# Page 2 | SpiraTest Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SpiraTest the right Quality Management solution for you? Explore 104 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/70008/SpiraTest/reviews

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SpiraTest

4 (104)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of SpiraTest

## Showing most helpful reviews

Showing 26-50 of 104 Reviews

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Frequency of Use

HC

Howard C.  
Software Quality Assurance Engineer  
  
Used the software for:

### "SpiraTest compares very well to other well known project management applications."

October 29, 2008

4.0

SpiraTest compares very well to other well known project management applications. SpiraTest beats Quality Center in the ability to create different workflows for multiple incident types, and workflow customization is based on a simple interface rather than on VBScript. The ability to link project artifacts together seems much easier and intuitive the Quality Center. Best of all, SpiraTest has a tool to communicate with Quality Center if you need to work in both applications. SpiraTest also compares well with Pragmatic Software Planner. Information is much more accessible in SpiraTest, and everything actually works. Software Planner loses points for having a more rigid workflow, a non-intuitive interface, and for features that just don't work, like custom reports.

Pros

You can't beat SpiraTest without paying a lot more (and even then you might be disappointed). - Surprisingly easy set up. - Fantastic ease of use once you get used to the workflow paradigm (change status, verify newly required fields, then update). - Traceability: We love how all project components can be linked together. - Test case management: Create individual steps for each test case, and link steps from one test case to another to prevent step duplication. Create a test run, and send information to your automated testing software. Software testing heaven. - Workflow management: custom workflows by project or even by incident type. Cusomtization is implemented by interface, not language. - Support: Inflectra support has been fantastic in helping us migrate data into SpiraTest from our previous system. - Meets our needs: Our consulting firm needed a one-stop app that would work for multiple long- and short-term projects. We found SpiraTest, we tried it, and we love it.

Cons

Enhancements to current features, rather than new features, seems to be the rule: - ability to create and administer user groups on a project level instead of only at the application level. - mass updating of multiple artifacts (change all incidents with this type to that type) - update workflow transitions by user type instead of altering each transition. - Workflow takes a little getting used to; transitions must be performed in the following order - 1. Select the desired status, 2. Fill out ALL the newly required fields (check all the tabs), and then 3. Update. - Custom fields are hidden on their own tab in the lower half of the main pane. It would be nice to have the option to place some custom fields on the main pane. - Would be nice to be able to hide fields that aren't desired for a certain project. - Would like the ability to assign certain SysAdmin rights on a project level. - Would like a few more report cusomization options.

Review Source

DF

Dave F.  
Practice Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Way better than Excel, Testuff, and other lower price point Test Management tools. "

October 18, 2017

4.0

Test data management without the risk of irreversible or unaudited changes. A cloud accessible test management tool for my test team

Pros

The ability to group test cases, the folder hierarchy, test sets and test runs per release. So glad the all tests with tests steps view was added (Table view) Customisable reports are very useful once configured/scripted correctly (although the interface/mechanism is too complex for non-developers/non-technical people. It is far from intuitive)

Cons

Data imported to the Excel template via the Excel add-on should arrive in a format that could be immediately exported back to Spira. This would facilitate faster creation of duplicates with minor amendments, such as copying large tests sets to be rerun in a new release. Reporting. It's difficult to find the report you want without having to run one to see the story it tells. A snapshot of the report with generic data would be handy. Failing/blocking a test should start creating the incident. These should be seamless. Select existing incident should be an option there also. There should be a way to clear results from a step, not just select a different result. There needs to be a X by Y grid matrix of requirements to tests in Reports The Export to Excel option should work for multiple selections The data structure should be made available within the Reporting UI to facilitate customised report writing. A drag and drop UI would be a big improvement, as would a sample view to see the impact of your changes with dummy data without having to run the report The name of the current test should remain on screen while the steps for it are visible. As the last step scrolls off the screen the next test name can then appear.

Review Source

BB

Begonia B.  
Senior Software QA, team lead  
Medical Devices  
Used the software for: 2+ years

### "Love version 4 but we are unable to work with version 5"

December 14, 2016

2.0

My rating above is for Spiratest version 5. We have used and loved Spiratest for the last three years but we are considering stop using after seeing version 5 features. We upgraded to version 5 months ago and we have to downgrade it because we found it unusable. I was hoping something has gone wrong with the upgrade and we started a trial version hosted by Inflecta so we could create a brand new project and work with any problems and issues with tech support. It turns out the original upgrade was working fine and what we thought were bugs turned out to be features. We can't work with projects that force our test cases to be ordered alphabetically. To upgrade to version 5 will cause us to spend a lot of time creating custom fields and assigning numbers so we can see the test cases in the order we like. In addition, we will need to write code so we can have a report that doesn't list the test cases in alphabetical order. It doesn't make sense to us to spend time and resources trying to make the new version work like the previous version. I am not opposed to software changes and I am always happy to see improvements in new versions but this is a showstopper for us. We are in the process of deciding whether we need to keep to paying our annual fee if we are not going to continue upgrading the software. Sorry, we loved your software but you lost us here.

Pros

The colors

Cons

See my previous comments

Review Source

Response from Inflectra

December 14, 2016

Hi Begonia Sorry that you didn't like the changes in v5.0. Unfortunately for every user that liked the way the old folders and test cases worked, a much larger number really didn't like them and found them cumbersome and confusing. That's why we did the redesign in v5.0 and most of our users are much happier. But as the old saying goes, you cannot please everyone! If you really need it to work the old way, then probably staying on v4.0 makes the most sense.

HD

Hanna D.  
Test Manager  
Information Services  
Used the software for: Less than 6 months

### "Overall it's good an makes test management and running a lot smoother"

June 22, 2017

4.0

Pros

The history features of test cases are nice. The ability to link requirements to test steps is nice (allthough could be improved as it is lost on clone). The tracking of progress is nice and ability to create incidents from a specific test steps helps a lot. All the different types of reports that are available to generate are also quite nice.

Cons

The lack of branching/versioning of test cases. This is a big con for us and we're hoping that it will be looked at in the future. Another problem is the linking of requirements to test steps, it feels like it's lacking a bit; it should be possible to 1. Clone a test case and keep the requirements on the test steps (currently they're lost) 2. If a requirement is just linked to a test step the result should be possible to link to that, currently if a step not at all related to the requirement fails the requirement will also fail. Also we'd like a report where it's easy to see the traceability and result of test run and requirement, e.g.: REQ1 PASSED REQ2 FAILED Currently it is possible to get the requirement and what Test case it is tested in and then print out all of the test cases to see the results. We'd just like a bit of an easier report/tracking here. If possible it would also be nice to add a comment to FAILED, maybe what test case failed (if it is tested in more than one) and perhaps even incident numbers of some sort.

Review Source

Response from Inflectra

June 23, 2017

Thanks for the positive feedback on SpiraTest, including the ability to link requirements to test steps (most tools limit the link to just test cases). We do plan on adding requirements/test case baselining functionality, we already support test case and requirements versioning and history tracking. The linking of requirements to test steps and the corresponding reporting was added recently and we shall be enhancing its reporting and tracking in future releases. You can report a reason when a test case / test step fails (in fact you have to), and we already include built-in defect creation and linking during the test execution process, so we're not sure what the reviewer meant by that part.

IW

Isabell W.  
  
  
Used the software for:

### "Spira Test Review"

October 9, 2013

3.0

Pro: - covers Requirements as well as Test Cases - compatibility with automatic testing tools - possibility to create Test Sets - execute Test Sets separately from the Test Cases they contain Con: - "keep me logged in" doesn't work (sometimes changes are lost) - sometimes the lists aren't displayed correctly (then after selecting "Show Level 1" it works again, but it's annoying) - mixed language (German and English - wouldn't care if it is only English .. maybe depending on the language of the browser?) - the tree list view to the left when editing one Requirement or Test Case is often not displayed correctly which makes it difficult to navigate - moving of list items sometimes doesn't work - "Administration" link is only displayed if a project is opened for which someone is Project Owner, even if he is an overall administrator - if text is copied from a Test Step and the whole text field was selected, a grey background is pasted Nice to have: - Maybe it isn't possible - but it would be nice to have the possibility to link a Test Case to an automatic testing tool for each Test Set which contains this Test Case. Because we are testing automatically with Smart Bear's TestComplete and we also use the possibility to have one Test Case in several Test Sets, if they are the same. Due to some slight differences we can't use the same recorded test (in TestComplete) for all of the Test Sets. - It would be nice to have a choice if an item is pasted before or after the checked item in the list. - We would like to have the possibility to link a Test Case folder with a superior Requirement. If then a Test Case is created from a Requirement, the new Test Case should be in the linked folder. It is annoying to search for a new Requirement at the end of the list and moving it up into the corresponding folder. Or maybe you can provide a choice into which folder the new Test Case should be created. Overall: We are happy to have a tool which provides the possibility to manage Requirements, Test Cases and Test Sets. Also the feature to test automatically is great! But we were a little bit disappointed that the last update just brought some changes regarding design. The buggy functionalities influencing the usability were not fixed (e.g. displaying the list). Or maybe we recognized only the design changes. Overall, we put trust into the Inflectra team that those annoying usability issues will be fixed.

Review Source

AD

Ambrish D.  
Manager-Test & Quality  
Information Technology and Services  
Used the software for: 2+ years

### "Nice Product. Easy to use ,everything can be tracked in one application..that's awesome."

June 20, 2017

4.0

Its simple and reliable use as compare to industry leaders in this field. Good value for money and excellent support. Also its capabilities to integrate with other tools.

Pros

1-I love the feature to track the bugs. Its so simpler and the enhanced feature of embedding screenshot makes my job lot easier. 2-The reporting section is also good and the available formats to extract reports make my team as well as dev team more comfortable to understand the generated reports. 3-Enabling us to manage the requirement also plays an important role in putting this ahead of some competitors . Its very easy to track requirements either by release or by test cases. 4-last but not the least. Excellent customer Service.

Cons

As I do not see any major flaw in this but yes something needs to be updated/enhanced to make it more user friendly: 1-Allow to delete User. Currently it only allows to disable the user. 2-Flexibility to add our own status to Requirements. 3- few UI issues in reporting.

Review Source

vsL

vivek sarma L.  
software developer  
Information Technology and Services  
Used the software for: 2+ years

### "Nice tool but needs lot of improvement"

November 10, 2018

3.0

Pros

1) Cloud based software and hence we dont have to worry about maintaining it. 2) Can create Test plan and defect in same tool and can link the defect to the test plan ID which is useful feature.

Cons

1) UI, Look and feel is so old and need drastic change. 2) Session time out value is too low and need to login very frequently. 3) The defect number is not based on the product/project and its based on complete subscription. for ex: Defect number 1 might be for one product and defect number 2 might be assigned to different product. the next numbering should be per product/project. 4) attaching images are not user friendly.

Review Source

Response from Inflectra

November 14, 2018

We are a bit surprised with this review as we completely changed the UI about 3 months ago in v5.4. Also capturing screenshots is very easy, you just paste in the image, no uploading needed, perhaps the user was not aware of how this works. In terms of the IDs that is correct, but that is because you can share defects across projects (unlike other tools like JIRA) so you need to have globally unique IDs.

SkV

Sathish kumar V.  
QA Director  
Import and Export  
Used the software for: 1-2 years

### "SpiraTest in not meeting our expectation"

December 2, 2016

3.0

It would be good if you can improve your product usability and user-friendly Customer support resolving issues are not as expected - for many issues, there was no solution from support team While using the application we were getting exceptions in many areas Overall I would like to see if you can improve on the below-mentioned areas, which is affecting us very badly 1. Allow to delete user 2. To prepare a test suite for execution - takes lot of time 3. No flexibility to add our own status to Requirements/Releases - due to this we are not able to sync with Jira properly 4. Filtering or searching is not working properly 5. Report can be made simple to use 6. Still struggling to understand how your dashboard displays the data 7. Not able to sync Severity field of SpiraTest with Jira 8. Uploading test cases is been very difficult (we don't have folder option ) to directly upload the test cases into a specific folder. 9. Bulk Edit of test cases is not available

Pros

Cost wise it is affordable

Cons

Already listed in my feedback

Review Source

Response from Inflectra

December 2, 2016

We have worked very hard to help out Amber Road, but they have some environmental issues with their database server that has taken time to resolve. We are currently working with their IT group to get access to their on-premise installation to help them pinpoint which parts of their infrastructure is causing issues.

HS

Hugh S.  
Project Manager  
Computer Software  
Used the software for: 2+ years

### "We Use it Everyday"

December 2, 2016

4.0

We use SpiraTest daily. We use it as a repository for our requirements and use the workflow to help move them through the review and approval cycle. There are some issues with the workflow that need to be fixed by Inflectra but overall it helps us to be more efficient. We convert the requirements to test case shells and the test team writes the test cases based on the shell. It makes it very convenient to be able to have the requirements and the requirements tied together. When the test cases get executed SpiraTest helps us see where we are in the test cycle. Additionally, we use the incident management to track bugs and other issues that arise during the test process. Overall we like the product. There are some outstanding issues that Inflectra needs to address, but the customer support has always been very responsive and being a small business the price of the package and support has been affordable.

Pros

Affordable and has lots of features.

Cons

Some quality issues. The software is well thought out, but it takes a little bit of time to learn its operation.

Review Source

JD

Juan D.  
Test engineer  
Banking  
Used the software for: 2+ years

### "Do you want the red pill or the blue pill, the choice is up to you."

August 1, 2019

5.0

Automation v.s Manual and training has been made easier for an individual whom prior to 2018 had no I.T experience, I could pick up the product and teach myself with the Inflectra Webinaar sessions provided by CSR and the bloaks. FORZA

Pros

Spira Test meets halfway with Agile methodology and brings it to life with a user experience unparalleled in the current industry, excelsior!

Cons

Users not using it as designed, other than that. Almost perfect, keep doing what Inflectra's doing.

Reason for choosing SpiraTest

Price, Word of Mouth, how user friendly the app. looks and is to use.

Review Source

VR

Verified Reviewer  
Test Manager  
Human Resources  
Used the software for: Less than 6 months

### "Very simple tool that works well within our organisation"

February 4, 2018

4.0

The major benefit was the introduction of formalised test management processes that inherently increase the capability maturity of our organisation.

Pros

Very easy to use and setup. The requirement management is suitable and integrates well with test management and incident management (defects). By far the best part of the software is that we get all this are a very reasonable price.

Cons

Some inconsistencies with editing such as placing of 'save' button and the wording for those buttons that are moderately unintuitive. Custom Reporting would be nice and the reports in general need work; as does the exporting of graphs (which are all black).

Review Source

Response from Inflectra

February 5, 2018

Hello, Thank you for reviewing SpiraTest. We wanted you to know that we have released a new version of SpiraTest which includes a new Custom Graphing feature. We hope you will find it useful for your reporting needs.

MC

Marc C.  
Consultant  
Management Consulting  
Used the software for: 2+ years

### "Spiratest is the prefect monitoring solution for our testing needs"

August 17, 2016

4.0

I have recommend Spiratest to my client ever since their version 2.0. The easy to use presentation, the report generation, the overall test structure of using a Test Catalog (Test Scenario) to built specific group of sequential test cases (Test Sets) help me create the proper tracking for mastering of End-to-End Test Scenario (reusing single test cases as modular steps)

Pros

Easy to use and personalize dashboards

Cons

Addon (Excel / Word) not in synch with the version which cause a lot of rework. Upload/Download from Excel is only available at version 4.0 but doesn't work with the version 5.0 for Test Cases/Test Sets, etc...

Review Source

Response from Inflectra

August 17, 2016

Thanks Marc for the feedback. Don't worry we are in the process of updating the Excel Add-In for version 5.0 so that you won't have to worry about that part in the next month!

VN

Vasu N.  
Mts.Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "Spiratest is a complete test management software/Requirements Management Tool"

December 7, 2017

4.0

Efficiently manage automated and manual test scripts and cases.

Pros

Great tool to help organize software testing needs like project requirements, building a test plan, writing the tests, planning the test activities and capturing the results also like bug tracking in the automation testing as well manual testing. Easy to use and everything can be tracked in one application..that's awesome.one tool for all like document collaboration,Test Case Management,Project Management,Requirements Management and etc and mainly affordable cost compare to other similar software

Cons

The UI, is not very friendly with a complex form to work on it frequently user experience application hang problems

Review Source

Response from Inflectra

December 8, 2017

Thanks for the great review. We have actually made some major UI improvements in the user interface in v5.3 this year, with most customers liking the new streamlined, simplified look.

GM

Guy M.  
Senior QA Analyst  
Computer Software  
Used the software for: 1-2 years

### "Varied feature set yet unintuitive to use"

May 6, 2019

3.0

Finding a suitable test management system isn't an easy thing to do and various of the features offered by SpiraTest in theory come off sounding like a good thing, in practice however it feels more like a battle when it comes to using it on a regular basis and sometimes leaves the user desiring simpler solutions, which may not offer this almost object-oriented like approach to reusable content, but are at least easier to learn and use.

Pros

Can share and re-use test content Can create instances of a test that allow for snapshots relevant to the time of execution

Cons

Tricky to learn / Not intuitive Interface doesn't make the re-use of test content as straight forward as it could be Attachment system can result in a messy collection of files stored within repository (and can then make selecting attachments tricky too)

Review Source

Response from Inflectra

May 7, 2019

I'm sorry that you found it harder to use SpiraTest than anticipated. We put significant effort into the UX to make it work for teams and projects of different sizes, and we will certainly listen to your feedback to see how we can do even better.

VR

Verified Reviewer  
Quality Assurance Analyst II  
  
Used the software for:

### "SpiraTest for effective Test Management"

May 4, 2018

4.0

Pros

Our team reviewed the free trial of SpiraTest as a test management tool for our organization. It was very easy to use and setup. Now, we are looking at purchasing it. It integrates easily with Jira as a project management tool and it is a cheaper option to other test management tools .

Cons

I realize that once a user is created there is no way of deleting them, you can only disable the user. Some things like the auto-mail content and workflow names are not customizable.

Review Source

VR

Verified Reviewer  
Team Lead R&D  
Medical Devices  
Used the software for: 2+ years

### "Serves the purpose"

December 26, 2018

4.0

Pros

Cloud and in house hosting options available. Customer support is quick and effective. Product is upgraded frequently. Roadmap is clearly communicated. Lots of customization options for reports if you know how to do it.

Cons

Copy, edit, clone and drag and drop are not that user friendly. Need more integration options like EA.

Review Source

TP

Tim P.  
Test Team Lead  
  
Used the software for: 2+ years

### "Great value for money software with fantastic support"

April 11, 2018

5.0

Pros

Have been using Spiratest for the last 3 years for defect tracking and test execution. It was already in use when i joined the company and i found it easy to use and feature rich. We use e seperate project for each or our customers & we can give them access to their own project to track defects during UAT.

Cons

Reports and workflows restricted to individual projects which gets really frustrating unless all work is done in a single project. No Enterprise reporting included so far, but i am told this is coming soon.

Review Source

DL

David L.  
Consultant  
  
Used the software for:

### "Worth the money ;-)"

June 29, 2011

4.0

It would be nice to have a forum/wiki on your website, where people can exchange knowledge or problems with other users.

Pros

quite easy to create testcases management of releases is a good feature interfaces between ldap and jira work well clear structure (by folders) of testcases clear notion of testing progress good export features (ecxel, word, html) support is very fast, competent and friendly

Cons

As a beginner it often happens that you leave a page without saving your work (for e.g. by clicking a link in the navigation). A hint, that you explicitly have to changes before you leave would be very helpfull. When deleting an item, there is a confirmation dialog. It would be helpfull if this dialog would also contain the name of the item to be deleted. It would be nice if attachements (e.g. screenshots) could be synchronized between jira and spiratest. If you comment on an issue that has already been synchronized to jira, this comment is not submitted to jira (it only works from jira to spiratest) Error messages within the windows event viewer are not easy to understand.

Review Source

Response from Inflectra

June 29, 2011

1) We do have support forums on our website (which we have let the customer know about) 2) We shall be adding better save and delete confirmations across the application. 3) The ability to sync attachments to/from JIRA will be part of a scheduled update to the plugin.

JB

Jeremy B.  
Technical Support  
Computer Software  
Used the software for: 6-12 months

### "A nice little addition to a development team"

March 29, 2019

4.0

It's nice, obviously could use some improvements but their team is always putting out updates and new content. Overall I think it's worth it to have.

Pros

Integrates well with Jira. Easy to configure for your needs. Nice reporting tools. Good support team.

Cons

Reports can be really slow sometimes. Reports take a lot of customizing before you get any useful results. The UI is not very user friendly.

Review Source

Response from Inflectra

April 2, 2019

Thanks for your review, it is very helpful, I will pass on your feedback to our development team. I know that they are working to improve the reports, we plan to have the improvements released in v6.1 later this year.

PH

Peter H.  
Director of QA  
  
Used the software for:

### "Excellent Support Reponses !"

June 17, 2011

4.0

Great product for the 4-5 days I've worked with it.

Pros

Took a few days to get used to but decent interface and meets most our needs thus far, submitted questions to Support on details and got great rapid response. Thank you !

Cons

Can't link a Requirement# to a Test Step within a Test Case.(Support forwarded request to development). Adding screen shots to a Test Step doesn't look like it can be done - we have lots of screen shots per our existing test steps, would like to get them in somehow, not just listed at the bottom of the Test Case. Q: Is there a way to display multiple Test Cases at once down the screen ? Often, there is a need to reference other Test Cases content more easily than clicking back and forth to another Test Case, so another Test Case can be completed or edited. It would be nice to be able to see multiple Test Cases displayed on the screen somehow, in parallel, or cascaded format, like Windows does - for ease in scoping a bigger picture say for consolidating similar Test Cases already written, etc. Thanks.

Review Source

Response from Inflectra

June 17, 2011

User was not aware of test step attachments tab, we provided guidance on how to use. Regarding the display of multiple test case, the system supports the use of browser tabbed browsing so that each browser tab can contain a different test case.

VR

Verified Reviewer  
Chemistry researcher  
Chemicals  
Used the software for: Less than 6 months

### "review"

August 9, 2021

4.0

Pros

creating and and reusing test case is very simple, thus, Cloud and in house hosting options available, it makes organizing and managing your team easier.

Cons

Tracking modules can be improved. it would make this software perfect!

Review Source

JT

Jeremy T.  
Software QA Analyst  
Computer Software  
Used the software for: 1-2 years

### "Great tool to help organize your testing needs"

April 14, 2017

4.0

A few years ago we worked with this product on a trial basis. Everyone liked the fact that it helped keep our test cases organized and consistent regardless of who wrote them. We were able to bring the product on full time. When I left the company moved to another one, SPIRA was one of the first software applications that I pushed for to have and I continue to do so.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: Less than 6 months

### "Bug integration with TFS in progress"

February 12, 2017

4.0

I'm currently evaluating SpiraTest for my company and actually have not yet used all of its functionality. I'm in the process of configuring SpiraTest to integration with my bug tracking system, Team Foundation Server 2017. I found the documentation a bit dated, but useable and in the end I'm sure it will work. I've contacted the Inflectra support folks and they have always answered my questions. Fantastic support crew! I find custom fields for SpiraTest easier to configure than the other end -- TFS. TFS requires a Visual Studio license to configure certain items like state transitions. SpiraTest by contrast is very EASY to configure!

Pros

Ease of use and configuration of all administrative actions. (GUI!) Great support! Has a centralized document repository. Fast interface, very responsive.

Cons

Somewhat dated documentation on integrations. (bug integration between SpiraTest and TFS)

Review Source

CDA

Chris Deaton, ASU  
  
  
Used the software for:

### "this is not my first test management system"

March 6, 2014

4.0

I come from more than a decade in Quality Assurance and I normally use Mercury Test Director or QTP. I am sure if you touted out feature lists one of the big guys would win and maybe a little bit in usability. I looked at more than a dozen products and the bottom line is that SpiraTest is a hugely superior value over everything I evaluated. We installed 9 months ago after an extended trial where we used it on a small cycled project. The staff was a tremendous help and a big part of our decision. We manage testing cycles for various projects across many departments. We are able to train quickly and let people take over as their own project owners in many cases and just stay in touch and help them along the way. Other projects we manage internally. One repository already has 13,000 test cases in it from a previous software import.

Pros

The value was great. Nothing came close. The flexibility is great with the plugins. We are attached to our hosted JIRA service and are working on Selenium right now. The support staff has always been great, from the first day of our trial on.

Cons

We have had a few down times. It was never enough to warrant a phone call, but a minor frustration. Image use is limited or at least not how we would like it. Its not perfect. :)

Review Source

AP

Andrew P.  
Freelance  
  
Used the software for:

### "Great product at the price and brilliant support"

October 16, 2009

4.0

I'd still go with the de-facto standard QC only if a) I had the budget AND b) I knew that we would make use of the additional features and would use it on a scale that justified the additional cost. To anyone looking to buy this type of tool, I'd suggest giving SpiraTest serious consideration, and being honest with yourself about whether you really are going to use all the features of a higher-priced tool. I'll certainly remember SpiraTest and consider it the next time I find myself going into a team that doesn't have a test management tool in place.

Pros

\- Agree with other reviews that Adam is incredibly helpful, and he responded brilliantly to our enquiries - Great tool for the price. It does everything we need it to. - Good integration with other tools provided by add-ons and the web service. - Very fair approach to license upgrades, as user base grows. (SpiraTest started off in one QA team and is now being used by three teams within the company.)

Cons

\- As a TD/QC user for 10 years I do miss some features, and the UI isn't as 'polished'. But at this price I really can't complain.

Review Source

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