# Page 2 | SYSPRO Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is SYSPRO the right CRM solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/6963/SYSPRO-ERP/reviews --- SYSPRO 4.2 (105) [View alternatives](https://www.capterra.com/p/6963/SYSPRO-ERP/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of SYSPRO ## Showing most helpful reviews Showing 26-50 of 105 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RB Rebecca B. Asm Retail Used the software for: 6-12 months ### "The best out there " January 1, 2025 5.0 It was a pleasure doing business together and I hope for more time Pros There customers support is phenomenal and they go above and beyond if you need help Cons There isn’t anything I disliked about them Review Source NT Noah T. Sales manager Construction Used the software for: Less than 6 months ### "Good Inventory/Warehouse software." April 5, 2025 5.0 It’s a good experience and very helpful. Pros I love the ability to do all inventory and warehouse management on one software. Cons I think least liked was the user friendliness. It can be confusing to learn the software. Review Source LF Laura F. Customer service manager Chemicals Used the software for: 1-2 years ### "New System" February 23, 2024 5.0 Pros Having previously worked on SAP I found Syspro to be a more understanding programme, nothing was as rigid and applications were easier to manage Cons Within the sales order if contract pricing hasnt been input, we cannot save an order, upload a price for same customer and then update the processed order at one go...order needs to be updated manually line by line the system cannot recongnise the changes to the customer prices Review Source MG Michael G. IT Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Excellent product! Been using it since 1999." August 17, 2016 4.5 Pros We have been using Syspro since 1999 and have found it to be an excellent product to run our business. We utilize Syspro to run all of our domestic and international business and to seamlessly tie our businesses together. At any point and time we have complete visibility across the entire business. We use almost all of the core component modules (accounting, inventory, sales, WIP, Purchasing, etc.) that Syspro offers and we find the software fast, stable and extremely accurate. This is the thing I like best about this product; that it is extremely stable and accurate. I would think anyone in the market for an ERP would consider this a number one criteria and I have seen too often where other products miss this mark. With Syspro, I have found that things just work. I run a distributed system across a WAN with many users in different locations; and everything works and ties out. I rarely have any issue with the functionality of Syspro. A close second to its stability is its openness of its data. There are numerous applications that we have written to augment functionality to closer align the software with how we conduct business. This is only possible because we are able to access the data utilizing their E.NET features which allows us to execute transactions without bypassing the business logic. Cons We are a 24 hour shop situated across the globe. Because of this, we have users in the system effectively all the time. End of Month closures and balancing functions require exclusive access in order to perform those functions. It would be better if we could perform those functions without exclusivity of the databases. Review Source AH Alan H. Management Consultant Electrical/Electronic Manufacturing Used the software for: 2+ years ### "A very comprehensive ERP solution for a variety of small to medium size companies." January 29, 2018 4.0 Pros SysPro is a complete ERP solution for both distribution and manufacturing companies, which is my experience with this software. However, I don't see any reason why a service company cannot use this product as the software is licensed by the module and overall implementation can be custom tailored to the needs of each organization. The accounting and finance section is robust and complete and the general ledger can serve large organizations. Inventory and warehouse menaagement are comprehensive and should only require minor customization for most companies that use it. I imagine most of the customization can be done in-house using the power-tailoring capabilities. Another powerful set of features allow each user to have a custom and unique user interface with only the needed functionality and using personalized colors, fonts, and other graphics. Cons Browsing capability is limited to a relatively small number of records if you don't want to wait a very long time to see results. Alternatively, you can query the data you need using MS-Query or SQL Server Management Studio to get quick and accurate results. Many of the system reports are not very useful. Here again, you can design your own reports or use your own queries. Review Source TJ Thomas J. Director of IT Wholesale Used the software for: 2+ years ### "User-friendly and Easy to Customize" July 10, 2020 4.0 Overall it is a very good software for the money and easy to use with plenty of customization options available. Pros The software is easy to navigate and use and contains everything we need out of an ERP. In situations where more complex or different functionality is needed, Syspro makes it very easy to integrate with third-party softwares. There are lots of companies that offer Syspro integration out of the box, and the user base is a great community. There are also lots of customization options within Syspro that allow you to tailor the product to your company's needs without worry of those customizations not being supported by the software or the next upgrade. Administration of the software also is pretty easy. Cons If you don't run the latest version of the software that supports the browser-based interface, remote use for sales people is a little clunkier since you would have to access a windows PC either via VPN or remote desktop. But the browser-based product seems like it will work much better on mobile devices on the go. Review Source TN Tim N. Accountant Logistics and Supply Chain Used the software for: 2+ years ### "SYSPRO in Retrospect" August 31, 2016 3.0 Pros I strongly believe the SYSPRO ERP is a powerful solution, able to perform functions well beyond what most users will require of the system. What I like most about the system is, if initially set-up properly, the ability to query data that meets any company's reporting requirements. You can use Access, Crystal Reports and even dump list views into Excel. Most companies are different, in some way, shape or form. It's hard for software developers to iron out all wants and needs. I feel SYSPRO overall listens and cares about what their system can provide and is easy to work with to help find solutions that fit your business. I highly respect their California development and support teams. They've always been responsive to our needs. Cons I think what we like least about the software are some of their stock and non-stock features. As an example, some of the pain points for our business was ATP (Available to Promise), MRP, Landed Cost Tracking and EDI, to name a few. We currently do not use ATP or MRP as they are written, because it doesn't fit our business. Landed Cost Tracking is a great tool, when set-up properly. EDI is also a great tool but unfortunately this product generally ties into their shipping solution, which is basically a third party solution. We continually struggling with EDI Shipping Solution, basically due to this "add-on". In addition, forget about "stock" reporting. The report are not very useful. The good thing is that it is easy enough to query data to your liking to make and create your own reporting. Review Source Doug S. Technology Services Manager Aviation & Aerospace Used the software for: 2+ years ### "Priced well for the functionality" September 10, 2018 4.0 It's a solid product. Pros You can pretty much get a module for about anything you want to do. Cons Some modules are written in different countries and so the data validation and user interfaces are not always uniform. Review Source JM Joanne M. Customer Servi e Consumer Services Used the software for: 2+ years ### "Great Product" October 6, 2023 5.0 Excellent Pros Sales Order Processing for adding orders Cons Reports are limited when trying to pull information out Review Source AR Antonio R. Customer Service Specialist Medical Practice Used the software for: 1-2 years ### "Syspro is an awesome user friendly program" March 22, 2022 5.0 Pros App Orders we’re a blast. Agents in the field could submit orders and you ca receive within 1 to 2 minutes process them in no time. I also like the fact it can be navigated strictly on th keyboard. Cons It’s easy to undo the setup of the layout. I wish it had more prompts to warn you so no mistake could be made in that way. Review Source TW Tom W. IT Manager Construction Used the software for: 2+ years ### "Syspro is extremely stable and customizable software. It's awesome!!" August 19, 2016 4.5 Pros Syspro is constantly evolving and striving to leverage the latest technology without forcing you to frequently retrain users so you are able to focus on implementing the features that bring you the greatest benefit. There are numerous resources available and a large pool of users that have been using the product for many years. They provide a depth of practical knowledge to draw on which has been invaluable. The ability to pick and choose only the modules you need is huge. Syspro recognizes that they cannot possibly develop a perfect solution for every aspect of every business globally and so provide accessible interfaces to specialized software. Flexibility coupled with low maintenance and ease of implementation have been key features for us. Cons The data integrity checks (or balance functions as they call them) can only be run with no other users accessing the software. Whilst they may be automated to run in the evening there are times we need to run them during the day (for example after a power failure at a remote Branch). This may cause 20+ minutes of downtime. I believe this will be addressed in the next release. Review Source VR Verified Reviewer Vice President Food Production Used the software for: 2+ years ### "Solid ERP for mid manufacturers" March 15, 2019 4.0 Pros The manufacturing costing (BOM), and Financial modules are at the core of our business. Straightforward integration with other products (you need a good VAR) is a plus. Highly customizeable too. Excited for their upcoming web-based product update!q Cons As with all ERPs, it is a massive beast that requires tons of resources to deploy in your organization. It does not have any built-in warehouse management functions, but can integrate with other WMS systems. Review Source DS Dwight S. Lecturer Higher Education Used the software for: 2+ years ### "It does the job but...." June 28, 2022 3.0 Pros Its good for procurement and just regular accounting. Doing a journal is simple and easy and the company can have different level of approval for each journals. Cons There are many features of syspro that are lacking. The main is the bank reconciliation feature which is too complicated and doesn't allow for easy use. Review Source RR Ross R. Cost Estimator Aviation & Aerospace Used the software for: 6-12 months ### "Frustration awaits" June 8, 2017 3.0 As with most MRP systems, junk in junk out- so don't start with junk! the long process of data entry pays off when you can retrieve information with minimal searching. This system defaults are too limited and lack enough information. When I run cost analysis of a product/job I should be able to determine piece price and all factors are broken down if my widget costs in material, labor, and from outside process, these should be easy to find, not search different areas for individual costs or have to write a Crystal report to cover this. Accounting features are good for general applications but lack the details that are so often a requirement for me to review for costing and margin. Pros Keeps track of most everything with little effort. There is the standard trackers that can account for inventory and process planning. major customization abilities. Cons Pulling data that would seem logical is just beyond your reach, requires a lot of customization to retrieve common data that is a logical default field. Review Source JW Joshua W. Information Systems Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Structured capabilities with flexible customization to meet our needs" June 7, 2017 4.0 Overall, a good experience with the software in achieving what we need from an ERP software Pros SYSPRO allows for a variety of screen customization and scripting in order to get the desired behaviour. 3rd party software integration through Business Objects allow us to achieve virtually any functionality and any desired level of automation. Cons Documentation on 3rd party interfacing is not thoroughly documented. There's sometimes a bit of guesswork required to achieve that taks. New port releases are usually a bit uncertain and best to wait a few weeks before upgrading. Review Source JS Joel S. Sr. Manager Corporate Development Health, Wellness and Fitness Used the software for: 2+ years ### "Decent ERP" September 22, 2020 4.0 Overall positive relative to other manufacturing ERPs. Missing some interface options that would make it much easier to use. Pros Fairly user friendly. A lot of features for the cost. Cons The version I am using (not the most current) is not modern in its look or feel and takes a lot of time to train. Review Source UV Unathi V. Sales Admin Manager Food Production Used the software for: 2+ years ### "syspro" September 23, 2021 5.0 i use syspro for work related issues, this software is built to each and every Company's needs. Pros syspro is userfriendly, safe and reliable. Cons syspro is a perfect software and there is nothing i dislike about it. Review Source DS Douglas S. Sr. Software Developer Airlines/Aviation Used the software for: 2+ years ### "Excellent middle level Enterprise Resource Planning software solution" December 19, 2019 4.0 Overall I like Syspro. It is an excellent product for its price point. Pros I have found Syspro to be an excellent middle level enterprise resource planning solution for our company. Cons Some inconsistency between the modules as a result of development occurring globally in various countries. Review Source MJ Mark J. Warranty Supervisor Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Syspro has an excellent database, but is kind of clicky" October 4, 2018 3.0 It's an ERP. There are better ones, with easier navigation. Pros The database is very well structured. It was easier to create reports and custom applications because it was unambiguous and followed best practices Cons The actual UI left much to be desired. You have to click, a lot and some of the menus are confusing. There were no links to other records, you had to manually open the right module and start over again to find related records. Review Source Olga B. Marketing Coordinator Health, Wellness and Fitness Used the software for: 6-12 months ### "Syspro Review" November 1, 2018 5.0 Its overall pretty good, its has lots of functionality and ability for tracking and storing information. Pros It's good at managing inventory, keeping track of everything and providing reporting into excel that allows one to work in and create and look for whatever is needed. Cons I found it at first a little hard to know how to use it, I found I would accidentally delete fields in my search area screen and not know how I did it and how to get it back. But other than that once you know how to use it, its fairly user friendly. Review Source MS Mark S. IT Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "SYSPRO has been a great ERP solution for us" August 15, 2016 4.5 Pros Most modules look the same and are customized the same. This makes it easy for users to navigate a variety of modules. This also helps administrators customize the software because each module gets customized the same way. Cons There are almost too many ways to customize the software. This software has been designed to handle workflow and business practices of many types of companies in many industries. As a result it can be easily customized to fit your needs. Unfortunately because it can be used in so many different ways, there are a lot of visible fields and settings that aren't relevant to every industry. It can take a lot of time to go through and clean up every window the users see so that they don't get lost. This is the same with the security settings. While parts of the security settings are grouped, it can take a lot of time to select which programs operators can access among other controls you have over operators. Review Source TY Timothy Y. Brand Manager Food & Beverages Used the software for: 2+ years ### "Big Product for Big Business" October 15, 2019 3.0 This software is simply overkill for a small company (<50). Exponentially more options, fields, extensions and capabilities than we could ever use, and we found it very difficult to set up and maintain. Customer support is very skilled and professional...and expensive. Probably an excellent platform for larger companies but not a good fit for small business. Pros It's a massive piece of software with enormous capability. Cons Highly technical and can be very difficult to use. Requires a lot of training and setup, and lots of support to maintain and troubleshoot. Not very user-friendly. Review Source LDY La Donna Y. Controller Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Best ERP System" October 14, 2016 5.0 Over the years I have used and implemented many MRP systems. I find SYSPRO to be the best of all I have used. Their MRP module saved our company countless hours and frustration of running out of materials. We are a contact manufacturer and this system works very well for us. They system allows you to add custom fields and allows you to customized all your own forms. We have been using SYSPRO since 2011. Pros As with any system bugs that pop up, but I have found they are fixed in port releases, shortly after I find them. SYSPRO is allows you to customize which I find to be very beneficial for our company. Also since you can access your own SQL database on your own server, you can write any reports needed with the Crystal Report Writer they provide with the software. Cons Their quoting module leaves a little bit to be desired, but I believe they are working on updating that module. Also they do not offer “Non Stock” part codes that can be kept in an inventory file as an expense item, as an inventory item GL code is based on Warehouse. Review Source AG Anthony G. Controller Non-Profit Organization Management Used the software for: 1-2 years ### "ERP Solution for Small/Mid-Size Organization" March 28, 2019 4.0 Pros This is an ideal enterprise resource planning (ERP) solution for small to mid-size manufacturers and distributors. Cons We had a tumultuous implementation experience, primarily due to the third-party vendor, but afterwards it was fine. Review Source JA John A. IT Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Robust and dependible for 15+ years" August 4, 2016 3.5 Pros The varied modules that can be tailored to suit our business model. Being a house account is by far a better experience as we receive stellar tech and customer support as opposed to the non responsiveness of our previous VARS Cons New product rollouts that only put a band aid on previous issues instead of enhancements that fix problems with existing versions. Complex KB that requires drill down that does not provide practical solutions to more common issues experienced by end users with the software. I am not impressed with the VAR program as it has never worked for us in the past, however, being a house account has negated that aspect. 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