# Page 3 | Alora Home Health Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Alora Home Health the right Hospice solution for you? Explore 151 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews --- Alora Home Health 4.5 (151) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 9th, 2026 # Page 3 - Reviews of Alora Home Health ## Showing most helpful reviews Showing 51-75 of 151 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GE Gena E. RN Hospital & Health Care Used the software for: 1-2 years ### "Alora" August 21, 2023 5.0 Alora has aided in coming into compliance with EVV and also with billing streamlining. Pros Alora seems to be well suited for visit to visit nurse charting. There is also nice flow from OASIS to Plan of Care. We have had occasional difficulty with times from visit notes not transferring to times on the scheduler upon completion of nursing visit notes. Overall, nursing is satisfied with Alora. Cons Occasional "glitch", for example with visit times not flowing from note to scheduler. Review Source BT Birhanu T. President Health, Wellness and Fitness Used the software for: 6-12 months ### "my experience. " March 22, 2023 5.0 Good and I m hope ful I will master the content for easy management of our company. Pros all in one documentation. Easy-to-follow tasks Cons Too many materials to learn and understand. Alternatives considered [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) Review Source IO Isabelle O. Admin. Assist/Office Manager/Billing Manager Hospital & Health Care Used the software for: 2+ years ### "Administrative assistant/ Office manager/ Billing Manager" July 26, 2017 5.0 On the Classic Version we do not have a place to put comment when the patient has a change on the profile. For the New Web version on the Oasis there is no name and date the person who made change on the Oasis. Pros Alora is easy software to use, to access and manage with the help of the windows that the programmer created for the client to be able to use. This software gives opportunity to any user whatever the level of computer knowledge to use it without worrying about the improvement of the work; you do not try to think too much to do the work. It is software that does not require much computer knowledge for its use. It is software that accepts the whole level of study to use it. Cons What concerns me the most after the webinar training there are no certificates provided to encourage all those who have taken the training that will allow the motivation and the participation of the user to follow the software update and some changes rules from CMS Review Source JH Jaylynn H. EVV coordinator Hospital & Health Care Used the software for: 2+ years ### "Alora" August 23, 2023 5.0 Pros I love how easy it is to navigate through Alora! Cons Sometimes the updates aren’t the best, so you have to work through the issues. Review Source mC mohini C. Home Health Administrator Hospital & Health Care Used the software for: 2+ years ### "Excellent Customer support" September 22, 2020 5.0 Pros Customizable. Parameters driven making it scalable. Well integrated with the DDE , Clearing houses and SANDATA for EVV transmission. Cons Because it is highly parameterized. Nursing staff finds it difficult to make proper use of it's customizing features. Initially, they take time to understand the information flow. I highly recommend to introduce incident reporting template. Nurses don't use communication log properly to report incidents. A/R Module is tedious. Review Source MM Mathew M. Nursing Supervisor Hospital & Health Care Used the software for: 6-12 months ### "A Great System Overall - May Lack Specificity for Some Applications." April 2, 2019 4.0 Overall, I think it was a good system. For our particular specialty, it lacked the specificity we needed for many of our forms and the EVV system was better on other platforms. The lack of specificity in the forms meant a lot of extra work on our end, to create many of the documents that we regularly use for Medicaid authorization renewals. Pros My favorite component of the system is one that is often underrated, the dashboard. The dashboard is not only visually appealing, but well organized with lots of helpful information at a glance. The system seemed very flexible in the sense that you can free form a lot of things. If you already have a very specific setup for many of your forms, this can work really well for you as you. Cons The downside to the flexibility of the forms is that it lacks specificity. This means that, out of the box, you will have more work to do in setting up your forms than other EMR systems. It take s a while to customize many of these forms which takes time and effort away from the daily business. Review Source bR brenda R. admin Health, Wellness and Fitness Used the software for: 1-2 years ### "Great software!" July 26, 2022 5.0 The support team works hand on hand with you to resolve any technical issues you may have. The team are very compassionate about their job, great work ethics. Pros Love the support that the team offers to solve any issues or confusions. Love the clinical documents available to our team! Cons Everything about this software is completely fine. Review Source gG gopi G. Physical therapist/ ADMIN Hospital & Health Care Used the software for: Less than 6 months ### "Ayur Home Health INC" April 25, 2023 4.0 very satisfied with product and looking forward to continue using it for my business Pros easy to use, good customer support and processes for new onboarding Cons im still new to using EMR. too early to make comments Reason for choosing Alora Home Health friend recommended Review Source sS shaquiria S. Executive's Assistant Medical Practice Used the software for: 6-12 months ### "Alora Review" July 21, 2022 4.0 Pros Easy to navigate with the separated tabs for each responsibilty. Cons Information inputted doesn't always transfer correctly Review Source AZ Amara Z. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Great Software!" May 3, 2023 5.0 Pros The software is so easy to learn, navigate, and implement in the field. I've used others that were less adaptive to my company's needs and we were always calling IT for assistance. Cons Really, nothing! I love how self explanatory the software layout is and how easily you can move through the different quick links within a patient's chart. Review Source NT Nilsaliz T. PA Coordinator Health, Wellness and Fitness Used the software for: Less than 6 months ### "User Friendly " July 20, 2022 3.0 Overall it has helped increase productivity in certain departments which clears up time to completed other important tasks. Pros Scheduling features has increased productivity as well as being able to batch print/fax has made several department's jobs get done easier and quicker. Cons There are too many different ways to access parts of the charts which can create a little confusion in regard to completing scheduled visits or creating their own. Review Source JJ Judy J. Nurse Hospital & Health Care Used the software for: 1-2 years ### "Alora is non-interactive" February 16, 2016 1.0 Pros We do not like this product at all. We do not feel that the program is intuitive. Support is poor and not timely. Cons The product is set up by task, instead of set up by client chart. The point of care tablet use is frustrating and time consuming. To chart on a nursing note, or any type of form, put the client name in, choose the correct client. If a medication needs to be added, close the nursing note, choose the med profile, type in client name, choose the client, add the med. Close the med, go back to nursing notes, type the client name ... and so on. If the schedule is set up for a Monday, and you go into that visit and change the visit to Tuesday, the schedule does not update. You have to physically move the visit. Reports are poor. We recently had a CHAPS survey and they wanted to see the Transfer Summary for a patient hospitalized. No such thing in this software. When you call support, they rarely pick up the phone. Even though the issue is usually a question for IT, they will not let you speak with IT. They give IT the message and get back to you. Review Source LR Luis R. GAFC Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Gafc" July 21, 2022 5.0 Es un instrumento unico. Organizado y lo correcto para la compania Pros Este software esta muy apropaido para cualqueier compania. es recomendable Cons Ponchador, nos pone al dia en todo lo que hace el empleado Reason for choosing Alora Home Health payroll Review Source mF melana F. Office coordinator Hospital & Health Care Used the software for: 6-12 months ### "Alora Plus" March 8, 2023 5.0 It is easy to use, and staff is excellent with helping. Pros Easy to navigate. user friendly Is easy to schedule clients. Cons Only the time zone when needing to call but that is not controllable. Review Source cB corynne B. client care manager Hospital & Health Care Used the software for: 6-12 months ### "we love Alora" July 7, 2023 5.0 amazing Pros I love how easy it is to use from any where Cons connection can be spotty and frustrating at times Review Source KH Kirsten H. RN Hospital & Health Care Used the software for: Less than 6 months ### "user friendly " March 10, 2023 5.0 Very happy with the software. As a user of a few different home health software this one seems to be the most user friendly and easy to learn. Pros very user friendly and able to learn easily. Cons I feel like in the goals section of charting it becomes repetitive and there could be an easier way to chart the goals. possibly checking boxes on what you taught and then just needing to write how the patient reacted to the teaching. Review Source JA Julie A. Owner Hospital & Health Care Used the software for: 1-2 years ### "Service" November 18, 2020 4.0 The customer service is great and the hours available are great too. This is the main reason why I have decided to stay. Pros Desired features. Cons Batch billing. I could not find how to delete a batch billing that was created. I am able to create a batch bill but not able to delete it. Why not? Reason for choosing Alora Home Health Service Review Source ER Emily R. Director of Nursing Hospital & Health Care Used the software for: 6-12 months ### "Alora Love" November 16, 2020 5.0 We love it. We're glad we switched while we were small because switching now would be a ton of work. Pros We initially looked into Alora so we could switch from paper charting to computer charting. I chose it because I like the way the nurse note is organized. We were also happy to be able to have patient files, employee files, scheduling and billing all in one place. Cons The admission assessment is 35 pages long. Reason for choosing Alora Home Health I chose it for the customer service and I haven't been disappointed. Review Source HJ Hervin J. Quality Assurance and Improvement Officer Hospital & Health Care Used the software for: 2+ years ### "Alora Home Health Software Review" April 25, 2017 3.0 It doesn't have have the capability to generate report for QAPI, OBQM, etc. Pros Comes with Classic and Plus. I like the how the calendar and scheduling system was designed. Plus version is web-based. Cons Alora Plus often not syncing with Alora Classic. Few QA Features especially not being able to generate reports on gender, ethnicity, or group according to DX. Review Source BC Beth C. Clinical Manager Hospital & Health Care Used the software for: 2+ years ### "Mostly Good!" July 26, 2017 4.0 Pros Easy to use and set-up is nice. I that thing carry over from one chart to the next or one note to the next. Cons That sometimes it runs slow or boots up off. But you can usually log back on and start where you left off. Sometimes it takes more than one try to upload something into EHR. Review Source KH KHALIF H. CEO Hospital & Health Care Used the software for: 2+ years ### "User friendly program" June 7, 2017 5.0 Pros The program is user friendly. With no training at all, I was able to navigate the system with ease. Cons Not always able to easily add features our company needs such as tracking falls, infections, or any other identified QA such as ER visits. Review Source TD Talhia D. Operations Manager Hospital & Health Care Used the software for: ### "Alora, the best of the best!" June 8, 2017 5.0 Pros Alora has been like a dear friend to our company for many years. It is an easy to master software with user-friendly layouts at every turn. I am a pro at this and I can barely use my own smartphone. I absolutely love this program and can confidently recommend it to any serious Home Health Care start-up or well established company as their primary business related software. Alora listens to your feedback and updates their software regularly to meet ever-changing industry needs. Cons There are little to no cons about this program. I have been using it for years and the only issue I have ever had was a server wide slow down once or twice that was cleared up within minutes. Review Source CA Cathie A. Hospital & Health Care Used the software for: 2+ years ### "Customer service has always been on point and continues the same quality of service no matter how many times you contact them. 9:10 your problem is solved or there is a followup resolution expedited whether quickly. " May 24, 2018 5.0 I would also like to see more features with Supervisory visit tracking (QA) and option to run multiple QA document type and status at one time. A request that was already discussed but note officially ticketed as feature upgrade. Also, enable more stricter and user friendly way that prohibits scheduling what is not authorized. Pros Fax ability, electronic nurses assessments. Lots of hard work updating and creating new features for compliance with New CMS CoP's!! Love the new POC Plus. Billing module, schedule module, etc...Perks!! Cons Carry over feature for skilled nurse visits when there are multiple nurses on the case. Other nurse's systems review boxes are carried over, interventions are carried over, general notes are carried over.... These are from another nurse's assessment and should not be part of the "carry over feature". Should have a choice to only carry over a particular user's last note, not just the last note in the system. So carry over feature should only populate from that specific user ID's last note. Review Source EL Enrique L. Administrator Hospital & Health Care Used the software for: 6-12 months ### "Interesting and educational." May 24, 2018 4.0 You've got a great support team who always have been able to help, eitheir they know the answer or don't! Pros I think this software is esay to use. It's the inly software for home care I've used as I'm new to the industry, and pretty fast I was able to handle myself in it. Cons The introduction of Alora Plus hasn't been very smooth. There are some functions, specially reports which don't work in Plus or Classic. Also the interface, for certain things I prefer Classic and for others I prefer Plus. Review Source KM Kevin M. Used the software for: ### "" December 5, 2012 5.0 We selected Alora as a brand new Home Health agency with very little experience in patient billing and tracking. We knew we needed a patient billing and tracking system that was affordable and easy to use. We looked at a number of systems and ended up selecting Alora. We have never regretted or second guessed this decision. The initial setup of the system was easy. The technical support resources from Alora were able to log into our machine remotely and had us up and running without any issues. The system is intuitive and easy to use. The number one reason we are so happy with Alora is their customer support. What makes their support so good is their ability to support us beyod the functionality of the system. Alora has experts on their staff who really know Medicare billing. They have been able to help us trouble shoot billing errors and walk us through what we needed to do in the system to resolve the issues. I would image the service from most companies would stop with their own system's capabilities, but Alora's support goes above and beyond this point. I have never felt rushed when working an issue with Alora and everyone I have ever worked with has been positive and eager to help. I am happy to have and continue our relationship with Alora Healthcare Systems. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.