# Psyquel Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Psyquel Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more. Source: https://www.capterra.com/p/69929/Psyquel --- # Psyquel Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Psyquel ## What is Psyquel? Psyquel is a mental health billing and practice management software designed to streamline operations and improve patient experiences for behavioral health professionals. Developed by experts, it offers features like patient scheduling, electronic health records (EHR) for therapists, a HIPAA-compliant intake portal, and automated reminders. Its claims submission process enhances workflow efficiency, achieving high collection rates in a timely manner. The back-office team handles insurance verification and payment processing, allowing providers to focus on care. ## What is Psyquel used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Top alternative Featured Overall rating Based on 81 user reviews Reviews sentiment Positive 89% Neutral 5% Negative 6% Starting price $30 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Psyquel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.psyquel.com&name=Psyquel) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Psyquel 4.4 (81) VS. [4.2 (2,046)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $30 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (81) Ease Of Use 4.0 (2,002) Value For Money 4.3 (72) Value For Money 3.9 (1,592) Customer Service 4.5 (77) Customer Service 3.8 (1,696) ## Psyquel alternatives [4.6 (1,462)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (3,301)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.7 (1,738)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (823)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/69929/Psyquel/alternatives/) ## FAQs about Psyquel Overview ### What problems does Psyquel solve? Psyquel solves time-consuming billing, insurance follow-up, and schedule management for mental health practices by making claims submission fast, record access simple, and calendars easier to organize. Therapists, private practice clinicians, and behavioral health offices benefit most by reducing administrative workload, recovering denied claims faster, and getting responsive help during onboarding and daily billing issues. Answer based on 56 reviews Overview ### Which roles and teams benefit most from Psyquel? Psyquel is most used by behavioral health clinicians, practice owners, and front-office administrators who need to manage therapy workflows efficiently. Therapists, psychologists, and social workers use it for scheduling, documentation, and client records, while office managers, billing staff, and operations leaders rely on it for intake, compliance, billing, and practice oversight. Answer based on 78 reviews Overview ### What company size and industries is Psyquel built for? Psyquel is designed for small mental health providers, with 98% of reviewers from small businesses and 60% from Mental Health Care. It also serves Health, Wellness and Fitness at 13% and Hospital & Health Care at 10%, with mental health remaining the most common use case at 62%. Answer based on 81 reviews Features and Usability ### What are the key features of Psyquel? Psyquel offers core behavioral health practice tools such as appointment scheduling, calendar management, therapy notes, and EMR/EHR records, plus billing features like claims management, medical billing, payment processing, and invoice history. Differentiators include insurance claim submission, customizable reports, patient portal access, reminders, and role-based permissions. Answer based on 45 reviews Pricing ### How much does it cost and what fees or limitations are included? Psyquel starts at $30 per month on its usage-based Basic plan and offers a free trial. Basic includes appointment email, credit card processing, a patient intake portal, scheduling, and text reminders. Reviewers often call the pricing reasonable and a good value, though some found it too expensive or cited billing follow-up issues. Answer based on 13 reviews Integrations ### Which third-party tools and platforms does Psyquel integrate with? Psyquel integrates with Doxy.me and Stax for telehealth and payment processing. These catalog integrations connect the platform with common clinical communication and billing tools, giving Psyquel a small but focused integration set for practice operations. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Psyquel offer? Psyquel provides live online training and documentation to help teams get started. Live online sessions support guided instruction and setup, while documentation offers written reference material for self-paced review of features, processes, and steps. Answer based on 3 reviews Getting Started and Support ### What customer support options does Psyquel offer, and how do users rate the experience? Psyquel offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, knowledgeable, and responsive, especially during onboarding and routine billing questions. Some reviewers, however, report inconsistent follow-up, slower replies, account handoff issues, and delayed responses when resolving cancellations or claim concerns. Answer based on 45 reviews Billing and insurance ### How well does Psyquel handle billing and insurance? Psyquel manages billing and insurance in one place, making claims submission, payment tracking, and benefit workflows easier for many mental health practices. Therapists and small clinics like the convenience and automatic claim filing, but some users report billing errors, confusing insurance messages, slow follow-up, and limited audit visibility. Answer based on 43 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. HIPAA Compliant 4.5 (15) 100.00% of 15 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Scheduling 4.4 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Electronic Payments 3.7 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Invoice History 4.2 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client Calendar Management 4.3 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar EMR/EHR 3.7 (7) 114.29% of 7 reviewers that rated this feature as important or highly important Create and securely store digital patient records Psyquel 31 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Gateway through which end users can view past bills and pay current invoices Track and manage schedules and meetings via an integrated calendar Process of submitting and following up on claims with insurance companies Track and manage adherence to policies for any service, product, process, or supplier Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records Compliant with HIPAA, which sets standards for sensitive patient data protection Conduct intake assessments to determine patient health status, medical history, conditions, etc. Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage billing and payments for a healthcare provider Clients can submit payments via mobile devices Create, send, and view electronic invoices Online portal where patients can access information such as health records, treatment plants, etc. Accept, record, and reconcile financial transactions Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Tools to help therapists document, record, and recall patient encounters Create treatment plans that document interventions and outcomes to track patient progress Get Advice We can help you find the software with the features you need. Features 4.3 (80) 4.3 Based on 80 reviews ## Pricing Value for money 4.3 (72) Free Trial [View pricing plan details](https://www.capterra.com/p/69929/Psyquel/pricing/) Basic $30.00 Usage Based,Per Month It includes: - Patient Note Templates - Credit Card Processing - Patient Scheduling - Patient Intake Portal - Appointment Email - Text Reminder - HIPAA Compliant - Routine Back Up - Email Support Value for money 4.3 (72) 4.3 Based on 72 reviews ## Integrations [ Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[ Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (77) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (77) 4.5 Based on 77 reviews ## User reviews Overall rating 4.4 Based on 81 reviews Filter by rating 5(48) 4(24) 3(4) 2(2) 1(3) Mentioned topic Sorted by most recent AU Anonymous User Chief financial analyst Computer Networking ### "Good for Scheduling and Notes — Less Reliable for Insurance Billing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 5, 2025 All-in-one convenience. Because Psyquel bundles scheduling, documentation, billing/claims submission, and payment processing, you avoid juggling multiple systems Pros Ease of use: Many users find Psyquel intuitive, easy to learn and use. supportive, responsive staff, especially during onboarding and early use. Cons Lack of features to support full behavioral-health workflows. some users say claims get delayed, EOPs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Molly M. Therapist and Ownder Mental Health Care ### "Would not recommend. Stay away " 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 27, 2025 It was great at first and within the last 6 months it has cost me thousands of dollars in lost revenue because they didn't input EOPs on time or just didn't file sessions for coverage at all. Pros Reports are great and it is very user friendly for note keeping and staying organized. Cons The customer service is TERRIBLE. This is a company that prides itself on billing for you, yet they do not input EOPs on time or sometimes at all. It takes them weeks to respond to any questions or concerns if they take the time to respond at all. You are expected to make your payment for their services the first of the month, but if they don't do their job OH WELL! There is one rep there that is holding that place together and without her, that place implodes. I am just waiting for the day she no longer works there because I am certain she has gotten so many nasty emails because people are so frustrated with their lack of responses and ability to do their job. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User DATA ANALYST Information Technology and Services ### "The All-in-One Solution for Mental Health Professionals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 3, 2025 Pros Psyquel is well-liked for its user-friendliness, friendly customer service, and ease of use in managing insurance and billing. With all the functions in one location, it saves time and provides fantastic value. Cons I don't see any "cons" with PsyQuel. I haven't found a better private practice software yet. Continue your fantastic effort! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JO James O. Supervisor Business Supplies and Equipment ### ""Good, but with areas for improvement" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 31, 2024 Psyquel is a useful tool for organizing and managing work. While the features are practical, there is some room for improvement in terms of stability and user support." Pros The interface is intuitive, and it provides a good variety of tools for managing tasks efficiently." Cons Occasional glitches and the need for a better customer support response time." Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZB Zakaria B. account representative Information Technology and Services ### "Psyquel review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2024 Psyquel provides a solid solution with effective functionality, though it would benefit from more flexible customization and enhancements Pros Psyquel offers intuitive features and a user-friendly interface, making it easy to navigate and implement Cons The platform could improve in terms of customization options for specific needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NT Nick T. sales exec Accounting ### "Psyquel: Summary" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 December 27, 2024 Pros It was a great product, and it was really simple to add that to our system. Cons This product was hard to use at times and our team struggled to implement it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA SYED AZHER JAVED G. Administrator Alternative Medicine ### "Psyquel software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 23, 2024 Psyquel is generally appreciated for its specialized features tailored to behavioral health professionals, offering efficient billing, scheduling, and documentation tools. However, users sometimes report a learning curve and occasional technical issues. Pros Psyquel is easy to use, it has a user friendly layout that is also intuitive, it's reliable, and it's easy to access records Cons Hard to audit insurance payments - owner of the practice uses this platform in the billing/coding process and I don't prefer it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kristin W. Owner and Psychologist Health, Wellness and Fitness ### "Noticeable decline in 2024" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 December 20, 2024 I used Psyquel for over 10 years but there was a noticeable change in 2024 and I decided to go with Simple Practice that offers many more features and higher security. So far I have been impressed with their customer service and what they offer. Therapy Notes and Therapy Appointments are two other impressive companies but Simple Practice is easy to use, has high security, and better fit my needs. Pros You are able to customize reports. Easy to use scheduling. Cons Due to recent changes in Psyquel in 2024 there is a lack of support or responsiveness. I asked that my account be cancelled and despite several emails and phone calls did not receive a response. I asked how my records would be disposed of or transitioned, and once again no response. I asked that their merchant carrier, Stax, be cancelled and I received no response. They made a charge on my account from Stax and when I inquired about it, once again, no response. Whomever took over Psyquel does not appear to care about customer service and I question how well they are keeping records safe. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS jerry s. owner/therapist Mental Health Care ### "Crucial for business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 23, 2023 Excellent. Billing is easy. Easy to communicate as well with staff. Pros I love the effectiveness and the communication.. Cons I feel that some things need quicker response Reasons for choosing Psyquel Actually the name. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Audrey L. Medical Doctor Health, Wellness and Fitness ### "Reliable EMR Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 22, 2023 Generally positive, with exception of the billing/coding piece - data is convoluted, payments are hard to track and audit. Pros Very user-friendly - easy to use for clinical documentation and schedule mngmnt. Cons Hard to audit insurance payments - owner of the practice uses this platform in the billing/coding process and I don't prefer it. It's utility seems to end at clinical documentation/schedule mngmnt., outside of those two distinct realms, it falls flat. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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