# DigitalDrawer Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DigitalDrawer Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/p/69649/DigitalDrawer

---

# 

 DigitalDrawer Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

DigitalDrawer

## What is DigitalDrawer?

DigitalDrawer is a Windows-based, on-premise, small-business (3-5 users) digital filing software used in various industries, such as retail, manufacturing, finance, education, etc. Businesses use it to securely store, organize, find, and manage electronic documents. Customers choose DigitalDrawer to keep documents in-house and because of its low price tag, the best Multi-Document Scanning/Importing for the price, robust security, and a full array of document management functions.

## What is DigitalDrawer used for?

[Document Management](https://www.capterra.com/document-management-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1200

Per User, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DigitalDrawer?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://digitaldrawer.net/&name=DigitalDrawer)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DigitalDrawer

4.7 (9)

VS.

[4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$1200

Per User, One Time

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (9)

Ease Of Use

4.7 (5,203)

Value For Money

4.5 (8)

Value For Money

4.5 (4,963)

Customer Service

4.7 (9)

Customer Service

4.6 (4,978)

## DigitalDrawer alternatives

[4.7 (4,203)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

[4.7 (28,940)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/160756/Google-Docs/)

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,490)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[View all alternatives](https://www.capterra.com/p/69649/DigitalDrawer/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Archiving & Retention

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Full Text Search

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Search for specific words or phrases within a document or database

Access Controls/Permissions

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Document Classification

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Assign categories, labels, tags, or attributes to documents for organization, search and storage

File Sharing

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Optical Character Recognition

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Ability to recognize printed or written text within digital images or scanned documents

DigitalDrawer 18 features

Define levels of authorization for access to specific files or systems

Highlight content and/or make notations about parts of content

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Leave comments and notes on documents for others to view

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Import and export data to and from software applications

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Search for specific words or phrases within a document or database

Ability to recognize printed or written text within digital images or scanned documents

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Track revisions and updates made to files and navigate between different versions

Get Advice

We can help you find the software with the features you need.

Features

4.5 (8)

4.5

Based on 8 reviews

## Pricing

Value for money

4.5 (8)

Free Trial

Basic

$1,200

Per User,One Time

Value for money

4.5 (8)

4.5

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (9)

4.7

Based on 9 reviews

## User reviews

Overall rating

4.7

Based on 9 reviews

Filter by rating

5(6)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Owner

Executive Office

### "Best Document Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 24, 2026

Overall I love this software because I can do all my document preparation in one place and communicate with my colleagues

Pros

It is easy to use, I can manage my documents and the customer support is great. Please being able to integrate with my email is super

Cons

I cannot pot out any thing in particular that I did not like. but I would say for a small business, it is a little cost.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BY

BREE Y.

billing clerk

Utilities

### "DIGITALDRAWER"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 31, 2025

Pros

I love online storage. DigitalDrawer is easy to use. In 2025 it's of utmost importance to get rid of the paper!

Cons

Not anything against DigitalDrawer, just the actual scanning is time consuming (small office perks ha!) but very much worth it!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mas Adiana M.

Oracle Database Administrator

Financial Services

### "DigitalDrawer review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 8, 2022

It has been a good experience using DigitalDrawer as a manager and controller for all our document.

Pros

This application makes it simple for us to go paperless while remaining productive. We have many branches with a group of employees, and DigitalDrawer allows us to swiftly handle worker concerns without needing printed copies to be retained and archived at our headquarters. We're also excited to digitize the materials in our office library!

Cons

Using DigitalDrawer were a little confusing initially, but they became easier to grasp as I became more comfortable with the program and interface design. The number of text editing choices available is quite limiting.

Switched from

[Greenbox](https://www.capterra.com/p/178729/Greenbox/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GS

Gowtham S.

Student

Education Management

### "Product review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2021

My overall experience of using the DigitalDrawer software is very good.

Pros

The features provided in Digital Drawer is really helpful since it helps in storing the files electronically and so my computer space is not utilized fully.

Cons

I do not find any negative things about this software at the moment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Avinash R.

Manager

Oil & Energy

### "Secure and easy way to go paperless"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

June 10, 2021

I am working at my father's firm which trades supplies for energy industries. I introduced this software to my father to store the paper bills and files in digital format. Storing and retrieval of documents has become easier and lot of space and manpower is saved. Efficiency of the business has improved.

Pros

Took less time and energy to convert my paper files to digital documents. Also, the software is very reliable as it uses AES-128 bit encryption to store the documents.

Cons

Available text editing options are very limited. Extensive options to edit the document in the software will save time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KR

Katelyn R.

Student

Education Management

### "Good software for document management "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 11, 2019

Pros

Easy ti use and extensive app for organization.

Cons

Does not have the best functionality with other software that is used in the workplace.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Samantha S.

Data Management Technician III

Environmental Services

### "DigitalDrawer-BEST Tech Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2018

I do not use it daily but work as a server administrator and I have seen how much the staff who do use it enjoy the convenience of the DigitalDrawer software. They are able to quickly search through their documents without needing to sort through drawers of paperwork. MY main experience happened recently, our server that housed DigitalDrawer had a component go out and we lost that server. I contacted DigitalDrawer and setup a time with their support and was surprised at how helpful and informative their support staff are. It took over 3 hours of work to fully restore our files due to an error on my end with backups but everything came back online, nothing was lost, and it has been working great on the new server! I don't usually expect much to happen when a support call lasts that long, it can go either way and in most cases I've had it not be a very productive day. Not with DigitalDrawer's support, they make sure that your services are fully restored before they close out your case.

Pros

This software makes it easy for us to go green and stay efficient. We've got multiple offices with many employees, DigitalDrawer makes handling employee related issues quickly without any use for hard copies to be kept and filed within our office. We're looking forward to digitizing our office library documents as well!

Cons

The cabinets were a little hard to understand at first but once I got more familiar with the software and the user interface I was able to create the cabinets we would need in order to file effectively for easy searching by other users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

Reagan A.

Administrative Assistant

Education Management

### "Excellent Digital File Cabinet Solution!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 22, 2016

I work at a K-8 school. We did extensive research before purchasing a program for making all of our files digital. Digital Drawer met all of our needs and beyond. It has great features, wonderful customer support, and it is a great value for our money. It has been so great to access our file cabinets while away from the office.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Thomas S.

President/owner

### "Outstanding Document Managament Software - Cannot Live Without it!!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 18, 2015

I have been using DigitalDrawer for many years now. As an owner of a small business I was looking for a document management solution. After much research I found DigitalDrawer and made an inquiry thinking that there was no way a small business could afford such a professional software solution. After a few emails and phone calls I ended up signing with DigitalDrawer and they worked with me to get the encrypted secured version. By far this has been the best decision I have ever made concerning the day to day operations of the office part of my business. I use DigitalDrawer daily, as does my office manager. For example, we scan everything into DigitalDrawer, payables, payroll, time sheets, invoices, reports, receipts, notes from special events, etc... If I want to research something I open up DigitalDrawer, go to the section where i know it is scanned in to, and within seconds I am looking at the document I needed on my computer screen. Of course, some of you reading this will say, right, it's not that easy. Well, I have to say yes, it is. You have to make a decision as a company to invest in a couple of decent scanners. You have to have a person or two that takes the time to scan the documents in. But it is manageable and it is WORTH IT! Once you get used to scanning the documents in on a daily basis, then shredding them, it becomes routine. We have trained other employee's that are not part of the office staff to help scan in the non-confidential information so those employees can help us scan the documents into the system during slow times. I scan in the confidential documents myself that I am the only person that needs to see. You can set up different user accounts and give them access to only certain file cabinets that they can see and scan in to. For what it is worth, my wife who does not work for me on a daily basis, helped us out for a few weeks. She saw us using DigitalDrawer and wanted to learn how to use it. Guess what, I had to purchase a second license for the house and a scanner for her. She was hooked instantly on DigitalDrawer and now keeps all the household bills/files scanned in. Large or Small Business, Personal, it doesn't matter. DigitalDrawer is the best. You can shop around, maybe find one that makes all kinds of promises, throws in pretty pictures. But if you want an Enterprise Level (COMMERCIAL GRADE) document management software that will work, everyday, every time, then don't wait, call the team at DigitalDrawer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/69649/DigitalDrawer/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)