# SYSPRO Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SYSPRO the right CRM solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/6963/SYSPRO-ERP/reviews --- SYSPRO 4.2 (105) [View alternatives](https://www.capterra.com/p/6963/SYSPRO-ERP/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SYSPRO Ease of use 4.0 Customer Service 4.2 ## Pros and Cons in Reviews LH Liz H Senior AccountantAccounting, 201 - 500 employeesUsed the software for: 1-2 years. “Found it easy to add fields I need to pull. “ August 1, 2025 LH Liz H Senior AccountantAccounting, 201 - 500 employeesUsed the software for: 1-2 years. “Unfortunately for the use of an accountant not my favorite of software's I have used.“ August 1, 2025 ES Erin S Administration and Freight ForwarderWarehousing, 51 - 200 employeesUsed the software for: More than 2 years. “Syspro is a very easy and user friendly program. “ October 20, 2025 LH Liz H Senior AccountantAccounting, 201 - 500 employeesUsed the software for: 1-2 years. “Not driven to be a true accounting package. “ August 1, 2025 ES Erin S Administration and Freight ForwarderWarehousing, 51 - 200 employeesUsed the software for: More than 2 years. “Overall Syspro is very pleasing to the eye, it is well set up and has a great help manual.“ October 20, 2025 DS Dwight S LecturerHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “There are many features of syspro that are lacking.“ June 28, 2022 NK Norbert K Technical SupportInformation Technology and Services, 10,001+ employeesUsed the software for: Less than 6 months. “After You go through all initial setup it is a great ERP tool.“ June 30, 2025 ## Showing most helpful reviews Showing 1-25 of 105 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Industrial Engineer Automotive Used the software for: 2+ years ### "Perfect ERP system on a tight budget" September 12, 2018 5.0 Pros Syspro is the perfect ERP for small organisations that simply do not need to scale-ability of much larger and better marketed ERP systems. The software, using its MS-SQL database will give you almost any report you require, otherwise you can extract the data you need, import it into your favourite spreadsheet program and compile those reports you need. Using SRS (Syspro Reporting Services) you can easily compile forms and reports and make them look how you want. Cons Without a good and easily accessible local resource/service agent, the customisation possibilities are terribly daunting. Review Source ES Erin S. Administration and Freight Forwarder Warehousing Used the software for: 2+ years ### "Syspro You Are A Good One" October 20, 2025 4.0 Overall Syspro is very pleasing to the eye, it is well set up and has a great help manual. This is one of the few systems that doesn't have a lot of bugs to work out. Pros Syspro is a very easy and user friendly program. This helps most when you have new hires, less training time. Customer support is top notch, quick friendly and are knowledgeable with their system. Cons Crystal Reports can be quite difficult to change/update. If Syspro designs for you it can be quite costly for each template. Switched from [Dose for Excel](https://www.capterra.com/p/167271/Dose-for-Excel/) Company grew, needed an actual system to carry on. Review Source AM Anthony M. Controller Construction Used the software for: 2+ years ### "Syspro is feature rich, complex and does not fit our industry or our company" April 20, 2018 3.0 It seems that there are basically two camps of Syspro users: those that love the ERP, and those that hate the ERP. That is evident in both the official and unofficial forums on the web. Overall, we can see the reporting advantages, but we are in the camp that Syspro is just not a good fit for us. We are the rare company that is in the middle - we don't hate Syspro, but we don't like it either. We definitely have more cons than pros. Pros Our installation of Syspro uses SQL, which allows for a great amount of reporting options. The data can also be extracted to Excel or an Access database. You can also utilize SSRS to generate reports. Cons 1\. We are unable to receive inventory in a prior period. We are a repair service and subcontractor. We will order equipment and parts on the last day of the month. However, we will not receive invoices for those parts until the next month. If we roll our period forward, then we are unable to receive inventory in that prior month. As many of our customers have service budgets, often we have to bill items through a month end; billing in a different period can mess up our customer budgets. But if we are unable to receive inventory in our prior month, then we have to "hold" the month open. That throws off our AR. Although AR and Inventory can be closed separately, it will not work as no new Sales Orders can be open due to a period mismatch between Inventory and AR. That essentially means that we have to choose between Cash (AR Receipts) or Inventory being correct. The other will be off unless we juggle daily processes (like stop recording AR Cash Receipts in the ERP). This is a huge problem as often the prices on our inventory purchases can vary daily. As such, we often do not have an exact cost until our invoice is received from our vendor. As such, inventory is often required to be received in a prior period. 2. There are multiple ways in which to set permissions for users. We upgraded a few years ago from Syspro 6.1 to Syspro 7.0. Upon doing so, many users lost permissions. We have a service contract with Syspro (directly, not through a VAR), and they told us it should not have done that. They worked with us and could not find out why that occurred. After a few weeks, we ended up opening all permissions to everyone in order for people to perform their duties. Syspro never provided us with a resolution. This is not an optimal setup. Review Source JF John F. Director, Information Technology Food Production Used the software for: 2+ years ### "Simple to use and reliable ERP" November 25, 2019 4.0 Syspro was implemented to give us a solid, robust and scalable ERP solution that met the majority of our needs. We needed a system that would meet our core needs but also allow us to create the functionality that didn't exist without significant reengineering costs. Syspro was able to do this for us. The Syspro teams, and the VARs, all have experienced business analysts, project managers, and devs. They will work alongside you to develop a solid strategy for success. Pros Right out of the box Syspro implements many best practise recommendations and for most businesses that's a great start. You can get up and running very quickly without having to customize Syspro. A key feature though is the extensibility of the software. We all have that internal process that no one could call best practise. It's unique to us, it's ugly and painful but we just can't live without it. Fortunately, Syspro gives you a very robust business object framework to deal with these situations. You can easily create customized features and external applications using your own programming tools like Visual Studio but that integrate seamlessly with Syspro. Business objects allow you to enforce strict data schemas so you can be confident that inbound data meets the Syspro standards - you only want good data going in! We have been able to develop numerous add ons and custom applications that add real value to our Syspro implementation. Like any major ERP software, Syspro cannot be everything to everyone. While the core functionality is extensive and varied the ability to quickly build new features that tie directly into Syspro is a sure way to improve your ROI. Cons Patching is always a challenge. Syspro allows you to heavily customize the core product with custom scripts, screens and add ons. As a result, a solid testing strategy is needed to make sure that all customizations are properly tested in your dev environment before deploying to production. Things can occasionally go wrong with a specific port (patch) and core functionality can be impacted. Syspro are quick to respond to these issues though. Syspro doesn't publish hotfix availability for every known issue so be sure to ask your VAR when patching if there are any that are relevant to you. Alternatives considered [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Reason for choosing SYSPRO Most ERP solutions provide a solid variety of core functionality. The reality as a user is that there are only so many ways you can do certain things such as Gl, Cashbook and invoicing. We looked at a number of products and the differentiator for us was Syspro's ease of use and the ability to build new functionality where it did not exist in the core feature set. Review Source LH Liz H. Senior Accountant Accounting Used the software for: 1-2 years ### "Syspro user" August 1, 2025 5.0 Used it for about a year but found it was built on a platform strictly for manufacturing. The accounting side of the software was not built strong in my opinion. Pros The ability to customize reports was great. Found it easy to add fields I need to pull. Loved the ability to customize reports. Cons Not driven to be a true accounting package. Unfortunately for the use of an accountant not my favorite of software's I have used. Review Source NK Norbert K. Technical Support Information Technology and Services Used the software for: Less than 6 months ### "Great and complex ERP tool" June 30, 2025 5.0 After You go through all initial setup it is a great ERP tool. I'm using it for inventor management and since I started using it I have only positive feeling. Pros Flexibility is the thing I liked the most about SYSPRO. The way it supports inventory management is great and it is easy to achive Your needs. Cons First "touch" with SYSPRO might be time-consuming due to first setup and customization but I wouldn't say it is minus. Review Source VR Verified Reviewer Customer Service Representative Design Used the software for: 2+ years ### "Syspro" September 17, 2018 4.0 Pros I enjoy the overall ease of use that Syspro provides for importing customer's orders in to our system. We are able to quickly take a customer's purchase order and convert it to a streamlined format. Another useful feature of Syspro is being able to access our inventory at any given moment. Being able to have an up to date look at our inventory when dealing with clients is essential and Syspro makes this possible in an easy to understand format. Cons I'd like to see Syspro start to implement some automated features in their upcoming releases. A lot of steps have to be done manually in order to get results. Another improvement that would be greatly helpful is adjusting the overall discount for material when entering line items. This has to be done by each individual line when it would be a huge time saver to adjust the entire order at once. Review Source VR Verified Reviewer Marketing coordinator Mining & Metals Used the software for: 1-2 years ### "With the right use case, this can be great software" July 20, 2019 4.0 While there are some things that can be frustrating within the software, it is reliable and very good at it's core competencies. It is very powerful, and and be tweaked to get a lot more out of it,. But be aware, it will take time, and you will have to train people multiple times to get them up to speed. Pros Powerful software that is not reliant on online servers. Almost everything can be exported to excel for easy reporting functions. Integrates well with sharepoint, which is a big plus to our company. Cons Steep learning curve and requires significant training for most of our team. Although it is good at what it does, but programming for additional reports and functions requires a lot of our team both in training and our IT department in creating solutions. Review Source VR Verified Reviewer IT Manager Mining & Metals Used the software for: 1-2 years ### "Maintenance Module" February 1, 2019 5.0 Supply chain processes, finance processes, projecct accounting Pros It is a very user friendly application, easy to extract data to excel for fitter analysis. Cons The erp has been design mostly for the manufacturing industry but it does not come with the equipment maintenance module manufacturing industry is equipment intensive and the cost of maintaining equipments is very high syspro lacks the capability of tracking equipment maaintenance cost syspro clients are forced to look for third party apps which are expensive and challenging to interface with syspro this is frastuating most of us please work on this. Review Source VR Verified Reviewer Marketing Consultant Apparel & Fashion Used the software for: Less than 6 months ### "Not user friendly at all" January 23, 2019 3.0 Pros All the options- it may be great for another industry but there are too many steps to creating or copying a quote. Cons Too many steps for copying, creating or converting quotes Review Source CR Coral R. Office administration Mining & Metals Used the software for: 1-2 years ### "Syspro" July 28, 2022 3.0 Usable program Fairly easy to learn Pros Different levels of access Allowing each user access to information for their position Cons Some areas of the different levels in the program were set, not able to be fully customised for specific positions Review Source TW Teri W. Office Manager Mining & Metals Used the software for: 2+ years ### "Syspro Use for a Small Manufacturer" October 3, 2016 4.0 This is our 10th year using Syspro ERP software and for the most part, it has worked well and improved our efficiency and productivity. There are still some issues that haven't been addressed with any updates but we are confident they will be resolved with the next update. Pros Easy to use Cons Issues have come up that updates have not fixed Review Source CK Cynthia K. Controller Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Working w/ Syspro for 13+ yrs in Accounting & Operations" August 5, 2016 4.5 Pros There is a lot of functionality, both within the basic modules and the add-ons and partners. The Personalization is key to using it throughout our process as we can change up the screens to the particular user's needs or job requirements. Cons I am not really sure how to answer this question. I feel the product is easy to use and understand. Once you are familiar with one module, you are basically okay in all the modules. The true dislikes I had with this program, in the early days, have been corrected and are no longer an issue. I have a few small petty issues, but they do not affect the performance or the resulting data. Review Source DAA Danish Azmat A. Deputy Manager Logistics and Supply Chain Used the software for: I used a free trial ### "Best ERP Solutions" January 22, 2022 4.0 This ERP system is very compact & flexible in use it provides you end-to-end visibility of business processes by integration of different modules of business operations. SysPro is very dynamic & gives you options of customization as per your business needs. Pros It is a very reliable system that is easy to learn & operate. Vendor support is great that helps you to move along with the fast pace of industry & market volatile needs. It is indeed a best-suited ERP system. Cons Syspro is up to the mark however sometimes it does not run seamlessly & takes time to run reports which is quite nerve-wracking. Review Source SL Shawn L. Business Analyst Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Robust ERP" September 1, 2016 5.0 Pros My favorite feature of Syspro is that it uses Microsoft SQL to manage my data. This allows me to access my data using custom SQL queries and gives me the ability to create dynamic reports and tools that help me manage various aspects of our company, eliminate wasteful processes and alleviate burden from our teams. Cons The user interface hasn't changed much over the years, however, after attending Syspro's latest User Conference, I am encouraged to see that they will be making huge improvements for the user's experience. Review Source RW Rick W. IT Plastics Used the software for: 2+ years ### "Good product" October 15, 2018 5.0 Pros Wealth of features, functionality, and reporting. Cons Expensive and requires expert level support to maintain. Review Source MM Melissa M. Product Manager Chemicals Used the software for: 2+ years ### "Streamlined Processes" August 24, 2016 4.0 Pros As a small company, many of us are constantly using the system to keep track of all aspects of orders, manufacturing, and inventory. Syspro is a great tool for organizing our information and allowing all of us ease of access. Also great for our ISO quality system requirements. We currently don't have accounting integrated with the system, so I cannot attest to the performance of that side of things. Cons Can sometimes be hard to get responses from the help desk. Review Source ED Evan D. Lead ERP Analyst/Developer Electrical/Electronic Manufacturing Used the software for: 2+ years ### "We have used SYSPRO for over 15 years as a cornerstone of company" August 30, 2016 4.0 Pros The product itself is highly customizable via VB scripting which literally makes anything possible. The vendor is great in communication regarding questions and support requests. Cons Honestly, the thing I like the least may be viewed as a positive by some. SYSPRO contains so much functionality that I always have questions about whether we are using it in the right way or whether there is some functionality that we are not utilizing to it's full potential. Review Source RK RHona K. Controller Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Full spectrum integrated solution" August 26, 2016 4.5 Pros The product has been around for years and continues to strive for new innovative ideas. SYSPRO covers everything from account to work in progress with everything in between. SYSPRO is easy to use and easy to modify to meet the needs of each individual company’s needs. Cons I wish that there was more classroom type training available or that the manuals were more daily transaction orientated instead of broad subject focused. Review Source KJ Kelly J. Vice President Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Syspro still meeting our needs after 20 years" September 2, 2016 4.5 Pros Syspro has excellent flexibility. By choosing specific options in the program setup, we can adjust the software to do what we want rather than having to adjust our operations to the software. I appreciate how Syspro listens to its users for product enhancements. Cons It would be nice if the program came with some basic financial reports. Of course they would need to be modified, but a basic report would be a nice start. Review Source AC Adrianna C. Sr. Buyer Consumer Goods Used the software for: Less than 6 months ### "Syspro= flexibility, accuracy, & value" November 2, 2016 4.0 Syspro is a flexible system in respect to various modules that can be purchased and with slight adjustments can be customized. Accuracy is as good as system input data but reports can showcase possible errors within data. Overall value is great when needing an ERP system for multiple company locations. Pros I used Syspro when overseeing 5 manufacturing plant locations. The locations where not integrated to use the same system. Syspro provided the technically to duplicate the same reports and overall streamlined the functionality between plants even though they were separated. Reporting was easy due to this. Cons Syspro has a wealth of opportunity and with each area, a company must balance the cost to buy that section verse benefit. Review Source KM KRIS M. Director of Operations Plastics Used the software for: Less than 6 months ### "Syspro Software" January 26, 2017 5.0 I have worked with many ERP systems and ??Syspro is as good as any better than most. It is very flexible but ridgid which is what you want in an ERP system. We have been using it for over 10 years and find it to have very few glitches and very few software errors. It is a very reliable system. We currently use the MRP module as well as the AP, AR, GL, BOM, INV, WIP, Sales Order, Requirements Planning, Forecasting and they all performs well and are nicely integrated. Pros Module integration, User defined screens, Flexibility, Ridigity, Ease of use, Constant upgrades, User support groups, Add on enhancements from secondary software companies. Cons Lack of premade printed forms. Such as PO, Sales Order, Invoice, Job Router etc. Review Source CS Chris S. IT Director Automotive Used the software for: 2+ years ### "Syspro for aftermarket automotive parts manufacturer" August 16, 2016 4.5 Pros I work directly with Syspro and always feel like they're concerned about our best interests as a company. They want their product to benefit each organization that utilizes it and are willing to help tailor it for your specific needs. Cons Its tough to keep up with the new technology, add ons and solutions they continually provide. Review Source JG Jay G. Sr Systems Support Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Very Happy with the Product, People and Support, Highly recommend " August 3, 2016 4.5 Pros Product is easy to use and training new users takes very little time, Vendor very knowledgeable, friendly and most information is found on there Web site Cons Some processes are slow, Have nothing bad to say about the vendor, they have been very helpful over the 18 years we have been using the product Review Source MK Melody K. IT Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "SYSPRO is a great ERP software!" August 11, 2016 4.0 Pros Software is a very complete package and very versatile. Allows you to define and customize processes and procedures to fit your business. Product is always evolving and adding new features and improving on existing ones. Cons Nothing I don't like about SYSPRO. It has been great for our company. 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