such as EVV/visit verification, mobile and offline point-of-care documentation, OASIS assessments, quality assurance checks, and caregiver payroll tracking for clinical and administrative workflows. Answer based on 82 reviews Pricing ### How much does it cost and what fees or limitations are included? Alora Home Health starts at $295/month flat rate, with pricing that varies by agency size and patient volume. Reviewers often call the price fair, affordable, and a fit for small budgets, but some startups found costs high. Reported limitations include a 100-page monthly electronic fax cap and one review citing a $1,700 setup fee. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does Alora Home Health integrate with? Alora Home Health integrates with Google Maps, Fitbit, and Viventium Software. Google Maps supports location services, while Fitbit and Viventium Software extend the platform into health monitoring and payroll-related workflows. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on Alora Home Health? Alora Home Health offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say clinicians, aides, and office staff often learn quickly, even with limited computer skills. Admins and larger teams may need more time to roll out modules, work through confusion, and absorb longer training materials. Answer based on 21 reviews Getting Started and Support ### What customer support options does Alora Home Health offer, and how do users rate the experience? Alora Home Health offers email/help desk, FAQ/forum, a knowledge base, and phone support. Many users describe support as responsive, friendly, knowledgeable, and helpful with training, billing questions, and technical issues. Some report inconsistent follow-up, delayed callbacks, and occasional difficulty reaching staff or getting issues resolved quickly. Answer based on 82 reviews Billing ### How well does Alora Home Health handle billing? Alora Home Health handles home health billing well for many agencies, especially those managing Medicare, Medicaid, and private pay workflows. It combines claims, scheduling, EVV, documentation, and pre-billing checks in one system, but some billing teams find A/R tasks, remittance posting, claim edits, and setup details harder to manage. Answer based on 36 reviews ## Features AI summary Based on 697 Home Health Care reviews Capterra reviewers for Home Health Care software most often point to these features as essential: - **Scheduling** (**53%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**58%**) - **Care Plan Management** (**48%**) Alora Home Health supports all three of the top features buyers look for: **Scheduling**, **HIPAA Compliant**, and **Care Plan Management**. Together, these capabilities help businesses coordinate visits, protect patient information, and manage individualized care plans more effectively, allowing teams to deliver organized, compliant, and consistent care. Scheduling 4.6 (46) 76.09% of 46 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources HIPAA Compliant 4.5 (43) 74.42% of 43 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Care Plan Management 4.4 (37) 70.27% of 37 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Mobile Access 4.5 (26) 69.23% of 26 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Compliance Management 4.4 (33) 57.58% of 33 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Billing & Invoicing 4.3 (40) 72.50% of 40 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Alora Home Health 64 features ### All Features - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Bereavement Management: Create, manage, and monitor bereavement care plans. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Caregiver Management: Manage caregiver's training, scheduling, supervision, performance evaluation, etc. - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - EMR/EHR: Create and securely store digital patient records - Financial Reporting: Generate reports to assess the financial performance of an organization - Forms Management: Store, manage and track all forms in a centralized location - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Patient Database: A repository of patient data, including their past and current health issues, treatment history, and more - Patient Intake: Patients can register for appointments in advance online - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Physician Portal: Online portal that allows physicians to refer patients, order exams, and/or view patient records & images - Point of Care System: System of devices or tools that help perform, test and capture patients' diagnostics in real-time - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Management: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking by Client: Track time worked per client - Visit Verification: Process that confirms a caregiver's visit and services provided - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (154) 4.3 Based on 154 reviews ## Pricing Value for money 4.4 (96) [View pricing plan details](https://www.capterra.com/p/69030/Alora-Homecare-Software/pricing/) Alora Home Health $295.00 Flat Rate,Per Month It includes: - Custom Document Creation - Dashboard Overview - Electronic Data Entry - Electronic Document Management - Health Care Management - Payment Processing Value for money 4.4 (96) 4.4 Based on 96 reviews ## Integrations [ Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (147) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (147) 4.6 Based on 147 reviews ## User reviews Overall rating 4.5 Based on 154 reviews Filter by rating 5(107) 4(32) 3(6) 2(2) 1(7) Mentioned topic Sorted by most recent MS Maria S. Register Nurse Hospital & Health Care ### "register nurse" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2026 Friendly to work on.Easy to navigate and a lot of self explanatory making easy to work with and make less mistake on documentation Pros Is telling you how many errors you have before you close your note or the oasis and is very helpful to have you right documentation in place and you have someone available to help you and if they don’t have the answer they look the answer and is something that I love the most the system and the IT group is working with is a good team Cons no found noting yet in this category to be able to say it. I don’t have noting bad to say and also when we have some questions you have someone available to guíe you so no have nothing to complain about is a good system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AZ Allison Z. Clincal manager and alt admin Hospital & Health Care ### "Alora is awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2026 It has been great, nothing but wonderful things to say. It is easy to use and the customer support is unmatched Pros Very User Friendly. Easy to follow and find things on the main page. The lay out on the main page and side tabs are clearly labeled and you know exactly where to go to find the areas you are looking for. Cons N/a I do not have any cons thus far, it has been a wonderful experience for me since I have been using the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TO Terrie O. PCS Administation Hospital & Health Care ### "Alora Overview" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2026 It's been hard learning it not being trained and just thrown into it. I had to call support a lot and they have been very helpful. Pros Once I learned it, it's very easy. Being able to log into and do most of it through this product is very helpful. Cons learning it the videos are too long for someone like me that's very busy, I like short and to the point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MN Mary N. President Hospital & Health Care ### "Inconsistent Customer Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 15, 2026 Very dissatisfied and would not recommend Alora. The customer service is very dissatisfactory. Very rude and inconsistent with recommendations for resolutions. Pros Schedule was easy to set up but other than that our agency has nothing else we liked most about Alora Software or customer service. Cons Customer Support feedback very inconsistent. Created many tickets and customer support does not follow up. Alora continued to request meetings to get same screenshots that were obtained last four meetings. No accountability or resolution to ongoing issues for over a year or longer. Switched from [GEOH](https://www.capterra.com/p/207985/GeoH/) Thought it would be better and Geoh is much better and up-to-date and Management is responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Kait-lynn F. Alternate Administrator Hospital & Health Care ### "Alora Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2026 As an Alternate Administrator, my overall experience with Alora has been strong. The platform gives our leadership team better visibility into workflows, documentation, and compliance, which has improved accountability and oversight. It has helped bring structure to our operations and made managing our agency more manageable and consistent. Pros What I like most about Alora Home Health is that it provides a centralized system for scheduling, clinical documentation, and compliance. Everything lives in one place, which makes coordination between field staff and office staff much smoother and reduces confusion and duplicate work. Cons At this stage, we are still in the early phases of learning and implementing Alora, so we have not yet identified any significant drawbacks. As we use the system more over time, we may better understand areas for improvement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AO Ade O. Manager Hospital & Health Care ### "Beware of Alora predatory practices" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 19, 2026 We were new in the Home Health space and was hounded by Alora marketing rep to sign up even before we received our license. Not even weeks after signing up. we realized Alora will not be a good fit afterall, but Alora refused to refund the $1,700 setup fee. Pros We did not get to use the software for real patients. We were still training. I would not do any business with them. Cons Their predatory practices. Customer service after you sign up. They refused to refund set-up fee even after one of their manager agreed they will refund. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GN GERTRUDE N. Admin Hospital & Health Care ### "Will not recommend Aloraplus software for Home Health" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 6, 2026 Terrible. Overall, not a great experience. Complex system. failed promotions, billing fraud with inaccurate census representation. Pros You can adjust paperwork and time easily. They are available easily during initial sign-up and training, but difficult to catch when you really need them. Cons Billing department experience is horrible. They see a diiference census from what you actually have and charge you higher than they are supposed to. Customer service will say someone will call you, but you'll hardly get a call back. The customer is never right from their perspective, rather their metric is. Your patient data automatically disappears/ inactivate in their software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EA Emmanuel A. Office Administrator and EMR Support Hospital & Health Care ### "Alora Home Health Software is worth the price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 Using Alora Home Health has really transformed how our agency runs. It’s not just software, it’s become the backbone of our daily operations. Tasks that used to take hours, like reconciling visits and managing documentation, are now much faster and more accurate. The visibility it gives into staff productivity and patient care has made decision-making easier and more strategic. Overall, it’s helped us run a smoother, more efficient agency while keeping both our team and our patients happier. Pros What I like most about Alora Home Health is that it keeps everything in one place. Scheduling, clinical documentation, and billing all work together seamlessly, which makes managing our agency much easier. It’s intuitive to use, reduces paperwork, helps ensure compliance, and the support team is responsive whenever we need help. Overall, it really streamlines daily operations and saves time. Cons What I like least about Alora Home Health is that some tasks take extra clicks, and certain reports or customizations are a bit limited. The interface can feel a little dated. These are minor issues, but improving them would make the overall experience even smoother. Switched from [Axxess Home Health](https://www.capterra.com/p/114010/AgencyCore/) Not getting value for money, especially with EVV. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Emily P. Billing Specialist Hospital & Health Care ### "Why alora?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2025 My overall experience with Alora Home Health has been positive. The system effectively streamlines both clinical and administrative workflows, making it easier to manage patient care, documentation, scheduling, and billing all in one platform. I particularly appreciate the mobile and offline charting capabilities for field clinicians and the quality assurance tools that help maintain compliance and accurate documentation. While there is a learning curve and some areas—like reporting, form customization, and certain billing workflows—could be more intuitive, the benefits in efficiency, integration, and oversight outweigh the challenges. Overall, Alora has been a reliable and valuable tool for supporting our home health operations. Pros What I liked most about Alora Home Health is its all-in-one platform that streamlines both clinical and administrative workflows. The integration of OASIS assessments, visit documentation, EVV, scheduling, and billing in a single system significantly reduces the need for multiple tools and improves efficiency. I also appreciate the mobile and offline charting capabilities, which make it easier for clinicians in the field to document accurately and in real time. Additionally, the quality assurance and compliance features, such as the OASIS analyzer and pre-billing QA checks, help ensure accurate documentation and reduce errors before they impact reimbursement. Overall, the system makes managing home health operations more organized, compliant, and user-friendly. Cons What I liked least about Alora Home Health is that some areas of the system can feel clunky or unintuitive, particularly when navigating between multiple tabs or modules. The learning curve for new users can be steep, especially for clinicians who are primarily focused on patient care. Additionally, while the system offers robust functionality, certain features—like form customization, alerts, and advanced reporting—could be more flexible or easier to configure. Finally, the billing and A/R workflows can be somewhat complex, requiring extra attention to ensure accuracy and efficiency. Switched from [Waystar](https://www.capterra.com/p/45512/ZirMed/) Since we previously used Waystar and then transitioned to Alora, it’s clear that our agency values integration and simplicity across both clinical and administrative operations. At this point, unless we see a significant increase in denial rates or inefficiencies in revenue cycle management, continuing with Alora remains the most practical approach. That said, if financial performance—such as denials or payer complexity—becomes a greater strategic concern, it may be worth exploring a hybrid solution or considering a transition to a more advanced EHR like MatrixCare, provided the ROI justifies the change. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sara M. Business Office Manager Hospital & Health Care ### "New to Alora Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 October 27, 2025 The program is user-friendly and is easy to use, if you don't overthink it. There are a lot of good features and has the potential to be a great, competitive software, if the company is willing to change/add more features to enhance what the program already has and does on both the clinical and billing spectrums. Pros The program is easy to use and comprehend. Our company had no training with the implementation of the software, but we have been able to navigate most of it on our own and assist our staff with being proficient as well. Cons There are several areas that are a hard stop unless certain information has been entered and will potentially need to be changed later, which causes extra steps for the clinician, as well as anyone auditing the charts. Switched from [MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/) Our owner felt this was a better fit for our company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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