---
title: "SYSPRO Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SYSPRO Software - reviews, pricing plans, popular comparisons to other CRM products and more."
source_url: "https://www.capterra.com/p/6963/SYSPRO-ERP/"
page_type: "product"
language: "en"
publication_date: "2026-11-03"
---

# 

 SYSPRO Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SYSPRO

## What is SYSPRO?

Key features of SYSPRO include centralized business intelligence solutions with ERP embedded analytics for faster decsion making, depth of functionality in Manufacturing Operations Management (MOM), inventory, distribution, and procurement due to market specialization, self-service, supply chain extensibility and customization, and tailoring. SYSPRO also supports out-of-the-box integrations and connectors, where customers have the ability to integrate technologies such as AI, ML, and IoT into th

## What is SYSPRO used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Food Manufacturing](https://www.capterra.com/food-beverage-manufacturing-erp-software/)

Top alternative

Featured

Overall rating

Based on 104 user reviews

Reviews sentiment

Positive

87%

Neutral

12%

Negative

1%

Starting price

$50

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SYSPRO?[Manage this product listing](https://www.g2.com/products/syspro/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SYSPRO

4.2 (105)

VS.

[4.2 (1,134)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting Price

$50

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (105)

Ease Of Use

4.2 (958)

Value For Money

4.1 (88)

Value For Money

4.1 (844)

Customer Service

4.2 (95)

Customer Service

4.3 (745)

## SYSPRO alternatives

[4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.5 (173)](https://www.capterra.com/p/134177/MRPEasy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/6963/SYSPRO-ERP/alternatives/)

## FAQs about SYSPRO

Overview

### What problems does SYSPRO solve?

SYSPRO solves disconnected manufacturing, distribution, inventory, purchasing, sales, and accounting workflows by keeping operational and financial data in one ERP system. It helps warehouse teams maintain current stock visibility, planners manage materials and work in progress, and finance teams process journals, reconciliations, audit trails, costing, and reporting.

Answer based on 59 reviews

Overview

### Which roles and teams benefit most from SYSPRO?

SYSPRO is most used by IT managers and IT directors who administer system access, integrations, and operational data. Finance leaders, including controllers, CFOs, and accountants, manage financial records, reporting, and controls. Operations, purchasing, sales, and executive teams coordinate inventory, production, orders, and business performance across manufacturing organizations.

Answer based on 104 reviews

Overview

### What company size and industries is SYSPRO built for?

SYSPRO serves manufacturers and distributors, primarily small businesses, which represent 61% of reviewers, with electrical/electronic manufacturing accounting for 48%. It also supports midsize companies at 31% and enterprises at 8%, with reviewer representation in logistics and supply chain (7%) and chemicals (5%).

Answer based on 105 reviews

Features and Usability

### What are the key features of SYSPRO?

SYSPRO includes core ERP functions for inventory management, accounting, financial reporting, and manufacturing management. Reviewers frequently discuss customizable screens and fields, reporting through SYSPRO Reporting Services and Excel exports, plus bills of materials, material requirements planning, work order management, and role-based permissions for manufacturing and distribution operations.

Answer based on 52 reviews

Limitations

### Does SYSPRO have bugs or reliability issues?

SYSPRO provides generally stable ERP operations, but patching and certain features can create problems for some teams. Long-term users often describe reliable core accounting, inventory, and production processing, while others cite unresolved update issues, integration quirks, permissions changes, and limited documentation. Testing releases before deployment and working with support helps reduce disruption.

Answer based on 28 reviews

Integrations

### Which third-party tools and platforms does SYSPRO integrate with?

SYSPRO integrates with 9 third-party tools, including Avalara for tax management, Configure One for product configuration, and Prophix One for planning. Microsoft integrations include Microsoft 365, Excel, Outlook, and PowerPoint, while SugarCRM supports customer relationship management and UniPoint supports quality management.

Answer based on 10 reviews

Getting Started and Support

### What training and onboarding options does SYSPRO offer?

SYSPRO provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled topic-based learning, documentation offers written reference material, and videos provide on-demand visual guidance for product use.

Answer based on 5 reviews

Getting Started and Support

### What customer support options does SYSPRO offer, and how do users rate the experience?

SYSPRO offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support staff as knowledgeable, friendly, helpful, and responsive, with timely assistance for issues. Some users report that support can be difficult to reach at times, though callbacks are provided; time-zone differences can also cause delays.

Answer based on 16 reviews

Features and Usability

### How customizable is SYSPRO for manufacturing and distribution?

SYSPRO gives manufacturers and distributors broad options to tailor screens, forms, fields, workflows, and integrations to their processes. Many experienced ERP teams value user-specific layouts, scripting, and third-party connections that remain compatible with upgrades. Initial configuration requires planning, however, and extensive custom code can increase implementation, testing, maintenance, and upgrade effort.

Answer based on 32 reviews

## Features

AI summary

Based on 14,838 CRM reviews

Capterra data shows that buyers of CRM software rank the following features as their top priorities:

-   **Data Security** (**51%** of reviewers rated this feature as critical)
-   **Customer Database** (**52%**)
-   **Real-Time Data** (**56%**)

SYSPRO includes **Customer Database** and **Real-Time Data**, giving teams a central place to store customer information and access current updates for faster decision-making. However, it does not offer **Data Security**. Instead, it provides other features that reviewers also rate as important, including **Contact Management** (**44%**) and **Search/Filter** (**45%**), helping businesses organize customer records, find information quickly, and respond to sales and service needs more efficiently.

Reporting/Analytics

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Collaboration Tools

3.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Forecasting

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Form predictions based on past and present data/trends

Returns Management

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track and facilitate returns of products sold

Barcode/Ticket Scanning

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

eCommerce Management

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

SYSPRO 111 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Bills of Material: Material list of manufacturing parts and associated costs
- BOM Creation: Create bills of materials
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Business Intelligence: Technological processes and strategies used for collecting, managing, and analyzing organizational data
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Capacity Planning: Determine and plan production capacity based on changing demands
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Change Management: Track and monitor efficient handling of all changes/transitions
- Chemical Management: For chemical engineering/manufacturing
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Management: Manage, organize, and store contact information
- Cost Estimating: Forecast the cost and resources required to complete a project
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Fields: Customize data fields to support various needs and use cases
- Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- EDI: Transfer of data from one computer system to another
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement
- ERP integration: Integrate with existing ERP systems
- Estimating: Estimate expected cost based on various factors before a project begins
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- Food Traceability: Follows the movement of a food product and its ingredients through all steps in the supply chain
- For Aerospace Industry: For Aerospace Industry
- For Metal Fabrication: Software for metal fabrication
- Forecasting: Form predictions based on past and present data/trends
- General Ledger: Centralized accounting record which tracks all financial transactions
- Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
- Job Costing: Calculate total itemized costs, including initial costs and any changes
- Job Management: Manage and track all job information and associated tasks
- Kitting: Group and package individual but related items as one package set
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations
- Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers.
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Company: Manage the accounting and financial aspects of multiple locations or companies in a single location
- Multi-Currency: Manage and handle various international currencies
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Processing: Send / receive, process, and execute orders
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Predictive Analytics: Predict future data based on historical data sets
- Product Identification: Ability to link barcodes or serial numbers with specific items for identification
- Production Management: Manage the end-to-end production process for manufacturing operations
- Production Scheduling: Plan and schedule the use of production resources
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Referral Tracking: Log and store the source of contacts/leads
- Reorder Management: Purchase and replenish product stock based on inventory levels and needs
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Returns Management: Track and facilitate returns of products sold
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Sales Pipeline Management: Pipeline view and tracking lead status
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Serial Number Tracking: Track and assign specific serial numbers to products
- Shipping Management: Manage and track orders being shipped to customers
- Supplier Management: Manage all supplier data and operations
- Supply Chain Management: Manage the planning and execution of supply chain activities
- Task Management: Create, manage and track all task activities and progression
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Territory Management: Organize customer data and accounts by user or geography
- Traceability: Track and document the history, application, or location of an item or activity
- Warehouse Management: Manage and track operations and inventory within warehouses
- What-if Analysis: Provides varying estimates based on different scenarios
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (105)

4.3

Based on 105 reviews

## Pricing

Value for money

4.1 (88)

Free Trial

Basic

$50.00

Per User,Per Month

Value for money

4.1 (88)

4.1

Based on 88 reviews

## Integrations

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Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Avalara](https://www.capterra.com/p/75673/AvaTax/)[

Prophix One](https://www.capterra.com/p/139909/Budgeting-Solution/)[

Configure One](https://www.capterra.com/p/32152/Configure-One/)[

UniPoint Quality Management Software](https://www.capterra.com/p/103316/Quality-Management-Software/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (95)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (95)

4.2

Based on 95 reviews

## User reviews

Overall rating

4.2

Based on 104 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(30)

4(59)

3(14)

2(0)

1(1)

Mentioned topic

Recent reviews first, then most helpful

VR

Verified Reviewer

Industrial Engineer

Used the software for: 3-5 years

### "Perfect ERP system on a tight budget"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 13, 2018

Pros

Syspro is the perfect ERP for small organisations that simply do not need to scale-ability of much larger and better marketed ERP systems. The software, using its MS-SQL database will give you almost any report you require, otherwise you can extract the data you need, import it into your favourite spreadsheet program and compile those reports you need. Using SRS (Syspro Reporting Services) you can easily compile forms and reports and make them look how you want.

Cons

Without a good and easily accessible local resource/service agent, the customisation possibilities are terribly daunting.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ES

Erin S.

Administration and Freight Forwarder

Used the software for: 3-5 years

### "Syspro You Are A Good One"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 27, 2025

Overall Syspro is very pleasing to the eye, it is well set up and has a great help manual. This is one of the few systems that doesn't have a lot of bugs to work out.

Pros

Syspro is a very easy and user friendly program. This helps most when you have new hires, less training time. Customer support is top notch, quick friendly and are knowledgeable with their system.

Cons

Crystal Reports can be quite difficult to change/update. If Syspro designs for you it can be quite costly for each template.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Controller

Used the software for: 3-5 years

### "Syspro is feature rich, complex and does not fit our industry or our company"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

April 23, 2018

It seems that there are basically two camps of Syspro users: those that love the ERP, and those that hate the ERP. That is evident in both the official and unofficial forums on the web. Overall, we can see the reporting advantages, but we are in the camp that Syspro is just not a good fit for us. We are the rare company that is in the middle - we don't hate Syspro, but we don't like it either. We definitely have more cons than pros.

Pros

Our installation of Syspro uses SQL, which allows for a great amount of reporting options. The data can also be extracted to Excel or an Access database. You can also utilize SSRS to generate reports.

Cons

1\. We are unable to receive inventory in a prior period. We are a repair service and subcontractor. We will order equipment and parts on the last day of the month. However, we will not receive invoices for those parts until the next month. If we roll our period forward, then we are unable to receive inventory in that prior month. As many of our customers have service budgets, often we have to bill items through a month end; billing in a different period can mess up our customer budgets. But if we are unable to receive inventory in our prior month, then we have to "hold" the month open. That throws off our AR. Although AR and Inventory can be closed separately, it will not work as no new Sales Orders can be open due to a period mismatch between Inventory and AR. That essentially means that we have to choose between Cash (AR Receipts) or Inventory being correct. The other will be off unless we juggle daily processes (like stop recording AR Cash Receipts in the ERP). This is a huge problem as often the prices on our inventory purchases can vary daily. As such, we often do not have an exact cost until our invoice is received from our vendor. As such, inventory is often required to be received in a prior period. 2. There are multiple ways in which to set permissions for users. We upgraded a few years ago from Syspro 6.1 to Syspro 7.0. Upon doing so, many users lost permissions. We have a service contract with Syspro (directly, not through a VAR), and they told us it should not have done that. They worked with us and could not find out why that occurred. After a few weeks, we ended up opening all permissions to everyone in order for people to perform their duties. Syspro never provided us with a resolution. This is not an optimal setup.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director, Information Technology

Used the software for: 3-5 years

### "Simple to use and reliable ERP"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 26, 2019

Syspro was implemented to give us a solid, robust and scalable ERP solution that met the majority of our needs. We needed a system that would meet our core needs but also allow us to create the functionality that didn't exist without significant reengineering costs. Syspro was able to do this for us. The Syspro teams, and the VARs, all have experienced business analysts, project managers, and devs. They will work alongside you to develop a solid strategy for success.

Pros

Right out of the box Syspro implements many best practise recommendations and for most businesses that's a great start. You can get up and running very quickly without having to customize Syspro. A key feature though is the extensibility of the software. We all have that internal process that no one could call best practise. It's unique to us, it's ugly and painful but we just can't live without it. Fortunately, Syspro gives you a very robust business object framework to deal with these situations. You can easily create customized features and external applications using your own programming tools like Visual Studio but that integrate seamlessly with Syspro. Business objects allow you to enforce strict data schemas so you can be confident that inbound data meets the Syspro standards - you only want good data going in! We have been able to develop numerous add ons and custom applications that add real value to our Syspro implementation. Like any major ERP software, Syspro cannot be everything to everyone. While the core functionality is extensive and varied the ability to quickly build new features that tie directly into Syspro is a sure way to improve your ROI.

Cons

Patching is always a challenge. Syspro allows you to heavily customize the core product with custom scripts, screens and add ons. As a result, a solid testing strategy is needed to make sure that all customizations are properly tested in your dev environment before deploying to production. Things can occasionally go wrong with a specific port (patch) and core functionality can be impacted. Syspro are quick to respond to these issues though. Syspro doesn't publish hotfix availability for every known issue so be sure to ask your VAR when patching if there are any that are relevant to you.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LH

Liz H.

Senior Accountant

Used the software for: 1-3 years

### "Syspro user"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

August 4, 2025

Used it for about a year but found it was built on a platform strictly for manufacturing. The accounting side of the software was not built strong in my opinion.

Pros

The ability to customize reports was great. Found it easy to add fields I need to pull. Loved the ability to customize reports.

Cons

Not driven to be a true accounting package. Unfortunately for the use of an accountant not my favorite of software's I have used.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Technical Support

Used the software for: Less than 1 year

### "Great and complex ERP tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 1, 2025

After You go through all initial setup it is a great ERP tool. I'm using it for inventor management and since I started using it I have only positive feeling.

Pros

Flexibility is the thing I liked the most about SYSPRO. The way it supports inventory management is great and it is easy to achive Your needs.

Cons

First "touch" with SYSPRO might be time-consuming due to first setup and customization but I wouldn't say it is minus.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Customer Service Representative

Used the software for: 3-5 years

### "Syspro"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

September 18, 2018

Pros

I enjoy the overall ease of use that Syspro provides for importing customer's orders in to our system. We are able to quickly take a customer's purchase order and convert it to a streamlined format. Another useful feature of Syspro is being able to access our inventory at any given moment. Being able to have an up to date look at our inventory when dealing with clients is essential and Syspro makes this possible in an easy to understand format.

Cons

I'd like to see Syspro start to implement some automated features in their upcoming releases. A lot of steps have to be done manually in order to get results. Another improvement that would be greatly helpful is adjusting the overall discount for material when entering line items. This has to be done by each individual line when it would be a huge time saver to adjust the entire order at once.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Marketing coordinator

Used the software for: 1-3 years

### "With the right use case, this can be great software"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

July 23, 2019

While there are some things that can be frustrating within the software, it is reliable and very good at it's core competencies. It is very powerful, and and be tweaked to get a lot more out of it,. But be aware, it will take time, and you will have to train people multiple times to get them up to speed.

Pros

Powerful software that is not reliant on online servers. Almost everything can be exported to excel for easy reporting functions. Integrates well with sharepoint, which is a big plus to our company.

Cons

Steep learning curve and requires significant training for most of our team. Although it is good at what it does, but programming for additional reports and functions requires a lot of our team both in training and our IT department in creating solutions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

IT Manager

Used the software for: 1-3 years

### "Maintenance Module"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 5, 2019

Supply chain processes, finance processes, projecct accounting

Pros

It is a very user friendly application, easy to extract data to excel for fitter analysis.

Cons

The erp has been design mostly for the manufacturing industry but it does not come with the equipment maintenance module manufacturing industry is equipment intensive and the cost of maintaining equipments is very high syspro lacks the capability of tracking equipment maaintenance cost syspro clients are forced to look for third party apps which are expensive and challenging to interface with syspro this is frastuating most of us please work on this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Marketing Consultant

Used the software for: Less than 1 year

### "Not user friendly at all"

3.0

January 24, 2019

Pros

All the options- it may be great for another industry but there are too many steps to creating or copying a quote.

Cons

Too many steps for copying, creating or converting quotes

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/6963/SYSPRO-ERP/reviews/)

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