# Page 3 | SYSPRO Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is SYSPRO the right CRM solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/6963/SYSPRO-ERP/reviews

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SYSPRO

4.2 (105)

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Last updated March 13th, 2026

# Page 3 - Reviews of SYSPRO

## Showing most helpful reviews

Showing 51-75 of 105 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CM

Chip M.  
Proposal Manager  
Defense & Space  
Used the software for: 2+ years

### "Expensive to purchase, setup, and maintain. "

June 13, 2018

4.0

Good functionality.

Pros

A plethora of functionality and data collected. Can perform modifications of limited functionality by user.

Cons

Very expensive to setup and maintain the data. Requires constant technical support for users and data.

Review Source

JP

John P.  
IT Director  
Logistics and Supply Chain  
Used the software for: 2+ years

### "ERP You can Grow with and ERP that is Ready to Grow with You!"

August 10, 2016

5.0

Pros

The vendor is constantly making improvements to their ERP package, and isn't standing by idle. They are very proactive in being a market leader and offering cutting edge technology other ERP packages haven't thought about offering.

Cons

The ERP package has a lot of features and abilities that sometimes work against it as the package has many ways to accomplish the same task. Sometimes it feels that all of the options makes it harder to use. The nice things is that I would rather have these options exist and be something that I could use should the need arise rather than not have a solution.

Review Source

JD

Jessica D.  
IT Director  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great All Around ERP"

August 12, 2016

5.0

Pros

I love the stability. The software runs without major issues. If an issue does arise there are multiple outlets to look for help; forums online as well as VAR and Direct Syspro Support. The software covers everything we do, from purchasing to sales, customer and inventory management, it does it all.

Cons

Sometimes you have to rely on an outside product like Access to get more detailed reports than what is provided. If you have someone on site who knows and understands how databases work then you're ahead of the game. If not, your VAR can help a lot in this area.

Review Source

JL

Joe L.  
IT Director  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Just in time"

September 13, 2016

5.0

Pros

we chose Syspro just as we were merging 2 manufacturing companies with 7 manufacturing facilities in 3 states. The flexibility allowed us to complete this merger and keep all the financials and manufacturing data separated. the open database of SQL allows reporting with any software that can read sql. We have been on the software 8 years and SYSPRO has constantly stayed current with the latest developments in the IT area.

Cons

the software is all encompassing so you need know all the details of how your manual processes work.

Review Source

AC

Anne C.  
Executive Assistant  
  
Used the software for: 6-12 months

### "SYSPRO Review"

August 21, 2018

5.0

Pros

Syspro integrated all the necessary information as you need it. I like how I handle its customization feature to be more understandable.

Cons

A little limited based on its features. Fixing on some updates should be properly affixed to be more competitive.

Review Source

MM

Melinda M.  
Vice President  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Futuristic Company"

August 22, 2016

5.0

Pros

It is a great product, because it covers a lot of standard areas in its packages, but allows for customization for specific vendors need. We have been using Syspro for two decades and are always amazed at the annual advancement of the product. It stays up with the times and has great developmental engineers. They are actually a head of its time and are refreshing to work with. .

Cons

Not necessarily a lot of local distributors for this product. We have been happy as a house account.

Review Source

JS

John S.  
Vice President  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Syspro has been our work-horse for 16+ years!"

September 14, 2016

5.0

Pros

The support is great and they are always enhancing the product. Our CRR is awesome and very helpful. The manufacturing side is great and the BOM function works very well with formulas and batching in the food industry. The lot functions and traceability is great as well.

Cons

Having to upgrade our custom modifications every time there is a major release. This is self-inflicted somewhat.. but it keeps us behind in the upgrade cycle. And the custom programming is expensive!

Review Source

DM

Dave M.  
IT Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Happy Syspro User"

September 2, 2016

4.0

Pros

The User interface is easy to navigate. .

Cons

The nightly maintenance running Balance functions.

Review Source

LB

Lonna B.  
Controller  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Accounting Manager/Controller"

August 4, 2016

4.0

Pros

Flexibility, detail. You can use the mass options it offers or just the ones you need. I am sure we could use more than we do. You have support you can use as much or as little as you need. I have used Syspro for 20 years. I am still happy with the choice for accounting, inventory and manufacturing.

Cons

We did require special detail down costing. NOT available on any software. Manual not as user friendly as it could be. Updates are not automatic.

Review Source

MH

Matt H.  
IT Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Syspro is our "go-to" program"

August 30, 2016

4.5

Pros

I like how flexible the product is. You can add a number of additional modules on depending on what you are looking for. The Syspro support and sales team are great to work with. They make you feel like a part of a community. It does not have a big box software company feel.

Cons

The system takes a bit of time to train on. It is not very intuitive but once you get it figured out you can move through it fairly easy.

Review Source

AG

Anne G.  
Accountant  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Best value for a small business."

August 26, 2016

4.0

Pros

Syspro is highly customizable and can be configured to fit just about any business structure, from process manufacturing to ecommerce retail. The online help is robust, and the online forums are available for technical help.

Cons

The downside of the product being highly customizable is that configuration must be well planned and well thought out prior and during implementation. A bad implementation can lead to a bad experience with this product.

Review Source

PG

Pieter G.  
Vice President  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Have supported Syspro for over 10 years within our company."

August 22, 2016

5.0

Pros

Syspro makes a great product at a reasonable cost. They continue to advance the product to stay current with the latest technologies and industry trends.

Cons

There is not much to dislike, it meets all our basic needs and requires little maintenance.

Review Source

MC

Matt C.  
President  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Excellent ERP software"

August 12, 2016

4.0

Pros

Very comprehensive ERP software with a lot of capabilities and customization opportunities

Cons

The permissions are very complicated. This is both a positive and a negative. There are many options for different user tiers, which is a good thing, but it can be difficult to find exactly what you are trying to give access to a particular user and sometimes they overlap in multiple places. Some kind of wizard would be helpful.

Review Source

LC

Laurie C.  
CFO  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Flexible and Evolving"

August 22, 2016

4.0

Pros

Flexibility to customize to the business. It has generic modules and fields that integrate normal business activities but allows you to make it work for your individual business needs. SYSPRO has continued to develop and improve the product based on customer needs.

Cons

The cost of adding modules. We want to expand our usage of the product to integrate more aspects of our business, but some of the modules are very pricey.

Review Source

SK

SUSAN K.  
Director of Operations  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "SYSPRO GROWS WITH US"

August 24, 2016

5.0

Pros

As our company grows our technology needs change. Syspro meets our demands and grows with us. Syspro vendors have an array of experts to assist users in creating system solutions, both simple and complex. Syspro provides us with the "edge" we need to be competitive in a rapidly changing market place.

Cons

The product is so feature rich that I know we can take better use of it. We have just scratch the surface.

Review Source

ZK

Zach K.  
Application Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "ERP software that is relatively low cost and feature lite, but meets my company requirements"

June 9, 2017

3.0

Enterprise Resource Planning with low cost and lite features that is not too cumbersome

Pros

Syspro ERP has all the features a small business would need in Enterprise Resource Planning software, without being too feature rich

Cons

some of the features are not as intuitive or user friendly as one would expect, I had difficulty switching from my previous software

Review Source

JT

Jeff T.  
Controller  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Syspro Software Review"

August 18, 2016

4.5

Pros

The software is flexible enough to be tailored to meet your needs. Many customizable fields and functions and access to the data through ODBC connectivity allows users to report on data and update as necessary. The vendor is very responsive to the needs of the user and quick to resolve issues that are presented.

Cons

Help files could be a bit more detailed for individual fields in the system.

Review Source

JS

JULIE S.  
CFO  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Review of Syspro"

September 1, 2016

4.0

Pros

Nice product, great and helpful service. Modules for across the board manufacturing support, from inventory, bills of materials, all financial modules, and support modules like Customer Service to Shipping.

Cons

Can't seem to get a cup of good Espresso, especially Decaf, from the software, and would appreciate more options of 'canned Syspro ready-made-reports'.

Review Source

PL

Pat L.  
Corporate Secretary-Treasurer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Manufacturing in the USA"

August 30, 2016

4.0

Pros

The software is modular - to a point, you can work with the features you most need, adding modulars as you grow. The vendor communicates with us directly and is very pro-active, checking-in to see if we are succeeding.

Cons

It is not easily learned by new employees without ERP experience. Vendor is always helpful - help just costs money.

Review Source

JP

Janice P.  
IT Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Intuitive and flexible"

August 16, 2016

4.5

Pros

Syspro is highly intuitive and offers an impressive level of customizability. Several of our staff members who've come from companies that use other ERP applications have remarked about how comparatively quickly and easily they've learned Syspro.

Cons

Some add-ins offer surprisingly little functionality for the relatively high price tag.

Review Source

GS

Glenn S.  
CFO  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Syspro, A leader in software systems"

August 8, 2016

4.5

Pros

The flexibility to view information differently by user as well as the quickness of the system to retrieve information or statistics.

Cons

We have issues from time to time recently with the updating of JAVA and it's interfacing smoothly with the Syspro SRS system. It requires some additional editing on our part when JAVA updates.

Review Source

DP

Daniel P.  
IT Director  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Juzo's Syspro Review"

August 31, 2016

4.0

Pros

We like the fact that the software is customizable and that we have open access to the database - most software packages will not allow that.

Cons

The preinstalled reports are not very helpful to us, but since we can write our own reports directly accessing the underlying database, this is not a problem.

Review Source

JW

Joseph W.  
IT Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Syspro Review "

August 16, 2016

4.0

Pros

Syspro has made efforts to help us move forward. I oversee three companies and each one has a different business plan. Syspro works with all three with minimal problems.

Cons

The support can be hard to reach at times. They do call back but the main issues is that I am east coast and they are west coast.

Review Source

VC

Vincent C.  
IT Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "ERP system with tons of bells and whistle with futuristic vision"

August 30, 2016

4.5

Pros

ERP s/ware that meets wide variety needs with forefront future development. The developement team are well aware of upcoming trends; Iot, Big Data, AI. which are being implemeted in future releases.

Cons

Trial module not available. Have been requesting for Trial module, but was told it is not possible

Review Source

PS

Payman S.  
Controller  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great product"

August 29, 2016

4.5

Pros

We are a manufacturing company and we have a complicated Inventory. Syspro is a great program for managing our inventory. It also has a great product configurator. All other modules works very well too.

Cons

Syspro constantly has updates and I wished the updates would install automatically.

Review Source

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