# Collections MAX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Collections MAX Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more. Source: https://www.capterra.com/p/70090/Collections-MAX --- # Collections MAX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Collections MAX ## What is Collections MAX? Collections MAX is Windows based debt collection software. Our suite of programs installs on your computers. We offer a free limited system which includes Collections MAX Administrator, Collector and Scheduler. Paid upgrades and paid modules are also available. ## What is Collections MAX used for? [Debt Collection](https://www.capterra.com/debt-collection-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $179.95 Per User, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Collections MAX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.collectionsmax.com&name=Collections MAX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Collections MAX 4.0 (4) VS. [4.9 (12)](https://www.capterra.com/p/135729/ezyCollect/reviews/) Starting Price $179.95 Per User, One Time Starting Price $125 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.8 (12) Value For Money 5.0 (2) Value For Money 4.9 (10) Customer Service 4.0 (4) Customer Service 4.9 (12) ## Collections MAX alternatives [4.5 (140)](https://www.capterra.com/p/91139/WebAR/reviews/) Starting price $975.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.9 (28)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting price $75000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (12)](https://www.capterra.com/p/10006764/Dash-Billing/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (19)](https://www.capterra.com/p/79319/Case-Master-Pro/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automated Notices 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Send automated reminders and notices to clients on overdue payments Callback Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedules callback times Client Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Contact Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Credit Reporting 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Report customer payment history and outstanding debts to credit bureaus Payment Plans 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage plans with a set payment schedule that help customers pay outstanding debt Collections MAX 26 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Send automated reminders and notices to clients on overdue payments Schedules callback times Manage contact details and communication with clients For third-party collection agencies Manage, organize, and store contact information Accept and process credit card transactions Report customer payment history and outstanding debts to credit bureaus Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Electronically collect payments for goods or services Pre-made examples and templates for emails For first-party debt collectors Process payments via multiple modes directly through the application Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Allow customers to make a partial payment on an invoice and track remaining debt Tracking, managing, and initiating the transfer of funds for overdue customer payments Manage plans with a set payment schedule that help customers pay outstanding debt Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Set up connections to third-party platforms to improve business processes Manage, record and track all business exchanges in form of money and its related interactions in the system Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version Basic $179.95 Per User,One Time Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ NMI Payments](https://www.capterra.com/p/197203/NMI/) ## Support, customer service and training options Customer Service 4.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (4) 4.0 Based on 4 reviews ## User reviews Overall rating 4.0 Based on 4 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent DF Drew F. Director Environmental Services ### "Best CRM and Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2022 Pros Customer Service is very helpful and we have been using this system for many years now Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LP Lee P. General Manager Financial Services ### "Best Decision I've ever made!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2018 I've worked for several agencies as both a collector and manager for years and I don't think many collection agency owners know just how important it is to have your collectors feel comfortable and confident on a live call. It really does make a world of difference. The Collection MAX software can be tought in a matter of 2 days, allowing us much more time to train new collectors to become successful collectors and successful collectors into even more successful collectors. Our profits are increased astronomically and our turnover rate has decreased drastically. If you find your company is spending more time on software training than it is on collections training then do yourself a favor and switch to Collect MAX, it's a no-brainer. Pros This software is easy to use and more importantly it's easy to teach, which is ideal considering anyone who runs a collection ageny knows the turnover rate can be high. We offer a 2 week training program to all new hires before we allow them to make calls. Prior to switching to Collections MAX the majority of those 2 weeks we're spent training our new hires to use the software, which left just enough time to cover the required FDCPA, FTC, and other state laws, and very little time to touch on collections techniques. Since switching to Collect MAX we are now able to spend more time training our new hires several collection techniques, role play, and making sure they're equipped, ready, and most importantly comfortable to get on the phone and be successful. Cons I really have no complaints since switching to Collect MAX. Instead of a 24/7 Help line to call, you need to submit a ticket online. However, we've had no issues arise that's required any type of immediate assistance since switching to Collect MAX. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Steve T. VP ### "Awesome Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 28, 2014 I used this product with Creditors Recovery Group, LLC. and found it to be user friendly. It works, it's automated, and easy to work with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Scott A. owner ### "Collections Max Software" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 25, 2014 I am familiar with the program so Collections max has to be one of the best. But Decca has poor customer support. No Live Reps and it takes forever for them to respond to an email. They just take your money and send you to someone else to take your money just so you can use the program. They are horrible and I recommend a web based program with live reps who not only put money into their programs but into their customer support as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 28, 2014 Your review is not totally accurate. We provide FREE email support and most of our support tickets are answered within an hour. Since we don't charge a monthly support fee (like a web based product) we have consultants that provide one on one paid support services if you need it. This benefits our customers because they only pay for support services if they need it. Your support services payment is included in any web based SAS subscription plan that you pay each month unlike our one time license fee. So with an SAS web based program you are actually paying for the support with your monthly subscription regardless if you need it or not....unlike Collections MAX that doesn't charge any monthly fees. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)