--- title: "SYSPRO Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SYSPRO Software - reviews, pricing plans, popular comparisons to other Pharmacy products and more." source_url: "https://www.capterra.com/p/6963/SYSPRO-ERP/" page_type: "product" language: "en" --- # SYSPRO Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SYSPRO ## What is SYSPRO? Key features of SYSPRO include centralized business intelligence solutions with ERP embedded analytics for faster decsion making, depth of functionality in Manufacturing Operations Management (MOM), inventory, distribution, and procurement due to market specialization, self-service, supply chain extensibility and customization, and tailoring. SYSPRO also supports out-of-the-box integrations and connectors, where customers have the ability to integrate technologies such as AI, ML, and IoT into th ## What is SYSPRO used for? [Inventory Management](https://www.capterra.com/inventory-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Food Manufacturing](https://www.capterra.com/food-beverage-manufacturing-erp-software/) Top alternative Featured Overall rating Based on 105 user reviews Reviews sentiment Positive 87% Neutral 12% Negative 1% Starting price $50 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SYSPRO?[Manage this product listing](https://www.g2.com/products/syspro/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SYSPRO 4.2 (105) VS. [4.2 (1,131)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price $50 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (105) Ease Of Use 4.1 (957) Value For Money 4.1 (88) Value For Money 4.1 (843) Customer Service 4.2 (95) Customer Service 4.3 (744) ## SYSPRO alternatives [4.2 (2,069)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.5 (170)](https://www.capterra.com/p/134177/MRPEasy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/6963/SYSPRO-ERP/alternatives/) ## FAQs about SYSPRO Overview ### What problems does SYSPRO solve? SYSPRO solves disconnected manufacturing, inventory, purchasing, and order workflows by giving operations, finance, and supply chain teams one reliable system for tracking data, lot traceability, BOMs, WIP, and real-time inventory. It reduces lengthy training, supports company-specific processes through customization, and improves visibility across multi-site or growing businesses. Answer based on 52 reviews Overview ### Which roles and teams benefit most from SYSPRO? SYSPRO is most used by IT leaders, finance teams, and operations executives in manufacturing and distribution environments. IT managers and directors oversee system administration and integrations, while controllers, accountants, and CFOs manage financial reporting, costing, and compliance. Operations leaders use it to coordinate inventory, production, and customer service workflows. Answer based on 104 reviews Overview ### What company size and industries is SYSPRO built for? SYSPRO serves manufacturers and distributors, primarily small businesses at 61%, with its strongest concentration in Electrical/Electronic Manufacturing at 48%. It also supports midsize businesses at 31% and enterprises at 8%, with additional use across Logistics and Supply Chain at 7% and Chemicals at 5%. Answer based on 105 reviews Features and Usability ### What are the key features of SYSPRO? SYSPRO includes core ERP features for accounting, inventory management, sales order processing, and manufacturing operations such as BOM creation, work in progress, and material requirements planning. Differentiating capabilities include customizable screens and fields, SQL-based reporting through SYSPRO Reporting Services, role-based permissions, and third-party integration through API and business objects. Answer based on 52 reviews Limitations ### Does SYSPRO have many bugs or system issues? SYSPRO generally runs reliably for core ERP work, but patching, updates, and certain edge cases can create problems. Many manufacturing and distribution teams describe it as stable and accurate day to day, while some report unresolved feature gaps, permission issues after upgrades, documentation limitations, and added testing needs when customizations or third-party tools are involved. Answer based on 28 reviews Integrations ### Which third-party tools and platforms does SYSPRO integrate with? SYSPRO integrates with Avalara, Configure One, Microsoft 365, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Prophix One, SugarCRM, and UniPoint Quality Management Software. These connections span tax compliance, product configuration, office productivity, financial planning, CRM, and quality management for manufacturers and distributors. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does SYSPRO offer? SYSPRO provides in person training, live online sessions, webinars, documentation, and videos. These formats give teams options for guided instruction, scheduled online learning, self-paced reference material, and recorded walkthroughs for reviewing product information and setup steps as needed. Answer based on 5 reviews Getting Started and Support ### What customer support options does SYSPRO offer, and how do users rate the experience? SYSPRO offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as responsive, friendly, and knowledgeable, with teams that help solve issues quickly and work closely with customers. Some users report occasional difficulty reaching support right away, though callbacks are usually provided. Answer based on 16 reviews Features and Usability ### How customizable is SYSPRO for different business needs? SYSPRO supports deep customization for manufacturers, distributors, and larger operations that need tailored workflows, screens, forms, fields, and integrations. Many teams like the flexibility and user-level personalization, but setup needs careful planning. Small businesses may find the options overwhelming, and custom development, reporting changes, or upgrade-related work can add cost. Answer based on 32 reviews ## Features AI summary Based on 14,838 Pharmacy reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) SYSPRO includes **Customer Database** and **Real-Time Data**, giving teams a central place to store customer information and access current updates for faster decision-making. However, it does not offer **Data Security**. Instead, it provides other features that reviewers also rate as important, including **Contact Management** (**44%**) and **Search/Filter** (**45%**), helping businesses organize customer records, find information quickly, and respond to sales and service needs more efficiently. Reporting/Analytics 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Collaboration Tools 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Forecasting 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Form predictions based on past and present data/trends Returns Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and facilitate returns of products sold Barcode/Ticket Scanning 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking eCommerce Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products SYSPRO 112 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - BOM Creation: Create bills of materials - Budgeting/Forecasting: Create budgets based on historical data and future projections - Business Intelligence: Technological processes and strategies used for collecting, managing, and analyzing organizational data - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Capacity Planning: Determine and plan production capacity based on changing demands - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Change Management: Track and monitor efficient handling of all changes/transitions - Chemical Management: For chemical engineering/manufacturing - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - ERP integration: Integrate with existing ERP systems - Estimating: Estimate expected cost based on various factors before a project begins - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Food Traceability: Follows the movement of a food product and its ingredients through all steps in the supply chain - For Aerospace Industry: For Aerospace Industry - For Metal Fabrication: Software for metal fabrication - Forecasting: Form predictions based on past and present data/trends - General Ledger: Centralized accounting record which tracks all financial transactions - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Kitting: Group and package individual but related items as one package set - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Company: Manage the accounting and financial aspects of multiple locations or companies in a single location - Multi-Currency: Manage and handle various international currencies - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Predictive Analytics: Predict future data based on historical data sets - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Referral Tracking: Log and store the source of contacts/leads - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Returns Management: Track and facilitate returns of products sold - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Management: Manage and track orders being shipped to customers - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Territory Management: Organize customer data and accounts by user or geography - Traceability: Track and document the history, application, or location of an item or activity - Warehouse Management: Manage and track operations and inventory within warehouses - What-if Analysis: Provides varying estimates based on different scenarios - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (105) 4.3 Based on 105 reviews ## Pricing Value for money 4.1 (88) Free Trial Basic $50.00 Per User,Per Month Value for money 4.1 (88) 4.1 Based on 88 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Avalara](https://www.capterra.com/p/75673/AvaTax/)[ Prophix One](https://www.capterra.com/p/139909/Budgeting-Solution/)[ Configure One](https://www.capterra.com/p/32152/Configure-One/)[ UniPoint Quality Management Software](https://www.capterra.com/p/103316/Quality-Management-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (95) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (95) 4.2 Based on 95 reviews ## User reviews Overall rating 4.2 Based on 105 reviews Filter by rating 5(30) 4(60) 3(14) 2(0) 1(1) Mentioned topic Sorted by most recent ES Erin S. Administration and Freight Forwarder Warehousing ### "Syspro You Are A Good One" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 20, 2025 Overall Syspro is very pleasing to the eye, it is well set up and has a great help manual. This is one of the few systems that doesn't have a lot of bugs to work out. Pros Syspro is a very easy and user friendly program. This helps most when you have new hires, less training time. Customer support is top notch, quick friendly and are knowledgeable with their system. Cons Crystal Reports can be quite difficult to change/update. If Syspro designs for you it can be quite costly for each template. Switched from [Dose for Excel](https://www.capterra.com/p/167271/Dose-for-Excel/) Company grew, needed an actual system to carry on. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Liz H. Senior Accountant Accounting ### "Syspro user" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 1, 2025 Used it for about a year but found it was built on a platform strictly for manufacturing. The accounting side of the software was not built strong in my opinion. Pros The ability to customize reports was great. Found it easy to add fields I need to pull. Loved the ability to customize reports. Cons Not driven to be a true accounting package. Unfortunately for the use of an accountant not my favorite of software's I have used. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NK Norbert K. Technical Support Information Technology and Services ### "Great and complex ERP tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 30, 2025 After You go through all initial setup it is a great ERP tool. I'm using it for inventor management and since I started using it I have only positive feeling. Pros Flexibility is the thing I liked the most about SYSPRO. The way it supports inventory management is great and it is easy to achive Your needs. Cons First "touch" with SYSPRO might be time-consuming due to first setup and customization but I wouldn't say it is minus. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NT Noah T. Sales manager Construction ### "Good Inventory/Warehouse software." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 5, 2025 It’s a good experience and very helpful. Pros I love the ability to do all inventory and warehouse management on one software. Cons I think least liked was the user friendliness. It can be confusing to learn the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Rebecca B. Asm Retail ### "The best out there " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 1, 2025 It was a pleasure doing business together and I hope for more time Pros There customers support is phenomenal and they go above and beyond if you need help Cons There isn’t anything I disliked about them Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LF Laura F. Customer service manager Chemicals ### "New System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2024 Pros Having previously worked on SAP I found Syspro to be a more understanding programme, nothing was as rigid and applications were easier to manage Cons Within the sales order if contract pricing hasnt been input, we cannot save an order, upload a price for same customer and then update the processed order at one go...order needs to be updated manually line by line the system cannot recongnise the changes to the customer prices Switched from [SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Joanne M. Customer Servi e Consumer Services ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 6, 2023 Excellent Pros Sales Order Processing for adding orders Cons Reports are limited when trying to pull information out Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Shoshana C. Senior Human resource officer Banking ### "Good enough" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 7, 2023 Pros It produces solid reports that are very useful in making everyday business decisions. Journal entries are easily done and retrieved. The audit trail is maintained, and it allows for easy tracking of users. Cons The bank reconciliation feature needs an update to make it more user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Coral R. Office administration Mining & Metals ### "Syspro" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 July 28, 2022 Usable program Fairly easy to learn Pros Different levels of access Allowing each user access to information for their position Cons Some areas of the different levels in the program were set, not able to be fully customised for specific positions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Dwight S. Lecturer Higher Education ### "It does the job but...." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 28, 2022 Pros Its good for procurement and just regular accounting. Doing a journal is simple and easy and the company can have different level of approval for each journals. Cons There are many features of syspro that are lacking. The main is the bank reconciliation feature which is too complicated and doesn't allow for easy use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/6963/SYSPRO-ERP/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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