---
title: "SpiraTest Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SpiraTest Software - reviews, pricing plans, popular comparisons to other Quality Management products and more."
source_url: "https://www.capterra.com/p/70008/SpiraTest/"
page_type: "product"
language: "en"
---

# 

 SpiraTest Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SpiraTest

## What is SpiraTest?

SpiraTest is a robust quality management platform designed to optimize the entire software testing lifecycle. Its advanced capabilities ensure seamless test planning, execution, and governance while maintaining compliance and efficiently delivering defect-free software.📍Core Features: ✅ End-to-End Traceability: Establish bidirectional linking of test cases to requirements, ensuring comprehensive coverage and real-time gap analysis. ✅ Centralized Quality Management: Unified repository for managing test artifacts, enabling advanced categorization, filtering, and search capabilities for large-scale projects. ✅ Defect Tracking: Native defect tracking with synchronization support ensures efficient issue resolution workflows. ✅ Scalable Test Execution: Supports hybrid testing workflows (manual and automated), with real-time progress tracking. ✅ Cross-Project Flexibility: Share test cases, requirements, and defects across multiple projects to ensure consistency. Make QA stress-free for all!

## What is SpiraTest used for?

[Quality Management](https://www.capterra.com/quality-management-software/)[Issue Tracking](https://www.capterra.com/issue-tracking-software/)[Test Management Tools](https://www.capterra.com/test-management-tools-software/)

Top alternative

Featured

Overall rating

Based on 104 user reviews

Reviews sentiment

Positive

85%

Neutral

12%

Negative

4%

Starting price

$43.66

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SpiraTest?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.inflectra.com&name=SpiraTest)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SpiraTest

4.0 (104)

VS.

[4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

Starting Price

$43.66

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (92)

Ease Of Use

4.6 (29)

Value For Money

4.4 (37)

Value For Money

4.6 (21)

Customer Service

4.5 (88)

Customer Service

4.7 (23)

## SpiraTest alternatives

[4.4 (3,039)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (872)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (1)](https://www.capterra.com/p/159574/Testlio/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about SpiraTest

Overview

### What problems does SpiraTest solve?

SpiraTest solves scattered test assets, weak requirement-to-test traceability, and poor visibility into QA progress by centralizing requirements, test cases, runs, defects, and reports in one system. QA managers, testers, project managers, and distributed teams use it to standardize test processes, simplify regression planning, and coordinate manual and automated testing.

Answer based on 88 reviews

Overview

### Which roles and teams benefit most from SpiraTest?

SpiraTest is most used by QA leaders, test managers, analysts, and test engineers who need structured test planning, execution, and defect tracking across releases. Business analysts and consultants benefit from traceability and collaboration features, while engineering and support teams use it to coordinate requirements, validate changes, and improve product quality.

Answer based on 88 reviews

Overview

### What company size and specific industries is SpiraTest built for?

SpiraTest is designed for organizations of any size that manage software testing and quality assurance, especially teams led by project managers, QA managers, business analysts, and software testers. It fits companies that need integrated requirements, test, and defect management across the full software development lifecycle.

Features and Usability

### What are the key features of SpiraTest?

SpiraTest includes core test management features like test case management, test sets, test run tracking, and progress dashboards. Differentiating capabilities include requirements management with traceability, defect and incident tracking, configurable workflows and custom fields, plus integrations through its API and tools like Jira, Selenium, and Excel.

Answer based on 64 reviews

Pricing

### How much does it cost and what fees or limitations are included?

SpiraTest starts at $43.66 per concurrent user monthly for the Cloud plan, with pricing dropping at higher user counts; the Download/on-premise option starts at 423.66 one-time per concurrent user. A free trial is available. Reviewers often call it affordable, though one cited about $40 monthly per concurrent user as expensive.

Answer based on 32 reviews

Integrations

### Which third-party tools and platforms does SpiraTest integrate with?

SpiraTest integrates with 10 third-party tools, including GitHub, Jenkins, Jira, Microsoft Azure, Microsoft Visual Studio, Visual Studio Code, Apache JMeter, Axosoft, Rapise, and Squish. These integrations span source control, CI/CD, issue tracking, developer environments, and test automation for software testing workflows.

Answer based on 15 reviews

Getting Started and Support

### How easy is it to onboard and train a team on SpiraTest?

SpiraTest is generally quick to onboard for testers and other day-to-day users, who often describe it as easy to learn, self-explanatory, and simple to install. It offers in-person training, live online sessions, webinars, documentation, and videos. Admins and nontechnical users may need more time for configuration, reporting, and advanced customization.

Answer based on 22 reviews

Getting Started and Support

### What customer support options does SpiraTest offer, and how do users rate the experience?

SpiraTest offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as quick, clear, friendly, and persistent in resolving setup or integration issues. Documentation is generally useful, though some mention dated materials, unmet feature requests, and occasional back-and-forth before getting a definitive answer.

Answer based on 41 reviews

Customization

### How customizable is SpiraTest for QA workflows and fields?

SpiraTest supports flexible workflow setup, custom fields, and project configuration for many QA teams. Admins often find it easy to adjust statuses, forms, integrations, and process steps, especially compared with older tools. Some teams still want deeper report customization, more bulk editing, and more control over user management and system text.

Answer based on 31 reviews

## Features

AI summary

Based on 2,560 Quality Management reviews

Capterra data shows that buyers of Quality Management software rank the following features as their top priorities:

-   **Document Management** (**55%** of reviewers rated this feature as critical)
-   **Quality Control** (**50%**)
-   **Compliance Management** (**44%**)

SpiraTest supports all three of the features reviewers rate highest: **Document Management**, **Quality Control**, and **Compliance Management**. Together, these capabilities help businesses keep records organized, maintain product and process standards, and meet regulatory requirements, allowing teams to manage quality work with greater consistency and control.

Defect Tracking

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Task Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Alerts/Escalation

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

System alerts about the need to escalate an issue or request

Collaboration Tools

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Dashboard

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Parameterized Testing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Allows developers to run the same test over and over again using different values

SpiraTest 98 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Assignment Management: Assign issues and tasks based on availability or required skills
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Bug Tracking: Monitor and track bugs and issues in the system.
- Change Management: Track and monitor efficient handling of all changes/transitions
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error
- Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- File Management: Create, save, and store files
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Hierarchical View: Organize test cases into hierarchical test plans
- Incident Management: Manage and track all disruptions and incidents
- Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- Issue Scheduling: Schedule and assign issue completion dates and/or times
- Issue Tracking: Record and follow the progress of every issue
- Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
- Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status
- Model-Based Testing: Technique where run time behavior of software under test is checked against predictions made by a model
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Move & Copy: Copy and paste test cases in order to use the same tests in different suites and plans
- Multiple Projects: Ability to handle several projects simultaneously
- Multiple Test Types: Supports multiple types of tests such as exploratory, behavior-driven development (BDD), and more.
- Parameterized Testing: Allows developers to run the same test over and over again using different values
- Prioritization: Arrange tasks based on the level of priority or urgency
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Tracking: Monitor the progress of projects from start to finish
- Project Workflow: Create, manage, or update project workflows.
- Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Repository Management: Review, track, and manage various types of local and remote repositories
- Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development
- Requirements-Based Testing: Assess the performance and functionality of software by testing against predefined requirements and specifications
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Screen Capture: Save a screenshot of your desktop as an image
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Stakeholder Defined Attributes: Define the exact requirements needed by all stakeholders in the requirements process
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Support Ticket Tracking: Track the status of support tickets/escalations as they move through the service queue
- Supports Parallel Execution: Run multiple tests simultaneously in different environments or parts of the code base
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Test Case Management: Create, plan, track, organize, and store test cases to ensure that quality and workability requirements are met
- Test Script Reviews: Ability to create, review and approve test scripts
- Testing Scripts: Pre-written scripts that simulate situations within each test
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Management: Track, manage, or resolve user requests and IT incidents/issues
- To-Do List: A digital list of items that need to be completed
- Traceability: Track and document the history, application, or location of an item or activity
- Unicode Compliance: Consistent way of encoding multilingual text that enables the exchange of text data internationally
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

3.8 (37)

3.8

Based on 37 reviews

## Pricing

Value for money

4.4 (37)

Free Trial

[View pricing plan details](https://www.capterra.com/p/70008/SpiraTest/pricing/)

Cloud

$43.66

Per User,Per Month

It includes:

-   1 year support included in the price
-   Unlimited tests, projects, API calls
-   AWS Hosting
-   Concurrent licensing

Download / On-premise / air-gapped

$423.66

Per User,One Time

It includes:

-   Defect and Issue Tracking
-   Requirements Management
-   Test Management and Traceability
-   risk management

Value for money

4.4 (37)

4.4

Based on 37 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Microsoft Visual Studio](https://www.capterra.com/p/80230/microsoft-visual-studio/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Visual Studio Code](https://www.capterra.com/p/186634/Visual-Studio-Code/)[

Jenkins](https://www.capterra.com/p/171026/Jenkins/)[

TestRail](https://www.capterra.com/p/128204/TestRail/)[

Axosoft](https://www.capterra.com/p/141477/Axosoft/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (88)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (88)

4.5

Based on 88 reviews

## User reviews

Overall rating

4.0

Based on 104 reviews

Filter by rating

5(26)

4(62)

3(12)

2(2)

1(2)

Mentioned topic

Sorted by most recent

Rahul Y.

Test and Automation manager

Information Technology and Services

### "SpiraTest: Test and automation management tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 2, 2024

My overall experience has been good. It was one of tool which is easy to learn and get the work done.

Pros

The way we can manage many project at a single place. The overall tracking of testing tasks. The defect management and tracking the defect from the time of raising to fixed, re tested and closure.

Cons

The Automation capability could have been much more better. The UI can also be improved a little

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Software Quality Assurance Analyst

Translation and Localization

### "SpiraTest, a one stop shop for Quality Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 23, 2022

As the company's SpiraTest administrator, I have been able to present the highlights to new users in 30 minute sessions, and that's how easy it is to get new users started on using the suite. The software is easy to use, but its only limitation is its lack of third-\[arty integration to some popular software packages such as RemedyForce.

Pros

SpiraTest is a little-known Quality Management suite, but it packs a lot under the hood. It is readily customizable, has an easily navigable UI, and its main modules are Planning )Requirements, Planning Board, Releases, Documents), Testing (Test Cases, Test Sets, Test Runs, Automation Hosts, and Configurations), Developing (Source Code, Commits, and Pull Requests) and Tracking (Incidents, Risks, Tasks, and Resources). The reports and graphs are intuitive and can be exported to a variety of formats for sharing and dissemination.

Cons

The one glaring feature lacking in this software package is the limited of third-party integration it supports. Currently SpiraTest doesn't have a plug-in for Remedy Integration, although there is one for SalesForce.

Reasons for choosing SpiraTest

I don't know; it was already installed when I came onboard.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 29, 2022

Thanks for the review. Appreciate the feedback on 'Remedy' will pass that on.

AN

Anonymous User

Chemistry researcher

Chemicals

### "review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 9, 2021

Pros

creating and and reusing test case is very simple, thus, Cloud and in house hosting options available, it makes organizing and managing your team easier.

Cons

Tracking modules can be improved. it would make this software perfect!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Segundo T.

Google IT Support Specialist

Education Management

### "Spiratest Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 30, 2021

Well besides the cost, the over all experience is great!!! The interface has nothing to be complained about.

Pros

Excellent product!!! So easy to organize and manage your team. Creating requirements is quite simple . We can create software requirements and insert child features in an instant. Managing the priorities for your teams testing is a breeze with color coded priorities. Observing and handling your teams test steps is made easier to handle with the color coded labeling.

Cons

The only thing that I can say is that it is expensive costing over $9k per year!! Also, you have to lie $40 a month for each concurrent user.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 7, 2021

Thanks for the response, we're glad you like the product and features. On the pricing side, we are one of the few tools to price by concurrent user and we try and keep our prices to be one of the more affordable in the industry. Also the price per concurrent user decreases the more users you purchase.

AN

Anonymous User

Test Lead

Non-Profit Organization Management

### "Test Management Service for Modern Ways of Working"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 21, 2020

It's a well-developed testing solution with a price model that beats many other product hands down. If you have testers who walk on to cover a project, then go back to their day jobs between testing cycles, give SpiraTest another look.

Pros

I like the fact that a cloud-hosted version of the software is available.

Cons

It can be a bit too rigid in the way it expects testing to be performed, which can be a barrier to getting things done. If you don't use the software the way they expect, it can be difficult to work around it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LC

Liga C.

Senior EDA Engineer

Consumer Electronics

### "Easy to integrate with our workflow"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 23, 2020

It's very easy to use. I also like SpiraTest API so I can implement some custom features with my other tools.

Pros

SpiraTest provides many solutions to integrate with other tools (e.g. Jira) so it's easy to integrate with our current workflow.

Cons

There is no way to customize the "Execute" under tools. For the Automated test sets, I hope to pop up the message to notify users the schedule of the automated testing for those test sets.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Juan D.

Test engineer

Banking

### "Do you want the red pill or the blue pill, the choice is up to you."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2019

Automation v.s Manual and training has been made easier for an individual whom prior to 2018 had no I.T experience, I could pick up the product and teach myself with the Inflectra Webinaar sessions provided by CSR and the bloaks. FORZA

Pros

Spira Test meets halfway with Agile methodology and brings it to life with a user experience unparalleled in the current industry, excelsior!

Cons

Users not using it as designed, other than that. Almost perfect, keep doing what Inflectra's doing.

Reasons for choosing SpiraTest

Price, Word of Mouth, how user friendly the app. looks and is to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GM

Guy M.

Senior QA Analyst

Computer Software

### "Varied feature set yet unintuitive to use"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

May 6, 2019

Finding a suitable test management system isn't an easy thing to do and various of the features offered by SpiraTest in theory come off sounding like a good thing, in practice however it feels more like a battle when it comes to using it on a regular basis and sometimes leaves the user desiring simpler solutions, which may not offer this almost object-oriented like approach to reusable content, but are at least easier to learn and use.

Pros

Can share and re-use test content Can create instances of a test that allow for snapshots relevant to the time of execution

Cons

Tricky to learn / Not intuitive Interface doesn't make the re-use of test content as straight forward as it could be Attachment system can result in a messy collection of files stored within repository (and can then make selecting attachments tricky too)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 7, 2019

I'm sorry that you found it harder to use SpiraTest than anticipated. We put significant effort into the UX to make it work for teams and projects of different sizes, and we will certainly listen to your feedback to see how we can do even better.

JB

Jeremy B.

Technical Support

Computer Software

### "A nice little addition to a development team"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 29, 2019

It's nice, obviously could use some improvements but their team is always putting out updates and new content. Overall I think it's worth it to have.

Pros

Integrates well with Jira. Easy to configure for your needs. Nice reporting tools. Good support team.

Cons

Reports can be really slow sometimes. Reports take a lot of customizing before you get any useful results. The UI is not very user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 2, 2019

Thanks for your review, it is very helpful, I will pass on your feedback to our development team. I know that they are working to improve the reports, we plan to have the improvements released in v6.1 later this year.

MB

Mark B.

Lead EE

Computer Hardware

### "i don't want your software"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

March 28, 2019

hard sales pushing without regards towards user experience on trial signup. cannot cancel trial. cannot be removed from emails, which is illegal. this is a form of harassment which is unwelcome in the current technology climate. change your ways !!

Pros

nothing about it interests me and i do not want your trial.

Cons

forced signup. no way to cancel trial. no way to opt-out of emails, which is illegal in the U.S.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 2, 2019

I am sorry that you were unhappy with the trial of SpiraTest and your experience overall. We send the emails upon signup unless indicated otherwise to assist with the onboarding experience. Many customers find them helpful, I am sorry that you did not. We are always happy to unsubscribe you after the fact and/or cancel a trial, just reply to our email with Unsubscribe. Happy to assist further.

[View all Reviews](https://www.capterra.com/p/70008/SpiraTest/reviews/)

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