# Page 6 | Alora Home Health Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Alora Home Health the right Hospice solution for you? Explore 151 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews --- Alora Home Health 4.5 (151) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 9th, 2026 # Page 6 - Reviews of Alora Home Health ## Showing most helpful reviews Showing 126-150 of 151 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IB Ingrid B. Used the software for: ### "" September 28, 2013 5.0 We love our customer service representative!!! She is the best thing since sliced bread!!! The only issue we have with Alora is not having enough spaces for nurses. One logs in and it will knock someone else out. I think that is more our issues than Alora's though. Overall the customer support is great! We always have the nurses call to get the software downloaded to their laptops, and they all comment how nice and helpful the staff is. Review Source SB Shannan B. CFO Hospital & Health Care Used the software for: Less than 6 months ### "Alora" December 14, 2016 4.0 Alora is an amazing software. The training was slow and at a pace that was easy to adapt to. Pros the options for all the various types of home health care Cons no mileage tracker Review Source NV Nery V. Used the software for: ### "" February 7, 2013 5.0 My home health agency has been using Alora software since 2007 and we are very happy with it. Their support has been consistently great! The people at Alora are very friendly and easy to work with. The software is so easy to use that when I hire new employees, they can figure out the software and become productive within a short period of time. It offers everything we need to run our agency efficiently. I am glad that we are with Alora. Review Source IG Irene G. Used the software for: ### "" December 20, 2012 5.0 Health Link Home Health Agency located in San Francisco using ALORA since 2007. And will continue for years to come. It's user friendly and has grat option to assist in complicated medical documentation to make it's easier, like "phrase look up", adding order or document from previous dates, if was forgotten. ALORA always adding new great features to the program, which make our nurses and managers life so much easier. Review Source JC Judy C. Hospital & Health Care Used the software for: ### "Greatest support team!" October 9, 2014 4.5 Pros I like the ease of use and that I can click right into DDE. The support team is always helpful, and they all have superior knowledge of the system and have great attitudes! Cons I wish Medicare eligibility showed if the episode is early or late, if there is an MSP and any listed episodes with another agency. Review Source AT Anthony T. Used the software for: ### "" October 29, 2013 5.0 Professional, courteous, and knowledgeable are just a few adjectives to describe the experience that my staff and I get every time we contact Alora for support. I chose Alora Healthcare Systems because the previous software wasn't as user-friendly, and we were looking for a healthcare software that made everyday challenges easier to deal with. I would truly recommend the software. Review Source bS brenda S. PT Hospital & Health Care Used the software for: Less than 6 months ### "Alora home care" December 13, 2016 4.0 Easy to use but would like more drop down boxes and carryover. Pros user friendly Cons needs more carryovers from last visit note Review Source OP Orlando P. Hospital & Health Care Used the software for: ### "Alora Software " December 17, 2013 5.0 Pros Alora Software has outstanding customer support, and they continue to improve the software to make it user-friendly from a nurse perspective. Our nurses are so happy about how easy it is to use and how fast they learn how to navigate it. Cons I can't think of anything I don't like about the software Review Source CN Christel N. Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Awesome Software" September 14, 2015 5.0 Pros They have very good customer service, and the software decreases double entry of some of the other programs. It takes very little time to learn to be able to navigate through it. All the information on our client as well as staff members is right there at my fingertips, I do not need to thumb through charts anymore! Keeps track of license due dates, as well as recert., and supervisory visits. Cons N/A I haven't found anything I don't like. Once I got familiar with the product, I was off. Review Source DR Dana R. Used the software for: ### "" November 4, 2013 5.0 We are transitioning to Alora. The interaction of the Alora team, and the availability of their staff with the Trimark staff has been exceptional. Training sessions have the Trimark staff excited to get on this new software. We are feeling very positive with the merge and will send another review once we are up and running! Thank you, Alora, for getting us up to speed! Review Source MK Melissa K. Scheduling Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Unhappy! " May 16, 2017 1.0 Our organization asked the tech support at Alora to fix certain features (be able to view a list of caregiver schedules, make the schedule week Monday-Sunday, etc.) and fix the billing issues and were told that they would be fixed, but they never were. Pros Alora is paperless and makes it easy to verify that a caregiver is where he/she should be. Its very accessible for caregivers. Cons Alora is extremely un-user friendly from a scheduling and billing standpoint. Shifts become invisible and mistakes are inevitable but difficult to fix. Review Source DP Deisy P. Used the software for: ### "" December 12, 2012 5.0 Excellent software, easy to use and wonderful costumer support. We have always used Alora and we will never change to another company. We are very satisfied with their product and their service. If you are a Home Health Agency looking for the best software in the market, we highly recommend Alora HealthCare Systems for you and your staff. Review Source SP Suzette P. Hospital & Health Care Used the software for: ### "I am new to this system so I am learning something new every day." November 12, 2013 4.5 Pros I like that all info in the oasis moves to the 485 once created. Cons I don't like that you cannot review mobile notes all on one screen, there is no therapy FRA review, and you cannot scan a bunch of paperwork in and turn, delete, or name them separately. Review Source CU Connie U. Used the software for: ### "" October 8, 2013 5.0 KAL Home Health is a start up company. We have been very satisfied with Alora. It is easy to use, and the customer support has been outstanding! Alora software has proven to be instrumental to our company in the very early stages, and we are confident it will be extremely helpful as our business expands. Review Source LS Leigh S. Used the software for: ### "Good bang for the buck" June 2, 2014 4.5 Pros They have very good customer service, and the software decreases double entry of some of the other programs. It takes very little time to learn to be able to navigate through it. Cons Posting takebacks for negative receivables can be difficult. Review Source LS Leigh S. Used the software for: ### "" October 31, 2013 4.5 We are a start-up home care agency, and we use the web-based version of software. Alora is easy to use and cost effective. What sets Alora apart from their competitors is their fabulous customer support. We work with their support team on a regular basis, and they are awesome! Review Source CS Cheryl S. Hospital & Health Care Used the software for: ### "Survey 2014" April 10, 2014 5.0 Pros I like the good customer service and easy usage. Also, we are a very small company, and the price fits right in our budget. Cons I haven't found anything I don't like. Once I got familiar with the product, I was off. Review Source VC Veronica C. Hospital & Health Care Used the software for: ### "Excellent Customer Service!" March 19, 2014 5.0 Pros The software is very user friendly, and the customer service reps are extremely courteous and helpful. Cons I haven't found anything I don't like about this product or vendor. Review Source TC Todd C. Salesman Hospital & Health Care Used the software for: Less than 6 months ### "Just what we need" March 27, 2018 5.0 Pros Everything is so simple and easy to learn to navigate. I’ve only used this system for a few months and it’s no hassle at all. Cons My boss seems to have an issue getting things fixed that are causing us issues. We don’t have to deal with “tickets” but maybe we should if the wait time to get things corrected take a long time. Review Source MT Maggie T. Hospital & Health Care Used the software for: ### "Alora delivers what we need." July 1, 2014 5.0 Pros It's a super friendly product with excellent vendor support. Cons They need to support Mac for export and improve some of their functionalities, like the dashboard... Review Source GG Garrett G. Consultant Hospital & Health Care Used the software for: ### "One of the first ones I looked at for review. Goodproduct" September 14, 2016 3.0 Pros Ease of use, which is important for clinicians in the field Cons price, needs to be priced lower for start-ups Start-ups dont have a lot of cashlying around Review Source SG Stephanie G. Hospital & Health Care Used the software for: ### "Alora Home Health" October 15, 2014 4.5 Pros They have great customer support! The software is very user-friendly. Cons The reports are not always as functional as we need them to be. Review Source NI Nne I. Hospital & Health Care Used the software for: ### "Alora Software Review " November 21, 2014 5.0 Pros It's a user-friendly, all-inclusive home health solution. Cons The software does not have Medicare claim transmission. Review Source LH Lori H. Hospital & Health Care Used the software for: ### "We love it" May 29, 2014 5.0 Pros I like the ease of the use of the system. Cons Allergies are not up to date. There are multiple missing medications. Review Source DP Deborah P. Director of Marketing Public Safety Used the software for: Less than 6 months ### "great software to use" October 30, 2018 5.0 Pros The fact that it takes care of caregiver schedules to clocking in to payroll and various other aspects of the business Cons Once you learn the software and know how to navigate to the various areas then it is a very user friendly software Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.