# Page 5 | Alora Home Health Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Alora Home Health the right Hospice solution for you? Explore 151 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews --- Alora Home Health 4.5 (151) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 9th, 2026 # Page 5 - Reviews of Alora Home Health ## Showing most helpful reviews Showing 101-125 of 151 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CG Christy G. Quality Monitoring Officer Hospital & Health Care Used the software for: 2+ years ### "Alora is amazing!" April 11, 2016 4.0 Pros This product is very user friendly and it is easy to train others on it. Cons Sometimes it can take awhile to hear back from customer support Review Source SS Stephane S. Client Coordinator Hospital & Health Care Used the software for: ### "Alora - An Industry Leader" June 8, 2017 5.0 Please use Alora. Your business will thank you. Pros Care is the heart of our business. All patient and caregiver related information is stored on its remote servers and all scheduling is done on its convenient, user-friendly Scheduler Calendar. I can not imagine working in the Home Health Care industry without Alora and its dedicated Customer Service staff at my side. Cons When I first joined the company, the interface was a bit dull in an aesthetic sense. Since joining, Alora has been updated several times and it is as sleek and beautiful as any other program in the modern era. Review Source KT Katrina T. Recruiting Coordinator Hospital & Health Care Used the software for: 6-12 months ### "Great Software" September 19, 2018 5.0 Pros Easy to use and navigate! Everything you need right in one program. Keeps everything in one place and makes it easy to find. Cons Nothing. It is great product! Works best on 2 separate screens to keep from having to toggle back and forth. Review Source KS Kenisha S. Hospital & Health Care Used the software for: ### "Wonderful Customer Service" March 19, 2014 4.5 Pros Every time our agency calls in with a question or concern, we get top-quality, professional service! The staff is so friendly and will go above and beyond to help in any way they can. If we have a concern with something not being in the system or have a suggestion with needing to add a service, Alora's staff is always open to suggestions and eager to help in any way they can. Cons The only problem I have found is difficulty reaching a staff member at times. Our agency commonly has to leave a message and await a return call. Review Source ZK Zach K. Used the software for: ### "" November 13, 2012 5.0 We are a Home Health Agency that accepts Medicare, Medicaid, Private Ins and Private pay clients. Alora is the software company that we decided to use for all of our patient management and scheduling needs. The software is easy to use even for staff that is not very computer savvy and when there is a question they have absolutely the best customer support we have had the pleasure of working with anywhere. They are always available and are so wonderful when they help you no matter how many times calls are needed. The software is very complete and encompasses all of our needs and more. I would absolutely recommend Alora to anyone considering a software provider. Review Source CZ Cindy Z. Director of Nursing Hospital & Health Care Used the software for: 1-2 years ### "I inherited this product and have had to teach myself how to use it." September 23, 2015 4.5 Pros Ease of use for field staff. When a problem does arise, customer service is prompt in resolving it. Cons I had to make a manual for my staff as the product manual and help sections provided were insufficient. Review Source VG Vechel G. Used the software for: ### "" December 8, 2012 4.5 I have been using Alora for at least four years Alora’s customer service is excellent the support team (Frank, Collen, Sam, Melissa and Sheree) is always there to answer any questions and resolve any issue or problem that arises. I do know how a home health agency can function well without Alora. Alora makes billing with Medicare, Medicaid and private insurance very easy to do. It offers all the functions we need to operate our agency effectively, including payroll, OASIS, 485, scheduling and other clinical documents. The software is very friendly and we can easily train new employees. I high recommend it to all home health agencies. Review Source KW Kendra W. Hospital & Health Care Used the software for: ### "I absolutely LOVE Alora! " April 29, 2014 5.0 Pros The things I like best about this product and vendor are the ease of maneuvering through the software from its fully encompassing spectrum of scheduling, billing, and documentation options, as well as the many different functionalities within each system. Cons What I like least about this product and vendor is the schedule. For our agency, which has frequent scheduling changes, we need features that notify employees of schedule changes and the options to send them secure messages from the office. Review Source JB Jonathan B. Used the software for: ### "" December 3, 2012 5.0 We went through detailed demos of seven different HHA software vendors before deciding on Alora, and we have been very pleased with our choice ever since! Alora's product is centered around the clinical perspective, and not that of computer based knowledge. Even our computer-phobic staff found it very easy to use. Alora is responsive to customer suggestions and feedback, as evidenced through their frequent upgrades and additional features. Perhaps most impressive is their excellent customer support. We feel like we have a true partner in our efforts, as we can always reach Alora for any questions or help! Great decision. Review Source GA Graciela A. ADM Hospital & Health Care Used the software for: Less than 6 months ### "Alora Usage " January 4, 2017 5.0 This product is very easy to use. It is not complicated. Anyone can use all aspects of this system, unlike another system where you have to find a computer savvy user. Pros It has the ability to copy and paste information from one place to another that is used frequently. You can add and customized information that is used frequently Cons None Review Source SBP Steven B. P. Used the software for: ### "" October 21, 2013 5.0 I have used Alora over the last 10 months. I have 10 years experience in homecare, and this is first time I have used Alora. I find the Alora staff great to deal with and very supportive. The program is one of the easiest I have worked with, right through billing and reporting. I am going to another agency as of next week and will be trying to get them to covert to Alora in order to help ease their current computer problems and before every nurse is brought on to computers in 2014. The support staff has been great and I have learned a lot from them. Thanks for all you have done to ease my understanding of Alora and OASIS! Review Source JT JAN T. Hospital & Health Care Used the software for: ### "Excellent!" March 20, 2014 4.5 Pros It's an extremely easy-to-use system with excellent customer service. The system follows Oasis forms and is very easy to understand. It will save us money, as we will no longer have to order costly forms for a variety of things. It will also save us time with regard to scheduling our employees. Cons Other than a few tweaks here and there, I would say there's nothing I don't like. It's easy to follow. We're still learning all that it can do, but the transition so far has been painless! Review Source MS Mama S. Administrator Hospital & Health Care Used the software for: Less than 6 months ### "User Friendly" September 30, 2016 5.0 I started using Alora Software little over a year, I am very satisfied with the software because is user friendly. Alora customer services is great. All my software issues are handled in a timely manner by Alora staffs which is very important to me as agency administrator. I highly recommend Alora to other home care agencies. Review Source KC Kami C. Biller Hospital & Health Care Used the software for: Less than 6 months ### "Simple to Use" March 27, 2018 5.0 Pros I love how simple this system is to use. It only took me a short period to learn to navigate and I like that. Cons The only cons I have is when I need something to be fixed it seems like my boss is having a shorter time getting that complete by Alora. Review Source MM Molly M. Compliance Hospital & Health Care Used the software for: Less than 6 months ### "Review of Alora Software Program" February 7, 2018 5.0 Pros I like the ability to see all options from the home screen. Also very user friendly. Good software program Cons I would like to be able to toggle from the Alora mail back to the account being reviewed. Overall not many cons Review Source eB eza B. billing finance manger Hospital & Health Care Used the software for: 6-12 months ### "EXCEPTIONAL, PROFESSIONAL, USER FRIENDLY" July 27, 2017 5.0 Keep doing what you guys do. Awesome staff, team, and overall awesome services. Pros Employees are exceptional at what they do. Professionalism at best. Gurus of Alora. Will definitely tell other medical companies about Alora. Employees are wonderful friendly and super savvy. Review Source SW Samantha W. Compliance Auditor Hospital & Health Care Used the software for: 6-12 months ### "Alora Home Health review" February 1, 2018 3.0 Pros Alora is easy to understand; easy to use for the most part. It is convenient to have all contacts and information in one place. Cons Alora often goes out or slows down while trying to use making it difficult to complete tasks. It is not always efficient. Review Source cC chris C. assist. administrator Hospital & Health Care Used the software for: Less than 6 months ### "good job" November 3, 2016 5.0 This product is central to our ability to conduct our mission. We actually have become way more productive with the help of this product. The support staff have always been very helpful even if they needed to spend a lot of time to help us understand and correct a issue. Review Source SL Susan L. Used the software for: ### "" December 12, 2012 5.0 We really like Alora software for following reasons: It is easy to learn and they have good new user training. The customer service helps you to fix problems and they are all very nice. The system is up to date to meet new Medicare requests. This has been a headache for all agencies. They have a strong IT team. Last, it's easy to access (at office, at patient home, etc). Before we bought Alora software, we used another software about a year and there were many problems that we found. We are very satisfied now. Review Source JE Jackelyn E. Billing Associate Hospital & Health Care Used the software for: Less than 6 months ### "Great EMR system and outstanding customer service" August 8, 2017 4.0 Pros The system is extremely user friendly and the clinicians/staff can easily navigate their way around Cons It's been about 4 months since we've transitioned and we are still encountering some bugs from the system Review Source SB Salvatore B. Used the software for: ### "" November 5, 2012 5.0 I am amazed at the time that we save using Alora Software. Cash flow has improved and information is made available that was not always easy to compile. The cost is very affordable in comparison with other vendors. We have used the service for almost two years and I wish we had signed on earlier. It is a pleasure speaking with the staff at Alora, our questions get answered and we enjoy the conversations. The software is quite easy to navigate and we look forward to adding on new services in the future. Review Source AI Alfonso I. Used the software for: ### "" November 8, 2012 5.0 Software Has been a great partner for our agency. Since we started up Alora has been there every step of the way. We have been using the system for over five years and have been impressed with it's ease of use, flexibility and reliability. It's English and Spanish customer support has been invaluable for the multi-cultural staff we have here in Miami. We have been really pleased with the system overall. We are more than happy to recommend Alora to any agency out there! Review Source NC Nita C. Office Manager Used the software for: ### "" September 30, 2013 5.0 My experience with Alora support was very successful. I emailed Alora support and was called back in short time. They gave me the solution to my problem over the phone and also emailed me directions so I may use in the future. They were very helpful and personable to speak with. Our agency was looking for software that was user friendly and our nurses could also go point of care, we found all this in Alora. We've been very pleased with Alora and the support we have been given. Review Source SS Supreeth S. Process Engineer Public Safety Used the software for: 6-12 months ### "Alora Home Health System." September 5, 2017 4.0 Pros This is a user friendly home health system. Ease of use and requires no extra talent and can keep you safe and healthy. Cons More advanced systems are required. The price in on the higher side making the normal to think for it. Review Source AA Amberlynn A. Nurse Scheduler Public Safety Used the software for: Less than 6 months ### "Easy to use" October 11, 2016 4.0 Alora is easy to use and navigate through. It keeps everything organized in one place which makes my searches more efficient. Pros It is easy to learn and get used to. Cons Sometimes Alora will be slow. 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