Who Uses This Software?

Project managers, QA managers, business analysts and software testers who need an integrated requirements, test and defect management system to manage the end to end software testing & QA lifecycle.


Average Ratings

94 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.99/month
    See pricing details
  • Pricing Details
    1 concurrent user, unlimited named users and projects
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Inflectra
  • www.inflectra.com
  • Founded 2006
  • United States

About SpiraTest

SpiraTest is an integrated Requirements and Quality Management solution that manages your project's Requirements, Test Cases, Releases, Defects and Issues in one environment, with complete traceability throughout. After defining your project's requirements, you generate the test cases and test steps that validate the functionality. The test execution modules allows users to run through the tests, logging defects/issues as they go. SpiraTest is Fully Web-Based. Free 30-Day Trial.


SpiraTest Features

  • Collaboration
  • History Tracking
  • Prioritization
  • Status Reporting
  • Summary Reports
  • To-Do List
  • Traceability
  • User Defined Attributes
  • Hierarchical View
  • Move & Copy
  • Parameterized Testing
  • Requirements-Based Testing
  • Security Testing
  • Supports Parallel Execution
  • Test Script Reviews
  • Unicode Compliance
  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Knowledge Base
  • Recurring Issues
  • Scheduling
  • Task Management
  • Audit Management
  • Compliance Management
  • Corrective Actions (CAPA)
  • Defect Tracking
  • Document Management
  • Feedback Tracking
  • Incident Management
  • ISO Standards Management
  • Knowledge Management
  • Maintenance Management
  • Nonconformance Tracking
  • Risk Management
  • Supplier Quality Control
  • Testing Management
  • Training Management

SpiraTest Reviews Recently Reviewed!


Way better than Excel, Testuff, and other lower price point Test Management tools.

Oct 17, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to group test cases, the folder hierarchy, test sets and test runs per release.

So glad the all tests with tests steps view was added (Table view)

Customisable reports are very useful once configured/scripted correctly (although the interface/mechanism is too complex for non-developers/non-technical people. It is far from intuitive)

Cons: Data imported to the Excel template via the Excel add-on should arrive in a format that could be immediately exported back to Spira. This would facilitate faster creation of duplicates with minor amendments, such as copying large tests sets to be rerun in a new release.

Reporting. It's difficult to find the report you want without having to run one to see the story it tells. A snapshot of the report with generic data would be handy.

Failing/blocking a test should start creating the incident. These should be seamless. Select existing incident should be an option there also.

There should be a way to clear results from a step, not just select a different result.

There needs to be a X by Y grid matrix of requirements to tests in Reports

The Export to Excel option should work for multiple selections

The data structure should be made available within the Reporting UI to facilitate customised report writing. A drag and drop UI would be a big improvement, as would a sample view to see the impact of your changes with dummy data without having to run the report

The name of the current test should remain on screen while the steps for it are visible. As the last step scrolls off the screen the next test name can then appear.

Overall: Test data management without the risk of irreversible or unaudited changes.

A cloud accessible test management tool for my test team

SpiraTest compares very well to other well known project management applications.

Oct 29, 2008
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: You can't beat SpiraTest without paying a lot more (and even then you might be disappointed).

- Surprisingly easy set up.

- Fantastic ease of use once you get used to the workflow paradigm (change status, verify newly required fields, then update).

- Traceability: We love how all project components can be linked together.

- Test case management: Create individual steps for each test case, and link steps from one test case to another to prevent step duplication. Create a test run, and send information to your automated testing software. Software testing heaven.

- Workflow management: custom workflows by project or even by incident type. Cusomtization is implemented by interface, not language.

- Support: Inflectra support has been fantastic in helping us migrate data into SpiraTest from our previous system.

- Meets our needs: Our consulting firm needed a one-stop app that would work for multiple long- and short-term projects. We found SpiraTest, we tried it, and we love it.

Cons: Enhancements to current features, rather than new features, seems to be the rule:

- ability to create and administer user groups on a project level instead of only at the application level.

- mass updating of multiple artifacts (change all incidents with this type to that type)

- update workflow transitions by user type instead of altering each transition.

- Workflow takes a little getting used to; transitions must be performed in the following order - 1. Select the desired status, 2. Fill out ALL the newly required fields (check all the tabs), and then 3. Update.

- Custom fields are hidden on their own tab in the lower half of the main pane. It would be nice to have the option to place some custom fields on the main pane.

- Would be nice to be able to hide fields that aren't desired for a certain project.

- Would like the ability to assign certain SysAdmin rights on a project level.

- Would like a few more report cusomization options.

Overall: SpiraTest compares very well to other well known project management applications.

SpiraTest beats Quality Center in the ability to create different workflows for multiple incident types, and workflow customization is based on a simple interface rather than on VBScript. The ability to link project artifacts together seems much easier and intuitive the Quality Center. Best of all, SpiraTest has a tool to communicate with Quality Center if you need to work in both applications.

SpiraTest also compares well with Pragmatic Software Planner. Information is much more accessible in SpiraTest, and everything actually works. Software Planner loses points for having a more rigid workflow, a non-intuitive interface, and for features that just don't work, like custom reports.

Overall it's good an makes test management and running a lot smoother

Jun 22, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The history features of test cases are nice. The ability to link requirements to test steps is nice (allthough could be improved as it is lost on clone). The tracking of progress is nice and ability to create incidents from a specific test steps helps a lot. All the different types of reports that are available to generate are also quite nice.

Cons: The lack of branching/versioning of test cases. This is a big con for us and we're hoping that it will be looked at in the future. Another problem is the linking of requirements to test steps, it feels like it's lacking a bit; it should be possible to 1. Clone a test case and keep the requirements on the test steps (currently they're lost) 2. If a requirement is just linked to a test step the result should be possible to link to that, currently if a step not at all related to the requirement fails the requirement will also fail. Also we'd like a report where it's easy to see the traceability and result of test run and requirement, e.g.:

REQ1 PASSED

REQ2 FAILED

Currently it is possible to get the requirement and what Test case it is tested in and then print out all of the test cases to see the results. We'd just like a bit of an easier report/tracking here. If possible it would also be nice to add a comment to FAILED, maybe what test case failed (if it is tested in more than one) and perhaps even incident numbers of some sort.

Vendor Response

by Inflectra on June 23, 2017

Thanks for the positive feedback on SpiraTest, including the ability to link requirements to test steps (most tools limit the link to just test cases). We do plan on adding requirements/test case baselining functionality, we already support test case and requirements versioning and history tracking.
The linking of requirements to test steps and the corresponding reporting was added recently and we shall be enhancing its reporting and tracking in future releases.
You can report a reason when a test case / test step fails (in fact you have to), and we already include built-in defect creation and linking during the test execution process, so we're not sure what the reviewer meant by that part.

Nice Product. Easy to use ,everything can be tracked in one application..that's awesome.

Jun 20, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 1-I love the feature to track the bugs. Its so simpler and the enhanced feature of embedding screenshot makes my job lot easier.

2-The reporting section is also good and the available formats to extract reports make my team as well as dev team more comfortable to understand the generated reports.

3-Enabling us to manage the requirement also plays an important role in putting this ahead of some competitors . Its very easy to track requirements either by release or by test cases.

4-last but not the least. Excellent customer Service.

Cons: As I do not see any major flaw in this but yes something needs to be updated/enhanced to make it more user friendly:

1-Allow to delete User. Currently it only allows to disable the user.

2-Flexibility to add our own status to Requirements.

3- few UI issues in reporting.

Overall: Its simple and reliable use as compare to industry leaders in this field. Good value for money and excellent support. Also its capabilities to integrate with other tools.

We Use it Everyday

Dec 02, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Affordable and has lots of features.

Cons: Some quality issues. The software is well thought out, but it takes a little bit of time to learn its operation.

Overall: We use SpiraTest daily. We use it as a repository for our requirements and use the workflow to help move them through the review and approval cycle. There are some issues with the workflow that need to be fixed by Inflectra but overall it helps us to be more efficient.

We convert the requirements to test case shells and the test team writes the test cases based on the shell. It makes it very convenient to be able to have the requirements and the requirements tied together. When the test cases get executed SpiraTest helps us see where we are in the test cycle.

Additionally, we use the incident management to track bugs and other issues that arise during the test process.

Overall we like the product. There are some outstanding issues that Inflectra needs to address, but the customer support has always been very responsive and being a small business the price of the package and support has been affordable.

Recommendations to other buyers: I would recommend this software.

Spiratest is the prefect monitoring solution for our testing needs

Aug 17, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and personalize dashboards

Cons: Addon (Excel / Word) not in synch with the version which cause a lot of rework. Upload/Download from Excel is only available at version 4.0 but doesn't work with the version 5.0 for Test Cases/Test Sets, etc...

Overall: I have recommend Spiratest to my client ever since their version 2.0. The easy to use presentation, the report generation, the overall test structure of using a Test Catalog (Test Scenario) to built specific group of sequential test cases (Test Sets) help me create the proper tracking for mastering of End-to-End Test Scenario (reusing single test cases as modular steps)

Recommendations to other buyers: Learn to master the use of Upload/Download from Excel in order to customize batch update to Test Cases/Test Sets/Test Runs

Vendor Response

by Inflectra on August 17, 2016

Thanks Marc for the feedback. Don't worry we are in the process of updating the Excel Add-In for version 5.0 so that you won't have to worry about that part in the next month!

Spiratest is a complete test management software/Requirements Management Tool

Dec 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Great tool to help organize software testing needs like project requirements, building a test plan, writing the tests, planning the test activities and capturing the results also like bug tracking in the automation testing as well manual testing. Easy to use and everything can be tracked in one application..that's awesome.one tool for all like document collaboration,Test Case Management,Project Management,Requirements Management and etc and mainly affordable cost compare to other similar software

Cons: The UI, is not very friendly with a complex form to work on it

frequently user experience application hang problems

Overall: Efficiently manage automated and manual test scripts and cases.

Vendor Response

by Inflectra on December 08, 2017

Thanks for the great review. We have actually made some major UI improvements in the user interface in v5.3 this year, with most customers liking the new streamlined, simplified look.

Love version 4 but we are unable to work with version 5

Dec 14, 2016
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: The colors

Cons: See my previous comments

Overall: My rating above is for Spiratest version 5.

We have used and loved Spiratest for the last three years but we are considering stop using after seeing version 5 features. We upgraded to version 5 months ago and we have to downgrade it because we found it unusable. I was hoping something has gone wrong with the upgrade and we started a trial version hosted by Inflecta so we could create a brand new project and work with any problems and issues with tech support.

It turns out the original upgrade was working fine and what we thought were bugs turned out to be features. We can't work with projects that force our test cases to be ordered alphabetically. To upgrade to version 5 will cause us to spend a lot of time creating custom fields and assigning numbers so we can see the test cases in the order we like. In addition, we will need to write code so we can have a report that doesn't list the test cases in alphabetical order. It doesn't make sense to us to spend time and resources trying to make the new version work like the previous version.

I am not opposed to software changes and I am always happy to see improvements in new versions but this is a showstopper for us. We are in the process of deciding whether we need to keep to paying our annual fee if we are not going to continue upgrading the software. Sorry, we loved your software but you lost us here.

Recommendations to other buyers: Allow users to sort the test folders and test cases in any way they want.

Vendor Response

by Inflectra on December 14, 2016

Hi Begonia

Sorry that you didn't like the changes in v5.0. Unfortunately for every user that liked the way the old folders and test cases worked, a much larger number really didn't like them and found them cumbersome and confusing. That's why we did the redesign in v5.0 and most of our users are much happier. But as the old saying goes, you cannot please everyone!
If you really need it to work the old way, then probably staying on v4.0 makes the most sense.

Spira Test Version v2.1 has many functionalities of a Robust Testing Tool.

Apr 19, 2009
3/5
Overall

3 / 5
Ease of Use

5 / 5
Customer Support

Pros: - Defects will open new ticket in Jira ( with new ID ) email notification will be set to Spira Test ID

- Integration with documents from MS Office available in HTML, XML, Word and Excel formats.

- Integrated with third party software: Available Jira Integration

- Available to Import test cases from excel with provided SpiraTestImporterTemplate.xls

- Highlights changes to requirements and test cases in History

- Changes can trigger e-mail alerts or notification of users set up.

- Updates are available for download in the website.

- Monitor Environment and Resource Usage: Available in Application event logs from server to administrator

- Can add attachments to requirements and test cases, but need to click on it to open it and the description is an alt tag to the name of file.

- DB Backup options available to db administrator.

- Tool support resources: Comprehensive on-line help, email, and examples supplied in demo trial.

Cons: - Would like the User interface to be a little more friendly and easy to use.

- Spira Test implementation needs to configure too many sensitive user information in the configuration file, would like to see another version that does not need this

- Was not clear if the history of execution status is saved after many executions just saw some saved.

- Email sent from Incidents created from Spira test makes tracking difficult, the subject of project. is not in the title of email, only the id, that is the next ID available for all projects.

- Server performance issues, Spira Test requires too many resources.

- Record and play not available in this Software version.

- Need to update installation files (*.config) for each user that is using the tool. User setup and access process is too long.

Overall: Spira Test Version v2.1 has many functionalities of a Robust Testing Tool, it is complex and has what a project needs to start testing, but it is difficult to implement and I can see project monitoring a little bit weak if the test execution was not correctly followed from the start. It would be good to see a few more features and clean up the UI to be able to have a better feeling of the projects you are currently working on. A concern is the security when using Jira integration, I don't think we need to personalize and configure every bit of the tool specially in installation files adding sensitive information should be left optional (like in other project settings). New features in the configuration management would also help to identify the items we are working on. Thanks for all your continuous support. Alejandra Gonzalez

Great value for money software with fantastic support

Apr 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Have been using Spiratest for the last 3 years for defect tracking and test execution. It was already in use when i joined the company and i found it easy to use and feature rich. We use e seperate project for each or our customers & we can give them access to their own project to track defects during UAT.

Cons: Reports and workflows restricted to individual projects which gets really frustrating unless all work is done in a single project. No Enterprise reporting included so far, but i am told this is coming soon.

Spira Hosted Solution

Dec 04, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and it's setup

Cons: Excel functionality to export test cases needs an improvement as we cannot export only a limited set of test cases.

Overall: I am into quality assurance and testing. We were always looking out for a test repository that can help the team in sharing test assets and also produce reports. SPIRA lets us do both. We are only using SPIRA to define what we use in our requirement and defect tracking tool. It has been very helpful in showing test runs to the senior management as well.

Probably the best test management software available!

Jul 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Creating and and reusing test case is very simple. It helps teams communicate regarding test cases while performing QA duties. Integration are great and also you can undo deleting.

Cons: UI can be imporved. The customization is not that great. Tracking modules can be improved, all these can be improved to make this good tool a great tool.

Worth the money ;-)

Jun 29, 2011
4/5
Overall

3 / 5
Ease of Use

5 / 5
Customer Support

Pros: quite easy to create testcases

management of releases is a good feature

interfaces between ldap and jira work well

clear structure (by folders) of testcases

clear notion of testing progress

good export features (ecxel, word, html)

support is very fast, competent and friendly

Cons: As a beginner it often happens that you leave a page without saving your work (for e.g. by clicking a link in the navigation). A hint, that you explicitly have to changes before you leave would be very helpfull.

When deleting an item, there is a confirmation dialog. It would be helpfull if this dialog would also contain the name of the item to be deleted.

It would be nice if attachements (e.g. screenshots) could be synchronized between jira and spiratest.

If you comment on an issue that has already been synchronized to jira, this comment is not submitted to jira (it only works from jira to spiratest)

Error messages within the windows event viewer are not easy to understand.

Overall: It would be nice to have a forum/wiki on your website, where people can exchange knowledge or problems with other users.

Vendor Response

by Inflectra on June 29, 2011

1) We do have support forums on our website (which we have let the customer know about)

2) We shall be adding better save and delete confirmations across the application.

3) The ability to sync attachments to/from JIRA will be part of a scheduled update to the plugin.

Spira Test Review

Oct 09, 2013
3/5
Overall

2 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pro:

- covers Requirements as well as Test Cases

- compatibility with automatic testing tools

- possibility to create Test Sets

- execute Test Sets separately from the Test Cases they contain

Con:

- "keep me logged in" doesn't work (sometimes changes are lost)

- sometimes the lists aren't displayed correctly (then after selecting "Show Level 1" it works again, but it's annoying)

- mixed language (German and English - wouldn't care if it is only English .. maybe depending on the language of the browser?)

- the tree list view to the left when editing one Requirement or Test Case is often not displayed correctly which makes it difficult to navigate

- moving of list items sometimes doesn't work

- "Administration" link is only displayed if a project is opened for which someone is Project Owner, even if he is an overall administrator

- if text is copied from a Test Step and the whole text field was selected, a grey background is pasted

Nice to have:

- Maybe it isn't possible - but it would be nice to have the possibility to link a Test Case to an automatic testing tool for each Test Set which contains this Test Case. Because we are testing automatically with Smart Bear's TestComplete and we also use the possibility to have one Test Case in several Test Sets, if they are the same. Due to some slight differences we can't use the same recorded test (in TestComplete) for all of the Test Sets.

- It would be nice to have a choice if an item is pasted before or after the checked item in the list.

- We would like to have the possibility to link a Test Case folder with a superior Requirement. If then a Test Case is created from a Requirement, the new Test Case should be in the linked folder. It is annoying to search for a new Requirement at the end of the list and moving it up into the corresponding folder. Or maybe you can provide a choice into which folder the new Test Case should be created.

Overall:

We are happy to have a tool which provides the possibility to manage Requirements, Test Cases and Test Sets. Also the feature to test automatically is great! But we were a little bit disappointed that the last update just brought some changes regarding design. The buggy functionalities influencing the usability were not fixed (e.g. displaying the list). Or maybe we recognized only the design changes. Overall, we put trust into the Inflectra team that those annoying usability issues will be fixed.

Excellent Support Reponses !

Jun 17, 2011
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: Took a few days to get used to but decent interface and meets most our needs thus far, submitted questions to Support on details and got great rapid response. Thank you !

Cons: Can't link a Requirement# to a Test Step within a Test Case.(Support forwarded request to development). Adding screen shots to a Test Step doesn't look like it can be done - we have lots of screen shots per our existing test steps, would like to get them in somehow, not just listed at the bottom of the Test Case. Q: Is there a way to display multiple Test Cases at once down the screen ? Often, there is a need to reference other Test Cases content more easily than clicking back and forth to another Test Case, so another Test Case can be completed or edited. It would be nice to be able to see multiple Test Cases displayed on the screen somehow, in parallel, or cascaded format, like Windows does - for ease in scoping a bigger picture say for consolidating similar Test Cases already written, etc. Thanks.

Overall: Great product for the 4-5 days I've worked with it.

Vendor Response

by Inflectra on June 17, 2011

User was not aware of test step attachments tab, we provided guidance on how to use.

Regarding the display of multiple test case, the system supports the use of browser tabbed browsing so that each browser tab can contain a different test case.

Nice tool but needs lot of improvement

Nov 10, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: 1) Cloud based software and hence we dont have to worry about maintaining it.

2) Can create Test plan and defect in same tool and can link the defect to the test plan ID which is useful feature.

Cons: 1) UI, Look and feel is so old and need drastic change.

2) Session time out value is too low and need to login very frequently.

3) The defect number is not based on the product/project and its based on complete subscription. for ex: Defect number 1 might be for one product and defect number 2 might be assigned to different product. the next numbering should be per product/project.

4) attaching images are not user friendly.

Vendor Response

by Inflectra on November 14, 2018

We are a bit surprised with this review as we completely changed the UI about 3 months ago in v5.4. Also capturing screenshots is very easy, you just paste in the image, no uploading needed, perhaps the user was not aware of how this works.
In terms of the IDs that is correct, but that is because you can share defects across projects (unlike other tools like JIRA) so you need to have globally unique IDs.

SpiraTest in not meeting our expectation

Dec 02, 2016
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Cost wise it is affordable

Cons: Already listed in my feedback

Overall: It would be good if you can improve your product usability and user-friendly

Customer support resolving issues are not as expected - for many issues, there was no solution from support team

While using the application we were getting exceptions in many areas

Overall I would like to see if you can improve on the below-mentioned areas, which is affecting us very badly

1. Allow to delete user

2. To prepare a test suite for execution - takes lot of time

3. No flexibility to add our own status to Requirements/Releases - due to this we are not able to sync with Jira properly

4. Filtering or searching is not working properly

5. Report can be made simple to use

6. Still struggling to understand how your dashboard displays the data

7. Not able to sync Severity field of SpiraTest with Jira

8. Uploading test cases is been very difficult (we don't have folder option ) to directly upload the test cases into a specific folder.

9. Bulk Edit of test cases is not available

Recommendations to other buyers: Improve the product quality

Vendor Response

by Inflectra on December 02, 2016

We have worked very hard to help out Amber Road, but they have some environmental issues with their database server that has taken time to resolve. We are currently working with their IT group to get access to their on-premise installation to help them pinpoint which parts of their infrastructure is causing issues.

this is not my first test management system

Mar 06, 2014
4/5
Overall

Comments: I come from more than a decade in Quality Assurance and I normally use Mercury Test Director or QTP. I am sure if you touted out feature lists one of the big guys would win and maybe a little bit in usability. I looked at more than a dozen products and the bottom line is that SpiraTest is a hugely superior value over everything I evaluated. We installed 9 months ago after an extended trial where we used it on a small cycled project. The staff was a tremendous help and a big part of our decision. We manage testing cycles for various projects across many departments. We are able to train quickly and let people take over as their own project owners in many cases and just stay in touch and help them along the way. Other projects we manage internally. One repository already has 13,000 test cases in it from a previous software import.

Pros: The value was great. Nothing came close. The flexibility is great with the plugins. We are attached to our hosted JIRA service and are working on Selenium right now. The support staff has always been great, from the first day of our trial on.

Cons: We have had a few down times. It was never enough to warrant a phone call, but a minor frustration. Image use is limited or at least not how we would like it. Its not perfect. :)

It provide a good repository for Test Docs. Execution w.r.t. each release is very easy

Aug 16, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The Ui and Test Case structure is amazing, it has got folder structure so that users can setup the modules per folder per release. It has wonderful export and import feature where user can easily import the test cases from excel sheets

Cons: It has very poor response time when user copies and paste the test cases. Sometimes there are no updates on screen initially and after two mins user see multiple copies of tests

Overall: very good test case repository

easy test execution

amazing reporting

Very simple tool that works well within our organisation

Feb 04, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use and setup. The requirement management is suitable and integrates well with test management and incident management (defects). By far the best part of the software is that we get all this are a very reasonable price.

Cons: Some inconsistencies with editing such as placing of 'save' button and the wording for those buttons that are moderately unintuitive. Custom Reporting would be nice and the reports in general need work; as does the exporting of graphs (which are all black).

Overall: The major benefit was the introduction of formalised test management processes that inherently increase the capability maturity of our organisation.

Vendor Response

by Inflectra on February 05, 2018

Hello,

Thank you for reviewing SpiraTest.

We wanted you to know that we have released a new version of SpiraTest which includes a new Custom Graphing feature. We hope you will find it useful for your reporting needs.

Great tool to help organize your testing needs

Apr 14, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: A few years ago we worked with this product on a trial basis. Everyone liked the fact that it helped keep our test cases organized and consistent regardless of who wrote them. We were able to bring the product on full time. When I left the company moved to another one, SPIRA was one of the first software applications that I pushed for to have and I continue to do so.

Excellent Product with Very Low Cost (ownership) backed by Top of the line Support.

Jun 12, 2012
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Has all the features we need to manage our SQA dept. Excellent integration to bug tracking tools. Great integration with automation testing for our needs - web, api as well as shell scripts.

Excellent product, superb customer support. Very easy to setup and use. Great documentation.

Excellent support - we are still evaluating this tool (along with bunch of other tools) and these guys respond to every question (even small) with very detailed explanation and very promptly. Customer service rating is 10 STAR not just 5 star.

Cons: None. Yes - none that are holding us back.

In this budget range their reporting features are more than what we could expect (very good), though few additional improvements may be made. Note, we have not tried to customize them yet.

Overall: Very highly recommend, especially to small teams (may be upto 50).

We are a small team and this product seem to top our evaluation of about 15 products. We wanted something that works with JIRA; then selenium and TCL scripts. And this does all of those with good QA test management. This may be our product of choice.

Great product at the price and brilliant support

Oct 16, 2009
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: - Agree with other reviews that Adam is incredibly helpful, and he responded brilliantly to our enquiries

- Great tool for the price. It does everything we need it to.

- Good integration with other tools provided by add-ons and the web service.

- Very fair approach to license upgrades, as user base grows. (SpiraTest started off in one QA team and is now being used by three teams within the company.)

Cons: - As a TD/QC user for 10 years I do miss some features, and the UI isn't as 'polished'. But at this price I really can't complain.

Overall: I'd still go with the de-facto standard QC only if a) I had the budget AND b) I knew that we would make use of the additional features and would use it on a scale that justified the additional cost.

To anyone looking to buy this type of tool, I'd suggest giving SpiraTest serious consideration, and being honest with yourself about whether you really are going to use all the features of a higher-priced tool.

I'll certainly remember SpiraTest and consider it the next time I find myself going into a team that doesn't have a test management tool in place.

SpiraTest for effective Test Management

May 04, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Our team reviewed the free trial of SpiraTest as a test management tool for our organization. It was very easy to use and setup. Now, we are looking at purchasing it.

It integrates easily with Jira as a project management tool and it is a cheaper option to other test management tools .

Cons: I realize that once a user is created there is no way of deleting them, you can only disable the user. Some things like the auto-mail content and workflow names are not customizable.

For me I look for a tool that allows me to get my job done faster.

Sep 10, 2008
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: I really love this tool it does exactly what I need as a QA manager and gives me a lot of flex ability. The best part is the service. From the phone support to the responsiveness of the development team I could not be happier with this purchase. This is the first QA application I have ever used that I could say that about.

If you are looking for a tool to track REQs, Releases, Test Cases, and Defects this is what you are looking for.

Cons: I can't really think of any cons with the product or the service. Anything I can thing of they are in the process of adding to the code.

Overall: For me I look for a tool that allows me to get my job done faster and still provide me the data I need. This tool does that and with the enhancements that are planed it will actually be very valuable for other portions of our company.

The other thing I look for is a responsive customer & tech support team. Inflectra has hands down the best support teams I have ever worked with. Makes all the difference when you can tell them what you need to product to do and the actually address your needs.

Great Test Management Tool

Jan 30, 2013
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: Great at test management. Especially useful to use is the automation client and integration with unit testing. We use NUnit (also support MsUnit) for our unit testing and having the results reflected straight back into SpiraTest is amazingly useful. We also have TestComplete on a testing machine and can schedule Tests within Spira Test to run on the machine under Test Complete. Makes regression testing much easier. Also integrates with a wide range of bug trackers.

Cons: Installation/ Uninstall of 3.2 was problematic these problems seem to be fixed in the latest installers and the upgrade from 3.2 to 4 was simple. Great customer support with a commitment to getting things working.

Overall: If looking for a test management tool that integrates with other tools well and provides the basic tools required for test planning then I can highly recommend SpiraTest.

Bug integration with TFS in progress

Feb 12, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I'm currently evaluating SpiraTest for my company and actually have not yet used all of its functionality. I'm in the process of configuring SpiraTest to integration with my bug tracking system, Team Foundation Server 2017. I found the documentation a bit dated, but useable and in the end I'm sure it will work. I've contacted the Inflectra support folks and they have always answered my questions. Fantastic support crew! I find custom fields for SpiraTest easier to configure than the other end -- TFS. TFS requires a Visual Studio license to configure certain items like state transitions. SpiraTest by contrast is very EASY to configure!

Pros: Ease of use and configuration of all administrative actions. (GUI!) Great support! Has a centralized document repository. Fast interface, very responsive.

Cons: Somewhat dated documentation on integrations. (bug integration between SpiraTest and TFS)

Recommendations to other buyers: Go ahead and give it a try. It is easy to learn quickly if you used any other test software before. You will know quickly if the program will meet your needs. Integrations can be a bit challenging, but the difficulies are really almost always with the OTHER end.

Overall, SpiraTest gets a 9 out of 10 for its reach functionality and ease to use.

Jun 12, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Excellent Customer Support, starting from the first day of evaluation.

Easy to implement and to use.

Offers integration with Jira and it uses more or less the same look and feel.

Excellent Price !

Very customizable.

Possibility to attach files without size limit.

Very good reporting options, migration options and e-mail notification options.

Project based.

Cons: It is not possible to use test cases from one project to another, even though some functionality can be common.

However, this does not happen in all the companies, only a few might need to use the same test cases when testing two projects with common functionality.

Overall: Overall, SpiraTest gets a 9 out of 10 for its reach functionality and ease to use.

9 because there also is room for improvement and because, even though we consider it to be the best tool that fits our needs, we would have wanted functionality that allows us to reuse test cases easily.

Working synchronisation with JIRA

Jul 08, 2013
4/5
Overall

Comments: Spiratest is a complete test management software that works well together with JIRA. We were looking for a test management software that can be used together with our locally hosted JIRA system and for a specific project. We couldn't install a test management plugin and a local installation of a test management solution was either too expensive or to complex. Spiratest Hosted Service offers the possibility to synchronize with a local JIRA via a desktop tool. With the help of Inflectra support we got it running.

Pros: - Have a complete test management solution for the time needed - Working synchronisation with JIRA - Easy-to-install desktop utility for synchronisation - low setup and operating costs.

Cons: - The synchronisation runs only with a desktop utility - You cannot selectively synchronise JIRA-issues, e.g. certain issue types or issues from a defined start date. - Usability. The user interface needs improvement.

Prefect Monitoring Solution for Testing

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The User Interface and Test Case structure is amazing. ST got folder structure so that users can setup the modules per folder per release. I can execute same test case for each release.

Cons: The lack of branching and versioning of test cases. Need to improve in requirements for test steps. SpiraTest requires too many resources

maintenance is very easy, loved the folder structure

Aug 23, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: the release wise maintenance of folders and test cases are very good, user can execute same test case for each release

Cons: filters and copy fasting the test cases is very poor, sometimes it hang for all users who are logged in at the time someone copies it

Overall: Execution cycle is maintained

Repository Easy to share

Easy and intuitive to learn with helpful documentation and exceptionally prompt support

Apr 27, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Quite different from Test Director that we had been using so obviously need to get used to it, but as it is so easy and intuitive to learn, and not too difficult to soon remember how to do things without having to refer to any documentation, it is hopefully going to be quite straightforward to use.

All the documentation provided has been very useful and easy to follow and I have found the support to be exceptional, with all of my queries being automatically logged pretty instantly and answers provided within 24 hours without exception, I believe.

I even found it easy to follow the instructions to install the Import/Export Excel add-on and successfully exported a test and test steps into SpiraTest on the first attempt!

No issues at all so far that I can think of! :-)

Spiratests is for us qualified to support our testorganisation and even improve our organisation.

Apr 09, 2009
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Pros: Easy tu use and to implement. Even with relative small knowledge of testing organisation. Our testeam is very enthousiastic of the results. We are testing a major upgrade and we are using this project to test Spiratest. We have a clear overview now of the the testresults. Because of the furtures of the software we also learn to improve our testorganisation.

Cons: Difficult to install on a pc as a common user. However. For system administrators the installation software makes it easy for people with their skills.

Overall: Spiratests is for us qualified to support our testorganisation and even improve our organisation. We just installed it and used it. All users are surprised with the results.

Good Test Tool plus Excellent Support

Nov 25, 2014
5/5
Overall

Comments: Having undertaken a lot of research, I found SpiraTest to be a very good balance of cost vs. functionality. The trial period proved very useful to truly test that the product met all our needs. Also, as the trial version could be included in our purchased copy, we didn't lose any of the data we'd input. I found the support team to be excellent, they replied quickly and cheerfully to all my questions and was one of the deciding factors in buying this product.

Pros: Flexible, easy to use system Offers integration with other products Provides a lot of functionality, some of which we will use at once and some we can introduce gradually

Cons: Have not found any yet

SpiraTest 2.2

Sep 30, 2009
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: Very rich functionality, close to HP Quality Center, in some areas even better

Excellent customer support, bug fixes and enhancements available, features requested by customers are implemented

Very affordable price

Easy to implement, no complex software / hardware pre-requisites, an average Windows user can manage to install

Easy to understand functionality, very little training required, most of the features user friendly

Cons: Some features are not very user friendly:

Association of requirements to test cases and calling a test from another test case

No dynamic call of parameters

Overall: Excellent value for money

SPIRA

Jun 21, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I have used several testing softwares, and SPIRA works very well at organizing test cases and test steps. Love the Excel tie-in for easy import/export of test cases. Allows a great deal of functionality at a decent price point. Ev

Pros: Excel Add-In allows authoring and exporting test cases/steps in Excel. Provides a great deal of metrics. We're using it for requirements and the requirements to components to test case structure is highly flexible.

Cons: Test Case Execution doesn't show pictures in full for the expected result, but works awesomely for the actual result.

SpiraTest Review.

Oct 29, 2013
5/5
Overall

Comments: I'll keep this short as i don't think i need to write paragraphs. This is a fantastic piece of software, it was easy to put in place on our own server, has run faultlessly since its initial setup and any problems we encountered were taken care of by Inflectra's support very quickly.

Pros: allows multiple ways to setup tests to match different workflows. provides a very good reporting overview to help clarify what is going on with testing.

Cons: integration with bug tracking systems could be easier to get working and provide a better feature set, but this is not the end of the world as for what we want it works fine.

Great tool at a great price!

Mar 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Really intuitive and easy to use.

Does everything we need it to:

- captures requirements

- allows us to plan and design tests (and map requirements to them)

- execute test runs and log incidents on the fly

- with the option of managing incidents separately too

- brilliant how related artefacts keep track of each other and the users can, at a glance, assess the overall progression of testing

- document collaboration

- really flexible and easy to customise from an Admin perspective as well

- LDAP and email notification functionality really useful

- huge array of useful add-ons

- absolutely inexpensive when compared to HP Quality Centre.

Very good test tool and the support is excellent

Mar 09, 2015
5/5
Overall

Comments: We have testing our health systems with trial Spira Test and Spira Team amd tjese `products meet all our nees, and We found will be a very good balance of cost and functionality and the support team of Inflectra Sales is excelent.They replied all my questions and issues with the Spira Team instalation.

Pros: Spira Team is flexible and ease to use in destop or web system, in dot net technologies and IIS 7.5 We hope my companies will buy these producs The customers support is very good. The cost is very low alongside other products and very good benefits

Cons: Have not found any yet

I would recommend SpiraTest without any reservations to large and small companies.

Feb 24, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: SpiraTest is a lightweight and affordable but full featured testing tool. We use it extensively to manage requirements and test conditions with a full integration with our JIRA issue tracking implementation.

I must compliment Inflectra/SpiraTest on their incredible support services. They respond quickly to issues on the few times I have needed to use them and have provided answers extemely quickly and with minimal fuss.

Cons: Only works on Microsoft SQL and Windows at the moment.

Overall: I would recommend SpiraTest without any reservations to large and small companies who want to take testing seriously.

Highly adaptable and flexible solution that has lifted our test organization.

Mar 08, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: When we started out using SpiraTest nearly 4 years ago, we didn't have a structured process for mapping Requirements to Test Case coverage, or indeed test results.

We started out from scratch, and have since expanded the use of the tool inside our organization to our remote location also.

SpiraTest has enabled us to gain clear tracability and easy test case management, that makes regression test planning easy, and development of new test cases clear.

We look forward to the continued development of the Web interface for test execution, which is the only drawback I can see compared to other solutions on the market.

Spiratest Review

Oct 21, 2013
2/5
Overall

2 / 5
Ease of Use

3 / 5
Customer Support

Comments: We have found that some of the things we want to be able to do, which we believe most software companies would like to do are not available. When we discuss this with support, they are very responsive, but don't seem to understand what we are trying to achieve, so we work with them for 3-4 days and then they say ' Oh you can't do that'.

An example, is as follows:- We now need to test our software running on Windows 2012R2. Through the software there is a way to see what has been tested on 2012, but it is impossible to get a report of a view of things that have not been run against 2012. We think this is quite fundamental.

The good things about Spiratest is that support is very responsive.

Vendor Response

by Inflectra on October 21, 2013

We have consistently tried to explain to them the difference between Test Runs and Test Cases and how the reports work, but I think they have some specific reporting needs that do not come out of the box.

For the stated example, the Test Case and Test Set Summary reports show what needs to be executed and the Test Run report shows what has been executed.

There is an ability to create custom reports in the latest version, but I think they didn't want to go down this route for some reason.

The product is evolving and getting more useful. A tutorial for testers and for managers will.

Aug 15, 2008
4/5
Overall

3 / 5
Ease of Use

5 / 5
Customer Support

Pros: The product has most of the features we need.

Quick, effective an friendly support.

Cons: Missing printer friendly capability for graphics/histograms

Missing capability to export a graph/figure

The test report doesn't export to Excel the test steps, only tabular information.

After a refresh, the page comes back to the top, in stead of remembering the current scroll position

Overall: The product is evolving and getting more useful.

A tutorial for testers and for managers will be very useful. Specially for some of the testers, they need to get use to work with a testing software and it might be a big change in their work habit.

Manage your tests with Spira test

Nov 20, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: -Ease of use, easy to understand

-Manages whole STLC together

-Can be linked with requirements

-Managing of test suites is very easy

-Test run within tool

Cons: -Less possibilities of customization

-Support for upgrades can be improved

Overall: Spira test is good test management tool. This gives good flexibility to manage your whole STLC at a place. You can link your defects to your tests. One can run test set multiple time for regression.

SpiraTest

Mar 08, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: In our company we began using SpiraTest to run our automated tests and also getting the test run results both for manual and automated tests. It's quite powerful. Short time ago I had some difficulties on integrating selenium webdriver tests to SpiraTest. I wrote emails directly to Inflectra and in a very short time they answered with some advices. It didn't work at first sight, so I wrote back and they replied quite quickly. Customer Service is great, they don't stop till giving you the right answer. I advise everybody to use SpiraTest.

Good product, some cons

Feb 10, 2010
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Very easy to use - self explanatory

The basic dashboard and reports are ok

Easy to install

Good documentation

Cons: Limited customization options

No documentation to reports customization

Poor response time when the DB starts to get loaded - the client performance is poor while the srever resources are hardely consumed.

Overall: For a company how had no test management tool before this is a good step in the right direction with reasonable ROI. For an organization with methodology and reporting needs and large amount of users, this is not good

Great test and requirement management tool

Mar 04, 2014
5/5
Overall

Comments: Our company uses SpiraTest for over 5 years already and it helps us to keep our tests in order and track status and progress of the QA tasks

Pros: Wide range of functionality, comparable with industry leaders in this field (e.g. HP QC) Simple and reliable installation and configuration Good value for money Excellent support Many integration capabilities with other tools

Cons: There are few UI issues here and there Reports are OK, but could still be improved

Not for everyone

Oct 10, 2012
3/5
Overall

2 / 5
Ease of Use

3 / 5
Customer Support

Pros: Very feature rich

Cons: Slow

Extremely lousy inline editing of test cases

UX needs major improvements

You loose edits of test steps if pressing save before update

Workflow is very waterfall or V-model centric.

Overall: Spiratest has a lot of features but is very annoying to work with. If you have a very rigid development process it might be a product for you but if you are into more agile processes and/or get annoyed by bad UX this is not a product for you.

Vendor Response

by Inflectra on October 10, 2012

We're sorry to hear that Torsten didn't find SpiraTest appropriate for his organization. The version he's using is not the most recent one and many of his items of feedback have already been addressed, and the others are addressed in the upcoming v4.0 release.

Specifically the feedback around Agile is interesting since SpiraTest provides built-in support for user stories, sprints (iterations), unit test integration and acceptance tests mapped to user stories.

The UI has been completely updated in our v4.0 release which addresses the UX issues.

Low Priced tool, value for money.

Oct 19, 2012
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Pros: Good and simple UI,

Rich features

Cons: Should have good reporting capabilities- Graphical reporting - (pie charts, bar graphs)

Test case management is not very intuitive-

Cut, copy and paste, move test cases across the test case folders, test sets is not easy

Incident Management - multiple tabs are not too user friendly

Overall: In all, the tool is almost there on top, but need some UI revamp which we are hoping in V4.0.

Let me know if 4.0 beta version is available for demo view

Don't under estimate

Dec 07, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: I really appreciate the Dashboard, as it provides a one stop shop.

Cons: Performance is a bit slow and not sure, because of IE6.

Overall: I have worked on Test Director v8.0 for several years and this tool was good as gold. When I joined the Health sector, the hospital just purchased SpiraTest and I really under estimated Spira. Giving it benefit of the doubt, I was really astonished using Spira. It is really a one-stop tool and meets all the requirements from Project Manager to Tester. The support I got from Spira was excellent and looking forward renewing our contract.

Frankco