--- title: "Psyquel Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Psyquel Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more." source_url: "https://www.capterra.com/p/69929/Psyquel/" page_type: "product" language: "en" --- # Psyquel Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Psyquel ## What is Psyquel? Psyquel is a mental health billing and practice management software designed to streamline operations and improve patient experiences for behavioral health professionals. Developed by experts, it offers features like patient scheduling, electronic health records (EHR) for therapists, a HIPAA-compliant intake portal, and automated reminders. Its claims submission process enhances workflow efficiency, achieving high collection rates in a timely manner. The back-office team handles insurance verification and payment processing, allowing providers to focus on care. ## What is Psyquel used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Top alternative Featured Overall rating Based on 81 user reviews Reviews sentiment Positive 89% Neutral 5% Negative 6% Starting price $30 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Psyquel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.psyquel.com&name=Psyquel) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Psyquel 4.4 (81) VS. [4.6 (1,474)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $30 Usage Based, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (81) Ease Of Use 4.6 (26,563) Value For Money 4.3 (72) Value For Money 4.4 (20,407) Customer Service 4.5 (77) Customer Service 4.6 (20,664) ## Psyquel alternatives [4.4 (3,317)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.7 (823)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,585)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,507)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/69929/Psyquel/alternatives/) ## FAQs about Psyquel Overview ### What problems does Psyquel solve? Psyquel solves time-consuming mental health practice administration by simplifying billing, speeding claim submission, organizing clinician schedules, and making records accessible from anywhere. Private practice therapists, counselors, psychologists, and billing staff use it to reduce rejected claims, avoid payment delays, manage insurance verification, and spend less time on manual back-office work. Answer based on 56 reviews Overview ### Which roles and teams benefit most from Psyquel? Psyquel is most used by therapists, psychologists, psychotherapists, and other behavioral health clinicians who need to document sessions, manage client records, and support treatment workflows. Office managers, billing teams, and operations leaders use it to streamline scheduling, credentialing, compliance, and practice administration across mental health organizations. Answer based on 78 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Psyquel built for? Psyquel is a web-based billing and EMR solution for mental health providers, used mostly by small businesses at 98% of reviewers. Its strongest fit is Mental Health Care at 60%, followed by Health, Wellness and Fitness at 13% and Hospital & Health Care at 10%, primarily for mental health use cases. Answer based on 81 reviews Features and Usability ### What are the key features of Psyquel? Psyquel includes core behavioral health practice management features like appointment scheduling, claims management, medical billing, and therapy notes. Differentiators include automatic claim submission, customizable reports, document management, and email reminders. Reviewers also highlight its all-in-one workflow for charting, scheduling, billing, and patient payment processing. Answer based on 45 reviews Pricing ### How much does it cost and what fees or limitations are included? Psyquel starts at $30/month on the Basic plan, with a free trial available. Basic includes appointment email, credit card processing, HIPAA compliance, scheduling, intake, note templates, backups, and text reminders. Reviewers often call the price reasonable and a good value, though some found it too expensive or reported billing and rep responsiveness issues. Answer based on 13 reviews Integrations ### Which third-party tools and platforms does Psyquel integrate with? Psyquel integrates with Doxy.me and Stax. These third-party connections cover telehealth and payment-related workflows, giving Psyquel users direct access to two cataloged platforms for supported practice operations. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Psyquel offer? Psyquel provides live online training and documentation for onboarding and product guidance. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features, workflows, and common setup steps. Answer based on 3 reviews Getting Started and Support ### What customer support options does Psyquel offer, and how do users rate the experience? Psyquel offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and especially strong during onboarding, with prompt replies from dedicated representatives. Some reviewers, however, report slower follow-up, inconsistent responsiveness, and delays around billing questions, cancellations, or insurance verification. Answer based on 45 reviews Billing and insurance ### How well does Psyquel handle billing and insurance? Psyquel handles core billing and insurance tasks well for many mental health practices, especially claim submission, payment posting, and benefit verification. Therapists and small group practices like the all-in-one workflow, but some users run into claim errors, hard-to-audit payments, slow follow-up, and support that depends heavily on the assigned representative. Answer based on 43 reviews ## Features AI summary Based on 16,165 Billing and Invoicing reviews Capterra data shows that buyers of billing and invoicing software rank the following features as their top priorities: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**56%**) Psyquel includes **Invoice Creation**, giving businesses a direct way to generate bills and send accurate charges to clients. However, it does not offer **Invoice Processing** or **Quotes/Estimates**. Instead, it provides other features that reviewers also rate as important, including **Payment Processing** (**52%**), **Online Invoicing** (**51%**), and **Invoice History** (**44%**). These features help businesses collect payments, manage invoices digitally, and review past billing activity, helping teams keep billing organized and maintain clearer financial records. Invoice Creation 4.6 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Create invoices from scratch or have recurring invoices Payment Processing 4.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Online Invoicing 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Create, send, and view electronic invoices Invoice History 4.2 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client HIPAA Compliant 4.5 (15) 100.00% of 15 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Scheduling 4.4 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Psyquel 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Claims Management: Process of submitting and following up on claims with insurance companies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Payments: Clients can submit payments via mobile devices - Online Invoicing: Create, send, and view electronic invoices - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Payment Processing: Accept, record, and reconcile financial transactions - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress --- Get Advice We can help you find the software with the features you need. Features 4.3 (80) 4.3 Based on 80 reviews ## Pricing Value for money 4.3 (72) Free Trial [View pricing plan details](https://www.capterra.com/p/69929/Psyquel/pricing/) Basic $30.00 Usage Based,Per Month It includes: - Patient Note Templates - Credit Card Processing - Patient Scheduling - Patient Intake Portal - Appointment Email - Text Reminder - HIPAA Compliant - Routine Back Up - Email Support Value for money 4.3 (72) 4.3 Based on 72 reviews ## Integrations [ Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[ Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (77) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (77) 4.5 Based on 77 reviews ## User reviews Overall rating 4.4 Based on 81 reviews Filter by rating 5(48) 4(24) 3(4) 2(2) 1(3) Mentioned topic Sorted by most recent AN Anonymous User Chief financial analyst Computer Networking ### "Good for Scheduling and Notes — Less Reliable for Insurance Billing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 5, 2025 All-in-one convenience. Because Psyquel bundles scheduling, documentation, billing/claims submission, and payment processing, you avoid juggling multiple systems Pros Ease of use: Many users find Psyquel intuitive, easy to learn and use. supportive, responsive staff, especially during onboarding and early use. Cons Lack of features to support full behavioral-health workflows. some users say claims get delayed, EOPs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Molly M. Therapist and Ownder Mental Health Care ### "Would not recommend. Stay away " 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 27, 2025 It was great at first and within the last 6 months it has cost me thousands of dollars in lost revenue because they didn't input EOPs on time or just didn't file sessions for coverage at all. Pros Reports are great and it is very user friendly for note keeping and staying organized. Cons The customer service is TERRIBLE. This is a company that prides itself on billing for you, yet they do not input EOPs on time or sometimes at all. It takes them weeks to respond to any questions or concerns if they take the time to respond at all. You are expected to make your payment for their services the first of the month, but if they don't do their job OH WELL! There is one rep there that is holding that place together and without her, that place implodes. I am just waiting for the day she no longer works there because I am certain she has gotten so many nasty emails because people are so frustrated with their lack of responses and ability to do their job. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User DATA ANALYST Information Technology and Services ### "The All-in-One Solution for Mental Health Professionals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 3, 2025 Pros Psyquel is well-liked for its user-friendliness, friendly customer service, and ease of use in managing insurance and billing. With all the functions in one location, it saves time and provides fantastic value. Cons I don't see any "cons" with PsyQuel. I haven't found a better private practice software yet. Continue your fantastic effort! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JO James O. Supervisor Business Supplies and Equipment ### ""Good, but with areas for improvement" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 31, 2024 Psyquel is a useful tool for organizing and managing work. While the features are practical, there is some room for improvement in terms of stability and user support." Pros The interface is intuitive, and it provides a good variety of tools for managing tasks efficiently." Cons Occasional glitches and the need for a better customer support response time." Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZB Zakaria B. account representative Information Technology and Services ### "Psyquel review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2024 Psyquel provides a solid solution with effective functionality, though it would benefit from more flexible customization and enhancements Pros Psyquel offers intuitive features and a user-friendly interface, making it easy to navigate and implement Cons The platform could improve in terms of customization options for specific needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NT Nick T. sales exec Accounting ### "Psyquel: Summary" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 December 27, 2024 Pros It was a great product, and it was really simple to add that to our system. Cons This product was hard to use at times and our team struggled to implement it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA SYED AZHER JAVED G. Administrator Alternative Medicine ### "Psyquel software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 23, 2024 Psyquel is generally appreciated for its specialized features tailored to behavioral health professionals, offering efficient billing, scheduling, and documentation tools. However, users sometimes report a learning curve and occasional technical issues. Pros Psyquel is easy to use, it has a user friendly layout that is also intuitive, it's reliable, and it's easy to access records Cons Hard to audit insurance payments - owner of the practice uses this platform in the billing/coding process and I don't prefer it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kristin W. Owner and Psychologist Health, Wellness and Fitness ### "Noticeable decline in 2024" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 December 20, 2024 I used Psyquel for over 10 years but there was a noticeable change in 2024 and I decided to go with Simple Practice that offers many more features and higher security. So far I have been impressed with their customer service and what they offer. Therapy Notes and Therapy Appointments are two other impressive companies but Simple Practice is easy to use, has high security, and better fit my needs. Pros You are able to customize reports. Easy to use scheduling. Cons Due to recent changes in Psyquel in 2024 there is a lack of support or responsiveness. I asked that my account be cancelled and despite several emails and phone calls did not receive a response. I asked how my records would be disposed of or transitioned, and once again no response. I asked that their merchant carrier, Stax, be cancelled and I received no response. They made a charge on my account from Stax and when I inquired about it, once again, no response. Whomever took over Psyquel does not appear to care about customer service and I question how well they are keeping records safe. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS jerry S. owner/therapist Mental Health Care ### "Crucial for business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 23, 2023 Excellent. Billing is easy. Easy to communicate as well with staff. Pros I love the effectiveness and the communication.. Cons I feel that some things need quicker response Reasons for choosing Psyquel Actually the name. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Audrey L. Medical Doctor Health, Wellness and Fitness ### "Reliable EMR Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 22, 2023 Generally positive, with exception of the billing/coding piece - data is convoluted, payments are hard to track and audit. Pros Very user-friendly - easy to use for clinical documentation and schedule mngmnt. Cons Hard to audit insurance payments - owner of the practice uses this platform in the billing/coding process and I don't prefer it. It's utility seems to end at clinical documentation/schedule mngmnt., outside of those two distinct realms, it falls flat. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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