--- title: "Psyquel Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Psyquel Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more." source_url: "https://www.capterra.com/p/69929/Psyquel/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Psyquel Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Psyquel ## What is Psyquel? Psyquel is a mental health billing and practice management software designed to streamline operations and improve patient experiences for behavioral health professionals. Developed by experts, it offers features like patient scheduling, electronic health records (EHR) for therapists, a HIPAA-compliant intake portal, and automated reminders. Its claims submission process enhances workflow efficiency, achieving high collection rates in a timely manner. The back-office team handles insurance verification and payment processing, allowing providers to focus on care. ## What is Psyquel used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Top alternative Featured Overall rating Based on 81 user reviews Reviews sentiment Positive 89% Neutral 5% Negative 6% Starting price $30 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Psyquel?[Manage this product listing](https://www.g2.com/products/psyquel/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Psyquel 4.4 (81) VS. [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $30 Usage Based, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (81) Ease Of Use 4.6 (26,808) Value For Money 4.3 (72) Value For Money 4.4 (20,625) Customer Service 4.5 (77) Customer Service 4.6 (20,883) ## Psyquel alternatives [4.4 (3,341)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [PayPal Payments](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,830)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) [View all alternatives](https://www.capterra.com/p/69929/Psyquel/alternatives/) ## FAQs about Psyquel Overview ### What problems does Psyquel solve? Psyquel solves the administrative burden of managing separate scheduling, clinical notes, insurance verification, claims, and payment records by connecting these workflows in one system. Mental health private practices, clinicians, and office staff benefit from appointment reminders, recurring calendars, same-day claim submission, claim-status visibility, and reports that support reimbursement follow-up and daily billing oversight. Answer based on 43 reviews Overview ### Which roles and teams benefit most from Psyquel? Psyquel is most used by therapists, psychotherapists, psychologists, counselors, and clinical social workers who manage client records, appointments, treatment documentation, and billing. Private practice owners and solo clinicians use it to oversee daily operations, while office managers, administrative directors, and supervisors coordinate scheduling, administrative workflows, and practice oversight. Answer based on 78 reviews Overview ### What company size and industries is Psyquel built for? Psyquel is a web-based billing and EMR solution for small mental health providers, with 98% of reviewers from small businesses and 60% in Mental Health Care. It also serves Health, Wellness and Fitness (13%) and Hospital & Health Care (10%) organizations, primarily for mental health use cases. Answer based on 81 reviews Features and Usability ### What are the key features of Psyquel? Psyquel includes core behavioral health practice management features such as appointment scheduling, therapy notes, treatment planning, and EMR/EHR records. Its differentiating billing functions cover claims management, medical billing, insurance claim submission, payment processing, and billing history, while customizable reports and appointment reminders support day-to-day practice operations. Answer based on 45 reviews Pricing ### How much does it cost and what fees or limitations are included? Psyquel offers a Basic plan starting at $30 per month, with usage-based pricing, and a free trial. The plan includes billing tools, credit card processing, patient scheduling, email support, and text reminders. Reviewers often call the price reasonable, though some report billing inaccuracies, delayed claims, and inconsistent representative support. Answer based on 13 reviews Integrations ### Which third-party tools and platforms does Psyquel integrate with? Psyquel integrates with 2 third-party platforms: Doxy.me and Stax. These connections cover telehealth and payment processing needs, giving Psyquel users direct access to scheduling-related video visits and transaction workflows within the system. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Psyquel offer? Psyquel provides live online training sessions and documentation. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and ongoing feature lookup. Answer based on 3 reviews Getting Started and Support ### What customer support options does Psyquel offer, and how do users rate the experience? Psyquel offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe representatives as knowledgeable, helpful, and prompt, with some reporting same-day email replies and effective onboarding assistance. However, recent feedback also cites delayed or missing responses, inconsistent representative follow-through, and slow handling of account or billing concerns. Answer based on 45 reviews Billing and insurance ### How well does Psyquel handle billing and insurance claims? Psyquel combines billing, insurance verification, claims, payment posting, invoicing, and scheduling in one workspace for mental health practices. Users often find claim submission and billing history easy, but payment auditing, coding details, verification messages, and follow-up on rejected or delayed claims can require close oversight. Answer based on 43 reviews ## Features AI summary Based on 16,388 Billing and Invoicing reviews Capterra data shows that buyers of billing and invoicing software rate the following features as their top priorities: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**55%**) Psyquel includes **Invoice Creation**, but it does not offer **Invoice Processing** or **Quotes/Estimates**. Instead, it provides other relevant billing and invoicing features, including **Online Invoicing** (**51%**), **Invoice History** (**44%**), and **Payment Processing** (**52%**). These features can help businesses send invoices digitally, track past billing activity, and collect payments more efficiently, helping teams manage day-to-day invoicing tasks with better visibility and control. Invoice Creation 4.6 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Create invoices from scratch or have recurring invoices Online Invoicing 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Create, send, and view electronic invoices Invoice History 4.2 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client Payment Processing 4.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions HIPAA Compliant 4.5 (15) 100.00% of 15 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Scheduling 4.4 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Psyquel 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Claims Management: Process of submitting and following up on claims with insurance companies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Payments: Clients can submit payments via mobile devices - Online Invoicing: Create, send, and view electronic invoices - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Payment Processing: Accept, record, and reconcile financial transactions - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress --- Get Advice We can help you find the software with the features you need. Features 4.3 (80) 4.3 Based on 80 reviews ## Pricing Value for money 4.3 (72) Free Trial [View pricing plan details](https://www.capterra.com/p/69929/Psyquel/pricing/) Basic $30.00 Usage Based,Per Month It includes: - Patient Note Templates - Credit Card Processing - Patient Scheduling - Patient Intake Portal - Appointment Email - Text Reminder - HIPAA Compliant - Routine Back Up - Email Support Value for money 4.3 (72) 4.3 Based on 72 reviews ## Integrations [ Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[ Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (77) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (77) 4.5 Based on 77 reviews ## User reviews Overall rating 4.4 Based on 81 reviews Filter by rating Counts reflect reviews available in this feed. 5(48) 4(24) 3(4) 2(2) 1(3) Mentioned topic Recent reviews first, then most helpful CF Chief financial analyst Chief financial analyst Used the software for: Less than 1 year ### "Good for Scheduling and Notes — Less Reliable for Insurance Billing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 22, 2025 All-in-one convenience. Because Psyquel bundles scheduling, documentation, billing/claims submission, and payment processing, you avoid juggling multiple systems Pros Ease of use: Many users find Psyquel intuitive, easy to learn and use. supportive, responsive staff, especially during onboarding and early use. Cons Lack of features to support full behavioral-health workflows. some users say claims get delayed, EOPs LP Licenced Professional Counselor, Life Coach, Consultant Licenced Professional Counselor, Life Coach, Consultant Used the software for: 3-5 years ### "Great customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 29, 2018 Time saver Pros Simplicity. Quick to learn, easy to use. It's quick and easy due to it's simplicity. No doubt. .. Cons Limited options. Not many "bells and whistles." Also, it would be great if I could integrate it with my G Suite products. AR account representative account representative Used the software for: I used a free trial ### "Psyquel review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2025 Psyquel provides a solid solution with effective functionality, though it would benefit from more flexible customization and enhancements Pros Psyquel offers intuitive features and a user-friendly interface, making it easy to navigate and implement Cons The platform could improve in terms of customization options for specific needs TH Therapist Therapist Used the software for: Less than 1 year ### "Awful." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 2, 2023 Terrible. I hate psyquel. 0 stars. Do not recommend. Pros There is nothing to like about psyquel. It is not user friendly and does not contain features that are helpful. Cons \[sensitive content hidden\], who is the staff member assigned to us. She does not follow up on anything. Payments from insurance are often anywhere between 4 and 6 weeks behind. It takes forever for psyquel to verify insurance like 1 to 2 weeks, I often lose clients before their first appointment because of this. Nicholas T. sales exec Used the software for: Less than 1 year ### "Psyquel: Summary" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 January 6, 2025 Pros It was a great product, and it was really simple to add that to our system. Cons This product was hard to use at times and our team struggled to implement it. SP Solo Practitioner Solo Practitioner Used the software for: 3-5 years ### "Psyquel and private practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2023 Pros Why is this in past tense? What I do like about Psyquel is that they change with the times and over the past 15+ years, they have remained competitive and innovative. I have access to just about everything I need, whether I choose to utilize it or not, and I can get my questions answered in a timely manner. Practice is so much easier with everything under one umbrella. Cons Again, why is this in past tense? I have no idea how to file for secondary insurance with a client. I have lost so much money over the years, not knowing how to do this, that I will not see anyone who has more than one insurance. OM Office Manager Office Manager Used the software for: 3-5 years ### "Psyquel, The best option for Mental Health Billing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2023 Their support team is absolutely top notch, they consistently go above and beyond to help us bill and collect from insurance companies, etc. They take our calls 99% of the time, and if we have to leave a message, a call back is almost immediate. My support person, \[sensitive content hidden\], is my absolute lifeline in keeping this practice solvent. Pros It has been 17 years, I think it was very easy as we were just starting up. They did then, and continue to grow with us and support our entire team with training, support, follow up, whatever we have ever asked or needed as the practice has expanded into many different fields of psychological evaluation and treatment. We are particularly diverse, as we have neuropsychologists in practice, which bill on both the medical and behavioral portions of our patients' insurance companies. That is very challenging, and Psyquel has never blinked. Cons If they ever expand into doing the patient statements and follow up, even if the cost was greater, I would certainly use the service. PS Psychologist Psychologist Used the software for: 3-5 years ### "Good scheduling platform " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 3, 2023 I schedule my patients and submit vitiate information to be submitted for claims. Psyquel does the insurance verifications and posting of payments. Pros It is user friendly for the most part. I like that they do the billing and posting of claims . The best part for me is the insurance verifications. Lately, they have been doing a great job. It is import for me to know if patients are subject to deductible so I can charge that at the time of service. Cons I don’t like that I have to scroll through all letter of alphabet to find client’s name when I am using the phone . When using a lap top I can type in the first letter of alphabet then I still have to scroll down. ML MSW, LCSW MSW, LCSW Used the software for: 3-5 years ### "Excellent patient management system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 11, 2023 My experience has been very consistent over the last four years of use of this product. I love the consistency of the product. Pros Having the ability to track missed appointments, and to change and rearrange appointments. Cons I would like to be able to mark a patient as on vacation and a rescheduled appointment and not have it read as a "No Show". CE CEO CEO Used the software for: 3-5 years ### "Great for Mental Health Practitioners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 3, 2023 Super supportive group. Always respond to questions or challenges in a timely manner and their billing rarely results in unpaid claims. Pros Psyquel is all-inclusive: a calendar, billing, invoicing, credit card payments, reports, and the ability to write notes. Cons I wish the calendar would let you cancel an appointment and still stay on the calendar as a cancelation rather than having to mark it as a "no show"; otherwise, it disappears. I also wish there was a template for a treatment plan. [View all Reviews](https://www.capterra.com/p/69929/Psyquel/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.